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Nonprofiteer
← CLINICAL & SUPPORT OPTIONS INC

Form 990 for tax year 2023

Filed by CLINICAL & SUPPORT OPTIONS INC.

Totals

Total revenue
$67,033,793
Total expenses
$57,881,730
Contributions and grants received
$25,975,303
Grants paid
$0
Program service revenue
$40,175,612
Investment income
$512,027
Other revenue
$370,851
Total assets, end of year
$70,369,078
Total liabilities, end of year
$21,588,370
Net assets or fund balances, end of year
$48,780,708
Program services expenses (Part IX)
$51,280,991
Management and general expenses
$6,359,973
Fundraising expenses
$240,766
Program service expenses (Part III)
$51,280,991

Program services were 88.6% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1e · Government grants (contributions)

    $25,568,358

  • 1f · All other contributions, gifts and grants

    $406,945

  • 2a · Program service revenue: NET PATIENT SERVICE REVENUE

    total $36,666,697 · related or exempt $36,666,697

  • 2b · Program service revenue: OTHER CONTRACT REVENUE

    total $2,682,750 · related or exempt $2,682,750

  • 2c · Program service revenue: CLIENT SERVICE FEES

    total $735,042 · related or exempt $735,042

  • 2d · Program service revenue: MANAGEMENT FEE

    total $91,123 · related or exempt $91,123

  • 3 · Investment income

    total $512,027 · excluded $512,027

  • 6a · Gross rents

    real property $370,851

  • 6b · Less rental expenses

    real property $0

  • 6c · Rental income or loss

    real property $370,851

  • 6d · Net rental income or loss

    total $370,851 · related or exempt $370,851

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $481,695 · management and general $450,474 · fundraising $31,221

  • 7 · Other salaries and wages

    total $35,167,174 · program services $33,047,584 · management and general $2,046,376 · fundraising $73,214

  • 8 · Pension plan contributions

    total $590,453 · program services $530,463 · management and general $58,260 · fundraising $1,730

  • 9 · Other employee benefits

    total $4,249,687 · program services $3,853,108 · management and general $384,129 · fundraising $12,450

  • 10 · Payroll taxes

    total $2,984,605 · program services $2,681,370 · management and general $294,491 · fundraising $8,744

  • 11a · Fees: management

    total $82,797 · program services $13,550 · management and general $69,247

  • 11b · Fees: legal

    total $110,078 · program services $3,749 · management and general $106,329

  • 11c · Fees: accounting

    total $60,000 · management and general $60,000

  • 11f · Fees: investment management

    total $5,332 · management and general $5,332

  • 11g · Fees: other

    total $665,575 · program services $637,101 · management and general $28,474

  • 12 · Advertising and promotion

    total $193,566 · program services $24,915 · management and general $108,474 · fundraising $60,177

  • 13 · Office expenses

    total $1,006,921 · program services $333,408 · management and general $652,719 · fundraising $20,794

  • 14 · Information technology

    total $70,185 · management and general $70,185

  • 16 · Occupancy

    total $3,892,183 · program services $3,406,725 · management and general $484,918 · fundraising $540

  • 17 · Travel

    total $412,232 · program services $341,721 · management and general $67,820 · fundraising $2,691

  • 19 · Conferences, conventions and meetings

    total $177,914 · program services $100,326 · management and general $77,588

  • 20 · Interest

    total $180,019 · program services $9,332 · management and general $170,687

  • 22 · Depreciation, depletion and amortization

    total $541,354 · program services $227,042 · management and general $314,312

  • 23 · Insurance

    total $372,000 · program services $53,306 · management and general $318,694

  • 24a · Other expenses: PROGRAM SUPPLIES

    total $2,401,035 · program services $2,398,610 · management and general $1,326 · fundraising $1,099

  • 24b · Other expenses: REPAIRS AND MAINT.

    total $1,721,526 · program services $1,397,752 · management and general $323,774

  • 24c · Other expenses: CREDIT LOSSES

    total $723,098 · program services $723,098

  • 24d · Other expenses: FOOD

    total $705,667 · program services $670,954 · management and general $34,583 · fundraising $130

  • 24e · All other expenses

    total $1,086,634 · program services $826,877 · management and general $231,781 · fundraising $27,976

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $23,319,145 · end of year $31,582,941

