Skip to content
Nonprofiteer
← CARILION SERVICES INC

Form 990 for tax year 2023

Filed by CARILION SERVICES INC.

Totals

Total revenue
$427,070,951
Total expenses
$412,141,678
Contributions and grants received
$679,330
Grants paid
$0
Program service revenue
$409,171,271
Investment income
$15,420,372
Other revenue
$1,799,978
Total assets, end of year
$1,225,982,731
Total liabilities, end of year
$198,297,807
Net assets or fund balances, end of year
$1,027,684,924
Program services expenses (Part IX)
$383,502,819
Management and general expenses
$28,638,859
Fundraising expenses
$0
Program service expenses (Part III)
$383,502,819

Program services were 93.1% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1d · Related organizations

    $10,485

  • 1e · Government grants (contributions)

    $629,902

  • 1f · All other contributions, gifts and grants

    $38,943

  • 2a · Program service revenue: Net Patient Revenue

    total $18,376,469 · related or exempt $18,376,469

  • 2b · Program service revenue: Carilion Patient Transportation

    total $15,265,156 · related or exempt $15,265,156

  • 2c · Program service revenue: Management Fees

    total $369,989,053 · related or exempt $369,989,053

  • 2d · Program service revenue: Affiliate Insurance Premium Revenue

    total $5,439,318 · related or exempt $5,439,318

  • 2e · Program service revenue: Research Income

    total $96,466 · related or exempt $96,466

  • 2f · All other program service revenue

    total $4,809 · related or exempt $4,809 · unrelated business $0 · excluded $0

  • 3 · Investment income

    total $6,667,180 · unrelated business -$20,095 · excluded $6,687,275

  • 6c · Rental income or loss

    real property $0 · personal property $0

  • 7a · Gross sales of assets other than inventory

    securities $39,308,119 · other assets $12,253

  • 7b · Less cost or other basis and sales expenses

    securities $30,566,532 · other assets $648

  • 7c · Gain or loss

    securities $8,741,587 · other assets $11,605

  • 7d · Net gain or loss

    total $8,753,192 · excluded $8,753,192

  • 11a · Other revenue: Purchase Discounts

    total $1,002,095 · related or exempt $1,002,095

  • 11b · Other revenue: Health Education Support

    total $393,676 · related or exempt $393,676

  • 11c · Other revenue: HIM Operations

    total $225,359 · related or exempt $225,359

  • 11d · All other revenue

    total $178,848 · related or exempt $178,848 · unrelated business $0 · excluded $0

  • 11e · Other revenue, total

    $1,799,978

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $9,765,323 · program services $2,423,922 · management and general $7,341,401

  • 6 · Compensation of disqualified persons

    total $326,890 · program services $326,890

  • 7 · Other salaries and wages

    total $188,389,269 · program services $186,803,569 · management and general $1,585,700

  • 8 · Pension plan contributions

    total $6,489,683 · program services $6,434,534 · management and general $55,149

  • 9 · Other employee benefits

    total $21,822,157 · program services $20,550,398 · management and general $1,271,759

  • 10 · Payroll taxes

    total $13,021,811 · program services $12,464,861 · management and general $556,950

  • 11a · Fees: management

    total $279,311 · management and general $279,311

  • 11b · Fees: legal

    total $1,094,420 · management and general $1,094,420

  • 11c · Fees: accounting

    total $816,445 · management and general $816,445

  • 11d · Fees: lobbying

    total $83,079 · program services $83,079

  • 11f · Fees: investment management

    total $1,511,799 · management and general $1,511,799

  • 11g · Fees: other

    total $54,465,629 · program services $47,702,828 · management and general $6,762,801 · fundraising $0

  • 12 · Advertising and promotion

    total $2,380,890 · program services $2,375,768 · management and general $5,122

  • 13 · Office expenses

    total $9,494,858 · program services $7,570,336 · management and general $1,924,522

  • 14 · Information technology

    total $60,358,322 · program services $60,358,322

  • 16 · Occupancy

    total $13,792,779 · program services $13,409,370 · management and general $383,409

