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Nonprofiteer
← VOLUNTEERNOW

Form 990 for tax year 2024

Filed by VOLUNTEERNOW.

Totals

Total revenue
$3,825,655
Total expenses
$3,842,934
Contributions and grants received
$602,177
Grants paid
$0
Program service revenue
$849,105
Investment income
$26,455
Other revenue
$2,347,918
Total assets, end of year
$4,045,359
Total liabilities, end of year
$630,372
Net assets or fund balances, end of year
$3,414,987
Program services expenses (Part IX)
$2,678,009
Management and general expenses
$917,188
Fundraising expenses
$247,737
Program service expenses (Part III)
$2,678,009

Program services were 69.7% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1f · All other contributions, gifts and grants

    $602,177

  • 1g · Noncash contributions included above

    $124,178

  • 2a · Program service revenue: Membership Dues

    total $392,641 · related or exempt $392,641

  • 2b · Program service revenue: VeriFYI

    total $299,684 · related or exempt $299,684

  • 2c · Program service revenue: Community Service Restitution

    total $155,974 · related or exempt $155,974

  • 2d · Program service revenue: Training

    total $806 · related or exempt $806

  • 3 · Investment income

    total $26,455 · related or exempt $26,455

  • 8a · Fundraising events: gross income

    $294,159

  • 8b · Fundraising events: direct expenses

    $119,839

  • 8c · Net income from fundraising events

    total $174,320 · excluded $174,320

  • 10a · Gross sales of inventory

    $1,827,921

  • 10b · Cost of goods sold

    $0

  • 10c · Net income from sales of inventory

    total $1,827,921 · related or exempt $1,827,921

  • 11a · Other revenue: Rental Income

    total $227,459 · related or exempt $227,459

  • 11b · Other revenue: Other Income

    total $117,543 · related or exempt $117,543

  • 11c · Other revenue: Corporate Giving Campaign

    total $675 · related or exempt $675

  • 11e · Other revenue, total

    $345,677

Functional expenses

Part IX, the statement of functional expenses.

  • 7 · Other salaries and wages

    total $1,540,522 · program services $1,362,971 · management and general $143,640 · fundraising $33,911

  • 9 · Other employee benefits

    total $170,207 · program services $140,441 · management and general $15,830 · fundraising $13,936

  • 10 · Payroll taxes

    total $168,661 · program services $123,378 · management and general $34,312 · fundraising $10,971

  • 11c · Fees: accounting

    total $212,301 · program services $34,422 · management and general $105,447 · fundraising $72,432

  • 11g · Fees: other

    total $355,531 · program services $204,972 · management and general $149,678 · fundraising $881

  • 12 · Advertising and promotion

    total $2,660 · program services $706 · management and general $925 · fundraising $1,029

  • 13 · Office expenses

    total $59,444 · program services $6,122 · management and general $51,985 · fundraising $1,337

  • 16 · Occupancy

    total $42,885 · program services $2,885 · management and general $40,000

  • 17 · Travel

    total $11,864 · program services $8,558 · management and general $2,498 · fundraising $808

  • 20 · Interest

    total $19,950 · program services $2,674 · management and general $17,276

  • 22 · Depreciation, depletion and amortization

    total $321,216 · program services $162,834 · management and general $139,972 · fundraising $18,410

  • 23 · Insurance

    total $147,910 · program services $86,602 · management and general $52,876 · fundraising $8,432

  • 24a · Other expenses: Repairs, Maintenance, a

    total $214,517 · program services $110,465 · management and general $100,039 · fundraising $4,013

  • 24b · Other expenses: VeriFy

    total $182,669 · program services $182,669

  • 24c · Other expenses: Other Direct Expenses

    total $149,585 · program services $112,168 · management and general $20,917 · fundraising $16,500

  • 24d · Other expenses: Utilities & Telephone

    total $127,806 · program services $84,421 · management and general $37,048 · fundraising $6,337

  • 24e · All other expenses

    total $115,206 · program services $51,721 · management and general $4,745 · fundraising $58,740

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $1,024,809 · end of year $1,332,998

  • 2 · Savings and temporary cash investments

    beginning of year $1,365 · end of year $18,427

  • 3 · Pledges and grants receivable

    beginning of year $255,233 · end of year $222,241

  • 4 · Accounts receivable

    beginning of year $84,867 · end of year $49,567

  • 9 · Prepaid expenses and deferred charges

    beginning of year $28,221 · end of year $14,073

  • 10a · Land, buildings and equipment: cost or other basis

    $9,382,340

  • 10b · Land, buildings and equipment: accumulated depreciation

    $7,305,140

  • 10c · Land, buildings and equipment, net

    beginning of year $2,272,727 · end of year $2,077,200

  • 11 · Investments: publicly traded securities

    beginning of year $20,286 · end of year $21,354

  • 14 · Intangible assets

    beginning of year $412,558 · end of year $309,815

  • 15 · Other assets

    beginning of year $184 · end of year -$316

  • 17 · Accounts payable and accrued expenses

    beginning of year $98,021 · end of year $180,089

  • 19 · Deferred revenue

    end of year $10,604

  • 25 · Other liabilities

    beginning of year $569,963 · end of year $439,679

  • 27 · Net assets without donor restrictions

    beginning of year $3,177,033 · end of year $2,767,746

  • 28 · Net assets with donor restrictions

    beginning of year $255,233 · end of year $647,241

Mission and programs · 2024

Mission

VolunteerNow transforms lives through volunteers. As the hub of volunteerism in North Texas, and a national thought leader, VolunteerNow provides a wide range of programs and services to build capacity for nonprofit and community organizations.

