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Nonprofiteer
← NATIONAL DOMESTIC VIOLENCE HOTLINE

Form 990 for tax year 2024

Filed by NATIONAL DOMESTIC VIOLENCE HOTLINE.

Totals

Total revenue
$27,960,163
Total expenses
$28,446,661
Contributions and grants received
$27,211,852
Grants paid
$0
Program service revenue
$390,366
Investment income
$201,348
Other revenue
$156,597
Total assets, end of year
$13,402,168
Total liabilities, end of year
$3,519,019
Net assets or fund balances, end of year
$9,883,149
Program services expenses (Part IX)
$22,709,189
Management and general expenses
$3,768,219
Fundraising expenses
$1,969,253
Program service expenses (Part III)
$22,709,189

Program services were 79.8% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1b · Membership dues

    $62,710

  • 1e · Government grants (contributions)

    $21,427,398

  • 1f · All other contributions, gifts and grants

    $5,721,744

  • 1g · Noncash contributions included above

    $43,165

  • 2a · Program service revenue: CONFERENCES

    total $355,120 · related or exempt $355,120

  • 2b · Program service revenue: EDUCATIONAL PRESENTATIONS

    total $31,079 · related or exempt $31,079

  • 2c · Program service revenue: CONTRACTED WORK

    total $4,167 · related or exempt $4,167

  • 3 · Investment income

    total $189,858 · excluded $189,858

  • 7a · Gross sales of assets other than inventory

    securities $429,504

  • 7b · Less cost or other basis and sales expenses

    securities $418,014

  • 7c · Gain or loss

    securities $11,490

  • 7d · Net gain or loss

    total $11,490 · excluded $11,490

  • 11a · Other revenue: MISC INCOME

    total $156,597 · excluded $156,597

  • 11e · Other revenue, total

    $156,597

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $2,001,871 · program services $1,620,529 · management and general $259,542 · fundraising $121,800

  • 7 · Other salaries and wages

    total $13,719,597 · program services $11,106,116 · management and general $1,778,739 · fundraising $834,742

  • 8 · Pension plan contributions

    total $577,359 · program services $467,377 · management and general $74,854 · fundraising $35,128

  • 9 · Other employee benefits

    total $2,473,527 · program services $2,002,338 · management and general $320,692 · fundraising $150,497

  • 10 · Payroll taxes

    total $1,229,613 · program services $995,381 · management and general $159,419 · fundraising $74,813

  • 11b · Fees: legal

    total $126,246 · program services $70,635 · management and general $39,494 · fundraising $16,117

  • 11c · Fees: accounting

    total $47,097 · program services $26,351 · management and general $14,734 · fundraising $6,012

  • 11d · Fees: lobbying

    total $119,242 · program services $119,242

  • 11f · Fees: investment management

    total $12,634 · management and general $12,634

  • 11g · Fees: other

    total $1,559,908 · program services $827,319 · management and general $516,613 · fundraising $215,976

  • 12 · Advertising and promotion

    total $28,657 · program services $19,926 · management and general $80 · fundraising $8,651

  • 13 · Office expenses

    total $110,099 · program services $21,827 · management and general $12,637 · fundraising $75,635

  • 14 · Information technology

    total $660,633 · program services $550,326 · management and general $61,818 · fundraising $48,489

  • 16 · Occupancy

    total $650,767 · program services $415,062 · management and general $218,104 · fundraising $17,601

  • 17 · Travel

    total $211,858 · program services $105,325 · management and general $66,411 · fundraising $40,122

  • 19 · Conferences, conventions and meetings

    total $92,289 · program services $21,092 · management and general $56,207 · fundraising $14,990

  • 22 · Depreciation, depletion and amortization

    total $149,622 · program services $128,763 · management and general $14,868 · fundraising $5,991

  • 23 · Insurance

    total $74,808 · program services $65,158 · management and general $6,828 · fundraising $2,822

  • 24a · Other expenses: SUBRECIPIENTS OF FEDERA

    total $3,282,658 · program services $3,282,658

  • 24b · Other expenses: TELEPHONE

    total $781,399 · program services $748,600 · management and general $23,559 · fundraising $9,240

  • 24c · Other expenses: BAD DEBT EXPENSE

    total $240,000 · program services $2,231 · management and general $24,571 · fundraising $213,198

  • 24d · Other expenses: EMPLOYEE RECRUITMENT

    total $143,875 · program services $76,671 · management and general $67,161 · fundraising $43

  • 24e · All other expenses

    total $152,902 · program services $36,262 · management and general $39,254 · fundraising $77,386

Balance sheet

Part X, book values.

