Form 990 for tax year 2024

Filed by CONSUMER DEBT COUNSELORS INC.

Totals

Total revenue: $1,701,867
Total expenses: $1,599,812
Contributions and grants received: $176,333
Grants paid: $0
Program service revenue: $1,525,534
Investment income: $0
Other revenue: $0
Total assets, end of year: $994,879
Total liabilities, end of year: $806,303
Net assets or fund balances, end of year: $188,576
Program services expenses (Part IX): $1,506,313
Management and general expenses: $93,499
Fundraising expenses: $0
Program service expenses (Part III): $1,506,313

Program services were 94.2% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

1f · All other contributions, gifts and grants

$176,333
2a · Program service revenue: PROGRAM FEES

total $1,525,534 · related or exempt $1,525,534

Functional expenses

Part IX, the statement of functional expenses.

5 · Compensation of officers, directors and key employees

total $81,402 · program services $65,242 · management and general $16,160
7 · Other salaries and wages

total $697,732 · program services $648,898 · management and general $48,834
9 · Other employee benefits

total $90,073 · program services $83,768 · management and general $6,305
11g · Fees: other

total $124,093 · program services $124,093
12 · Advertising and promotion

total $73,615 · program services $73,615
13 · Office expenses

total $18,853 · program services $17,533 · management and general $1,320
14 · Information technology

total $152,370 · program services $152,370
16 · Occupancy

total $84,362 · program services $78,457 · management and general $5,905
17 · Travel

total $24,730 · program services $22,999 · management and general $1,731
22 · Depreciation, depletion and amortization

total $85,045 · program services $79,092 · management and general $5,953
23 · Insurance

total $32,371 · program services $30,105 · management and general $2,266
24a · Other expenses: COMMUNICATIONS EXPENSE

total $37,459 · program services $34,837 · management and general $2,622
24b · Other expenses: CREDIT REPORTS

total $27,018 · program services $27,018
24c · Other expenses: NFCC MEMBERSHIP

total $26,433 · program services $26,433
24d · Other expenses: LICENSES AND PERMITS

total $16,402 · program services $15,254 · management and general $1,148
24e · All other expenses

total $27,854 · program services $26,599 · management and general $1,255

Balance sheet

Part X, book values.

1 · Cash, non-interest-bearing

beginning of year $110,114 · end of year $147,072
9 · Prepaid expenses and deferred charges

beginning of year $4,377 · end of year $2,121
10a · Land, buildings and equipment: cost or other basis

$80,802
10b · Land, buildings and equipment: accumulated depreciation

$61,846
10c · Land, buildings and equipment, net

beginning of year $17,978 · end of year $18,956
14 · Intangible assets

beginning of year $106,482 · end of year $173,854
15 · Other assets

beginning of year $291,337 · end of year $652,876
17 · Accounts payable and accrued expenses

beginning of year $15,675 · end of year $21,303
21 · Escrow or custodial account liability

beginning of year $91,031 · end of year $293,411
25 · Other liabilities

beginning of year $337,061 · end of year $491,589
27 · Net assets without donor restrictions

beginning of year $86,521 · end of year $188,576

Mission and programs · 2024

Mission

PROVIDE FINANCIAL LITERACY PROGRAMS THAT PROMOTE THE STEWARDSHIP OF FINANCIAL RESOURCES; PROVIDE FINANCIAL CRISIS COUNSELING ON A LOW-COST/NO-COST BASIS; AND, SERVE AS A COMMUNITY RESOURCE FOR FINANCIAL COUNSELING AND EDUCATION.

Activities or mission (Part I)

FINANCIAL CRISIS COUNSELING AND FINANCIAL LITERACY.

CONSUMER DEBT COUNSELORS PROVIDES FINANCIAL COUNSELING AND EDUCATION AND PROMOTES FINANCIAL WELLNESS TO UNDERSERVED AMERICAN FAMILIES. THE ORGANIZATION IS A MEMBER OF THE NATIONAL FOUNDATION FOR CREDIT COUNSELING (NFCC), IS AN ACCREDITED MEMBER OF THE BETTER BUSINESS BUREAU WITH AN A+ RATING, AND HAS AN ISO 9001 CERTIFIED QUALITY MANAGEMENT SYSTEM. CLIENTS WHO BOOK AN APPOINTMENT WITH A CERTIFIED CREDIT COUNSELOR COMPLETE A DETAILED FINANCIAL REVIEW. THEY WORK WITH THEIR COUNSELOR TO DEFINE THEIR FINANCIAL GOALS, ESTABLISH A BUDGET, AND CREATE AN ACTION PLAN TO ACHIEVE THEM. ALL FINANCIAL COUNSELING IS PROVIDED AT NO COST TO OUR CLIENTELE. GENEROUS GRANTS FROM COMMUNITY PARTNERS SUPPLY FUNDING. SOME CLIENTS WHO UNDERGO FINANCIAL COUNSELING MAY ENROLL IN A DEBT MANAGEMENT PROGRAM (DMP), WHICH ALLOWS CREDITORS TO RECOVER TOTAL OUTSTANDING BALANCES WHILE NEGOTIATING CONCESSIONS LIKE LOWER INTEREST RATES TO ENSURE CLIENTS CAN REPAY THEIR DEBTS WITHOUT ADDITIONAL FINANCIAL DIFFICULTIES. DURING THE 2025 FISCAL YEAR, CONSUMER DEBT COUNSELORS CONDUCTED 3155 FINANCIAL COUNSELING SESSIONS IN PERSON, ONLINE, AND OVER THE TELEPHONE. IN THE SAME PERIOD, 963 CLIENTS STARTED A NEW DMP, AND 339 CLIENTS SUCCESSFULLY COMPLETED A DMP.

