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Nonprofiteer
← ELIOT COMMUNITY HUMAN SERVICES INC

Form 990 for tax year 2023

Filed by ELIOT COMMUNITY HUMAN SERVICES INC.

Totals

Total revenue
$219,915,957
Total expenses
$215,994,408
Contributions and grants received
$157,877,521
Grants paid
$0
Program service revenue
$61,158,046
Investment income
$53,191
Other revenue
$827,199
Total assets, end of year
$70,331,945
Total liabilities, end of year
$34,088,381
Net assets or fund balances, end of year
$36,243,564
Program services expenses (Part IX)
$196,187,054
Management and general expenses
$19,807,354
Fundraising expenses
$0
Program service expenses (Part III)
$196,187,054

Program services were 90.8% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1c · Fundraising events

    $102,500

  • 1e · Government grants (contributions)

    $156,768,812

  • 1f · All other contributions, gifts and grants

    $1,006,209

  • 2a · Program service revenue: PATIENT SERVICE REVENUE

    total $58,481,789 · related or exempt $58,481,789

  • 2b · Program service revenue: RESIDENTIAL CLIENT FEES

    total $2,676,257 · related or exempt $2,676,257

  • 3 · Investment income

    total $53,191 · excluded $53,191

  • 6a · Gross rents

    real property $39,451

  • 6b · Less rental expenses

    real property $0

  • 6c · Rental income or loss

    real property $39,451

  • 6d · Net rental income or loss

    total $39,451 · excluded $39,451

  • 8a · Fundraising events: gross income

    $51,800

  • 8a · Fundraising events: contributions included on line 1c

    $102,500

  • 8b · Fundraising events: direct expenses

    $24,073

  • 8c · Net income from fundraising events

    total $27,727 · excluded $27,727

  • 11a · Other revenue: MISCELLANEOUS REVENUE

    total $760,021 · related or exempt $760,021

  • 11e · Other revenue, total

    $760,021

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $728,158 · management and general $728,158

  • 7 · Other salaries and wages

    total $115,892,394 · program services $106,987,408 · management and general $8,904,986

  • 8 · Pension plan contributions

    total $865,779 · program services $770,710 · management and general $95,069

  • 9 · Other employee benefits

    total $15,052,895 · program services $13,610,688 · management and general $1,442,207

  • 10 · Payroll taxes

    total $10,580,005 · program services $9,686,322 · management and general $893,683

  • 11a · Fees: management

    total $1,024,365 · management and general $1,024,365

  • 11b · Fees: legal

    total $278,879 · program services $1,272 · management and general $277,607

  • 11c · Fees: accounting

    total $210,850 · management and general $210,850

  • 11g · Fees: other

    total $6,498,173 · program services $6,345,093 · management and general $153,080

  • 12 · Advertising and promotion

    total $338,665 · program services $50,206 · management and general $288,459

  • 13 · Office expenses

    total $1,831,522 · program services $1,366,565 · management and general $464,957

  • 16 · Occupancy

    total $28,998,048 · program services $26,183,680 · management and general $2,814,368

  • 17 · Travel

    total $3,798,696 · program services $3,521,602 · management and general $277,094

  • 19 · Conferences, conventions and meetings

    total $1,632,949 · program services $396,362 · management and general $1,236,587

  • 22 · Depreciation, depletion and amortization

    total $918,339 · program services $740,895 · management and general $177,444

  • 23 · Insurance

    total $851,108 · program services $651,186 · management and general $199,922

  • 24a · Other expenses: MEALS

    total $11,942,592 · program services $11,888,361 · management and general $54,231

  • 24b · Other expenses: SUBCONTRACT

    total $5,835,401 · program services $5,835,401

  • 24c · Other expenses: CLIENT ACTIVITIES

    total $5,668,463 · program services $5,661,793 · management and general $6,670

  • 24d · Other expenses: SUPPLIES

    total $2,181,643 · program services $2,011,179 · management and general $170,464

  • 24e · All other expenses

    total $865,484 · program services $478,331 · management and general $387,153

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $2,679,163 · end of year $2,676,385