  • 17 · Travel

    total $853,691 · program services $756,324 · management and general $97,367

  • 20 · Interest

    total $12,867 · program services $12,867

  • 22 · Depreciation, depletion and amortization

    total $11,321,793 · program services $11,321,793

  • 23 · Insurance

    total $3,061,349 · program services $1,112,924 · management and general $1,948,425

  • 24a · Other expenses: Dues & Subscriptions

    total $3,180,722 · program services $1,522,724 · management and general $1,657,998

  • 24b · Other expenses: Recruitment

    total $2,524,411 · program services $2,514,723 · management and general $9,688

  • 24c · Other expenses: Education & Training

    total $1,972,426 · program services $1,971,411 · management and general $1,015

  • 24d · Other expenses: Bad Debt

    total $1,687,446 · program services $1,687,446

  • 24e · All other expenses

    total $3,434,308 · program services $2,098,730 · management and general $1,335,578 · fundraising $0

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $2,070 · end of year $1,770

  • 2 · Savings and temporary cash investments

    beginning of year $18,585,409 · end of year $17,490,947

  • 4 · Accounts receivable

    beginning of year $4,621,907 · end of year $11,442,715

  • 5 · Loans and receivables from officers and key people

    end of year $3,167

  • 6 · Loans and receivables from disqualified persons

    end of year $0

  • 7 · Other notes and loans receivable

    end of year $25,000

  • 8 · Inventories for sale or use

    beginning of year $5,048,110 · end of year $6,086,991

  • 9 · Prepaid expenses and deferred charges

    beginning of year $27,184,588 · end of year $28,829,373

  • 10a · Land, buildings and equipment: cost or other basis

    $220,926,031

  • 10b · Land, buildings and equipment: accumulated depreciation

    $178,214,293

  • 10c · Land, buildings and equipment, net

    beginning of year $39,406,732 · end of year $42,711,738

  • 11 · Investments: publicly traded securities

    beginning of year $140,011,528 · end of year $154,901,332

  • 12 · Investments: other securities

    beginning of year $124,978,056 · end of year $108,030,679

  • 13 · Investments: program-related

    beginning of year $749,883,901 · end of year $801,469,242

  • 15 · Other assets

    beginning of year $21,287,856 · end of year $54,989,777

  • 17 · Accounts payable and accrued expenses

    beginning of year $87,721,360 · end of year $104,061,404

  • 18 · Grants payable

    beginning of year $69,091 · end of year $138,875

  • 19 · Deferred revenue

    beginning of year $641,164 · end of year $974,812

  • 22 · Loans and payables to officers and key people

    beginning of year $0 · end of year $0

  • 25 · Other liabilities

    beginning of year $68,467,866 · end of year $93,122,716

  • 27 · Net assets without donor restrictions

    beginning of year $974,110,676 · end of year $1,027,684,924

Mission and programs · 2023

Mission

Our mission is to improve the health of the communities we serve through our commitment to a common purpose of better patient care, better community health, and lower cost.

  • See Schedule O.

    Expenses $383,502,819 · Revenue $410,971,249

As filed on the 2023 return.

Listed in Part VII

  • Donald Halliwill

    Director/Asst. Treasurer

    Total calculated
    $1,287,159
    From this org
    $1,119,248
    From related orgs
    $0
    Other
    $167,911
    Hours/week
    42.5 + 7.5 related

    Schedule J breakdown matched by us

    Base
    $767,976
    Bonus
    $117,511
    Other
    $233,761
    Deferred
    $142,915
    Nontaxable benefits
    $24,996
    Filer's total
    $1,287,159
  • G Robert Vaughan Jr

    Director/Treasurer/SVP

    Total calculated
    $529,010
    From this org
    $458,008
    From related orgs
    $0
    Other
    $71,002
    Hours/week
    44.5 + 5.5 related

    Schedule J breakdown matched by us

    Base
    $353,161
    Bonus
    $41,359
    Other
    $63,488
    Deferred
    $46,006
    Nontaxable benefits
    $24,996
    Filer's total
    $529,010
  • Nancy Howell Agee