  • 2 · Savings and temporary cash investments

    beginning of year $251,598 · end of year $252,028

  • 3 · Pledges and grants receivable

    beginning of year $4,363,216 · end of year $4,996,614

  • 4 · Accounts receivable

    beginning of year $3,688,649 · end of year $1,810,797

  • 7 · Other notes and loans receivable

    beginning of year $3,455,947 · end of year $3,566,397

  • 9 · Prepaid expenses and deferred charges

    beginning of year $1,206,632 · end of year $1,457,717

  • 10a · Land, buildings and equipment: cost or other basis

    $25,903,008

  • 10b · Land, buildings and equipment: accumulated depreciation

    $7,883,199

  • 10c · Land, buildings and equipment, net

    beginning of year $10,936,642 · end of year $18,019,809

  • 12 · Investments: other securities

    beginning of year $11 · end of year $11

  • 15 · Other assets

    beginning of year $10,277,125 · end of year $8,682,764

  • 17 · Accounts payable and accrued expenses

    beginning of year $3,578,608 · end of year $4,129,862

  • 19 · Deferred revenue

    beginning of year $124,879 · end of year $2,260,807

  • 23 · Secured mortgages and notes payable

    beginning of year $1,417,042 · end of year $3,559,979

  • 25 · Other liabilities

    beginning of year $12,836,685 · end of year $11,637,722

  • 27 · Net assets without donor restrictions

    beginning of year $38,971,164 · end of year $48,161,896

  • 28 · Net assets with donor restrictions

    beginning of year $570,587 · end of year $618,812

Mission and programs · 2023

Mission

SEE SCHEDULE OCLINICAL AND SUPPORT OPTIONS, INC. (CSO) IS A COMMUNITY AGENCY IN MASSACHUSETTS, PROVIDING A FULL RANGE OF COMPREHENSIVE MENTAL HEALTH, CRISIS STABILIZATION, PSYCHIATRIC AND COUNSELING SERVICES TO ADULTS, CHILDREN, FAMILIES, COUPLES AND SENIORS THROUGHOUT THE 4 COUNTIES OF WESTERN MASSACHUSETTS. THIS CONTINUUM OF CARE IS AVAILABLE AT FACILITIES IN GREENFIELD, ORANGE, ATHOL, NORTHAMPTON, AMHERST, PITTSFIELD AND SPRINGFIELD.CSO IS A FULL SERVICE BEHAVIORAL HEALTH AGENCY, WHICH COMMITS INTERNALLY TO EXCELLENCE IN OUR SERVICES WHILE WE COLLABORATE EXTERNALLY WITH COMMUNITY PARTNERS TO ESTABLISH AND PARTICIPATE IN A COMPREHENSIVE SYSTEM OF ASSISTANCE AND RESOURCES FOR THE RESIDENTS OF OUR COMMUNITIES.

Activities or mission (Part I)

TO PROVIDE RESPONSIVE AND EFFECTIVE INTERVENTIONS AND SERVICES TO SUPPORT INDIVIDUAL ADULTS, CHILDREN AND FAMILIES IN THEIR QUEST FOR STABILITY, GROWTH AND AN ENHANCED QUALITY OF LIFE. TO DO SO, WE COMMIT INTERNALLY TO EXCELLENCE IN OUR SERVICES WHILE WE COLLABORATE EXTERNALLY WITH COMMUNITY PARTNERS TO ESTABLISH AND PARTICIPATE IN A COMPREHENSIVE SYSTEM OF ASSISTANCE AND RESOURCES FOR THE RESIDENTS OF OUR COMMUNITIES.

  • OUTPATIENT MENTAL HEALTH SERVICES - OUTPATIENT SERVICES PROVIDES A WIDE RANGE OF COUNSELING OPTIONS FOR ADULTS AND CHILDREN AND THEIR FAMILIES. TOTALS FOR THE YEAR: 12,023 PEOPLE SERVED, 189,550 HOURS.

    Expenses $16,412,883 · Revenue $24,285,551

  • FAMILY SUPPORT SERVICES - SERVICES PROVIDED ARE BASED ON AN ATMOSPHERE OF SAFETY AND PREDICTABILITY TO HELP CONSUMERS LIVE INDEPENDENTLY IN THE COMMUNITY. TOTALS FOR THE YEAR: 1,900 PEOPLE SERVED, 69,954 HOURS OF SERVICE.

