Form 990 for tax year 2024
Filed by BETTER BUSINESS BUREAU GREAT WEST & PACIFIC INC.
Totals
- Total revenue
- $22,566,911
- Total expenses
- $22,695,072
- Contributions and grants received
- $0
- Grants paid
- $0
- Program service revenue
- $21,770,989
- Investment income
- $109,080
- Other revenue
- $686,842
- Total assets, end of year
- $10,664,726
- Total liabilities, end of year
- $2,437,107
- Net assets or fund balances, end of year
- $8,227,619
- Program services expenses (Part IX)
- not reported
- Management and general expenses
- not reported
- Fundraising expenses
- not reported
- Program service expenses (Part III)
- $0
Line items
Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.
Revenue
Part VIII, the statement of revenue.
-
2a · Program service revenue: MEMBERSHIP FEES
total $18,582,316 · related or exempt $18,582,316 · unrelated business $0 · excluded $0
-
2b · Program service revenue: WEBSITE ENHANCEMENT
total $1,344,694 · related or exempt $1,137,399 · unrelated business $207,295 · excluded $0
-
2c · Program service revenue: MEMBER PROGRAM REVENUE
total $926,254 · related or exempt $926,254 · unrelated business $0 · excluded $0
-
2d · Program service revenue: ADVERTISING REVENUE
total $917,725 · related or exempt $58,634 · unrelated business $859,091 · excluded $0
-
2f · All other program service revenue
total $0 · related or exempt $0 · unrelated business $0 · excluded $0
-
3 · Investment income
total $112,400 · related or exempt $0 · unrelated business $0 · excluded $112,400
-
6a · Gross rents
real property $527,819 · personal property $0
-
6b · Less rental expenses
real property $448,543 · personal property $0
-
6c · Rental income or loss
real property $79,276 · personal property $0
-
6d · Net rental income or loss
total $79,276 · related or exempt $0 · unrelated business $70,435 · excluded $8,841
-
7a · Gross sales of assets other than inventory
securities $0 · other assets $6,383
-
7b · Less cost or other basis and sales expenses
securities $0 · other assets $9,703
-
7c · Gain or loss
securities $0 · other assets -$3,320
-
7d · Net gain or loss
total -$3,320 · related or exempt $0 · unrelated business $0 · excluded -$3,320
-
11a · Other revenue: PAYMENT PLAN FEES
total $592,942 · related or exempt $0 · unrelated business $0 · excluded $592,942
-
11b · Other revenue: MISCELLANEOUS
total $13,624 · related or exempt $0 · unrelated business $0 · excluded $13,624
-
11c · Other revenue: NON-DUES REVENUE
total $1,000 · related or exempt $0 · unrelated business $0 · excluded $1,000
-
11d · All other revenue
total $0 · related or exempt $0 · unrelated business $0 · excluded $0
-
11e · Other revenue, total
$607,566
Functional expenses
Part IX, the statement of functional expenses.
-
4 · Benefits paid to or for members
total $0
-
5 · Compensation of officers, directors and key employees
total $1,342,998
-
7 · Other salaries and wages
total $9,037,820
-
8 · Pension plan contributions
total $309,397
-
9 · Other employee benefits
total $2,291,152
-
10 · Payroll taxes
total $828,731
-
11b · Fees: legal
total $92,188
-
11c · Fees: accounting
total $112,306
-
11g · Fees: other
total $892,903
-
12 · Advertising and promotion
total $1,476,655
-
13 · Office expenses
total $856,697
-
16 · Occupancy
total $609,180
-
17 · Travel
total $342,228
-
19 · Conferences, conventions and meetings
total $236,669
-
20 · Interest
total $65,828
-
22 · Depreciation, depletion and amortization
total $544,261
-
23 · Insurance
total $86,529
-
24a · Other expenses: DUES AND SUBSCRIPTIONS
total $1,858,106
-
24b · Other expenses: MEMBERSHIP PROGRAMS
total $1,199,418
-
24c · Other expenses: MISCELLANEOUS
total $203,605
-
24d · Other expenses: RESEARCH AND DEVELOPMENT
total $198,146
-
24e · All other expenses
total $110,255
Balance sheet
Part X, book values.