  • 2 · Savings and temporary cash investments

    beginning of year $3,699,899 · end of year $6,231,640

  • 3 · Pledges and grants receivable

    beginning of year $5,890,905 · end of year $2,892,100

  • 4 · Accounts receivable

    beginning of year $56,978 · end of year $62,937

  • 9 · Prepaid expenses and deferred charges

    beginning of year $328,231 · end of year $741,051

  • 10a · Land, buildings and equipment: cost or other basis

    $189,409

  • 10b · Land, buildings and equipment: accumulated depreciation

    $97,884

  • 10c · Land, buildings and equipment, net

    beginning of year $139,757 · end of year $91,525

  • 11 · Investments: publicly traded securities

    beginning of year $1,890,862 · end of year $2,058,122

  • 15 · Other assets

    beginning of year $808,026 · end of year $1,324,793

  • 17 · Accounts payable and accrued expenses

    beginning of year $2,130,729 · end of year $1,868,383

  • 19 · Deferred revenue

    beginning of year $40,023 · end of year $361,995

  • 25 · Other liabilities

    beginning of year $359,293 · end of year $1,288,641

  • 27 · Net assets without donor restrictions

    beginning of year $3,682,349 · end of year $5,644,427

  • 28 · Net assets with donor restrictions

    beginning of year $6,602,264 · end of year $4,238,722

Mission and programs · 2024

Mission

THE NATIONAL DOMESTIC VIOLENCE HOTLINE PROVIDES CRISIS INTERVENTION, SAFTEY PLANNING, RESOURCES, INFORMATION, AND REFERRALS TO THOSE AFFECTED BY RELATIONSHIP ABUSE.

Activities or mission (Part I)

THE NATIONAL DOMESTIC VIOLENCE HOTLINE PROVIDES 24/7 SERVICES TO THOSE AFFECTED BY DOMESTIC VIOLENCE INCLUDING CRISIS PREVENTION, PERSONALIZED SAFETY PLANNING, AND CONNECTION TO RESOURCES, INFORMATION, AND REFERRALS.

  • THE NATIONAL DOMESTIC VIOLENCE HOTLINE (THE HOTLINE) IS A VITAL SERVICE: OUR MISSION IS TO ANSWER THE CALL TO SUPPORT AND SHIFT POWER BACK TO THOSE AFFECTED BY RELATIONSHIP ABUSE - 24/7/365. ESTABLISHED IN 1996 AND HEADQUARTERED IN AUSTIN, TEXAS, THE HOTLINE IS THE ONLY NATIONAL 24-HOUR DOMESTIC VIOLENCE HOTLINE SERVING THE UNITED STATES AND ITS TERRITORIES, PROVIDING COMPASSIONATE SUPPORT, LIFE-SAVING RESOURCES, AND PERSONALIZED SAFETY PLANNING VIA PHONE, ONLINE CHAT, AND TEXT. THE HOTLINE'S FRONTLINE STAFF ("ADVOCATES") ARE HIGHLY TRAINED TO PROVIDE INDIVIDUALIZED SUPPORT, UNDERSTAND EACH VICTIM'S UNIQUE SITUATION, AND HELP THEM IDENTIFY OPTIONS FOR A SAFER FUTURE.CONTINUED TO SCHEDULE OTO DATE THE HOTLINE HAS ANSWERED MORE THAN 7 MILLION CALLS, CHATS, AND TEXTS. SERVICES ARE PROVIDED IN ENGLISH AND SPANISH THROUGH BILINGUAL ADVOCATES AND IN MORE THAN 200 OTHER LANGUAGES THROUGH TRANSLATION. THE HOTLINE IS A CRITICAL RESOURCE FOR SURVIVORS, OFTEN THE FIRST SOURCE TO VALIDATE THAT ABUSE IS BEING EXPERIENCED, AND A TRUSTED PROVIDER OF RESOURCES, REFERRALS, AND SAFETY PLANNING.IN 2007, THE HOTLINE ESTABLISHED LOVE IS RESPECT, AN INITIATIVE THAT ENGAGES, EDUCATES, AND EMPOWERS YOUNG PEOPLE TO PREVENT AND END ABUSIVE RELATIONSHIPS. LOVE IS RESPECT IS A SAFE, INCLUSIVE SPACE WHERE YOUNG PEOPLE CAN ACCESS INFORMATION AND GET 24/7 HELP THROUGH PHONE, DIGITAL CHAT, AND TEXT IN AN ENVIRONMENT DESIGNED SPECIFICALLY FOR THEM. LOVE IS RESPECT MOBILIZES PARENTS, EDUCATORS, AND PEERS TO RAISE AWARENESS ON HEALTHY DATING BEHAVIORS AND HOW TO IDENTIFY UNHEALTHY AND ABUSIVE PATTERNS.

