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Nonprofiteer
← H E L P USA INC

Form 990 for tax year 2023

Filed by H E L P USA INC.

Totals

Total revenue
$127,911,978
Total expenses
$130,505,517
Contributions and grants received
$12,346,373
Grants paid
$49,925
Program service revenue
$113,818,107
Investment income
$499,276
Other revenue
$1,248,222
Total assets, end of year
$249,535,602
Total liabilities, end of year
$219,146,089
Net assets or fund balances, end of year
$30,389,513
Program services expenses (Part IX)
$116,670,367
Management and general expenses
$13,835,150
Fundraising expenses
$0
Program service expenses (Part III)
$116,670,367

Program services were 89.4% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1d · Related organizations

    $237,081

  • 1e · Government grants (contributions)

    $11,607,567

  • 1f · All other contributions, gifts and grants

    $501,725

  • 1g · Noncash contributions included above

    $499,632

  • 2a · Program service revenue: HOMELESS SERVICES

    total $93,427,369 · related or exempt $93,427,369

  • 2b · Program service revenue: HOMELESS PREVENTION

    total $10,992,736 · related or exempt $10,992,736

  • 2c · Program service revenue: PROGRAM RENTAL REVENUE

    total $4,490,871 · related or exempt $4,490,871

  • 2d · Program service revenue: VICTIMS OF DOMESTIC VIOLENCE

    total $3,167,336 · related or exempt $3,167,336

  • 2e · Program service revenue: CHILD DAYCARE SERVICES

    total $1,593,618 · related or exempt $1,593,618

  • 2f · All other program service revenue

    total $146,177 · related or exempt $146,177

  • 3 · Investment income

    total $499,276 · excluded $499,276

  • 11a · Other revenue: REFUNDS & ADJUSTMENTS

    total $1,183,605 · excluded $1,183,605

  • 11b · Other revenue: VENDING MACHINE COMMISSIONS

    total $36,099 · excluded $36,099

  • 11c · Other revenue: LAUNDRY SERVICE COMMISSIONS

    total $22,488 · excluded $22,488

  • 11d · All other revenue

    total $6,030 · excluded $6,030

  • 11e · Other revenue, total

    $1,248,222

Functional expenses

Part IX, the statement of functional expenses.

  • 1 · Grants to domestic organizations and governments

    total $49,925 · program services $49,925

  • 5 · Compensation of officers, directors and key employees

    total $2,726,942 · management and general $2,726,942

  • 7 · Other salaries and wages

    total $56,062,822 · program services $51,118,611 · management and general $4,944,211

  • 8 · Pension plan contributions

    total $4,876,756 · program services $4,514,429 · management and general $362,327

  • 9 · Other employee benefits

    total $10,090,064 · program services $9,247,694 · management and general $842,370

  • 10 · Payroll taxes

    total $2,413,134 · program services $2,082,388 · management and general $330,746

  • 11a · Fees: management

    total $1,286,222 · program services $1,018,503 · management and general $267,719

  • 11b · Fees: legal

    total $259,145 · program services $52,076 · management and general $207,069

  • 11c · Fees: accounting

    total $872,788 · program services $103,411 · management and general $769,377

  • 11g · Fees: other

    total $751,455 · program services $751,455

  • 13 · Office expenses

    total $3,152,437 · program services $2,206,602 · management and general $945,835

  • 14 · Information technology

    total $1,773,510 · program services $1,432,755 · management and general $340,755

  • 16 · Occupancy

    total $28,620,007 · program services $27,651,933 · management and general $968,074

  • 17 · Travel

    total $1,036,943 · program services $753,030 · management and general $283,913

  • 19 · Conferences, conventions and meetings

    total $3,789 · program services $1,760 · management and general $2,029

  • 20 · Interest

    total $633,806 · management and general $633,806

  • 22 · Depreciation, depletion and amortization

    total $429,748 · program services $322,257 · management and general $107,491

  • 23 · Insurance

    total $4,522,447 · program services $4,458,999 · management and general $63,448

  • 24a · Other expenses: CLIENT SERVICE EXP

    total $10,492,955 · program services $10,454,162 · management and general $38,793

  • 24b · Other expenses: BAD DEBT EXPENSE

    total $407,946 · program services $407,946

  • 24c · Other expenses: MISCELLANEOUS EXPENSE

    total $42,676 · program services $42,431 · management and general $245

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $33,225 · end of year $33,035