  • 2 · Savings and temporary cash investments

    beginning of year $178,642 · end of year $140,521

  • 4 · Accounts receivable

    beginning of year $26,926,080 · end of year $32,272,768

  • 9 · Prepaid expenses and deferred charges

    beginning of year $1,809,331 · end of year $1,161,104

  • 10a · Land, buildings and equipment: cost or other basis

    $25,386,418

  • 10b · Land, buildings and equipment: accumulated depreciation

    $8,662,865

  • 10c · Land, buildings and equipment, net

    beginning of year $15,919,226 · end of year $16,723,553

  • 15 · Other assets

    beginning of year $15,778,016 · end of year $17,357,614

  • 17 · Accounts payable and accrued expenses

    beginning of year $11,469,095 · end of year $13,100,109

  • 19 · Deferred revenue

    beginning of year $2,320,397 · end of year $185,343

  • 21 · Escrow or custodial account liability

    beginning of year $2,932,563 · end of year $3,295,264

  • 23 · Secured mortgages and notes payable

    beginning of year $4,836,649 · end of year $4,444,920

  • 25 · Other liabilities

    beginning of year $9,409,739 · end of year $13,062,745

  • 27 · Net assets without donor restrictions

    beginning of year $30,900,192 · end of year $34,949,929

  • 28 · Net assets with donor restrictions

    beginning of year $1,421,823 · end of year $1,293,635

Mission and programs · 2023

Mission

ELIOT COMMUNITY HUMAN SERVICES IS A NON-PROFIT HUMAN SERVICES AGENCY DEDICATED TO ENHANCING THE QUALITY OF LIVES. GUIDED BY COMPASSION AND RESPECT, OUR MISSION IS ACCOMPLISHED BY RESPONDING TO THE NEEDS AND DIVERSITY OF THE INDIVIDUALS WE SERVE, PROVIDING COMPREHENSIVE SERVICES THAT ARE INDIVIDUALIZED, ACCESSIBLE, EDUCATIONAL AND STRENGTH BASED, DELIVERING HIGH QUALITY, EVIDENCE-BASED PROGRAMMING, VALUING, ENRICHING AND PARTNERING WITH OUR STAFF, OUR CLIENTS AND OUR COMMUNITIES. THE PHILOSOPHICAL FOUNDATION OF ELIOT IS OUR COMMITMENT TO SERVING THE MOST VULNERABLE OF POPULATIONS, THOSE WHO ARE MOST AT RISK AND HAVE LIMITED OR NO RESOURCES TO ACCESS HELP. THE PROGRAMS WITHIN THE ELIOT NETWORK PROVIDE A CONTINUUM OF CARE TO A VARIED POPULATION.OUR PROGRAMS COLLABORATE WITH ONE ANOTHER, UTILIZING THE EXPERTISE WITHIN THE AGENCY TO PROVIDE THE HIGHEST STANDARD OF QUALITY SERVICES TO OUR CLIENTS, THEIR FAMILIES, OTHER CAREGIVERS AND OUR FUNDING SOURCES.

Activities or mission (Part I)

ELIOT COMMUNITY HUMAN SERVICES: "ENHANCING THE QUALITY OF LIVES".GUIDED BY COMPASSION AND RESPECT, THIS MISSION IS ACCOMPLISHED BY:- RESPONDING TO THE NEEDS AND DIVERSITY OF THE INDIVIDUALS AND FAMILIES WE SERVE.- PROVIDING COMPREHENSIVE SERVICES THAT ARE INDIVIDUALIZED, ACCESSIBLE, EDUCATIONAL AND STRENGTHS-BASED.- DELIVERING HIGH QUALITY EVIDENCE-BASED PROGRAMMING.- VALUING, ENRICHING AND PARTNERING WITH OUR STAFF, OUR CLIENTS AND OUR COMMUNITIES.

