Totals
- Total revenue
- $31,254,696
- Total expenses
- $29,715,156
- Contributions and grants received
- $31,288,727
- Grants paid
- $0
- Program service revenue
- $1,815
- Investment income
- $45,312
- Other revenue
- -$81,158
- Total assets, end of year
- $11,712,232
- Total liabilities, end of year
- $4,037,809
- Net assets or fund balances, end of year
- $7,674,423
- Program services expenses (Part IX)
- $26,393,013
- Management and general expenses
- $2,784,477
- Fundraising expenses
- $537,666
- Program service expenses (Part III)
- $26,393,013
Program services were 88.8% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.
Line items
Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.
Revenue
Part VIII, the statement of revenue.
-
1a · Federated campaigns
$7,886
-
1e · Government grants (contributions)
$25,196,624
-
1f · All other contributions, gifts and grants
$6,084,217
-
2a · Program service revenue: CURRICULUM MANUAL
total $1,815 · related or exempt $1,815
-
3 · Investment income
total $45,312 · excluded $45,312
-
6a · Gross rents
real property $230,485
-
6b · Less rental expenses
real property $322,082
-
6c · Rental income or loss
real property -$91,597
-
6d · Net rental income or loss
total -$91,597 · excluded -$91,597
-
11a · Other revenue: MISCELLANEOUS
total $10,439 · excluded $10,439
-
11e · Other revenue, total
$10,439
Functional expenses
Part IX, the statement of functional expenses.
-
5 · Compensation of officers, directors and key employees
total $428,374 · program services $228,937 · management and general $148,032 · fundraising $51,405
-
7 · Other salaries and wages
total $20,251,296 · program services $18,503,727 · management and general $1,486,726 · fundraising $260,843
-
9 · Other employee benefits
total $2,623,414 · program services $2,488,816 · management and general $107,141 · fundraising $27,457
-
10 · Payroll taxes
total $1,868,713 · program services $1,679,147 · management and general $142,770 · fundraising $46,796
-
11b · Fees: legal
total $133,071 · management and general $133,071
-
11c · Fees: accounting
total $36,013 · management and general $36,013
-
11g · Fees: other
total $1,348,913 · program services $1,079,112 · management and general $216,775 · fundraising $53,026
-
12 · Advertising and promotion
total $39,311 · program services $34,424 · management and general $2,395 · fundraising $2,492
-
13 · Office expenses
total $219,943 · program services $182,320 · management and general $24,069 · fundraising $13,554
-
14 · Information technology
total $1,033,049 · program services $889,495 · management and general $118,918 · fundraising $24,636
-
16 · Occupancy
total $405,973 · program services $300,756 · management and general $65,105 · fundraising $40,112
-
19 · Conferences, conventions and meetings
total $158,342 · program services $134,018 · management and general $19,449 · fundraising $4,875
-
22 · Depreciation, depletion and amortization
total $74,252 · program services $36,985 · management and general $36,950 · fundraising $317
-
23 · Insurance
total $56,406 · program services $51,304 · management and general $4,244 · fundraising $858
-
24a · Other expenses: TELEPHONE
total $449,233 · program services $437,284 · management and general $9,723 · fundraising $2,226
-
24b · Other expenses: MISCELLANEOUS
total $356,036 · program services $270,213 · management and general $82,752 · fundraising $3,071
-
24c · Other expenses: RECRUITMENT
total $167,092 · program services $23,566 · management and general $143,288 · fundraising $238
-
24d · Other expenses: DUES AND SUBSCRIPTIONS
total $65,725 · program services $52,909 · management and general $7,056 · fundraising $5,760
Balance sheet
Part X, book values.
-
1 · Cash, non-interest-bearing
beginning of year $948,414 · end of year $147,781
-
2 · Savings and temporary cash investments
beginning of year $1,913,610 · end of year $3,313,662
-
3 · Pledges and grants receivable
beginning of year $3,664,554 · end of year $4,906,171
-
9 · Prepaid expenses and deferred charges
beginning of year $635,767 · end of year $758,495
-
10a · Land, buildings and equipment: cost or other basis
$502,169
-
10b · Land, buildings and equipment: accumulated depreciation
$289,043
-
10c · Land, buildings and equipment, net
beginning of year $287,377 · end of year $213,126
-
15 · Other assets
beginning of year $2,875,695 · end of year $2,372,997
-
17 · Accounts payable and accrued expenses
beginning of year $981,624 · end of year $1,150,236
-
19 · Deferred revenue
beginning of year $234,867 · end of year $421,884
-
25 · Other liabilities
beginning of year $2,978,848 · end of year $2,465,689
-
27 · Net assets without donor restrictions
beginning of year $6,130,078 · end of year $7,674,423
Mission and programs · 2025
Mission
TO FOSTER RESILIENCE AND WELLBEING FOR ALL BY CONNECTING PEOPLE TO ACCESSIBLE AND COMPASSIONATE SUPPORT.
