Form 990 for tax year 2023

Totals

Total revenue

$3,464,572

Total expenses

$3,643,758

Contributions and grants received

$3,453,321

Grants paid

$0

Program service revenue

$0

Investment income

$11,251

Other revenue

$0

Total assets, end of year

$2,352,067

Total liabilities, end of year

$448,338

Net assets or fund balances, end of year

$1,903,729

Program services expenses (Part IX)

$2,893,080

Management and general expenses

$346,760

Fundraising expenses

$403,918

Program service expenses (Part III)

$2,893,080

Program services were 79.4% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Mission and programs · 2023

• IN FY24, TAKING PLACE FROM OCTOBER 1, 2023 TO SEPTEMBER 30, 2024, FAMILY LEGAL CARE PROVIDED OTHERWISE UNAVAILABLE LEGAL INFORMATION AND SERVICES TO APPROXIMATELY 28,000 FAMILIES NAVIGATING FAMILY COURT WITHOUT LEGAL REPRESENTATION.OUR SERVICES AND PROGRAMS, ALL OF WHICH ARE AVAILABLE IN SPANISH, INCLUDE THE FOLLOWING:FAMILY LAW INFORMATION HELPLINES: OUR BILINGUAL TELEPHONE, EMAIL AND LIVE-CHAT HELPLINES CONTINUE TO BE THE PRIMARY POINT OF ENTRY FOR PARENTS AND OTHERS WHO NEED OUR SUPPORT AND GUIDANCE, AND A CENTRAL ARTERY THROUGH WHICH CLIENTS CAN ACCESS OUR MORE IN-DEPTH SERVICES. HELPLINE SERVICES ARE AVAILABLE IN ENGLISH AND SPANISH, AND WE USE A TRANSLATION SERVICE TO ASSIST CALLERS WHO SPEAK ADDITIONAL LANGUAGES. WE SERVED 15,834 PEOPLE ON OUR HELPLINES IN FY24.

  Expenses $651,903

• LEGAL CONSULTATIONS: UNREPRESENTED LITIGANTS MEET WITH A STAFF ATTORNEY FOR ABOUT AN HOUR TO RECEIVE VITAL SUPPORT IN PREPARING A CASE. CONSULTATIONS TAKE PLACE OVER THE PHONE OR VIA MICROSOFT TEAMS. CLIENTS RECEIVE IN-DEPTH ADVICE AND COUNSEL, AND MANY RETURN FOR FOLLOW-UP ADVICE AND SUPPORT. IN FY24 WE COMPLETED 2,896 CONSULTATIONS, INCLUDING 1,733 INITIAL CONSULTATIONS AND 1,163 FOLLOW UP CONSULTATIONS.

  Expenses $617,988

• PRO BONO PROGRAM: FAMILY LEGAL CARE'S PRO BONO PROGRAM ALLOWS CLIENTS TO RECEIVE LEGAL ADVICE FROM VOLUNTEER ATTORNEYS ON THEIR MOBILE DEVICES OR COMPUTERS FROM WHEREVER THEY ARE. THIS UNIQUE PROGRAM ALLEVIATES BARRIERS TO SERVICE FOR PEOPLE WITHOUT LEGAL REPRESENTATION, ELIMINATING THE NEED FOR LONG-DISTANCE TRIPS TO THE COURTHOUSE, INCREASING ACCESSIBILITY FOR DISABLED OR HOMEBOUND CLIENTS AND MITIGATING EXPENSIVE BURDENS LIKE TAKING TIME AWAY FROM WORK AND SECURING CHILDCARE SERVICES. WE FACILITATED 530 CONSULTATIONS WITH PRO BONO ATTORNEYS, SLIGHTLY EXCEEDING WHAT WE ACCOMPLISHED LAST YEAR EVEN AFTER PAUSING CONSULTATIONS FOR SIX WEEKS TO OVERHAUL THE TECHNOLOGY USED IN THE PROGRAM. THIS NEW SYSTEM IS STREAMLINED, MORE RELIABLE, AND USER-FRIENDLY

  Expenses $533,235

• LEGAL EDUCATION AND COMMUNITY OUTREACH: FAMILY LEGAL CARE WORKS WITH COMMUNITY PARTNERS AND SERVICE PROVIDERS TO OFFER IN-PERSON AND VIRTUAL WORKSHOPS AND LEGAL CLINICS IN BOTH ENGLISH AND SPANISH. WE PRIORITIZE OUTREACH TO KEY CONSTITUENT GROUPS WITH SPECIFIC NEEDS, INCLUDING: 1) VETERANS AND ACTIVE MILITARY SERVICE-MEMBERS; 2) SPANISH-SPEAKING AND IMMIGRANT FAMILIES; 3) PREVIOUSLY INCARCERATED AND INCARCERATED PARENTS; AND 4) SURVIVORS OF DOMESTIC VIOLENCE. IN FY24, 331 PRO SE LITIGANTS AND SERVICE PROVIDERS PARTICIPATED IN AN OUTREACH EVENT, RESULTING IN 3,698 PARTICIPANTS REFERRED TO FAMILY LEGAL CARE. OUR WEBINARS RECEIVED 2,271 VIEWS IN FY24, THE EQUIVALENT OF 369 HOURS OF WATCH TIME.