    Expenses $22,709,189 · Revenue $390,366

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Kristi Hall-Jiran

    AUDIT COMMITTEE CHAIR FY 2025 AND BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Joseph Riley

    BOARD CHAIR

    Total calculated
    $0
    Hours/week
    1

  • Joy Lopez

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Fayruz Benyousef

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Joseph Kleinhenz

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Debbie Frost

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Bonnie Mills

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Saraya-Jade Bevis

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Dr Johnny Rice II Drph Mscj

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Michael Niyompong

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Rosemarie Bone

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Olive Coghlan

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Todd Cranford

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Jennifer Espronceda

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Kathy Krenger

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Tommi Vincent

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Heidi Naasko

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Monica Andrade-Fannon

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1

  • Prashanti Raman

    BOARD SECRETARY & GOVERNANCE COMMITTEE CHAIR

    Total calculated
    $0
    Hours/week
    1

  • Varsha Monick

    BOARD TREASURER

    Total calculated
    $0
    Hours/week
    1

  • Carshae Dahl

    VICE CHAIR AND EXECUTIVE COMPENSATION COMMITTEE CH

    Total calculated
    $0
    Hours/week
    1

  • Sala Fuchs

    CHIEF ADMINISTRATIVE OFFICER

    Total calculated
    $323,446
    From this org
    $299,212
    From related orgs
    $0
    Other
    $24,234
    Hours/week
    45

    Schedule J breakdown matched by us

    Base
    $222,886
    Bonus
    $76,326
    Other
    $0
    Deferred
    $12,355
    Nontaxable benefits
    $11,879
    Filer's total
    $323,446

  • Katie Ray-Jones

    CHIEF EXECUTIVE OFFICER

    Total calculated
    $458,666
    From this org
    $417,301
    From related orgs
    $0
    Other
    $41,365
    Hours/week
    45 + 1 related

    Schedule J breakdown matched by us

    Base
    $292,917
    Bonus
    $124,384
    Other
    $0
    Deferred
    $17,198
    Nontaxable benefits
    $24,167
    Filer's total
    $458,666

  • Aimee Sanchez

    CHIEF FINANCIAL OFFICER

    Total calculated
    $292,206
    From this org
    $274,169
    From related orgs
    $0
    Other
    $18,037
    Hours/week
    45 + 1 related

    Schedule J breakdown matched by us

    Base
    $205,322
    Bonus
    $68,847
    Other
    $0
    Deferred
    $16,063
    Nontaxable benefits
    $1,974
    Filer's total
    $292,206

  • Crystal Justice

    CHIEF EXECUTIVE AFFAIRS OFFICER

    Total calculated
    $354,835
    From this org
    $343,644
    From related orgs
    $0
    Other
    $11,191
    Hours/week
    45 + 1 related

    Schedule J breakdown matched by us

    Base
    $291,930
    Bonus
    $51,714
    Other
    $0
    Deferred
    $2,529
    Nontaxable benefits
    $8,662
    Filer's total
    $354,835

  • Hayley Baca

    CHIEF PEOPLE OFFICER

    Total calculated
    $255,095
    From this org
    $223,032
    From related orgs
    $0
    Other
    $32,063
    Hours/week
    45

    Schedule J breakdown matched by us

    Base
    $176,379
    Bonus
    $46,653
    Other
    $0
    Deferred
    $14,360
    Nontaxable benefits
    $17,703
    Filer's total
    $255,095

  • Brett Barnes

    CHIEF DEVELOPMENT OFFICER

    Total calculated
    $265,692
    From this org
    $240,192
    From related orgs
    $0
    Other
    $25,500
    Hours/week
    45

    Schedule J breakdown matched by us

    Base
    $191,368
    Bonus
    $48,824
    Other
    $0
    Deferred
    $13,558
    Nontaxable benefits
    $11,942
    Filer's total
    $265,692

  • James Hand

    CHIEF TECHNOLOGY OFFICER

    Total calculated
    $253,509
    From this org
    $222,353
    From related orgs
    $0
    Other
    $31,156
    Hours/week
    45

    Schedule J breakdown matched by us

    Base
    $177,038
    Bonus
    $45,315
    Other
    $0
    Deferred
    $11,544
    Nontaxable benefits
    $19,612
    Filer's total
    $253,509

  • Heather Henry

    VP OF DEVELOPMENT

    Total calculated
    $165,210
    From this org
    $154,415
    From related orgs
    $0
    Other
    $10,795
    Hours/week
    45

    Schedule J breakdown matched by us

    Base
    $153,915
    Bonus
    $500
    Other
    $0
    Deferred
    $9,265
    Nontaxable benefits
    $1,530
    Filer's total
    $165,210

  • Mary Gretchen Shaw

    VP PROGRAMS AND VP FIELD INITIATIVES

    Total calculated
    $176,504
    From this org
    $146,046
    From related orgs
    $0
    Other
    $30,458
    Hours/week
    45

    Schedule J breakdown matched by us

    Base
    $145,546
    Bonus
    $500
    Other
    $0
    Deferred
    $7,090
    Nontaxable benefits
    $23,368
    Filer's total
    $176,504

  • Marium Durrani

    VP POLICY

    Total calculated
    $117,730
    From this org
    $117,730
    From related orgs
    $0
    Other
    $0
    Hours/week
    45

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Written employment contract
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Provenance

Return type
form_990
Tax year
2024
Filed
9 July 2026
IRS schema version
2024v5.5
Source object
202631909349301218

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