Expenses $1,144,799 · Revenue $1,159,406
SINCE 2012, CONSUMER DEBT COUNSELORS HAS MET THE U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT'S (HUD) STRICT REQUIREMENTS TO BE A HUD-CERTIFIED HOUSING COUNSELING AGENCY. OUR HOUSING COUNSELORS WORK WITH UNDERSERVED COMMUNITIES TO OVERCOME HOUSING CHALLENGES IN MULTIPLE AREAS, INCLUDING FAIR HOUSING, HOMELESSNESS, RENTAL HOUSING, HOMEOWNERSHIP, MORTGAGE MODIFICATION, AND FORECLOSURE ASSISTANCE AND EDUCATION. ALL HOUSING COUNSELING SERVICES ARE PROVIDED AT NO COST TO CLIENTS. FUNDING FOR HOUSING PROGRAMS COMES FROM VARIOUS SOURCES, INCLUDING THE U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT (HUD), COMMUNITY PARTNERSHIPS, AND STATE AND LOCAL GOVERNMENTS. SOME HOUSING CLIENTS ENGAGE THE ORGANIZATION VIA WORKSHOPS. CONSUMER DEBT COUNSELORS REGULARLY HOLD SEMINARS ON BOTH PRE-PURCHASE AND POST-PURCHASE HOMEOWNERSHIP EDUCATION. DURING THE 2025 FISCAL YEAR, THE ORGANIZATION HELD 12 WORKSHOPS. OTHER HOUSING CLIENTS ENGAGE IN ONE-ON-ONE COUNSELING. DURING THE 2025 FISCAL YEAR, CONSUMER DEBT COUNSELORS PROVIDED ONE-ON-ONE HOUSING COUNSELING TO 587 CLIENTS. OVERALL, INCLUDING BOTH WORKSHOPS AND ONE-ON-ONE COUNSELING, CONSUMER DEBT COUNSELORS IMPROVED THE FINANCIAL CAPABILITIES AND SKILLS OF 696 CLIENTS, REFERRED 399 CLIENTS TO ADDITIONAL HOUSING SERVICES, REFERRED 5 CLIENTS TO OTHER SOCIAL SERVICES, COMPLETED 43 HOMELESS OR RENTAL COUNSELING SESSIONS, AND DELIVERED 39 PRE-PURCHASE COUNSELING SESSIONS THAT RESULTED IN THE PURCHASE OF A HOME.

Expenses $256,072 · Revenue $259,340
CONSUMER DEBT COUNSELORS SEEKS TO BE A TRUSTED AND RESPECTED VOICE FOR CONSUMER FINANCIAL EDUCATION AND PROBLEM RESOLUTION IN OUR COMMUNITIES. ONE OF OUR PRIMARY FOCUS AREAS IS COMMUNITY OUTREACH. SINCE 2015, CONSUMER DEBT COUNSELORS HAS BEEN A PROUD SPONSOR OF JEWISH FAMILY SERVICES OF GREATER ORLANDO'S (JFS ORLANDO) FAMILY STABILIZATION PROGRAM (FSP). THE FSP IS A PREVENTATIVE, SIX-MONTH CASE MANAGEMENT PROGRAM DESIGNED TO HELP FAMILIES OBTAIN SELF-SUFFICIENCY BY TEACHING THEM CRITICAL SKILLS AND TOOLS TO RESOLVE CRISES AND AVOID FUTURE HARDSHIPS WHILE ACHIEVING LONG-TERM STABILITY. THE PROGRAM'S PRIMARY OBJECTIVES ARE TO IMPROVE FINANCIAL MANAGEMENT SKILLS, EMPLOYABILITY, FAMILY STABILITY, AND MENTAL HEALTH AND TO MAINTAIN OR IMPROVE HOUSING. THIS IS ACCOMPLISHED BY PROVIDING CLIENTS WITH VARIOUS SUPPORTIVE SERVICES AT NO COST TO PARTICIPANTS. CONSUMER DEBT COUNSELORS PROVIDES WORKSHOPS ON CRISIS BUDGETING, REBUILDING CREDIT, SAVING, AND BASIC MONEY MANAGEMENT FOR EACH COHORT. ADDITIONALLY, THE ORGANIZATION PROVIDES ONGOING ONE-ON-ONE FINANCIAL COUNSELING FOR ALL PROGRAM PARTICIPANTS. DURING THE 2025 FISCAL YEAR, 40 HOUSEHOLDS PARTICIPATED IN JFS ORLANDO'S FSP. EACH OF THESE HOUSEHOLDS COMPLETED WORKSHOPS AND FINANCIAL COUNSELING SESSIONS.

Expenses $105,442 · Revenue $106,788

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

GEORGE JANAS CLU CHFC FICF

PRESIDENT

Total calculated

$14,321

From this org

$0

From related orgs

$0

Other

$14,321

Hours/week

40
JAY GEWOLB MD

SECRETARY/TRUSTEE

Total calculated

$0

Hours/week

0.5
JAMES H SULLIVAN CPA MAS CSA AFC

TREASURER/TRUSTEE

Total calculated

$0

Hours/week

0.5
K LAYNE HALL

TRUSTEE

Total calculated

$0

Hours/week

0.5
JOSEPH BOURKE

TRUSTEE

Total calculated

$0

Hours/week

0.5
KELLEY CLARK MARTIN

COO

Total calculated

$67,081

From this org

$67,081

From related orgs

$0

Other

$0

Hours/week

40

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type: form_990
Tax year: 2024
Filed: 23 June 2026
IRS schema version: 2024v5.5
Source object: 202631769349300003

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