  Expenses $263,759

• LEGAL RESOURCE GUIDES (LRGS): OUR LIBRARY OF ORIGINAL, MULTILINGUAL LRGS CONTAINS MORE THAN 60 UNIQUE GUIDES AVAILABLE IN 9 LANGUAGES, COVER A RANGE OF FAMILY LAW ISSUES. THEY ARE AVAILABLE AT VARIOUS COURTHOUSES, THROUGH COMMUNITY PARTNERS, AND ON OUR WEBSITE, WHERE THEY CAN BE EASILY FILTERED BY TOPIC, LANGUAGE, AND REGION. IN FY24, OUR LRGS HAVE BEEN VIEWED OVER 172,000 TIMES. WE RECENTLY WORKED WITH ONE OF OUR PARTNERS, JBI, TO MAKE OUR MOST POPULAR LRGS AVAILABLE IN BRAILLE, LARGE-PRINT, AND AUDIO FORMATS, INCREASING THE ACCESSIBILITY OF THIS VITAL RESOURCE.

  Expenses $104,706

• LEGAL INFORMATION AND TECH HUBS: WE PROVIDE LEGAL INFORMATION TO WALK-IN VISITORS TO NYC'S BUSIEST COURTHOUSES AT OUR LEGAL INFORMATION HUBS. IN ADDITION TO LEGAL INFORMATION, LITIGANTS AFFECTED BY THE DIGITAL DIVIDE CAN VISIT OUR BROOKLYN, QUEENS, AND BRONX TECH HUBS FOR TECHNICAL ASSISTANCE ACCESSING THE HYBRID COURT SYSTEM. LITIGANTS WHO MAY NOT HAVE ACCESS TO TECHNOLOGY, A STABLE INTERNET CONNECTION, OR A PRIVATE SPACE CAN CONDUCT THEIR VIRTUAL HEARINGS AND UPLOAD DOCUMENTS RELATED TO THEIR CASE. WE SERVED 5,027 INDIVIDUALS AT NYC'S BOROUGH FAMILY COURTS IN FY24.

  Expenses $325,604

• ADVOCACY: WE UPLIFT PRO SE LITIGANTS' VOICES AND PUSH FOR COMMONSENSE REFORMS THAT WILL HAVE A REAL IMPACT ON FAMILIES AND MAKE THE FAMILY COURT MORE EQUITABLE FOR EVERYONE. FAMILY LEGAL CARE IS INCREASINGLY SOUGHT OUT BY COURT ADMINISTRATION DECISIONMAKERS FOR OUR EXPERTISE AND UNIQUE VIEWPOINT ABOUT THE NEEDS OF PRO SE LITIGANTS IN FAMILY COURT. A RECENT ADVOCACY AND POLICY WIN: WE SURVEYED OUR CLIENTS ABOUT HOW THE ONEROUS DOCUMENT NOTARIZATION REQUIREMENTS IMPACTED THEIR CASES, AND SHARED THEIR RESPONSES WITH LEGISLATORS. A LAW EASING THESE RESTRICTIONS WAS PASSED AND BECAME EFFECTIVE JANUARY 1, 2024. IN FY24 WE HAD MANY PRODUCTIVE MEETINGS WITH COURT OFFICIALS, LEGISLATORS, AND POLICYMAKERS. WE ALSO CREATED OUR FIRST-EVER POSITION DEDICATED TO ADVOCACY AND POLICY ASSOCIATE DIRECTOR OF ADVOCACY, POLICY, AND COMMUNITY ENGAGEMENT TO CONTINUE TO GROW OUR ADVOCACY AND POLICY EFFORTS.

  Expenses $108,740

• LEGAL RESEARCH - STREAMLINES THE LEGAL SOURCES AVAILABLE TO STAFF AND PROVIDED TO LITIGANTS. THROUGH THIS WORK, FLC STAYS CURRENT WITH ANY AND ALL CHANGES IN THE LAW AND RESEARCH NUANCES TOPICS THAT IMPACT FLC'S WORK.

  Expenses $51,919

• DIGITAL JUSTICE INITIATIVE: FAMILY LEGAL CARE IS AT THE FOREFRONT OF DEVELOPING TOOLS THAT LEVERAGE THE POWER OF TECHNOLOGY TO INCREASE ACCESS TO JUSTICE. OUR FAMILY LAW NAVIGATOR TOOL DELIVERS FAMILY LAW INFORMATION CUSTOMIZED TO EACH PERSON'S LEGAL CASE AND SITUATION QUICKLY, ANONYMOUSLY, AND FOR FREE. IN JUST 2-3 MINUTES, FAMILY LAW NAVIGATOR PROVIDES LEGAL INFORMATION THAT CAN BE A HELPFUL STARTING POINT FOR PEOPLE WHO ARE BEGINNING TO ADDRESS THEIR FAMILY LAW ISSUE. OUR GUIDED COURT FORMS MAKE IT EASY FOR LITIGANTS TO UNDERSTAND, COMPLETE, AND UPLOAD ESSENTIAL COURT DOCUMENTS FROM ANY WEB-CONNECTED DEVICE WITHOUT A COMPUTER OR EXTRA PDF-EDITING SOFTWARE. 2,404 PEOPLE USED FAMILY LAW NAVIGATOR IN FY24, AND OUR 12 GUIDED COURT FORMS HAVE BEEN COMPLETED 1,593 TIMES.

  Expenses $235,226

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type

form_990

Tax year

2023

Filed

22 July 2025

IRS schema version

2023v6.0

Source object

202532039349300143

Check it against the return as filed: the GivingTuesday Data Lake hosts a public copy of the original XML.

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