Activities or mission (Part I)

VolunteerNow unites people with heart and empowers them with community, ideas, and goods so that together we will create the change we want to see in the world. As a hub for volunteerism in North Texas and a national thought leader in volunteerism and goods recovery, VolunteerNow provides a wide range of programs and services to build capacity for nonprofits and low moderate-income communities. VolunteerNow's mission is to unite people with heart and empower them with community, ideas, and goods so that together we will create the change we want to see in the world.

  • Donated Goods - VolunteerNow's Donated Goods program directly impacts 250,000 individuals annually, processes 500,000 donated goods and diverts 750 tons of usable goods from landfills each year. The Donated Goods program takes new and needed goods and redistributes them to Low Moderate Income (LMI) communities and nonprofits serving that sector. Donated Goods provides three essential services. 1- Discount Depot. Launched in 1989, the Donated Goods storefront, Discount Depot, receives new goods from corporate partners like JCPenney, Target, CVS, Walgreens, Lowes and others. For a minimal fee, nonprofit partners and other community members can shop for essential goods for programs and personal use at 50-90 percent off retail prices. Annually, the two stores redistribute over 750 tons of new goods. In Fall 2023, Discount Depot was selected by SMU's Master of Arts in Design and Innovation as the Studio Social Impact Client, joining a roster of clients like the Water Cooler at Pegasus Park, the Dallas Mavericks, and DFW Airport. 2 & 3 - Goods Giveaways and Goods Grants. As a trusted organization in the donated goods space, VolunteerNow often receives large scale donations from corporate partners. The volume of these donations requires wider and more intentional distribution than can be managed through the Discount Depot storefronts. When these opportunities arise, VolunteerNow communicates with partner agencies and provides a first-come, first-served chance to receive the donated goods at no expense. Since the inception of these services in March 2023, VolunteerNow has provided over $1.5 million in goods to 189 nonprofit and educational partners, including grants valued at $250,000 to reduce the operational expense burden of purchasing needed goods. Providing these goods to nonprofits means that their budgets are reserved for their core programming.

    Expenses $2,678,009

  • Volunteer Services - VolunteerNow's Volunteer Services Program provides five services: 1 - Volunteer Matching: VolunteerNow's proprietary software, VOLY, matches volunteers with volunteer opportunities across North Texas. In 2024, partner agencies posted 3,090 volunteer opportunities on VOLY, resulting in 220,993 volunteer hours logged.2 - Community Service Restitution (CSR): In 2024, VolunteerNow supported CSR volunteers in 101,155 hours of service. 3 - Volunteer Background Checks: VolunteerNow's background checking service ensures nonprofits across the country have well-vetted volunteers and safe environments for those they serve. In 2024, this service provided background checks for 27,236 volunteers. 4 - Volunteer and Volunteer Manager Training: Volunteer managers at nonprofits and school districts have a high degree of turnover. VolunteerNow provides consistent education and support on VOLY software and volunteer management best practices. In 2024, VolunteerNow provided 74 trainings to more than 733 VOLY users and volunteer managers. 5 - Corporate Volunteer Support: With thousands of nonprofit partners across North Texas and a network of 1,000 schools, VolunteerNow is uniquely positioned to be a bridge between corporations and nonprofits. In 20234, VolunteerNow activated over 2,000 corporate volunteers.

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Tracy Steiner

    Chair

    Total calculated
    $0
    Hours/week
    1
  • Charles Knight

    Vice Chair

    Total calculated
    $0
    Hours/week
    1
  • Kristi Estes

    Secretary

    Total calculated
    $0
    Hours/week
    1
  • Chitra Raman

    Treasurer

    Total calculated
    $0
    Hours/week
    1
  • William Braxton

    Director

    Total calculated
    $0
    Hours/week
    1
  • Cheryl Alston

    Director

    Total calculated
    $0
    Hours/week
    1
  • LaRhonda Brown-Barrett

    Director

    Total calculated
    $0
    Hours/week
    1
  • Sook Chua

    Director

    Total calculated
    $0
    Hours/week
    1
  • Peter Jacobson

    Director

    Total calculated
    $0
    Hours/week
    1
  • Brandi Parker

    Director

    Total calculated
    $0
    Hours/week
    1
  • Sonoma Taylor

    Director

    Total calculated
    $0
    Hours/week
    1
  • Joe Ben Hassel Jr

    Director

    Total calculated
    $0
    Hours/week
    1
  • R Mateo Magdaleno

    Director

    Total calculated
    $0
    Hours/week
    1
  • Mike Meyers

    Director

    Total calculated
    $0
    Hours/week
    1
  • Olympia Newman

    Director

    Total calculated
    $0
    Hours/week
    1
  • Rachel Currie-Triska

    CEO

    Total calculated
    $212,460
    From this org
    $212,460
    From related orgs
    $0
    Other
    $0
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $212,460
    Bonus
    $0
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $0
    Filer's total
    $212,460

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee
  • 5a · Pay contingent on this organization's revenues

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

Part I, Line 5
Bonus was paid to Tamela Richards (CEO) based on overall performance versus financial goals program performance objectives of VolunteerNow.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type
form_990
Tax year
2024
Filed
11 November 2025
IRS schema version
2024v5.2
Source object
202523159349304377

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