-
CRISIS CONNECTIONS PROVIDES FREE AND RELIABLE CRISIS PREVENTION, INTERVENTION, AND POST-VENTION SERVICES FOR INDIVIDUALS EXPERIENCING A PERSONAL CRISIS - PHYSICAL, EMOTIONAL, OR FINANCIAL. OUR TRAINED VOLUNTEERS AND STAFF OFFER SUPPORT, HELP CALLERS CONNECT TO NECESSARY RESOURCES, AND LISTEN WITHOUT JUDGEMENT. OUR CRISIS SERVICES INCLUDE: 1) OUR 24-HOUR CRISIS LINE IS THERE WHEN A MEMBER OF THE COMMUNITY FEELS OVERWHELMED, DEEPLY SAD, ALONE, OR EVEN DESPERATE. THEY CAN TALK TO A REAL PERSON WHO LENDS AN UNDERSTANDING EAR AND HELPS THEM NAVIGATE THROUGH THE CRISIS; 2) TEEN LINK IS A CONFIDENTIAL HELPLINE FOR TEENS, BY TEENS. THROUGH PHONE, TEXT, AND CHAT, TEEN LINK VOLUNTEERS ADDRESS URGENT PROBLEMS SUCH AS SELF-HARM, LONELINESS, BULLYING, ABUSE, SUBSTANCE USE AND FAMILY ISSUES; 3) OUR WARM LINE OFFERS PEER SUPPORT FOR PEOPLE LIVING WITH EMOTIONAL AND MENTAL HEALTH CHALLENGES. BECAUSE WARM LINE VOLUNTEERS HAVE EXPERIENCED MENTAL HEALTH CHALLENGES THEMSELVES, THEY OFFER A SAFE AND CONFIDENTIAL OPTION FOR THOSE WHO WANT TO CONNECT WITH SOMEONE WHO UNDERSTANDS; 4) OUR WASHINGTON RECOVERY HELP LINE PROVIDES CRISIS INTERVENTION AND REFERRAL SERVICES FOR WASHINGTON STATE RESIDENTS STRUGGLING WITH ADDICTION. 5) CRISIS CONNECTIONS EXPERTLY TRAINED STAFF RESPOND TO 988 CALLS IN KING COUNTY 24/7. THEY HELP PEOPLE WHO ARE EXPERIENCING MENTAL HEALTH RELATED DISTRESS - THOUGHTS OF SUICIDE, MENTAL HEALTH OR SUBSTANCE USE CRISIS, AND OTHER KINDS OF EMOTIONAL DISTRESS. PEOPLE CAN CALL OR TEXT 988 OR CHAT 988LIFELINE.ORG FOR THEMSELVES OR IF THEY ARE WORRIED ABOUT A LOVED ONE WHO MAY NEED CRISIS SUPPORT.
Expenses $23,357,270
-
CRISIS CONNECTIONS' KING COUNTY 211 PROGRAM IS THE COMMUNITY'S LIFELINE FOR CONNECTING PEOPLE TO CRITICAL RESOURCES SUCH AS FOOD, SHELTER, EVICTION PREVENTION AND CAREGIVER SUPPORT. OUR 211 INFORMATION & REFERRAL SPECIALISTS HELP COMMUNITY MEMBERS NAVIGATE THE COMPLEX HEALTH AND HUMAN SERVICE LANDSCAPE AND CONNECT THEM TO BEST-FIT RESOURCES FOR THEIR UNIQUE NEEDS. 211'S OVERARCHING GOALS ARE TO PROVIDE THE SUPPORT NEEDED TO PREVENT URGENT NEEDS FROM BECOMING CRISES AND CONNECT PEOPLE TO RESOURCES TO IMPROVE THEIR HEALTH, WELL-BEING, AND QUALITY OF LIFE. OUR 211 TEAM ALSO MANAGES COMMUNITY RESOURCES ONLINE (CRO) - THE MOST UP-TO-DATE AND COMPREHENSIVE DATABASE OF HEALTH AND HUMAN SERVICES AVAILABLE FOR ALL OF WASHINGTON STATE. OUR INTAKE SPECIALISTS PROVIDE REFERRALS TO COMMUNITY CARE HUBS IN WASHINGTON STATE.