  • ADULT COMMUNITY SERVICES: PROVIDING COMMUNITY BASED RESIDENTIAL PROGRAMMING TO ADULTS WITH CHRONIC MENTAL ILLNESS AS WELL AS TO ADULTS WITH DEVELOPMENTAL DISABILITIES IN HOMES LOCATED THROUGHOUT THE COMMONWEALTH. ALSO PROVIDING SUPPORT TO THE SAME POPULATIONS WHO HAVE ATTAINED A SUFFICIENT LEVEL OF SELF-PRESERVATION AND LIVE IN THEIR OWN APARTMENTS, THIS SUPPORT IS DONE THROUGH CASE MANAGEMENT AND COMMUNITY SUPPORT SERVICES. WE ALSO OFFER PACT PROGRAMS THAT DELIVER AN INTENSIVE, COMMUNITY-BASED ARRAY OF SERVICES FOR INDIVIDUALS WITH MENTAL ILLNESS WHO REQUIRE A HIGHER LEVEL OF SUPPORT, BUT MAY BE RESISTANT TO TRADITIONAL MODELS OF TREATMENT. DAY SERVICES FOR THIS POPULATION ARE OFFERED IN DIFFERENT AREAS AND SERVE THE VARIOUS LEVELS OF THE POPULATION. WE OFFER CLUBHOUSE SERVICES THROUGH A NATIONAL MODEL OF CARE TO INDIVIDUALS WITH MENTAL ILLNESS THAT PROVIDES WRAPAROUND SERVICES TO ADULTS. THESE DAY PROGRAMS OFFER LIFE SKILLS AS WELL AS VOCATIONAL AND EMPLOYMENT SUPPORT.

    Expenses $80,943,529 · Revenue $61,471,496

  • HOMELESS SERVICES: ELIOT'S HOMELESS SERVICES DIVISION PROVIDES A COMPREHENSIVE CONTINUUM OF SERVICES DESIGNED TO IDENTIFY AND ADDRESS CLINICAL AND SYSTEMIC BARRIERS TO OBTAINING OR MAINTAINING HOUSING IN A COLLABORATIVE FASHION WITH INDIVIDUALS AND FAMILIES SERVED. ELIOT'S HOMELESS SERVICES DIVISION ALSO OPERATES 3 EMERGENCY FAMILY SHELTER SITES AND 3 LOW THRESHOLD HOUSING PROGRAMS THAT SERVE INDIVIDUALS WITH CHRONIC CO-OCCURRING BEHAVIORAL HEALTH AND SUBSTANCE ABUSE DISORDERS. OUTREACH TO THE UNHOUSED POPULATION ACROSS THE COMMONWEALTH IS CONDUCTED IN STATE AND LOCALLY FUNDED SHELTERS, DROP IN AND WARMING CENTERS, AND PLACES NOT MEANT FOR HUMAN HABITATION. ONCE HOUSING IS SUCCESSFULLY LEVERAGED THROUGH FEDERAL, STATE OR LOCAL RESOURCES, ELIOT PERSONNEL IN PARTNERSHIP WITH VARIOUS COMMUNITY BASED ORGANIZATIONS PROVIDE MULTIDISCIPLINARY TENANCY SUSTAINING SERVICES THAT COINCIDE WITH THE IDENTIFIED NEEDS AND TREATMENT PREFERENCES OF THE INDIVIDUAL. ALL PROGRAMS PROVIDE PREVENTATIVE SUPPORT TO MITIGATE THE RISK OF HOMELESSNESS.

