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← NEIGHBORHOOD SERVICE ORGANIZATION

Form 990 for tax year 2024

Filed by NEIGHBORHOOD SERVICE ORGANIZATION.

Totals

Total revenue
$19,912,082
Total expenses
$23,742,601
Contributions and grants received
$7,500,853
Grants paid
$0
Program service revenue
$11,805,837
Investment income
$64,789
Other revenue
$540,603
Total assets, end of year
$27,946,110
Total liabilities, end of year
$3,903,449
Net assets or fund balances, end of year
$24,042,661
Program services expenses (Part IX)
$16,277,441
Management and general expenses
$7,465,160
Fundraising expenses
$0
Program service expenses (Part III)
$16,277,441

Program services were 68.6% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1c · Fundraising events

    $4,275

  • 1e · Government grants (contributions)

    $7,199,871

  • 1f · All other contributions, gifts and grants

    $296,707

  • 1g · Noncash contributions included above

    $98,390

  • 2a · Program service revenue: HEALTH NETWORK CONTRACTS

    total $11,189,264 · related or exempt $11,189,264

  • 2b · Program service revenue: FEES FOR SERVICES

    total $585,875 · related or exempt $585,875

  • 2c · Program service revenue: PRIVATE CARE

    total $30,698 · related or exempt $30,698

  • 3 · Investment income

    total $64,367 · excluded $64,367

  • 7a · Gross sales of assets other than inventory

    securities $18,865 · other assets $759,092

  • 7b · Less cost or other basis and sales expenses

    securities $10,613 · other assets $766,922

  • 7c · Gain or loss

    securities $8,252 · other assets -$7,830

  • 7d · Net gain or loss

    total $422 · excluded $422

  • 8a · Fundraising events: gross income

    $20,925

  • 8a · Fundraising events: contributions included on line 1c

    $4,275

  • 8b · Fundraising events: direct expenses

    $11,580

  • 8c · Net income from fundraising events

    total $9,345 · excluded $9,345

  • 11d · All other revenue

    total $531,258 · related or exempt $531,258

  • 11e · Other revenue, total

    $531,258

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $1,534,797 · program services $1,127,702 · management and general $407,095

  • 7 · Other salaries and wages

    total $10,566,175 · program services $7,763,566 · management and general $2,802,609

  • 8 · Pension plan contributions

    total $206,065 · program services $146,328 · management and general $59,737

  • 9 · Other employee benefits

    total $1,378,830 · program services $979,115 · management and general $399,715

  • 10 · Payroll taxes

    total $900,735 · program services $683,404 · management and general $217,331

  • 11b · Fees: legal

    total $109,471 · program services $66,385 · management and general $43,086

  • 11c · Fees: accounting

    total $483,342 · management and general $483,342

  • 11g · Fees: other

    total $4,182,343 · program services $2,834,892 · management and general $1,347,451

  • 13 · Office expenses

    total $256,316 · program services $219,840 · management and general $36,476

  • 14 · Information technology

    total $286,265 · program services $184,569 · management and general $101,696

  • 16 · Occupancy

    total $1,180,483 · program services $292,753 · management and general $887,730

  • 17 · Travel

    total $188,929 · program services $165,025 · management and general $23,904

  • 19 · Conferences, conventions and meetings

    total $61,986 · program services $9,505 · management and general $52,481

  • 20 · Interest

    total $95,966 · management and general $95,966

  • 22 · Depreciation, depletion and amortization

    total $335,820 · program services $96,473 · management and general $239,347

  • 23 · Insurance

    total $248,680 · program services $178,448 · management and general $70,232

  • 24a · Other expenses: SPECIFIC ASSISTANCE

    total $1,348,959 · program services $1,346,902 · management and general $2,057

  • 24b · Other expenses: EQUIPMENT RENTAL

    total $242,388 · program services $174,816 · management and general $67,572

  • 24c · Other expenses: NONCAPITALIZED EQUIP.

    total $63,338 · program services $6,725 · management and general $56,613

  • 24e · All other expenses

    total $71,713 · program services $993 · management and general $70,720

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $7,291,937 · end of year $2,751,231