  • 2 · Savings and temporary cash investments

    beginning of year $12,752,105 · end of year $10,276,170

  • 3 · Pledges and grants receivable

    beginning of year $16,193,627 · end of year $17,551,910

  • 4 · Accounts receivable

    beginning of year $6,388,733 · end of year $7,356,642

  • 7 · Other notes and loans receivable

    beginning of year $7,176,351 · end of year $7,201,351

  • 9 · Prepaid expenses and deferred charges

    beginning of year $5,309,784 · end of year $1,490,134

  • 10a · Land, buildings and equipment: cost or other basis

    $73,342,072

  • 10b · Land, buildings and equipment: accumulated depreciation

    $29,865,038

  • 10c · Land, buildings and equipment, net

    beginning of year $32,093,137 · end of year $43,477,034

  • 11 · Investments: publicly traded securities

    beginning of year $20,395,043 · end of year $20,395,043

  • 14 · Intangible assets

    end of year $11,937,398

  • 15 · Other assets

    beginning of year $123,785,099 · end of year $129,816,885

  • 17 · Accounts payable and accrued expenses

    beginning of year $33,341,876 · end of year $32,507,483

  • 18 · Grants payable

    beginning of year $13,898,280 · end of year $14,778,228

  • 19 · Deferred revenue

    beginning of year $15,661,657 · end of year $14,923,323

  • 23 · Secured mortgages and notes payable

    beginning of year $22,077,119 · end of year $44,336,975

  • 25 · Other liabilities

    beginning of year $106,165,120 · end of year $112,600,080

  • 27 · Net assets without donor restrictions

    beginning of year $32,983,052 · end of year $30,389,513

Mission and programs · 2023

Mission

SEE SCHEDULE O

Activities or mission (Part I)

ASSISTING THE HOMELESS AND LOW-INCOME TRANSITION TO SELF-RELIANCE.

  • IN 2024, HELP USA OPERATED 2,667 UNITS OF TRANSITIONAL HOUSING AND SERVED APPROXIMATELY 6,000 HOMELESS PEOPLE IN FAMILY AND INDIVIDUAL TRANSITIONAL HOUSING PROGRAMS. THESE PROGRAMS OFFERED SAFE, SERVICE-RICH RESIDENTIAL ENVIRONMENTS AND WORKED WITH THE RESIDENTS TO ACHIEVE EMPLOYMENT AND PERMANENT HOUSING.DURING 2024, HELP DEVELOPMENT CORP. OPERATED 1,712 UNITS OF PERMANENT AFFORDABLE HOUSING AT 25 RESIDENCES ACROSS THE UNITED STATES. IN ADDITION, IT HAS 4 PROJECTS WITH AN ADDITIONAL 456 UNITS UNDER DEVELOPMENT. IN THESE PROGRAMS, HELP USA HOUSED FAMILIES AND INDIVIDUALS WHO WERE FORMERLY HOMELESS, AT RISK OF HOMELESSNESS, AND LIVING WITH DISABILITIES SUCH AS SERIOUS MENTAL ILLNESS. SEE SCHEDULE OTHEY PROVIDE ROBUST CLINICAL AND RECREATIONAL SERVICES FOR TENANTS. IN 2024, HELP USA PROVIDED NON-RESIDENTIAL SOCIAL AND SUPPORTIVE SERVICES TO OVER 18,000 INDIVIDUALS AND MEMBERS OF FAMILIES WHO WERE HOMELESS, AT RISK OF HOMELESSNESS, OR LOW INCOME. THESE SERVICES INCLUDED HOMELESSNESS PREVENTION, RAPID RE-HOUSING, CASE MANAGEMENT SERVICES, AND EMPLOYMENT SERVICES. HELP ALSO PROVIDES DOMESTIC VIOLENCE SERVICES TO HUNDREDS OF FAMILIES AT RISK OF, OR EXPERIENCING, DOMESTIC VIOLENCE.