    Director/President/CEO, Carilion Clinic

    Total calculated
    $3,832,497
    From this org
    $3,830,705
    From related orgs
    $0
    Other
    $1,792
    Hours/week
    39 + 11 related

    Schedule J breakdown matched by us

    Base
    $1,718,407
    Bonus
    $353,685
    Other
    $1,758,613
    Deferred
    -$14,700
    Nontaxable benefits
    $16,492
    Filer's total
    $3,832,497
  • Jeanne Armentrout

    Director

    Total calculated
    $1,140,643
    From this org
    $1,093,617
    From related orgs
    $0
    Other
    $47,026
    Hours/week
    46 + 4 related

    Schedule J breakdown matched by us

    Base
    $823,698
    Bonus
    $124,081
    Other
    $145,838
    Deferred
    $30,054
    Nontaxable benefits
    $16,972
    Filer's total
    $1,140,643
  • J Harrison Lapuasa

    Asst. Treasurer

    Total calculated
    $32,907
    From this org
    $34,109
    From related orgs
    $0
    Other
    -$1,202
    Hours/week
    36.5 + 3.5 related
  • Julie Smith-Hamilton

    Asst. Secretary

    Total calculated
    $79,103
    From this org
    $60,728
    From related orgs
    $0
    Other
    $18,375
    Hours/week
    36 + 4 related
  • Nicholas Conte

    Secretary

    Total calculated
    $1,198,610
    From this org
    $1,023,717
    From related orgs
    $0
    Other
    $174,893
    Hours/week
    34 + 16 related

    Schedule J breakdown matched by us

    Base
    $731,687
    Bonus
    $111,366
    Other
    $180,664
    Deferred
    $156,813
    Nontaxable benefits
    $18,080
    Filer's total
    $1,198,610
  • Steven Arner

    Vice President/COO, Carilion Clinic

    Total calculated
    $1,619,810
    From this org
    $1,410,192
    From related orgs
    $0
    Other
    $209,618
    Hours/week
    0 + 50 related

    Schedule J breakdown matched by us

    Base
    $1,044,670
    Bonus
    $164,317
    Other
    $201,205
    Deferred
    $184,622
    Nontaxable benefits
    $24,996
    Filer's total
    $1,619,810
  • Matthew Barr

    VP Accounting Services/Revenue Cycle

    Total calculated
    $376,936
    From this org
    $344,943
    From related orgs
    $0
    Other
    $31,993
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $273,778
    Bonus
    $59,272
    Other
    $11,893
    Deferred
    $8,425
    Nontaxable benefits
    $23,568
    Filer's total
    $376,936
  • Paul Hudgins

    Senior Vice President/CHRO

    Total calculated
    $677,480
    From this org
    $566,125
    From related orgs
    $0
    Other
    $111,355
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $446,405
    Bonus
    $51,488
    Other
    $68,232
    Deferred
    $93,275
    Nontaxable benefits
    $18,080
    Filer's total
    $677,480
  • R Keith Perry

    Senior Vice President/CIO

    Total calculated
    $684,003
    From this org
    $595,777
    From related orgs
    $0
    Other
    $88,226
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $477,910
    Bonus
    $54,582
    Other
    $63,285
    Deferred
    $78,315
    Nontaxable benefits
    $9,911
    Filer's total
    $684,003
  • Donna Littlepage

    Senior Vice President

    Total calculated
    $494,592
    From this org
    $417,109
    From related orgs
    $0
    Other
    $77,483
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $322,050
    Bonus
    $37,054
    Other
    $58,005
    Deferred
    $59,458
    Nontaxable benefits
    $18,025
    Filer's total
    $494,592
  • Fred Greear

    Vice President

    Total calculated
    $749,979
    From this org
    $572,943
    From related orgs
    $0
    Other
    $177,036
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $328,942
    Bonus
    $236,113
    Other
    $7,888
    Deferred
    $153,099
    Nontaxable benefits
    $23,937
    Filer's total
    $749,979
  • Nathaniel Bishop DMin

