Skip to content
Nonprofiteer
← NEIGHBORS CREDIT UNION

Form 990 for tax year 2024

Filed by NEIGHBORS CREDIT UNION.

Totals

Total revenue
$35,965,124
Total expenses
$35,740,803
Contributions and grants received
$0
Grants paid
$12,000
Program service revenue
$33,955,557
Investment income
$1,904,781
Other revenue
$104,786
Total assets, end of year
$532,754,229
Total liabilities, end of year
$472,665,461
Net assets or fund balances, end of year
$60,088,768
Program services expenses (Part IX)
not reported
Management and general expenses
not reported
Fundraising expenses
not reported
Program service expenses (Part III)
not reported

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 2a · Program service revenue: INTEREST ON LOANS

    total $22,883,714 · related or exempt $22,883,714

  • 2b · Program service revenue: FEES & OTHER INCOME

    total $11,048,728 · related or exempt $10,941,118 · unrelated business $107,610

  • 2c · Program service revenue: WARRANTY SALES

    total $23,115 · unrelated business $23,115

  • 3 · Investment income

    total $3,171,543 · related or exempt $3,171,543

  • 5 · Royalties

    total $104,786 · related or exempt $104,786

  • 7a · Gross sales of assets other than inventory

    other assets $2,575,187

  • 7b · Less cost or other basis and sales expenses

    securities $42 · other assets $3,841,907

  • 7c · Gain or loss

    securities -$42 · other assets -$1,266,720

  • 7d · Net gain or loss

    total -$1,266,762 · related or exempt -$1,266,762

Functional expenses

Part IX, the statement of functional expenses.

  • 2 · Grants to domestic individuals

    total $12,000

  • 5 · Compensation of officers, directors and key employees

    total $1,891,523

  • 7 · Other salaries and wages

    total $8,192,097

  • 8 · Pension plan contributions

    total $255,531

  • 9 · Other employee benefits

    total $881,948

  • 10 · Payroll taxes

    total $701,260

  • 11a · Fees: management

    total $96,233

  • 11b · Fees: legal

    total $93,417

  • 11c · Fees: accounting

    total $205,575

  • 11g · Fees: other

    total $224,462

  • 12 · Advertising and promotion

    total $969,123

  • 13 · Office expenses

    total $2,981,605

  • 14 · Information technology

    total $2,944,025

  • 16 · Occupancy

    total $935,257

  • 19 · Conferences, conventions and meetings

    total $173,555

  • 20 · Interest

    total $285,221

  • 22 · Depreciation, depletion and amortization

    total $1,393,465

  • 23 · Insurance

    total $262,653

  • 24a · Other expenses: MEMBER DIVIDENDS & INTE

    total $7,714,476

  • 24b · Other expenses: PROVISION FOR LOAN LOSS

    total $4,073,262

  • 24c · Other expenses: LOAN SERVICING

    total $652,501

  • 24d · Other expenses: OVER/SHORT & OTHER LOSS

    total $630,156

  • 24e · All other expenses

    total $171,458

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $6,988,524 · end of year $5,876,664

  • 2 · Savings and temporary cash investments

    beginning of year $18,480,985 · end of year $42,300,406

  • 4 · Accounts receivable

    beginning of year $12,685,664 · end of year $21,662,877

  • 7 · Other notes and loans receivable

    beginning of year $374,915,472 · end of year $395,330,437

  • 9 · Prepaid expenses and deferred charges

    beginning of year $718,774 · end of year $901,783

  • 10a · Land, buildings and equipment: cost or other basis

    $34,375,441

  • 10b · Land, buildings and equipment: accumulated depreciation

    $13,985,459

  • 10c · Land, buildings and equipment, net

    beginning of year $17,343,725 · end of year $20,389,982

  • 12 · Investments: other securities

    beginning of year $47,775,868 · end of year $39,249,129

  • 15 · Other assets

    beginning of year $12,191,528 · end of year $7,042,951

  • 17 · Accounts payable and accrued expenses

    beginning of year $2,814,377 · end of year $3,118,726

  • 21 · Escrow or custodial account liability

    beginning of year $475,257 · end of year $794,470

  • 23 · Secured mortgages and notes payable

    beginning of year $3,500,000 · end of year $1,000,000

  • 25 · Other liabilities

    beginning of year $425,367,030 · end of year $467,752,265

  • 29 · Capital stock, trust principal or current funds

    beginning of year $0 · end of year $0

  • 30 · Paid-in or capital surplus, or land, building or equipment fund

    beginning of year $0 · end of year $0

  • 31 · Retained earnings, endowment or other funds

    beginning of year $58,943,876 · end of year $60,088,768

Mission and programs · 2024

Mission

PROVIDING AWESOME MEMBER EXPERIENCES THROUGH INNOVATIVE PRODUCTS, SUPERIOR SERVICE AND TRUSTED ADVICE, WHILE STRENGTHENING OUR COMMUNITY WITH FINANCIAL EDUCATION. WE ARE DEDICATED TO THE SUCCESS OF OUR MEMBERS AND EMPLOYEES TO ENSURE WE ARE THE FINANCIAL INSTITUTION OF CHOICE.

  • PROVIDES FINANCIAL AND FINANCIALLY RELATED SERVICES TO 49,168 MEMBERS.

  • PROVIDES A SOURCE OF CREDIT TO MEMBERS AT A FAIR AND REASONABLE RATE OF INTEREST. AS OF DECEMBER 31, 2024, LOANS OUTSTANDING TOTALED $395,530,122.

