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Nonprofiteer
← CREDIT UNION OF AMERICA

Form 990 for tax year 2022

Filed by CREDIT UNION OF AMERICA.

Totals

Total revenue
$79,212,400
Total expenses
$58,892,751
Contributions and grants received
$10,000
Grants paid
$67,240
Program service revenue
$71,812,888
Investment income
$5,682,354
Other revenue
$1,707,158
Total assets, end of year
$1,405,805,782
Total liabilities, end of year
$1,229,425,765
Net assets or fund balances, end of year
$176,380,017
Program services expenses (Part IX)
not reported
Management and general expenses
not reported
Fundraising expenses
not reported
Program service expenses (Part III)
not reported

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1f · All other contributions, gifts and grants

    $10,000

  • 2a · Program service revenue: INTEREST ON LOANS

    total $50,345,815 · related or exempt $50,345,815

  • 2b · Program service revenue: VISA INTERCHANGE

    total $9,802,442 · related or exempt $9,802,442

  • 2c · Program service revenue: FEES & OTHER CHARGES

    total $7,587,159 · related or exempt $7,587,159

  • 2d · Program service revenue: INSURANCE SALES

    total $2,793,566 · related or exempt $2,708,551 · unrelated business $85,015

  • 2e · Program service revenue: RE ORIGINATION

    total $686,601 · related or exempt $686,601

  • 2f · All other program service revenue

    total $597,305 · related or exempt $485,912 · unrelated business $111,393

  • 3 · Investment income

    total $5,495,892 · related or exempt $5,495,892

  • 5 · Royalties

    total $113,430 · related or exempt $113,430

  • 7a · Gross sales of assets other than inventory

    other assets $2,461,400

  • 7b · Less cost or other basis and sales expenses

    other assets $2,274,938

  • 7c · Gain or loss

    other assets $186,462

  • 7d · Net gain or loss

    total $186,462 · related or exempt $186,462

  • 11a · Other revenue: OTHER NON-OP INC (VISA CLASS B SH

    total $1,216,684 · related or exempt $1,216,684

  • 11b · Other revenue: OTHER NON-OP INC (CAPITAL REPAYME

    total $377,044 · related or exempt $377,044

  • 11e · Other revenue, total

    $1,593,728

Functional expenses

Part IX, the statement of functional expenses.

  • 2 · Grants to domestic individuals

    total $67,240

  • 5 · Compensation of officers, directors and key employees

    total $2,634,382

  • 7 · Other salaries and wages

    total $15,373,417

  • 8 · Pension plan contributions

    total $896,727

  • 9 · Other employee benefits

    total $2,182,790

  • 10 · Payroll taxes

    total $1,116,080

  • 11b · Fees: legal

    total $23,950

  • 11c · Fees: accounting

    total $1,400,797

  • 11g · Fees: other

    total $370,635

  • 12 · Advertising and promotion

    total $2,333,200

  • 13 · Office expenses

    total $2,706,843

  • 14 · Information technology

    total $5,872,085

  • 16 · Occupancy

    total $1,904,585

  • 17 · Travel

    total $117,065

  • 19 · Conferences, conventions and meetings

    total $557,535

  • 20 · Interest

    total $1,422,142

  • 22 · Depreciation, depletion and amortization

    total $3,577,789

  • 23 · Insurance

    total $353,782

  • 24a · Other expenses: DIVIDENDS

    total $8,049,014

  • 24b · Other expenses: LOAN SERVICING

    total $4,616,923

  • 24c · Other expenses: PROVISION FOR LOAN LOSS

    total $1,610,964

  • 24d · Other expenses: DEFERRED COMPENSATION

    total $980,311

  • 24e · All other expenses

    total $724,495

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $15,516,877 · end of year $18,042,252