  • 4 · Accounts receivable

    beginning of year $4,084,158 · end of year $4,366,441

  • 9 · Prepaid expenses and deferred charges

    beginning of year $283,320 · end of year $268,006

  • 10a · Land, buildings and equipment: cost or other basis

    $3,240,838

  • 10b · Land, buildings and equipment: accumulated depreciation

    $2,580,647

  • 10c · Land, buildings and equipment, net

    beginning of year $768,364 · end of year $660,191

  • 11 · Investments: publicly traded securities

    beginning of year $1,696,890 · end of year $1,865,560

  • 12 · Investments: other securities

    beginning of year $4,639,661 · end of year $4,723,931

  • 15 · Other assets

    beginning of year $11,369,453 · end of year $13,310,750

  • 17 · Accounts payable and accrued expenses

    beginning of year $2,166,638 · end of year $3,778,889

  • 25 · Other liabilities

    beginning of year $216,181 · end of year $124,560

  • 27 · Net assets without donor restrictions

    beginning of year $26,328,118 · end of year $23,103,337

  • 28 · Net assets with donor restrictions

    beginning of year $1,422,846 · end of year $939,324

Mission and programs · 2024

Mission

NSO IS A DETROIT-BASED INTEGRATED HEALTH AND HUMAN SERVICE AGENCY THAT DELIVERS COMMUNITY-BASED SERVICES AND HOLISTIC PROGRAMS FOR VULNERABLE POPULATIONS. NSO PROVIDES BEHAVIORAL HEALTH AND PRIMARY CARE SERVICES, IN ADDITION TO WRAP-AROUND SERVICES, FOR CHILDREN, ADULTS, AND SENIORS THAT ADDRESS BARRIERS TO HOUSING, HEALTH, AND WELLBEING. NSO SERVES OVER 5,700 PEOPLE ANNUALLY IN WAYNE AND OAKLAND COUNTIES, MICHIGAN. FOUNDED IN 1955, NSO HAS A LONG HISTORY OF BEING "ALWAYS WITHIN REACH" FOR NEIGHBORS WHO NEED IT MOST IN METROPOLITAN DETROIT, INCLUDING THOSE EXPERIENCING HOMELESSNESS.

Activities or mission (Part I)

NEIGHBORHOOD SERVICE ORGANIZATION ("NSO") IS A DETROIT-BASED INTEGRATED HEALTH AND HUMAN SERVICE AGENCY THAT DELIVERS COMMUNITY-BASED SERVICES AND HOLISTIC PROGRAMS FOR VULNERABLE POPULATIONS. NSO PROVIDES BEHAVIORAL HEALTH AND PRIMARY CARE SERVICES, IN ADDITION TO WRAP-AROUND SERVICES, FOR CHILDREN, ADULTS, AND SENIORS THAT ADDRESS BARRIERS TO HOUSING, HEALTH, AND WELLBEING. NSO SERVES OVER 5,700 PEOPLE ANNUALLY IN WAYNE AND OAKLAND COUNTIES, MICHIGAN. FOUNDED IN 1955, NSO HAS A LONG HISTORY OF BEING "ALWAYS WITHIN REACH" FOR NEIGHBORS WHO NEED IT MOST IN METROPOLITAN DETROIT, INCLUDING THOSE EXPERIENCING HOMELESSNESS.

  • NSO PROVIDES CLINICAL SERVICES TO WAYNE COUNTY RESIDENTS AT FOUR DIFFERENT FACILITIES. THESE SERVICES ARE A PART OF NSO'S MISSION TO PROVIDE FULL WRAP-AROUND SERVICES TO ITS CLIENTS.

    Expenses $6,027,219 · Revenue $4,568,186

  • LIFE CHOICES PROVIDES SUPPORT AND A CENTRAL ACCESS POINT FOR CHILDREN AND ADULTS WITH DEVELOPMENTAL DISABILITIES AND THEIR EXTENDED FAMILIES. THE LIFE CHOICES STAFF ALSO ADVOCATE ON BEHALF OF INDIVIDUALS, SECURE RESOURCES, AND PROVIDE INTERMITTENT LIFELONG SUPPORT SERVICES SO INDIVIDUALS MAY LIVE AS INDEPENDENTLY AS POSSIBLE.

    Expenses $4,649,554 · Revenue $3,524,017

  • NSO PROVIDES SUPPORTIVE SERVICES TO FORMERLY HOMELESS ADULTS AND CRISIS SERVICES FOR PEOPLE IN NEED. SPECIFICALLY, THE DETROIT HEALTHY HOUSING CENTER AND ONE OF THE HOMELESS RECOVERY SERVICES LOCATIONS PROVIDE MENTAL HEALTH SERVICE EDUCATION, CRISIS INTERVENTION, AND REFERRAL SERVICES FOR INDIVDUALS WHO ARE HOMELESS OR DISENFRANCHISED.

    Expenses $5,600,668 · Revenue $4,244,892

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Hakim W Berry

    CHAIR

    Total calculated
    $0
    Hours/week
    0.5 + 0.5 related

  • Caress Dean

    SECOND VICE-CHAIR

    Total calculated
    $0
    Hours/week
    0.5

  • Siva Kumar

    TREASURER

    Total calculated
    $0
    Hours/week
    0.5

  • Diane Slon

    SECRETARY

    Total calculated
    $0
    Hours/week
    0.5

  • Robert Ballinger

    PREVIOUS CHAIR

    Total calculated
    $0
    Hours/week
    0.5

  • Eric W Ayers

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Tyra Evans

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Bridgett Feagin

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Adams S Forman

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Barbara Jean Johnson

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Robert P Jones

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Mildred C Matlock

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Hubert Massey Murals

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Reginald Pelzer

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5 + 0.5 related

  • Terrance D Reed

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Pastor Lorenzo Sewell

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Dennis Shepherd

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Gregory Terrell

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5 + 0.5 related

  • Allah Young

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • Linda Little

    PRESIDENT AND C.E.O.

