Skip to content
Nonprofiteer
← GOODWILL INDUSTRIES OF NORTHERN NEW ENGLAND

Form 990 for tax year 2023

Filed by GOODWILL INDUSTRIES OF NORTHERN NEW ENGLAND.

Totals

Total revenue
$88,405,115
Total expenses
$88,750,564
Contributions and grants received
$11,786,415
Grants paid
$106,844
Program service revenue
$19,281,476
Investment income
$931,382
Other revenue
$56,405,842
Total assets, end of year
$85,875,592
Total liabilities, end of year
$42,399,753
Net assets or fund balances, end of year
$43,475,839
Program services expenses (Part IX)
$79,265,958
Management and general expenses
$9,294,640
Fundraising expenses
$189,966
Program service expenses (Part III)
$79,265,958

Program services were 89.3% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1a · Federated campaigns

    $51,044

  • 1e · Government grants (contributions)

    $11,069,098

  • 1f · All other contributions, gifts and grants

    $666,273

  • 1g · Noncash contributions included above

    $5,402

  • 2a · Program service revenue: Fees for Service

    total $17,818,790 · related or exempt $17,818,790

  • 2b · Program service revenue: Management Fee & Other

    total $1,462,686 · related or exempt $1,462,686

  • 3 · Investment income

    total $972,393 · excluded $972,393

  • 7a · Gross sales of assets other than inventory

    securities $6,097,197 · other assets $34,434

  • 7b · Less cost or other basis and sales expenses

    securities $6,155,455 · other assets $17,187

  • 7c · Gain or loss

    securities -$58,258 · other assets $17,247

  • 7d · Net gain or loss

    total -$41,011 · excluded -$41,011

  • 10a · Gross sales of inventory

    $59,840,747

  • 10b · Cost of goods sold

    $3,434,905

  • 10c · Net income from sales of inventory

    total $56,405,842 · related or exempt $56,405,842

Functional expenses

Part IX, the statement of functional expenses.

  • 1 · Grants to domestic organizations and governments

    total $4,600 · program services $4,600

  • 2 · Grants to domestic individuals

    total $102,244 · program services $102,244

  • 5 · Compensation of officers, directors and key employees

    total $670,310 · management and general $670,310

  • 7 · Other salaries and wages

    total $47,536,273 · program services $42,924,411 · management and general $4,501,287 · fundraising $110,575

  • 8 · Pension plan contributions

    total $393,311 · program services $296,543 · management and general $89,322 · fundraising $7,446

  • 9 · Other employee benefits

    total $6,904,420 · program services $5,970,784 · management and general $915,298 · fundraising $18,338

  • 10 · Payroll taxes

    total $4,629,573 · program services $4,199,036 · management and general $421,493 · fundraising $9,044

  • 11b · Fees: legal

    total $104,066 · program services $76,801 · management and general $27,226 · fundraising $39

  • 11c · Fees: accounting

    total $81,470 · management and general $81,470

  • 11f · Fees: investment management

    total $78,001 · management and general $78,001

  • 11g · Fees: other

    total $793,651 · program services $466,872 · management and general $326,779

  • 12 · Advertising and promotion

    total $195,977 · program services $58,438 · management and general $136,859 · fundraising $680

  • 13 · Office expenses

    total $2,648,360 · program services $2,412,366 · management and general $222,134 · fundraising $13,860

  • 14 · Information technology

    total $1,912,926 · program services $1,052,537 · management and general $845,091 · fundraising $15,298

  • 16 · Occupancy

    total $13,433,708 · program services $13,211,289 · management and general $217,625 · fundraising $4,794

  • 17 · Travel

    total $1,899,393 · program services $1,762,567 · management and general $134,680 · fundraising $2,146

  • 19 · Conferences, conventions and meetings

    total $32,537 · program services $8,020 · management and general $24,307 · fundraising $210

  • 20 · Interest

    total $3,465 · program services $3,310 · management and general $150 · fundraising $5

  • 22 · Depreciation, depletion and amortization

    total $2,306,584 · program services $2,159,355 · management and general $144,353 · fundraising $2,876

  • 23 · Insurance

    total $94,492 · program services $63,770 · management and general $30,585 · fundraising $137

  • 24a · Other expenses: Participant Fees

    total $2,474,625 · program services $2,474,625

  • 24b · Other expenses: Miscellaneous Expense

    total $1,423,343 · program services $1,212,107 · management and general $206,718 · fundraising $4,518