  • 2 · Savings and temporary cash investments

    beginning of year $57,048,412 · end of year $58,477,318

  • 4 · Accounts receivable

    beginning of year $1,580,888 · end of year $1,520,254

  • 7 · Other notes and loans receivable

    beginning of year $1,047,913,192 · end of year $1,176,883,625

  • 9 · Prepaid expenses and deferred charges

    beginning of year $5,719,612 · end of year $6,164,301

  • 10a · Land, buildings and equipment: cost or other basis

    $55,922,362

  • 10b · Land, buildings and equipment: accumulated depreciation

    $24,732,094

  • 10c · Land, buildings and equipment, net

    beginning of year $32,826,884 · end of year $31,190,268

  • 11 · Investments: publicly traded securities

    beginning of year $62,946,660 · end of year $47,310,747

  • 12 · Investments: other securities

    beginning of year $18,463,996 · end of year $26,740,767

  • 15 · Other assets

    beginning of year $42,645,054 · end of year $39,476,250

  • 17 · Accounts payable and accrued expenses

    beginning of year $14,583,929 · end of year $21,040,813

  • 19 · Deferred revenue

    beginning of year $765,437 · end of year $665,910

  • 23 · Secured mortgages and notes payable

    beginning of year $41,136,443 · end of year $81,950,000

  • 25 · Other liabilities

    beginning of year $1,067,637,527 · end of year $1,125,769,042

  • 29 · Capital stock, trust principal or current funds

    beginning of year $0 · end of year $0

  • 30 · Paid-in or capital surplus, or land, building or equipment fund

    beginning of year $0 · end of year $0

  • 31 · Retained earnings, endowment or other funds

    beginning of year $160,538,239 · end of year $176,380,017

Mission and programs · 2022

Mission

PROVIDE LENDING, SAVINGS, AND FINANCIAL SERVICES FOR MUTUAL PURPOSE, INCLUDING CONSUMER LOANS, REAL ESTATE LOANS, CREDIT CARDS, SAVINGS AND CERTIFICATE ACCOUNTS, INVESTMENT OPTIONS, AND MULTIPLE METHODS FOR MEMBER ACCESS TO THEIR FINANCIAL SERVICES AND RESOURCES.

  • PROVIDES FINANCIAL AND FINANCIALLY RELATED SERVICES TO 91,208 MEMBERS.

  • PROVIDES A SOURCE OF CREDIT TO MEMBERS AT A FAIR AND REASONABLE RATE OF INTEREST. AS OF DECEMBER 31, 2022, MEMBER LOANS OUTSTANDING TOTALED $1,182,883,601.

  • PAID DIVIDENDS ON MEMBER DEPOSITS TOTALING $8,049,014 FOR THE YEAR.

As filed on the 2022 return.

Listed in Part VII

  • Richard Gilstrap

    CHAIRMAN

    Total calculated
    $0
    Hours/week
    3.75
  • Dean Lang

    SECRETARY

    Total calculated
    $0
    Hours/week
    2
  • Stanley Longhofer

    TREASURER

    Total calculated
    $0
    Hours/week
    3
  • Mary Kay Glasner

    DIRECTOR

    Total calculated
    $0
    Hours/week
    3
  • Kevin Kienzie

    DIRECTOR

    Total calculated
    $0
    Hours/week
    3
  • Mary Singleton

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1.25
  • Warren Briggeman

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Brian McGuire

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1.5
  • Clinton Koker

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Frank Shoffner

    CEO

    Total calculated
    $1,034,250
    From this org
    $887,214
    From related orgs
    $0
    Other
    $147,036
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $462,368
    Bonus
    $421,838
    Other
    $3,008
    Deferred
    $142,944
    Nontaxable benefits
    $4,092
    Filer's total
    $1,034,250
  • Paul Meissner

    CFO (RETIRED)

    Total calculated
    $331,142
    From this org
    $308,089
    From related orgs
    $0
    Other
    $23,053
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $240,595
    Bonus
    $64,930
    Other
    $2,564
    Deferred
    $20,501
    Nontaxable benefits
    $2,552
    Filer's total
    $331,142
  • Eileen Phelps

    COO

    Total calculated
    $368,394
    From this org
    $283,671
    From related orgs
    $0
    Other
    $84,723
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $228,336
    Bonus
    $52,327
    Other
    $3,008
    Deferred
    $83,294
    Nontaxable benefits
    $1,429
    Filer's total
    $368,394
  • Lee Ann Gabbert

    CAO

    Total calculated
    $333,293
    From this org
    $262,261
    From related orgs
    $0
    Other
    $71,032
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $212,605
    Bonus
    $48,973
    Other
    $683
    Deferred
    $67,005
    Nontaxable benefits
    $4,027
    Filer's total
    $333,293
  • David Germann

    CLO

    Total calculated
    $336,166
    From this org
    $264,219
    From related orgs
    $0
    Other
    $71,947
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $215,223
    Bonus
    $45,988
    Other
    $3,008
    Deferred
    $68,623
    Nontaxable benefits
    $3,324
    Filer's total
    $336,166
  • Gopi Menon