    Expenses $116,670,367 · Grants $49,925 · Revenue $113,818,107

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • THOMAS HAMELINE

    PRESIDENT/CEO (UNTIL 01/24)

    Total calculated
    $450,451
    From this org
    $397,967
    From related orgs
    $0
    Other
    $52,484
    Hours/week
    36 + 4 related

    Schedule J breakdown matched by us

    Base
    $345,465
    Bonus
    $0
    Other
    $52,502
    Deferred
    $12,901
    Nontaxable benefits
    $39,583
    Filer's total
    $450,451

  • DANIEL LEHMAN

    PRESIDENT/CEO (AS OF 11/23)

    Total calculated
    $38,754
    From this org
    $36,758
    From related orgs
    $0
    Other
    $1,996
    Hours/week
    36 + 4 related

  • JOHN EMMERT

    VP & TREASURER/CFO (UNTIL 01/24)

    Total calculated
    $312,342
    From this org
    $268,532
    From related orgs
    $0
    Other
    $43,810
    Hours/week
    36 + 4 related

    Schedule J breakdown matched by us

    Base
    $261,332
    Bonus
    $0
    Other
    $7,200
    Deferred
    $11,312
    Nontaxable benefits
    $32,498
    Filer's total
    $312,342

  • RONNIE SILVERMAN

    SECRETARY

    Total calculated
    $303,069
    From this org
    $241,189
    From related orgs
    $0
    Other
    $61,880
    Hours/week
    36 + 4 related

    Schedule J breakdown matched by us

    Base
    $207,553
    Bonus
    $0
    Other
    $33,636
    Deferred
    $10,328
    Nontaxable benefits
    $51,552
    Filer's total
    $303,069

  • ANTHONY WILLIAMS

    CHAIRPERSON

    Total calculated
    $0
    Hours/week
    1

  • THOMAS RIDGES

    VICE CHAIR

    Total calculated
    $0
    Hours/week
    1

  • GAIL CANNOLD

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • PETER HOCHFELDER

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • ARTHUR MIRANTE

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • AVIS RICHARDS

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • JEFFREY SACHS

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • EDEN WILLIAMS

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • ATENEDORO GONZALEZ

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • NANCY SEAMAN

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • RICHARD SIROTA

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • RICHARD PARK

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • MARC ALTHEIM

    DIRECTOR (UNTIL 12/23)

    Total calculated
    $0
    Hours/week
    1

  • JEAN BROWNHILL

    DIRECTOR (UNTIL 05/24)

    Total calculated
    $0
    Hours/week
    1

  • LEONARD ACHAN

    DIRECTOR (UNTIL 11/23)

    Total calculated
    $0
    Hours/week
    1

  • JANETTE KNIGHT

    CHAIRPERSON-DAYCARE

    Total calculated
    $0
    Hours/week
    1

  • REGENA ANDERSON

    VICE CHAIR-DAYCARE

    Total calculated
    $0
    Hours/week
    1

  • MICHELLE CHIN QUEE

    DIRECTOR-DAYCARE

    Total calculated
    $0
    Hours/week
    1

  • DOLORES ESTELL

    DIRECTOR-DAYCARE

    Total calculated
    $0
    Hours/week
    1

  • VALERIE SALTERS

    DIRECTOR-DAYCARE

    Total calculated
    $0
    Hours/week
    1

  • TASHA JACKSON

    VP & TREASURER/CFO (AS OF 03/24)

    Total calculated
    $0
    Hours/week
    36 + 4 related

  • DANIEL FARRELL

    VP FOR PROGRAMS

    Total calculated
    $290,169
    From this org
    $236,302
    From related orgs
    $0
    Other
    $53,867
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $209,610
    Bonus
    $0
    Other
    $26,692
    Deferred
    $7,065
    Nontaxable benefits
    $46,802
    Filer's total
    $290,169

  • JODY M LIRETTE

    CHIEF HUMAN RESOURCES OFFICER

    Total calculated
    $281,633
    From this org
    $240,126
    From related orgs
    $0
    Other
    $41,507
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $184,324
    Bonus
    $8,121
    Other
    $47,681
    Deferred
    $6,130
    Nontaxable benefits
    $35,377
    Filer's total
    $281,633

  • MICHAEL GAGLIARDI

    VP FOR SAFETY AND SECURITY

    Total calculated
    $204,643
    From this org
    $182,818
    From related orgs
    $0
    Other
    $21,825
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $156,905
    Bonus
    $2,000
    Other
    $23,913
    Deferred
    $6,634
    Nontaxable benefits
    $15,191
    Filer's total
    $204,643

  • STEPHEN L MOTT

    CHIEF OF STAFF

    Total calculated
    $264,771
    From this org
    $201,620
    From related orgs
    $0
    Other
    $63,151
    Hours/week
    39 + 1 related