    Total calculated
    $353,221
    From this org
    $353,221
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5 + 0.5 related

    Schedule J breakdown matched by us

    Base
    $341,450
    Bonus
    $11,771
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $0
    Filer's total
    $353,221

  • Paris White

    VICE-PRES., STRATEGIC INITIATIVES

    Total calculated
    $193,978
    From this org
    $193,978
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5 + 0.5 related

    Schedule J breakdown matched by us

    Base
    $178,978
    Bonus
    $15,000
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $0
    Filer's total
    $193,978

  • Kelly Thomas

    CHIEF HUMAN RESOURCES OPER. OFF.

    Total calculated
    $168,073
    From this org
    $168,073
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5 + 0.5 related

    Schedule J breakdown matched by us

    Base
    $153,073
    Bonus
    $15,000
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $0
    Filer's total
    $168,073

  • Katrina McCree

    CHIEF COMMUNITY OFFICER

    Total calculated
    $164,321
    From this org
    $164,321
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5 + 0.5 related

    Schedule J breakdown matched by us

    Base
    $149,321
    Bonus
    $15,000
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $0
    Filer's total
    $164,321

  • Brad O Bishop

    CHIEF INFORMATION OFFICER

    Total calculated
    $146,496
    From this org
    $146,496
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5 + 0.5 related

  • Tonya Thompson

    ASSISTANT SECRETARY

    Total calculated
    $105,219
    From this org
    $105,219
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5 + 0.5 related

  • Frances Turner

    SR. DIRECTOR, CLINICAL INNOVATION

    Total calculated
    $148,152
    From this org
    $148,152
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5 + 0.5 related

  • Carlton Keith McAfee

    CONTROLLER

    Total calculated
    $139,346
    From this org
    $139,346
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5 + 0.5 related

  • Jessica Goergen

    SR. DIRECTOR, ORG. EFFECTIVENESS

    Total calculated
    $115,991
    From this org
    $115,991
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5 + 0.5 related

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 1a · Health or social club dues or initiation fees
  • 1b · Written policy on the line-1a expenses
  • 2 · Substantiation required before reimbursing expenses
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

PART I, LINE 1A
THE PRESIDENT AND CHIEF EXECUTIVE OFFICER IS ENTITLED TO RECEIVE, AT NSO'S EXPENSE, THE OPPORTUNITY TO JOIN A PRIVATE CLUB FOR THE PURPOSES OF CARRYING OUT DUTIES TO ENTERTAIN AS PRESIDENT AND CHIEF EXECUTIVE OFFICER. NSO PAYS FOR THE CLUB MEMBERSHIP (INITIATION FEE AND REGULAR DUES). THIS MEMBERSHIP MAY BE TREATED AS INCOME TO THE PRESIDENT AND CHIEF EXECUTIVE OFFICER.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

  • NSO PROPERTIES

    501(C)(2) · HOLD TITLE TO FIXED ASSETS · MI

    Directly controlled by NEIGHBORHOOD SERVICE ORGANIZATION

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Disregarded entities

Part I: entities that legally are the filer and file no return of their own.

  • NSO BELL HOUSING MASTER TENANT LLC

    OPERATE A LOW-INCOME RESIDENTIAL HOUSING PROJECT · MI · income $1,887,806 · assets $2,122,577

    Directly controlled by NEIGHBORHOOD SERVICE ORGANIZATION

Related partnerships

Part III: related organizations taxable as a partnership, with the filer's share.

  • NSO BELL HOUSING LIMITED DIVIDEND HOUSING ASSOCIATION LIMITED PARTNERSHIP

    RELATED · OWNERSHIP OF LOW-INCOME HOUSING COMPLEX · MI · 29.49% owned · share of income $162,000 · share of assets $20,771,407

    Directly controlled by NSO BELL HOUSING INC

  • THE SANCTUARY LIMITED DIVIDEND HOUSING ASSOCIATION LLC

    RELATED · OWNERSHIP OF SANCTUARY BUILDING · MI · 0.01% owned · share of income $539,326 · share of assets $10,224,505

    Directly controlled by SANCTUARY NSO GP LLC

Related corporations and trusts

Part IV: related organizations taxable as a corporation or trust.

  • NSO BELL HOUSING INC

    C · PURCHASE AND RENOVATION OF LOW-INCOME HOUSING COMPLEX · MI · 100% owned · share of income $30,367 · share of assets $3,666,317 · controlled entity

    Directly controlled by NEIGHBORHOOD SERVICE ORGANIZATION

  • SANCTUARY NSO GP LLC

    C · OPERATION AND LEASING OF THE SANCTUARY BUILDING · MI · 100% owned · share of assets $75,122 · controlled entity

    Directly controlled by NEIGHBORHOOD SERVICE ORGANIZATION

Provenance

Return type
form_990
Tax year
2024
Filed
17 August 2026
IRS schema version
2024v5.5
Source object
202622299349300022

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