    Expenses $48,286,110 · Revenue $187,110

  • BEHAVIORAL HEALTH SERVICES: ELIOT OPERATES TWO URGENT OUTPATIENT MENTAL HEALTH CENTERS USING A MULTI-DISCIPLINARY TEAM OF PSYCHIATRISTS, PSYCHOLOGISTS, SOCIAL WORKERS, MENTAL HEALTH COUNSELORS, AND OTHER PROFESSIONALS TO ADMINISTER A FULL RANGE OF CLINICAL AND SUPPORT SERVICES, RESULTING IN A COMPREHENSIVE, COLLABORATIVE APPROACH TO TREATMENT. WE ALSO OPERATE TWO COMMUNITY BEHAVIORAL HEALTH CENTERS (CBHC) THAT ARE A ONE STOP SHOP FOR A NUMBER OF BEHAVIORAL HEALTH AND/OR SUBSTANCE USE TREATMENT PROGRAMS INCLUDING URGENT AND EMERGENCY SERVICES, CRISIS STABILIZATION UNIT, INDIVIDUAL AND FAMILY THERAPY SERVICES, INCLUDING CARE COORDINATION WITH PRIMARY CARE. THESE SERVICES ARE AVAILABLE FOR ALL AGES (YOUTH, FAMILIES AND ADULTS) AND ARE AVAILABLE 24/7. ELIOT OFFERS A RANGE OF WRAPAROUND CHILDREN'S BEHAVIORAL HEALTH SERVICES TO YOUTH WITH SERIOUS EMOTIONAL DISTURBANCE(SED). SERVICES INCLUDE INTENSIVE CARE COORDINATION, FAMILY SUPPORT AND TRAINING, THERAPEUTIC MENTORING AND IN-HOME THERAPY TO FAMILIES. WE ALSO OPERATE A CARE COORDINATION DIVISION WHICH INCLUDES BEHAVIORAL HEALTH COMMUNITY PARTNER PROGRAM (BH CP) AND ONECARE HEALTH HOME. THESE PROGRAMS WORK WITH THE MEDICARE AND/OR MEDICAID POPULATION AND UTILIZES A POPULATION HEALTH TEAM APPROACH DESIGNED TO ENHANCE CARE COORDINATION AND INTEGRATE THE MEMBER'S BEHAVIORAL AND PHYSICAL HEALTH SERVICE PROVIDERS , NATURAL SUPPORTS AND COMMUNITY COLLATERALS.

    Expenses $43,293,703 · Revenue $167,764

  • YOUTH SERVICES: ELIOT COMMUNITY HUMAN SERVICES PARTNERS WITH THE DEPARTMENTS OF YOUTH SERVICES AND CHILDREN AND FAMILIES TO PROVIDE RESIDENTIAL SERVICES TO CHILDREN AND YOUTH AGES BIRTH THROUGH 21 YEARS OLD. WE HAVE DEVELOPED A NETWORK OF INNOVATIVE PROGRAMS WHICH SERVE THE SPECIALIZED NEEDS OF CHILD, ADOLESCENT AND TRANSITIONAL AGE POPULATIONS ACROSS THE COMMONWEALTH. OUR RANGE OF SOCIAL SERVICES AND JUVENILE JUSTICE PROGRAMS STRIVE TO PROVIDE CHILDREN, YOUTH AND FAMILIES WITH VALUES, SKILLS, AND STRENGTHS NECESSARY TO FACE AND OVERCOME PERSONAL CHALLENGES IN A WAY THAT WILL ENABLE THEM TO LEAD HEALTHY AND PRODUCTIVE LIVES. RESIDENCES PROVIDE SAFE, STRUCTURED AND TRAUMA INFORMED ENVIRONMENTS.