    Senior Vice President

    Total calculated
    $410,044
    From this org
    $405,958
    From related orgs
    $0
    Other
    $4,086
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $325,165
    Bonus
    $36,399
    Other
    $44,394
    Deferred
    $1,506
    Nontaxable benefits
    $2,580
    Filer's total
    $410,044
  • Stephen Morgan MD

    Senior Vice President/CMIO

    Total calculated
    $786,841
    From this org
    $704,037
    From related orgs
    $0
    Other
    $82,804
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $396,885
    Bonus
    $45,448
    Other
    $261,704
    Deferred
    $64,724
    Nontaxable benefits
    $18,080
    Filer's total
    $786,841
  • Tom Hill

    Senior Vice President

    Total calculated
    $480,538
    From this org
    $437,104
    From related orgs
    $0
    Other
    $43,434
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $260,235
    Bonus
    $33,649
    Other
    $143,220
    Deferred
    $29,813
    Nontaxable benefits
    $13,621
    Filer's total
    $480,538
  • David Hagadorn

    Former Officer

    Total calculated
    $184,176
    From this org
    $159,104
    From related orgs
    $0
    Other
    $25,072
    Hours/week
    0

    Schedule J breakdown matched by us

    Base
    $120,679
    Bonus
    $0
    Other
    $38,425
    Deferred
    $13,363
    Nontaxable benefits
    $11,709
    Filer's total
    $184,176

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 1a · Tax indemnification and gross-up payments
  • 1a · Health or social club dues or initiation fees
  • 2 · Substantiation required before reimbursing expenses
  • 4b · Supplemental nonqualified retirement plan
  • 7 · Other non-fixed payments

Answered no

  • 1b · Written policy on the line-1a expenses
  • 4a · Severance or change-of-control payment
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

Schedule J, Part I, Line 1a Tax indemnification and gross-up payments
EMPLOYEES ARE OCCASIONALLY PROVIDED SMALL GIFTS, PRIZES OR AWARDS WHICH MAY BE INCLUDED IN TAXABLE COMPENSATION AT AMOUNTS GROSSED UP FOR TAXES. DURING THE REPORTING PERIOD MS. ARMENTROUT, Mr. BISHOP AND MR. HALLIWILL RECEIVED SUCH BENEFIT.
Schedule J, Part I, Line 1a Health or social club dues or initiation fees
Directors of Carilion Clinic and its related hospital and foundation organizations are offered a free family or individual membership to a health club owned by a related organization if they choose to accept it. Mr. Arner received this benefit and the value was included in taxable compensation from the organization.
Schedule J, Part I, Line 1b Written policy regarding payment or reimbursement of expenses
Provision of the health club benefit is documented in Board meeting minutes and Carilion internally tracks the memberships and pays the health club directly. MANAGEMENT MAKES TAX GROSS-UP DECISIONS AT ITS DISCRETION FOR NON-ROUTINE SMALL GIFTS, PRIZES OR AWARDS CONSIDERING IRS REQUIREMENTS, AMOUNT, AND NON-CASH STATUS.
Schedule J, Part I, Line 3 Arrangement used to establish the top management official's compensation
Executive compensation is reviewed annually by the Carilion Clinic Board of Directors Compensation Committee, which is made up of independent Board Members of Carilion Clinic who do not have a conflict of interest with any of the executives being reviewed. The Compensation Committee reviews the compensation of the Board of Governors annually, which includes the individual serving as Carilion Services, Inc.'s President. This review included review of a comprehensive report from an independent, outside compensation consultant specializing in healthcare organizations for certain select positions and the prior year's report on all the reviewed positions. The reports reviewed by the Committee included a detailed comparison of total compensation and each element thereof, including base salary, bonus, 'at-risk other cash compensation, and benefits, including deferred and retirement benefits. Compensation was compared to both a national and regional peer group of organizations similar in size and structure to the organization, which list was reviewed by the Compensation Committee.
Schedule J, Part I, Line 4b Supplemental nonqualified retirement plan
Select members of management participate in a Defined Contribution Supplemental Executive Retirement Plan (DC SERP) in which the employer, at the discretion of the Carilion Clinic Board of Directors Compensation Committee, makes a contribution to an account established on its books for each eligible participant. If a participant ceases to be a participant prior to the vesting date the account shall be forfeited. A lump sum distribution shall be made upon the participant's scheduled vesting date, attainment of certain age and years of service, death, disability, or certain separations from service. Vested contributions paid out during the year are included in Part II, Column B(iii). Select team members are eligible for department-level incentive compensation featuring a bonus deferral to the following 2 years. Amounts are determined based on a scorecard and at the discretion of the Carilion Clinic Board of Directors Finance Committee, and vest upon payment after the end of the applicable fiscal year. Unvested amounts are subject to forfeiture upon separation of employment. Vested amounts paid out during the year are included in Part II, Column B(ii). Unvested deferrals applicable to the current reporting period are included in Part II of this schedule with "Retirement and Other Deferred Compensation". The following distributions of amounts under these arrangements were made in the reporting year: Deferred in prior year and paid out in current year: $57,291 - R. Keith Perry $172,601 - Nicholas Conte $60,168 - Paul Hudgins $195,888 - Steven Arner $57,282 - G. Robert Vaughan, Jr. $227,735 - Donald Halliwill $50,021 - Donna Littlepage $ 99,123 - Fred Greear Both vested and paid in current year: $135,774 - Jeanne Armentrout $35,497 - Nathaniel Bishop $136,940 - Tom Hill $253,641 - Stephen Morgan Ms. Agee participates in an Executive Flexible Benefit Plan, in which an allowance is provided to the participant for use in obtaining certain insurance benefits, with the excess credited to a capital accumulation account with various deferred vesting dates and distribution requirements until certain age and years of service thresholds are met. Deferrals no longer occur under this plan. In the reporting year, the amount distributed under this plan was $245,365. Ms. Agee also received $1,500,000 per a retention agreement that had been previously reported in Part II Col. C.
Schedule J, Part I, Line 7 Non-fixed payments
The organization pays annual 'at risk' compensation to certain members of management based on performance of applicable scorecard metrics. While the scorecard contains a formula as a basis for determining overall performance, in certain cases, senior managers have discretion to include additional elements in their assessment of managers reporting to them. In addition, for top management, the actual non fixed payment awarded is determined in the discretion of the Carilion Clinic Board of Directors and its compensation committee.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Disregarded entities