-
1 · Cash, non-interest-bearing
beginning of year $3,206,117 · end of year $803,032
-
2 · Savings and temporary cash investments
beginning of year $654,866 · end of year $1,496
-
5 · Loans and receivables from officers and key people
beginning of year $0 · end of year $0
-
6 · Loans and receivables from disqualified persons
beginning of year $0 · end of year $0
-
10a · Land, buildings and equipment: cost or other basis
$8,406,653
-
10b · Land, buildings and equipment: accumulated depreciation
$4,421,038
-
10c · Land, buildings and equipment, net
beginning of year $4,029,216 · end of year $3,985,615
-
11 · Investments: publicly traded securities
beginning of year $2,269,662 · end of year $5,354,866
-
12 · Investments: other securities
beginning of year $0
-
13 · Investments: program-related
beginning of year $0
-
15 · Other assets
beginning of year $147,761 · end of year $519,717
-
22 · Loans and payables to officers and key people
beginning of year $0 · end of year $0
-
23 · Secured mortgages and notes payable
beginning of year $1,781,334 · end of year $1,741,723
-
25 · Other liabilities
beginning of year $366,846 · end of year $695,384
-
27 · Net assets without donor restrictions
beginning of year $8,159,442 · end of year $8,227,619
Mission and programs · 2024
Mission
BETTER BUSINESS BUREAU GREAT WEST & PACIFIC'S (BBB) MISSION IS TO ADVANCE MARKETPLACE TRUST. WE DO THIS BY REVIEWING BUSINESSES AND PROVIDING RATINGS AND BBB BUSINESS REVIEWS TO CONSUMERS, GIVING SPEECHES AND HOLDING OTHER EVENTS FOR CONSUMERS TO EDUCATE THEM, AND PROVIDING PRESS RELEASES ON THE LATEST MARKETPLACE SCAMS. BBB SUPPORTS OUR MISSION THROUGH ACCREDITATION DUES.
Activities or mission (Part I)
BBB GREAT WEST & PACIFIC'S MISSION IS TO ADVANCE MARKETPLACE TRUST. WE DO THIS BY REVIEWING BUSINESSES AND PROVIDING RATINGS AND BBB BUSINESS REVIEWS TO CONSUMERS, GIVING SPEECHES AND HOLDING OTHER EVENTS FOR CONSUMERS TO EDUCATE THEM, AND PROVIDING PRESS RELEASES ON THE LATEST MARKETPLACE SCAMS. BBB SUPPORTS OUR MISSION THROUGH ACCREDITATION DUES.
-
THE BETTER BUSINESS BUREAU GREAT WEST & PACIFIC (BBB) IS A NOT-FOR-PROFIT, PRIVATE ORGANIZATION, WITH THE GOAL OF MAINTAINING FAIR AND HONEST BUSINESS DEALINGS BETWEEN CONSUMERS AND BUSINESS IN OUR COMMUNITY INCLUDING MORE THAN 20,000 ACCREDITED BUSINESSES. THE BBB PROMOTES ETHICAL BUSINESS PRACTICES BY ISSUING REVIEWS ON BUSINESSES, INVESTIGATING ADVERTISING, MEDIATING BUYER-SELLER DISPUTES, REPORTING ON CHARITABLE AND SOLICIT ORGANIZATIONS, ISSUING ALERTS ABOUT SCHEMES AND FRAUDS, AND PROMOTING INTELLIGENT BUYING THROUGH CONSUMER AND BUSINESS EDUCATION.
As filed on the 2024 return.
