Form 990 for tax year 2024

Totals

Total revenue

$3,851,112

Total expenses

$4,061,574

Contributions and grants received

$3,840,216

Grants paid

$0

Program service revenue

$0

Investment income

$10,896

Other revenue

$0

Total assets, end of year

$2,089,695

Total liabilities, end of year

$396,375

Net assets or fund balances, end of year

$1,693,320

Program services expenses (Part IX)

$3,168,668

Management and general expenses

$454,638

Fundraising expenses

$438,268

Program service expenses (Part III)

$3,168,668

Program services were 78.0% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Mission and programs · 2024

• FAMILY LAW INFORMATION HELPLINES: OUR BILINGUAL TELEPHONE, EMAIL AND LIVE-CHAT HELPLINES CONTINUE TO BE THE PRIMARY POINT OF ENTRY FOR PARENTS AND OTHERS WHO NEED OUR SUPPORT AND GUIDANCE, AND A CENTRAL ARTERY THROUGH WHICH CLIENTS CAN ACCESS OUR MORE IN-DEPTH SERVICES. HELPLINE SERVICES ARE AVAILABLE IN ENGLISH AND SPANISH, AND WE USE A TRANSLATION SERVICE TO ASSIST CALLERS WHO SPEAK ADDITIONAL LANGUAGES. WE SERVED 15,672 PEOPLE ON OUR HELPLINES IN FY25.

  Expenses $703,874

• LEGAL CONSULTATIONS: UNREPRESENTED LITIGANTS MEET WITH A STAFF ATTORNEY FOR ABOUT AN HOUR TO RECEIVE VITAL SUPPORT IN PREPARING A CASE. CONSULTATIONS TAKE PLACE OVER THE PHONE OR VIA MICROSOFT TEAMS. CLIENTS RECEIVE IN-DEPTH ADVICE AND COUNSEL, AND MANY RETURN FOR FOLLOW-UP ADVICE AND SUPPORT. IN FY25 WE COMPLETED 2,747 CONSULTATIONS, INCLUDING 1,470 INITIAL CONSULTATIONS AND 1,277 FOLLOW UP CONSULTATIONS.

  Expenses $665,130

• PRO BONO PROGRAM: FAMILY LEGAL CARE'S PRO BONO PROGRAM ALLOWS CLIENTS TO RECEIVE LEGAL ADVICE FROM VOLUNTEER ATTORNEYS ON THEIR MOBILE DEVICES OR COMPUTERS FROM WHEREVER THEY ARE. THIS UNIQUE PROGRAM ALLEVIATES BARRIERS TO SERVICE FOR PEOPLE WITHOUT LEGAL REPRESENTATION, ELIMINATING THE NEED FOR LONG-DISTANCE TRIPS TO THE COURTHOUSE, INCREASING ACCESSIBILITY FOR DISABLED OR HOMEBOUND CLIENTS AND MITIGATING EXPENSIVE BURDENS LIKE TAKING TIME AWAY FROM WORK AND SECURING CHILDCARE SERVICES. WE FACILITATED 659 CONSULTATIONS WITH PRO BONO ATTORNEYS IN FY25, THE HIGHEST NUMBER EVER COMPLETED IN A ONE-YEAR PERIOD.

  Expenses $522,673

• LEGAL INFORMATION AND TECH HUBS: WE PROVIDE LEGAL INFORMATION TO WALK-IN VISITORS TO NYC'S BUSIEST COURTHOUSES AT OUR LEGAL INFORMATION HUBS. IN ADDITION TO LEGAL INFORMATION, LITIGANTS AFFECTED BY THE DIGITAL DIVIDE CAN VISIT OUR BROOKLYN, QUEENS, AND BRONX TECH HUBS FOR TECHNICAL ASSISTANCE ACCESSING THE HYBRID COURT SYSTEM. LITIGANTS WHO MAY NOT HAVE ACCESS TO TECHNOLOGY, A STABLE INTERNET CONNECTION, OR A PRIVATE SPACE CAN CONDUCT THEIR VIRTUAL HEARINGS AND UPLOAD DOCUMENTS RELATED TO THEIR CASE. WE SERVED 7,552 INDIVIDUALS AT NYC'S BOROUGH FAMILY COURTS IN FY25.