Expenses $3,035,743 · Revenue $1,815
As filed on the 2025 return. The filer continues this part on Schedule O, which is not shown here.
Listed in Part VII
-
John EngberJOHN ENGBER
BOARD PRESIDENT
- Total calculated
- $0
- Hours/week
- 1
-
Larry LittleLARRY LITTLE
VICE PRESIDENT AND TREASURER
- Total calculated
- $0
- Hours/week
- 1
-
Erica NgERICA NG
SECRETARY
- Total calculated
- $0
- Hours/week
- 1
-
Brian AbeelBRIAN ABEEL
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 1
-
Nicole ImbriacoNICOLE IMBRIACO
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 1
-
Dan KobussenDAN KOBUSSEN
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 1
-
Deb GumbardoDEB GUMBARDO
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 1
-
Robin WarrenROBIN WARREN
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 1
-
Stephanie FoxSTEPHANIE FOX
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 1
-
Eve CrevoshayEVE CREVOSHAY
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 1
-
Melissa MarshMELISSA MARSH
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 1
-
Michelle McDanielMICHELLE MCDANIEL
CHIEF EXECUTIVE OFFICER
- Total calculated
- $275,659
- From this org
- $264,487
- From related orgs
- $0
- Other
- $11,172
- Hours/week
- 37.5
Schedule J breakdown matched by us
- Base
- $234,487
- Bonus
- $30,000
- Other
- $0
- Deferred
- $0
- Nontaxable benefits
- $11,172
- Filer's total
- $275,659
-
Sonja HansonSONJA HANSON
VICE PRESIDENT OF FINANCE
- Total calculated
- $152,715
- From this org
- $152,715
- From related orgs
- $0
- Other
- $0
- Hours/week
- 37.5
Schedule J breakdown matched by us
- Base
- $152,715
- Bonus
- $0
- Other
- $0
- Deferred
- $0
- Nontaxable benefits
- $0
- Filer's total
- $152,715
-
Aundrea JacksonAUNDREA JACKSON
CHIEF OPERATIONS OFFICER
- Total calculated
- $202,838
- From this org
- $192,259
- From related orgs
- $0
- Other
- $10,579
- Hours/week
- 37.5
Schedule J breakdown matched by us
- Base
- $192,259
- Bonus
- $0
- Other
- $0
- Deferred
- $0
- Nontaxable benefits
- $10,579
- Filer's total
- $202,838
-
Ciera YoungCIERA YOUNG
CHIEF DIVERSITY, EQUITY, INCLUSION & BELONGING OFF
- Total calculated
- $178,668
- From this org
- $168,089
- From related orgs
- $0
- Other
- $10,579
- Hours/week
- 37.5
Schedule J breakdown matched by us
- Base
- $168,089
- Bonus
- $0
- Other
- $0
- Deferred
- $0
- Nontaxable benefits
- $10,579
- Filer's total
- $178,668
-
Megan HampsonMEGAN HAMPSON
CHIEF PHILANTHROPY & COMMUNITY RELATIONS OFFICER
- Total calculated
- $149,674
- From this org
- $142,622
- From related orgs
- $0
- Other
- $7,052
- Hours/week
- 37.5
-
Kim BjornKIM BJORN
911 DIVERSION DIRECTOR
- Total calculated
- $145,562
- From this org
- $134,983
- From related orgs
- $0
- Other
- $10,579
- Hours/week
- 37.5
-
Diane MayesDIANE MAYES
CLINICAL DIRECTOR 988 CRISIS SERVICES
- Total calculated
- $141,536
- From this org
- $130,957
- From related orgs
- $0
- Other
- $10,579
- Hours/week
- 37.5
Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.
Schedule J
Answered yes
- 3 · Compensation survey or study
- 3 · Approval by the board or compensation committee
Answered no
- 4a · Severance or change-of-control payment
- 4b · Supplemental nonqualified retirement plan
- 4c · Equity-based compensation arrangement
- 5a · Pay contingent on this organization's revenues
- 5b · Pay contingent on a related organization's revenues
- 6a · Pay contingent on this organization's net earnings
- 6b · Pay contingent on a related organization's net earnings
- 7 · Other non-fixed payments
- 8 · Paid under the initial-contract exception
Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.
Grants on this return
No itemized grants to organizations on this return.
Provenance
- Return type
- form_990
- Tax year
- 2025
- Filed
- 16 June 2026
- IRS schema version
- 2025v4.1
- Source object
- 202631689349301563
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