  • PAID DIVIDENDS AND INTEREST ON MEMBER SHARES AND DEPOSITS TOTALING $7,714,476 FOR THE YEAR.

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Travist Wiggins

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Lee Vandusen

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Kenneth Leach

    CHAIRMAN

    Total calculated
    $0
    Hours/week
    5
  • James Hobbs

    VICE CHAIRMAN

    Total calculated
    $0
    Hours/week
    5
  • Eunice Beckwith

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Cheryl Anthony

    BOARD SECRETARY

    Total calculated
    $0
    Hours/week
    1
  • Anthony Harris

    DIRECTOR

    Total calculated
    $0
    Hours/week
    5
  • Alfredia Smith

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Tracy Taylor

    CHIEF LENDING OFFICER

    Total calculated
    $256,455
    From this org
    $235,911
    From related orgs
    $0
    Other
    $20,544
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $225,745
    Bonus
    $6,130
    Other
    $4,036
    Deferred
    $12,453
    Nontaxable benefits
    $8,091
    Filer's total
    $256,455
  • Paula Anderson

    SENIOR VICE PRESIDENT-MARK

    Total calculated
    $176,905
    From this org
    $146,357
    From related orgs
    $0
    Other
    $30,548
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $142,316
    Bonus
    $4,041
    Other
    $0
    Deferred
    $8,660
    Nontaxable benefits
    $21,888
    Filer's total
    $176,905
  • Michael Economon

    SENIOR VICE PRESIDENT-INFO

    Total calculated
    $255,626
    From this org
    $225,780
    From related orgs
    $0
    Other
    $29,846
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $219,718
    Bonus
    $6,062
    Other
    $0
    Deferred
    $13,874
    Nontaxable benefits
    $15,972
    Filer's total
    $255,626
  • Kendra Martin

    CHIEF MEMBER EXPERIENCE OF

    Total calculated
    $210,378
    From this org
    $191,090
    From related orgs
    $0
    Other
    $19,288
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $186,038
    Bonus
    $5,052
    Other
    $0
    Deferred
    $11,129
    Nontaxable benefits
    $8,159
    Filer's total
    $210,378
  • Jason Heath

    PRESIDENT/CEO

    Total calculated
    $554,538
    From this org
    $519,296
    From related orgs
    $0
    Other
    $35,242
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $439,818
    Bonus
    $72,278
    Other
    $7,200
    Deferred
    $20,700
    Nontaxable benefits
    $14,542
    Filer's total
    $554,538
  • Janice Bennett

    VICE PRESIDENT-FINANCE

    Total calculated
    $212,888
    From this org
    $187,876
    From related orgs
    $0
    Other
    $25,012
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $182,876
    Bonus
    $5,000
    Other
    $0
    Deferred
    $10,859
    Nontaxable benefits
    $14,153
    Filer's total
    $212,888
  • David Wilhelm

    CHIEF TEAM MEMBER EXPERIEN

    Total calculated
    $324,733
    From this org
    $190,903
    From related orgs
    $0
    Other
    $133,830
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $185,682
    Bonus
    $5,221
    Other
    $0
    Deferred
    $11,942
    Nontaxable benefits
    $121,888
    Filer's total
    $324,733
  • Arik Burns

    DIRECTOR MORTGAGE PRODUCTION

    Total calculated
    $146,244
    From this org
    $122,765
    From related orgs
    $0
    Other
    $23,479
    Hours/week
    50
  • Julius Sims

    VICE PRESIDENT REMOTE SERVICES

    Total calculated
    $137,382
    From this org
    $126,449
    From related orgs
    $0
    Other
    $10,933
    Hours/week
    50
  • Jessica Bira

    DIRECTOR-HUMAN RESOURCES

    Total calculated
    $143,090
    From this org
    $129,107
    From related orgs
    $0
    Other
    $13,983
    Hours/week
    50
  • Chris Barnett

    DIRECTOR INNOVATION & PREJECT MGMT

    Total calculated
    $175,010
    From this org
    $161,100
    From related orgs
    $0
    Other
    $13,910
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $156,418
    Bonus
    $4,682
    Other
    $0
    Deferred
    $5,819
    Nontaxable benefits
    $8,091
    Filer's total
    $175,010
  • Kathy Floyd

    SENIOR FINANCIAL ANALYST

    Total calculated
    $130,660
    From this org
    $130,257
    From related orgs
    $0
    Other
    $403
    Hours/week
    50

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Written employment contract
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement

The filer's explanations (Part III)

PART I, LINE 3
ON AN ANNUAL BASIS, THE BOARD OF DIRECTORS REVIEWS THE PERFORMANCE OF THE PRESIDENT/CEO AND DETERMINES COMPENSATION BASED ON A SIGNED EMPLOYMENT CONTRACT. THE BOARD'S DELIBERATIONS AND DECISIONS ARE DOCUMENTED IN THE MINUTES.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Disregarded entities

Part I: entities that legally are the filer and file no return of their own.

  • NCUSO LLC

    RENTAL PROPERTY · MO · income $262,752 · assets $3,636,438

Provenance

Return type
form_990
Tax year
2024
Filed
3 November 2025
IRS schema version
2024v5.2
Source object
202523079349301667

Check it against the return as filed: the GivingTuesday Data Lake hosts a public copy of the original XML.

The source document this was parsed from is served over the API, which is where bulk and document access live.