  Expenses $357,001

• DIGITAL JUSTICE INITIATIVE: FAMILY LEGAL CARE IS AT THE FOREFRONT OF DEVELOPING TOOLS THAT LEVERAGE THE POWER OF TECHNOLOGY TO INCREASE ACCESS TO JUSTICE. OUR FAMILY LAW NAVIGATOR TOOL DELIVERS FAMILY LAW INFORMATION CUSTOMIZED TO EACH PERSON'S LEGAL CASE AND SITUATION QUICKLY, ANONYMOUSLY, AND FOR FREE. IN JUST 2-3 MINUTES, FAMILY LAW NAVIGATOR PROVIDES LEGAL INFORMATION THAT CAN BE A HELPFUL STARTING POINT FOR PEOPLE WHO ARE BEGINNING TO ADDRESS THEIR FAMILY LAW ISSUE. OUR GUIDED COURT FORMS MAKE IT EASY FOR LITIGANTS TO UNDERSTAND, COMPLETE, AND UPLOAD ESSENTIAL COURT DOCUMENTS FROM ANY WEB-CONNECTED DEVICE WITHOUT A COMPUTER OR EXTRA PDF-EDITING SOFTWARE. OUR FAMILY LAW EXPLAINED DIGITAL SHORTS, A VIDEO SERIES THAT USES EASY-TO-UNDERSTAND LANGUAGE TO DISTILL COMPLEX FAMILY LAW TOPICS INTO SHORT, DIGESTIBLE PIECES FOR PEOPLE WHO LEARN BEST BY VIDEO, LIKE PEOPLE WITH LOW LITERACY LEVELS, OR AUDITORY LEARNERS. DIGITAL JUSTICE TOOLS WERE USED OVER 7,500 TIMES THIS YEAR: 2,429 PEOPLE USED THE FAMILY LAW NAVIGATOR; 2,464 GUIDED COURT FORMS WERE COMPLETED; AND OUR FAMILY LAW EXPLAINED VIDEOS HAVE RECEIVED 2,671 VIEWS SINCE THEIR RELEASE IN NOVEMBER 2024, THE EQUIVALENT OF 54 HOURS OF WATCH TIME.

  Expenses $329,451

• LEGAL EDUCATION AND COMMUNITY OUTREACH: FAMILY LEGAL CARE WORKS WITH COMMUNITY PARTNERS AND SERVICE PROVIDERS TO OFFER IN-PERSON AND VIRTUAL WORKSHOPS AND LEGAL CLINICS IN BOTH ENGLISH AND SPANISH. WE PRIORITIZE OUTREACH TO KEY CONSTITUENT GROUPS WITH SPECIFIC NEEDS, INCLUDING: 1) VETERANS AND ACTIVE MILITARY SERVICE-MEMBERS; 2) SPANISH-SPEAKING AND IMMIGRANT FAMILIES; 3) PREVIOUSLY INCARCERATED AND INCARCERATED PARENTS; AND 4) SURVIVORS OF DOMESTIC VIOLENCE. IN FY25, 579 PRO SE LITIGANTS AND SERVICE PROVIDERS PARTICIPATED IN AN OUTREACH EVENT, RESULTING IN NEARLY 4,000 PARTICIPANTS REFERRED TO FAMILY LEGAL CARE. OUR WEBINARS RECEIVED 2,244 VIEWS IN FY25, THE EQUIVALENT OF 335 HOURS OF WATCH TIME.

  Expenses $282,887

• ADVOCACY: IN JANUARY 2025, FAMILY LEGAL CARE'S THEN-CEO CATHY CRAMER AND LEGAL DIRECTOR NATHALIE GONZLEZ SPOKE AT A PLENARY SESSION FOR 150 NEWLY ELECTED AND APPOINTED JUDGES AT THE STATE JUDICIAL INSTITUTE, WHERE ALL NEW STATE JUDGES GO FOR TRAINING AND TO REMAIN CURRENT ON THE DEVELOPMENTS ON THE LAW. THEIR PRESENTATION ON PRACTICAL STRATEGIES FOR WORKING WITH UNREPRESENTED LITIGANTS COVERED AN OVERVIEW OF FAMILY LEGAL CARE'S SERVICES, THE PAIN POINTS PRO SE LITIGANTS FACE, OFFERED SOLUTIONS FOR JUDGES TO USE, AND SHARED CLIENTS' STORIES. IN APRIL, WE FACILITATED A TWO-HOUR WORKSHOP FOR OVER 100 COURT PERSONNEL FROM NEW YORK ON THE IMPACT OF CHILD SUPPORT ON FAMILIES.

  Expenses $122,368

• LEGAL RESOURCE GUIDES (LRGS): OUR LIBRARY OF ORIGINAL, MULTILINGUAL LRGS MORE THAN 60 UNIQUE GUIDES AVAILABLE IN 9 LANGUAGES COVER A RANGE OF FAMILY LAW ISSUES. THEY ARE AVAILABLE AT VARIOUS COURTHOUSES, THROUGH COMMUNITY PARTNERS, AND ON OUR WEBSITE, WHERE THEY CAN BE EASILY FILTERED BY TOPIC, LANGUAGE, AND REGION. IN FY25, OUR LRGS HAVE BEEN VIEWED OVER 120,000 TIMES.

  Expenses $132,481

• LEGAL RESEARCH - STREAMLINES THE LEGAL SOURCES AVAILABLE TO STAFF AND PROVIDED TO LITIGANTS. THROUGH THIS WORK, FLC STAYS CURRENT WITH ANY AND ALL CHANGES IN THE LAW AND RESEARCH NUANCES TOPICS THAT IMPACT FLC'S WORK.

  Expenses $52,803

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type

form_990

Tax year

2024

Filed

22 April 2026

IRS schema version

2024v5.5

Source object

202601129349301215

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