    CIO (TERMINATED)

    Total calculated
    $319,611
    From this org
    $244,695
    From related orgs
    $0
    Other
    $74,916
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $222,927
    Bonus
    $18,760
    Other
    $3,008
    Deferred
    $72,130
    Nontaxable benefits
    $2,786
    Filer's total
    $319,611
  • Sam Grove

    CFO

    Total calculated
    $205,980
    From this org
    $193,055
    From related orgs
    $0
    Other
    $12,925
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $163,321
    Bonus
    $29,289
    Other
    $445
    Deferred
    $10,563
    Nontaxable benefits
    $2,362
    Filer's total
    $205,980
  • Glenda Burkett

    CORP GIVING/COMMUNICATIONS/MARKETING DIRECTOR

    Total calculated
    $336,642
    From this org
    $311,278
    From related orgs
    $0
    Other
    $25,364
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $75,800
    Bonus
    $234,140
    Other
    $1,338
    Deferred
    $23,793
    Nontaxable benefits
    $1,571
    Filer's total
    $336,642
  • Pam Hildebrand

    RE LOAN OFFICER

    Total calculated
    $230,139
    From this org
    $207,597
    From related orgs
    $0
    Other
    $22,542
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $204,491
    Bonus
    $2,800
    Other
    $306
    Deferred
    $16,559
    Nontaxable benefits
    $5,983
    Filer's total
    $230,139
  • Heather Baker

    RE LOAN OFFICER

    Total calculated
    $185,483
    From this org
    $169,329
    From related orgs
    $0
    Other
    $16,154
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $165,830
    Bonus
    $3,450
    Other
    $49
    Deferred
    $12,054
    Nontaxable benefits
    $4,100
    Filer's total
    $185,483
  • Jim Jacobs

    SVP RISK, ACCOUNTING & FINANCE

    Total calculated
    $174,700
    From this org
    $162,770
    From related orgs
    $0
    Other
    $11,930
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $137,029
    Bonus
    $24,010
    Other
    $1,731
    Deferred
    $10,980
    Nontaxable benefits
    $950
    Filer's total
    $174,700
  • Ernest Warren

    VP REAL ESTATE LENDING

    Total calculated
    $172,862
    From this org
    $157,305
    From related orgs
    $0
    Other
    $15,557
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $116,986
    Bonus
    $40,319
    Other
    $0
    Deferred
    $9,495
    Nontaxable benefits
    $6,062
    Filer's total
    $172,862

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Independent compensation consultant
  • 3 · Written employment contract
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee
  • 4b · Supplemental nonqualified retirement plan

Answered no

  • 4a · Severance or change-of-control payment
  • 4c · Equity-based compensation arrangement

The filer's explanations (Part III)

PART I, LINE 3
THE BOARD OF DIRECTORS ENGAGES AN INDEPENDENT COMPENSATION CONSULTANT TO PERFORM AN ANNUAL COMPENSATION SURVEY. THE EXECUTIVE COMMITTEE OF THE BOARD APPROVES CEO COMPENSATION ANNUALLY BASED ON THE COMPENSATION SURVEY BY THE CONSULTANT, WITHIN THE TERMS OF A WRITTEN CONTRACT AND BASED ON PRE-ESTABLISHED PERFORMANCE TARGETS.
PART I, LINE 4B
THE FOLLOWING OFFICERS PARTICIPATED IN A LONG-TERM INCENTIVE PLAN: FRANK SHOFFNER - $118,919 ACCRUAL; $294,454 PAYOUT. EILEEN PHELPS - $64,579 ACCRUAL; $0 PAYOUT. LEA ANN GABBERT - $59,667 ACCRUAL; $0 PAYOUT. DAVID GERMANN - $51,152 ACCRUAL; $0 PAYOUT. GOPI MENON - $59,063 ACCRUAL; $0 PAYOUT. IN ADDITION, GLENDA BURKETT RECEIVED A $225,000 PAYOUT FROM HER 457(F) DEFERRED COMPENSATION PLAN. WHEN THEY OCCUR, THE AMOUNTS OF LONG-TERM INCENTIVE PLAN AND DEFERRED COMPENSATION PAYOUTS FOR PARTICIPANTS ARE REPORTED AS TAXABLE INCOME ON THE EXECUTIVE'S FORM W-2.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type
form_990
Tax year
2022
Filed
9 November 2023
IRS schema version
2022v5.0
Source object
202303139349305450

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