  • 24c · Other expenses: Service Provider Tax

    total $790,679 · program services $790,679

  • 24d · Other expenses: Membership Dues

    total $236,556 · program services $15,604 · management and general $220,952

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $2,004,297 · end of year $4,092,293

  • 2 · Savings and temporary cash investments

    beginning of year $8,632,770 · end of year $6,114,713

  • 3 · Pledges and grants receivable

    beginning of year $2,412

  • 4 · Accounts receivable

    beginning of year $3,955,798 · end of year $4,258,012

  • 8 · Inventories for sale or use

    beginning of year $6,536,861 · end of year $5,392,314

  • 9 · Prepaid expenses and deferred charges

    beginning of year $728,506 · end of year $673,201

  • 10a · Land, buildings and equipment: cost or other basis

    $57,645,783

  • 10b · Land, buildings and equipment: accumulated depreciation

    $35,487,512

  • 10c · Land, buildings and equipment, net

    beginning of year $23,215,313 · end of year $22,158,271

  • 11 · Investments: publicly traded securities

    beginning of year $15,797,262 · end of year $18,463,769

  • 14 · Intangible assets

    beginning of year $23,011,724 · end of year $22,953,894

  • 15 · Other assets

    beginning of year $1,666,403 · end of year $1,769,125

  • 17 · Accounts payable and accrued expenses

    beginning of year $6,909,224 · end of year $6,864,253

  • 19 · Deferred revenue

    beginning of year $942,196 · end of year $749,499

  • 20 · Tax-exempt bond liabilities

    beginning of year $3,298,604 · end of year $3,049,717

  • 23 · Secured mortgages and notes payable

    beginning of year $6,648,551 · end of year $6,346,310

  • 25 · Other liabilities

    beginning of year $25,366,830 · end of year $25,389,974

  • 27 · Net assets without donor restrictions

    beginning of year $40,989,325 · end of year $42,061,829

  • 28 · Net assets with donor restrictions

    beginning of year $1,396,616 · end of year $1,414,010

Mission and programs · 2023

Mission

Goodwill Industries of Northern New England invests in people who need support to achieve their life and work goals.

Activities or mission (Part I)

To invest in people who need support to achieve their life and work goals.

  • Retail: Employees of the retail division collected over 47 million pounds of donated goods from communities throughout Maine, New Hampshire, and northern Vermont. Those goods, along with other items, were sorted, processed, and priced for sale in 29 brick & mortar stores, two buy-the-pound outlets, and four online stores. T-shirts and other textiles that were not sold through these channels were repurposed into industrial wiping cloths or baled and sold in the aftermarket. Computer donations are sorted for their highest and best use through our Good Tech initiative or responsibly recycled through our partnership in Dell Reconnect. The retail division provides job training opportunities for our Workforce Services participants as appropriate.

    Expenses $42,852,331 · Revenue $47,409,362

  • Disability Services: The disability services division served 513 individuals through several programs including: 24/7/365 residential services, neurorehabilitation services, community integration services for the Deaf, as well as pre-vocational and life skill programs for adults with intellectual disabilities. Staff at 16 residential programs provide safe, therapeutic housing and comfort to people with disabilities due to brain injury, adults with intellectual disabilities as well as individuals who are Deaf and live with mental illness.

    Expenses $18,584,325 · Revenue $17,746,711

  • Workforce Services: Employees in the Workforce Services division delivered services to more than 16,000 youth and adults whose life circumstances present significant barriers to successful employment and stability. Personalized services include our successful Job Connection model of intensive life navigation: one-on-one guidance, coaching, training, and career advising to help assure positive outcomes on-the-job that lead to the participant building a stable life. This aligns with our work with over 1,000 businesses in our region to help them meet their workforce development goals through our services. Our AmeriCorps programs build the career capacity of the AmeriCorps members and the resiliency of communities in which they serve. Workforce Services provided services for people in our region looking for jobs, including resume creation, interview preparation, as well as overall career, training and education services including intensive one-on-one support, on-the-job training, coaching and job placement referrals.

    Expenses $6,380,291 · Grants $106,844 · Revenue $6,055,102

  • Good Clean Property Services: Employees from diverse backgrounds and experiences, receive on-the-job training and supervision to deliver customized cleaning and grounds services using eco-friendly products and processes in office and retail environments covering over 500,000 square feet.