Listed in Part VII
-
Carlos PachecoCARLOS PACHECO
CHAIR
- Total calculated
- $0
- Hours/week
- 2
-
Lon WilsonLON WILSON
VICE-CHAIR/TREASURER
- Total calculated
- $0
- Hours/week
- 2
-
Maria Borie BonkowskiMARIA BORIE BONKOWSKI
SECRETARY
- Total calculated
- $0
- Hours/week
- 2
-
Cassie BensonCASSIE BENSON
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Colby TakedaCOLBY TAKEDA
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Collen RudioCOLLEN RUDIO
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Damond WatkinsDAMOND WATKINS
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Daniel NewmanDANIEL NEWMAN
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
James HorningJAMES HORNING
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Janelle PfleigerJANELLE PFLEIGER
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Jim BurbridgeJIM BURBRIDGE
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
John ManolidesJOHN MANOLIDES
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Kimberly WymanKIMBERLY WYMAN
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Samantha PeasleeSAMANTHA PEASLEE
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Scott MillsapSCOTT MILLSAP
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Scott WilliamsSCOTT WILLIAMS
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Steven QuickSTEVEN QUICK
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 2
-
Dale DixonDALE DIXON
CIO
- Total calculated
- $335,554
- From this org
- $273,042
- From related orgs
- $0
- Other
- $62,512
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $229,423
- Bonus
- $38,318
- Other
- $5,301
- Deferred
- $13,504
- Nontaxable benefits
- $49,008
- Filer's total
- $335,554
-
Heather TuttleHEATHER TUTTLE
COO
- Total calculated
- $421,217
- From this org
- $364,660
- From related orgs
- $0
- Other
- $56,557
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $305,826
- Bonus
- $49,645
- Other
- $9,189
- Deferred
- $7,500
- Nontaxable benefits
- $49,057
- Filer's total
- $421,217
-
Tyler AndrewTYLER ANDREW
CEO/PRESIDENT
- Total calculated
- $586,227
- From this org
- $496,947
- From related orgs
- $0
- Other
- $89,280
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $419,999
- Bonus
- $75,600
- Other
- $1,348
- Deferred
- $40,200
- Nontaxable benefits
- $49,080
- Filer's total
- $586,227
-
Denita KittsDENITA KITTS
MARKETING SOLUTIONS LEAD
- Total calculated
- $177,021
- From this org
- $155,827
- From related orgs
- $0
- Other
- $21,194
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $41,071
- Bonus
- $114,147
- Other
- $609
- Deferred
- $9,313
- Nontaxable benefits
- $11,881
- Filer's total
- $177,021
-
Lauren QueckLAUREN QUECK
BUSINESS DEVELOPMENT REP
- Total calculated
- $221,590
- From this org
- $198,420
- From related orgs
- $0
- Other
- $23,170
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $75,274
- Bonus
- $122,906
- Other
- $240
- Deferred
- $11,717
- Nontaxable benefits
- $11,453
- Filer's total
- $221,590
-
Michelle BallardMICHELLE BALLARD
MARKETING SOLUTIONS SPECIALIST
- Total calculated
- $265,584
- From this org
- $245,835
- From related orgs
- $0
- Other
- $19,749
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $38,908
- Bonus
- $206,406
- Other
- $521
- Deferred
- $7,827
- Nontaxable benefits
- $11,922
- Filer's total
- $265,584
-
Nakedia WashingtonNAKEDIA WASHINGTON
VP OF OPERATIONS
- Total calculated
- $262,714
- From this org
- $232,060
- From related orgs
- $0
- Other
- $30,654
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $207,846
- Bonus
- $23,837
- Other
- $377
- Deferred
- $0
- Nontaxable benefits
- $30,654
- Filer's total
- $262,714
-
Rocelle InmanROCELLE INMAN
CONTROLLER
- Total calculated
- $218,171
- From this org
- $193,357
- From related orgs
- $0
- Other
- $24,814
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $153,116
- Bonus
- $39,280
- Other
- $961
- Deferred
- $9,187
- Nontaxable benefits
- $15,627
- Filer's total
- $218,171
Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.
Schedule J
Answered yes
- 3 · Independent compensation consultant
- 3 · Form 990 of other organizations
- 3 · Written employment contract
- 3 · Compensation survey or study
- 3 · Approval by the board or compensation committee
Answered no
- 4a · Severance or change-of-control payment
- 4b · Supplemental nonqualified retirement plan
- 4c · Equity-based compensation arrangement
Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.
Grants on this return
No itemized grants to organizations on this return.
Related organizations on this return
Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.
-
BBB BUSINESS AND CONSUMER FOUNDATION
501(c)(3) · CONSUMER EDUCATION · CO
Directly controlled by BBB GWP
Provenance
- Return type
- form_990
- Tax year
- 2024
- Filed
- 14 November 2025
- IRS schema version
- 2024v5.1
- Source object
- 202513179349311601
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