    Schedule J breakdown matched by us

    Base
    $180,997
    Bonus
    $0
    Other
    $20,623
    Deferred
    $8,936
    Nontaxable benefits
    $54,215
    Filer's total
    $264,771

  • ALEXANDER MANEVICH

    CONTROLLER TRANSITIONAL HOUSING

    Total calculated
    $192,092
    From this org
    $181,743
    From related orgs
    $0
    Other
    $10,349
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $150,712
    Bonus
    $10,121
    Other
    $20,910
    Deferred
    $6,550
    Nontaxable benefits
    $3,799
    Filer's total
    $192,092

  • LILY LIAO

    CONTROLLER PERMANENT HOUSING

    Total calculated
    $172,672
    From this org
    $164,362
    From related orgs
    $0
    Other
    $8,310
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $138,939
    Bonus
    $2,000
    Other
    $23,423
    Deferred
    $6,269
    Nontaxable benefits
    $2,041
    Filer's total
    $172,672

  • NICHOLE RICHARDS

    VP CLINCAL SERVICES

    Total calculated
    $222,988
    From this org
    $167,848
    From related orgs
    $0
    Other
    $55,140
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $132,815
    Bonus
    $2,000
    Other
    $33,033
    Deferred
    $6,588
    Nontaxable benefits
    $48,552
    Filer's total
    $222,988

  • JINA PARK

    SVP, FAMILY TRANS & EARLY CHILDHOOD

    Total calculated
    $224,262
    From this org
    $192,864
    From related orgs
    $0
    Other
    $31,398
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $165,195
    Bonus
    $2,000
    Other
    $25,669
    Deferred
    $6,302
    Nontaxable benefits
    $25,096
    Filer's total
    $224,262

  • TINA GOODRICH

    VP SUPPORTIVE SERVICES

    Total calculated
    $203,375
    From this org
    $149,219
    From related orgs
    $0
    Other
    $54,156
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $142,019
    Bonus
    $0
    Other
    $7,200
    Deferred
    $5,604
    Nontaxable benefits
    $48,552
    Filer's total
    $203,375

  • FREDERICK GOODHARTZ

    VP MATERIALS MANAGEMENT

    Total calculated
    $176,295
    From this org
    $138,287
    From related orgs
    $0
    Other
    $38,008
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $114,569
    Bonus
    $2,000
    Other
    $21,718
    Deferred
    $5,510
    Nontaxable benefits
    $32,498
    Filer's total
    $176,295

  • HAYLEY CARRINGTON-WALTON

    VP GENDER BASED VIOLENCE

    Total calculated
    $176,006
    From this org
    $169,290
    From related orgs
    $0
    Other
    $6,716
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $142,462
    Bonus
    $0
    Other
    $26,828
    Deferred
    $5,967
    Nontaxable benefits
    $749
    Filer's total
    $176,006

  • EBENECIA TWUM-BAAH

    VP PHYS. PLANT MANAGEMENT

    Total calculated
    $181,162
    From this org
    $160,238
    From related orgs
    $0
    Other
    $20,924
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $151,038
    Bonus
    $2,000
    Other
    $7,200
    Deferred
    $6,212
    Nontaxable benefits
    $14,712
    Filer's total
    $181,162

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Approval by the board or compensation committee
  • 4b · Supplemental nonqualified retirement plan

Answered no

  • 4a · Severance or change-of-control payment
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

PART I, LINE 4B
SENIOR MANAGEMENT ARE COVERED BY A NONQUALIFIED DEFERRED COMPENSATION PLAN FOR WHICH THE ORGANIZATION MAKES CONTRIBUTIONS TO: THOMAS HAMELINE - $45,302 RONNIE SILVERMAN - $33,636 JODY LIRETTE - $47,681 STEPHEN MOTT - $20,623 DANIEL FARRELL - $19,492 MICHAEL GAGLIARDI - $16,513 NICOLE RICHARDS - $25,833 ALEXANDER MANEVICH - $20,910 LILY LIAO - $23,423

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Related partnerships

Part III: related organizations taxable as a partnership, with the filer's share.

Related corporations and trusts

Part IV: related organizations taxable as a corporation or trust.

Provenance

Return type
form_990
Tax year
2023
Filed
12 May 2025
IRS schema version
2023v6.0
Source object
202501339349301900

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