    Expenses $1,491,728 · Revenue $1,827,499

  • Various Other Program Services

    Expenses $9,957,283 · Revenue $2,648,644

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Tiffany Breau-Metivier

    Chair

    Total calculated
    $0
    Hours/week
    1
  • Elizabeth Casella

    Vice Chair

    Total calculated
    $0
    Hours/week
    1
  • David Damour

    Treasurer

    Total calculated
    $0
    Hours/week
    1
  • Lynn Stanley

    Secretary

    Total calculated
    $0
    Hours/week
    1
  • Pete Groth

    Immediate Past Chair

    Total calculated
    $0
    Hours/week
    1
  • Robin Woodcock

    Director

    Total calculated
    $0
    Hours/week
    1
  • Marion Simpson

    Director

    Total calculated
    $0
    Hours/week
    1
  • Andy Mayo

    Director

    Total calculated
    $0
    Hours/week
    1
  • Sarah Morton

    Director

    Total calculated
    $0
    Hours/week
    1
  • Eric Stauffer

    Director

    Total calculated
    $0
    Hours/week
    1
  • Rob McGregor

    Director

    Total calculated
    $0
    Hours/week
    1
  • Melissa Murphy

    Director

    Total calculated
    $0
    Hours/week
    1
  • Matthew Witten

    Director

    Total calculated
    $0
    Hours/week
    1
  • Yvonne Goldsberry

    Past Director

    Total calculated
    $0
    Hours/week
    1
  • John Bunker

    Past Director

    Total calculated
    $0
    Hours/week
    1
  • Cecil Harrison

    CEO

    Total calculated
    $93,776
    From this org
    $93,776
    From related orgs
    $0
    Other
    $0
    Hours/week
    50
  • Richard Cantz

    Past CEO

    Total calculated
    $348,815
    From this org
    $302,547
    From related orgs
    $0
    Other
    $46,268
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $278,000
    Bonus
    $0
    Other
    $24,547
    Deferred
    $5,705
    Nontaxable benefits
    $40,563
    Filer's total
    $348,815
  • Sherri Evans

    CFO

    Total calculated
    $227,720
    From this org
    $206,313
    From related orgs
    $0
    Other
    $21,407
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $190,537
    Bonus
    $0
    Other
    $15,776
    Deferred
    $5,763
    Nontaxable benefits
    $15,644
    Filer's total
    $227,720
  • Kelly Osborn

    Past SVP, Client Services

    Total calculated
    $195,378
    From this org
    $179,713
    From related orgs
    $0
    Other
    $15,665
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $168,075
    Bonus
    $0
    Other
    $11,638
    Deferred
    $0
    Nontaxable benefits
    $15,665
    Filer's total
    $195,378
  • Trendy Stanchfield

    SVP, Mission Services

    Total calculated
    $188,496
    From this org
    $156,936
    From related orgs
    $0
    Other
    $31,560
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $151,742
    Bonus
    $0
    Other
    $5,194
    Deferred
    $0
    Nontaxable benefits
    $31,560
    Filer's total
    $188,496
  • Sandra Monfiletto

    SVP, Human Resources

    Total calculated
    $179,391
    From this org
    $176,824
    From related orgs
    $0
    Other
    $2,567
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $161,850
    Bonus
    $0
    Other
    $14,974
    Deferred
    $0
    Nontaxable benefits
    $2,567
    Filer's total
    $179,391
  • Kossi Gamedah

    Past SVP, Retail Operations

    Total calculated
    $206,601
    From this org
    $198,624
    From related orgs
    $0
    Other
    $7,977
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $182,910
    Bonus
    $0
    Other
    $15,714
    Deferred
    $5,487
    Nontaxable benefits
    $2,490
    Filer's total
    $206,601
  • Eg

    Direct Support Professional

    Total calculated
    $166,389
    From this org
    $149,321
    From related orgs
    $0
    Other
    $17,068
    Hours/week
    75

    Schedule J breakdown matched by us

    Base
    $146,704
    Bonus
    $2,617
    Other
    $0
    Deferred
    $4,548
    Nontaxable benefits
    $12,520
    Filer's total
    $166,389

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Independent compensation consultant
  • 3 · Form 990 of other organizations
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee
  • 7 · Other non-fixed payments

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

Part I, Line 7
The Organization issued bonuses to healthcare staff in recognition of DSP Appreciation Week. Goodwill also offered agency referral bonuses to employees for successful referral, onboarding and retention of new staff.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type
form_990
Tax year
2023
Filed
13 November 2024
IRS schema version
2023v5.1
Source object
202443189349306924

Check it against the return as filed: the GivingTuesday Data Lake hosts a public copy of the original XML.

The source document this was parsed from is served over the API, which is where bulk and document access live.