    Expenses $4,893,888 · Revenue $4,117,742

  • CRISIS AND RESPITE SERVICES - THE CRISIS TEAM PROVIDES IMMEDIATE AND RESPECTFUL SUPPORT THROUGH OUR TELEPHONE HOTLINE AND FACE-TO-FACE EVALUATIONS AND SHORT TERM COMMUNITY CRISIS STABILIZATION SERVICES. TOTALS FOR THE YEAR: 5,263 PEOPLE SERVED, 6,485 BED DAYS AND 8,282 CRISIS EVALUATIONS.

    Expenses $12,532,166 · Revenue $9,094,932

  • COMMUNITY BASED SERVICES INCLUDING ADULT CLUBHOUSE, THERAPEUTIC DAY PROGRAMMING FOR YOUTH, COMMUNITY PARTNER INTENSIVE CASE MANAGEMENT SERVICES, EMERGENCY SHELTER AND RESOURCE CENTER FOR ADULTS EXPERIENCING HOMELESSNESS AND HOUSING CASE MANAGEMENT AND SUPPORTS PROVIDED TO INDIVIDUALS IN COMMUNITY SETTINGS WITH A GOAL TO PROVIDE STABILITY AND ENHANCED QUALITY OF LIFE.

    Expenses $17,442,054 · Revenue $3,048,238

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Anderson Gomes

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Yaw Gyebi Jr

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Jess Miller

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Nicholas Moynihan

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Karin Jeffers

    PRESIDENT & CEO

    Total calculated
    $350,457
    From this org
    $313,022
    From related orgs
    $0
    Other
    $37,435
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $313,022
    Bonus
    $0
    Other
    $0
    Deferred
    $16,046
    Nontaxable benefits
    $21,389
    Filer's total
    $350,457

  • Keith Obert

    CHAIR

    Total calculated
    $0
    Hours/week
    1

  • Daniel Pouliot

    VICE CHAIR

    Total calculated
    $0
    Hours/week
    1

  • Mathew Geffin

    TREASURER

    Total calculated
    $0
    Hours/week
    1

  • Amelia Holstrom

    CLERK

    Total calculated
    $0
    Hours/week
    1

  • Frank Mertes

    CFO

    Total calculated
    $142,742
    From this org
    $135,649
    From related orgs
    $0
    Other
    $7,093
    Hours/week
    32

  • Adam Lou

    MEDICAL DIRECTOR

    Total calculated
    $356,977
    From this org
    $322,135
    From related orgs
    $0
    Other
    $34,842
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $322,135
    Bonus
    $0
    Other
    $0
    Deferred
    $15,880
    Nontaxable benefits
    $18,962
    Filer's total
    $356,977

  • Sergio Korndorfer

    ASSOC. MEDICAL DIRECTOR

    Total calculated
    $347,895
    From this org
    $313,141
    From related orgs
    $0
    Other
    $34,754
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $313,141
    Bonus
    $0
    Other
    $0
    Deferred
    $15,664
    Nontaxable benefits
    $19,090
    Filer's total
    $347,895

  • Fabiola Cancino-Ticona

    PRESCRIBER

    Total calculated
    $297,644
    From this org
    $265,366
    From related orgs
    $0
    Other
    $32,278
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $265,366
    Bonus
    $0
    Other
    $0
    Deferred
    $13,317
    Nontaxable benefits
    $18,961
    Filer's total
    $297,644

  • Karen Poisson

    SR. VP OF PROGRAMS

    Total calculated
    $206,806
    From this org
    $177,965
    From related orgs
    $0
    Other
    $28,841
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $177,965
    Bonus
    $0
    Other
    $0
    Deferred
    $9,004
    Nontaxable benefits
    $19,837
    Filer's total
    $206,806

  • Melody France

    SR. VP OF HR

    Total calculated
    $205,457
    From this org
    $177,455
    From related orgs
    $0
    Other
    $28,002
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $177,455
    Bonus
    $0
    Other
    $0
    Deferred
    $8,979
    Nontaxable benefits
    $19,023
    Filer's total
    $205,457

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Related partnerships

Part III: related organizations taxable as a partnership, with the filer's share.

  • FOH LLC

    RELATED · RENTAL REAL ESTATE · MA · 0.01% owned · general or managing partner

    Directly controlled by CLINICAL & SUPPORT OPTIONS INC

Related corporations and trusts

Part IV: related organizations taxable as a corporation or trust.

  • FOH INC

    C · RENTAL REAL ESTATE · MA · 100% owned

    Directly controlled by CLINICAL & SUPPORT OPTIONS INC

Provenance

Return type
form_990
Tax year
2023
Filed
12 April 2025
IRS schema version
2023v6.0
Source object
202541049349300209

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