    Expenses $23,663,712 · Revenue $91,697

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Gabriel Paci

    CHAIR

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Brenda Gomez

    VICE CHAIR

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Ann Duffy

    TREASURER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Jennifer Miller

    CLERK

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Barry Collamore

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Thomas Furlong

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Steve Robinson

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Rosa Ladd

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Charles Senatore

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Terrence Parker

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Barbara Hamilton

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Jiles Robinson

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • R Newcomb Stillwell

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Eleanor Dowd

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Luke Mitcheson

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Janet Chinian

    BOARD MEMBER (UNTIL 10/2023)

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Richard A Heerde

    BOARD MEMBER (UNTIL 4/2024)

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Melinda Matthews

    PRESIDENT/CEO

    Total calculated
    $417,970
    From this org
    $384,421
    From related orgs
    $0
    Other
    $33,549
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $384,421
    Bonus
    $0
    Other
    $0
    Deferred
    $4,234
    Nontaxable benefits
    $29,315
    Filer's total
    $417,970

  • Wendy L Parker

    CHIEF FINANCIAL OFFICER

    Total calculated
    $282,598
    From this org
    $276,415
    From related orgs
    $0
    Other
    $6,183
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $276,415
    Bonus
    $0
    Other
    $0
    Deferred
    $4,125
    Nontaxable benefits
    $2,058
    Filer's total
    $282,598

  • Alana Nagle

    CBHC CHIEF MEDICAL OFFICER

    Total calculated
    $341,797
    From this org
    $313,943
    From related orgs
    $0
    Other
    $27,854
    Hours/week
    39 + 1 related

    Schedule J breakdown matched by us

    Base
    $313,943
    Bonus
    $0
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $27,854
    Filer's total
    $341,797

  • Aaron Katz

    SENIOR VICE PRESIDENT

    Total calculated
    $333,126
    From this org
    $301,615
    From related orgs
    $0
    Other
    $31,511
    Hours/week
    39 + 1 related

    Schedule J breakdown matched by us

    Base
    $301,615
    Bonus
    $0
    Other
    $0
    Deferred
    $4,728
    Nontaxable benefits
    $26,783
    Filer's total
    $333,126

  • Joseph Dodd

    VP OF HUMAN RESOURCES

    Total calculated
    $308,880
    From this org
    $272,121
    From related orgs
    $0
    Other
    $36,759
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $272,121
    Bonus
    $0
    Other
    $0
    Deferred
    $4,125
    Nontaxable benefits
    $32,634
    Filer's total
    $308,880

  • Kristen McLaughlin

    VP CHILDREN YOUTH FAMILY

    Total calculated
    $300,339
    From this org
    $267,940
    From related orgs
    $0
    Other
    $32,399
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $267,940
    Bonus
    $0
    Other
    $0
    Deferred
    $4,125
    Nontaxable benefits
    $28,274
    Filer's total
    $300,339

  • Kathleen Markarian

    EXTERNAL AFFAIRS LIAISON

    Total calculated
    $298,228
    From this org
    $279,763
    From related orgs
    $0
    Other
    $18,465
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $279,763
    Bonus
    $0
    Other
    $0
    Deferred
    $4,193
    Nontaxable benefits
    $14,272
    Filer's total
    $298,228

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Independent compensation consultant
  • 3 · Form 990 of other organizations
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee
  • 4b · Supplemental nonqualified retirement plan

Answered no

  • 4a · Severance or change-of-control payment
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

PART I, LINE 4B
ELIOT MAINTAINS A DEFERRED COMPENSATION PLAN IN ACCORDANCE WITH IRC SECTION 457(B) FOR KEY MEMBERS OF MANAGEMENT. UNDER THE PLAN, THE MEMBERS OF MANAGEMENT MAY ELECT TO DEFER SALARY WITHIN THE IRC LIMITS. DURING CY23, ELIOT CONTRIBUTED THE FOLLOWING FOR KEY MEMBERS OF MANAGEMENT LISTED ON SCHEDULE J: JOSEPH DODD $4,125; MELINDA MATTHEWS $4,234; WENDY L. PARKER $4,125; AARON KATZ $4,728; KRISTEN MCLAUGHLIN $4,125; KATHLEEN MARKARIAN $4,193.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Provenance

Return type
form_990
Tax year
2023
Filed
19 November 2024
IRS schema version
2023v5.1
Source object
202433259349301553

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