Part I: entities that legally are the filer and file no return of their own.

Related partnerships

Part III: related organizations taxable as a partnership, with the filer's share.

Related corporations and trusts

Part IV: related organizations taxable as a corporation or trust.

  • CHS Inc

    C Corporation · Services · VA · 100% owned · share of income $90,292,504 · share of assets $876,250,343 · controlled entity

    Directly controlled by Carilion Services Inc

  • Carilion Behavioral Health Inc

    C Corporation · Healthcare · VA · 100% owned · share of income $1,134,995 · share of assets $118,376 · controlled entity

    Directly controlled by CHS Inc

  • Carilion Emergency Services Inc

    C Corporation · Healthcare · VA · 100% owned · share of income $11,338,695 · share of assets $2,319,908 · controlled entity

    Directly controlled by CHS Inc

  • SCA Credit Services Inc

    C Corporation · Collection Agency · VA · 100% owned · share of income $194,589 · share of assets $241,841 · controlled entity

    Directly controlled by CHS Inc

  • Carilion Healthcare Corporation

    C Corporation · Healthcare · VA · 100% owned · share of income $170,681,817 · share of assets $61,470,112 · controlled entity

    Directly controlled by CHS Inc

  • MedKey Inc

    C Corporation · Financing Services · VA · 100% owned · share of income $126,933 · share of assets $125,634 · controlled entity

    Directly controlled by CHS Inc

  • Carilion DTC Services Inc

    C Corporation · Healthcare · VA · 100% owned · share of income $155,149 · share of assets $7,792 · controlled entity

    Directly controlled by CHS Inc

Provenance

Return type
form_990
Tax year
2023
Filed
15 August 2025
IRS schema version
2023v6.0
Source object
202512279349303961

Check it against the return as filed: the GivingTuesday Data Lake hosts a public copy of the original XML.

The source document this was parsed from is served over the API, which is where bulk and document access live.