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Nonprofiteer
← CRISIS CONNECTIONS

Form 990 for tax year 2024

Filed by CRISIS CONNECTIONS.

Totals

Total revenue
$25,330,257
Total expenses
$25,037,992
Contributions and grants received
$25,348,364
Grants paid
$0
Program service revenue
$77,308
Investment income
-$89,354
Other revenue
-$6,061
Total assets, end of year
$10,325,417
Total liabilities, end of year
$4,195,339
Net assets or fund balances, end of year
$6,130,078
Program services expenses (Part IX)
$22,364,962
Management and general expenses
$2,142,230
Fundraising expenses
$530,800
Program service expenses (Part III)
$22,364,962

Program services were 89.3% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1a · Federated campaigns

    $52,508

  • 1e · Government grants (contributions)

    $20,801,519

  • 1f · All other contributions, gifts and grants

    $4,494,337

  • 2a · Program service revenue: CURRICULUM MANUAL

    total $77,308 · related or exempt $77,308

  • 3 · Investment income

    total $6,094 · excluded $6,094

  • 6a · Gross rents

    real property $95,643

  • 6b · Less rental expenses

    real property $103,765

  • 6c · Rental income or loss

    real property -$8,122

  • 6d · Net rental income or loss

    total -$8,122 · excluded -$8,122

  • 7b · Less cost or other basis and sales expenses

    other assets $95,448

  • 7c · Gain or loss

    other assets -$95,448

  • 7d · Net gain or loss

    total -$95,448 · excluded -$95,448

  • 11a · Other revenue: MISCELLANEOUS

    total $2,061 · excluded $2,061

  • 11e · Other revenue, total

    $2,061

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $372,146 · management and general $372,146

  • 7 · Other salaries and wages

    total $17,136,054 · program services $15,887,011 · management and general $988,412 · fundraising $260,631

  • 9 · Other employee benefits

    total $1,962,574 · program services $1,894,204 · management and general $45,583 · fundraising $22,787

  • 10 · Payroll taxes

    total $1,603,028 · program services $1,430,882 · management and general $150,870 · fundraising $21,276

  • 11a · Fees: management

    total $204,869 · program services $165,329 · management and general $39,540

  • 11b · Fees: legal

    total $73,431 · management and general $73,431

  • 11c · Fees: accounting

    total $22,600 · management and general $22,600

  • 11g · Fees: other

    total $573,074 · program services $384,258 · management and general $91,898 · fundraising $96,918

  • 12 · Advertising and promotion

    total $58,450 · program services $40,421 · management and general $4,238 · fundraising $13,791

  • 13 · Office expenses

    total $221,096 · program services $174,814 · management and general $25,644 · fundraising $20,638

  • 14 · Information technology

    total $971,599 · program services $873,600 · management and general $74,344 · fundraising $23,655

  • 16 · Occupancy

    total $481,899 · program services $338,798 · management and general $97,017 · fundraising $46,084

  • 19 · Conferences, conventions and meetings

    total $172,709 · program services $158,073 · management and general $10,330 · fundraising $4,306

  • 22 · Depreciation, depletion and amortization

    total $109,565 · program services $86,563 · management and general $20,882 · fundraising $2,120

  • 23 · Insurance

    total $51,533 · program services $47,113 · management and general $3,694 · fundraising $726

  • 24a · Other expenses: TELEPHONE

    total $461,297 · program services $449,614 · management and general $9,255 · fundraising $2,428

  • 24b · Other expenses: MISCELLANEOUS

    total $390,618 · program services $283,616 · management and general $93,323 · fundraising $13,679

  • 24c · Other expenses: EQUIPMENT MAINTENANCE

    total $102,161 · program services $89,861 · management and general $11,936 · fundraising $364

  • 24d · Other expenses: DUES AND SUBSCRIPTIONS

    total $69,289 · program services $60,805 · management and general $7,087 · fundraising $1,397

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $1,343,004 · end of year $948,414

  • 2 · Savings and temporary cash investments

    beginning of year $1,280,403 · end of year $1,913,610

  • 3 · Pledges and grants receivable

    beginning of year $3,804,746 · end of year $3,664,554

  • 9 · Prepaid expenses and deferred charges

    beginning of year $365,813 · end of year $635,767

  • 10a · Land, buildings and equipment: cost or other basis

    $649,912

  • 10b · Land, buildings and equipment: accumulated depreciation

    $362,535

  • 10c · Land, buildings and equipment, net

    beginning of year $460,531 · end of year $287,377

  • 15 · Other assets

    beginning of year $3,370,550 · end of year $2,875,695

  • 17 · Accounts payable and accrued expenses

    beginning of year $1,191,440 · end of year $981,624

  • 19 · Deferred revenue

    beginning of year $159,591 · end of year $234,867

  • 25 · Other liabilities

    beginning of year $3,468,315 · end of year $2,978,848

  • 27 · Net assets without donor restrictions

    beginning of year $5,805,701 · end of year $6,130,078

Mission and programs · 2024

Mission

TO FOSTER RESILIENCE AND WELLBEING FOR ALL BY CONNECTING PEOPLE TO ACCESSIBLE AND COMPASSIONATE SUPPORT.

  • CRISIS CONNECTIONS PROVIDES FREE AND RELIABLE CRISIS PREVENTION, INTERVENTION, AND POST-VENTION SERVICES FOR INDIVIDUALS EXPERIENCING A PERSONAL CRISIS - PHYSICAL, EMOTIONAL, OR FINANCIAL. OUR TRAINED VOLUNTEERS AND STAFF OFFER SUPPORT, HELP CALLERS CONNECT TO NECESSARY RESOURCES, AND LISTEN WITHOUT JUDGEMENT. OUR CRISIS SERVICES INCLUDE: 1) OUR 24-HOUR CRISIS LINE IS THERE WHEN A MEMBER OF THE COMMUNITY FEELS OVERWHELMED, DEEPLY SAD, ALONE, OR EVEN DESPERATE. THEY CAN TALK TO A REAL PERSON WHO LENDS AN UNDERSTANDING EAR AND HELPS THEM NAVIGATE THROUGH THE CRISIS; 2) TEEN LINK IS A CONFIDENTIAL HELPLINE FOR TEENS, BY TEENS. THROUGH PHONE, TEXT, AND CHAT, TEEN LINK VOLUNTEERS ADDRESS URGENT PROBLEMS SUCH AS SELF-HARM, LONELINESS, BULLYING, ABUSE, SUBSTANCE USE AND FAMILY ISSUES; 3) OUR WARM LINE OFFERS PEER SUPPORT FOR PEOPLE LIVING WITH EMOTIONAL AND MENTAL HEALTH CHALLENGES. BECAUSE WARM LINE VOLUNTEERS HAVE EXPERIENCED MENTAL HEALTH CHALLENGES THEMSELVES, THEY OFFER A SAFE AND CONFIDENTIAL OPTION FOR THOSE WHO WANT TO CONNECT WITH SOMEONE WHO UNDERSTANDS; 4) OUR WASHINGTON RECOVERY HELP LINE PROVIDES CRISIS INTERVENTION AND REFERRAL SERVICES FOR WASHINGTON STATE RESIDENTS STRUGGLING WITH ADDICTION. 5) CRISIS CONNECTIONS EXPERTLY TRAINED STAFF RESPOND TO 988 CALLS IN KING COUNTY 24/7. THEY HELP PEOPLE WHO ARE EXPERIENCING MENTAL HEALTH RELATED DISTRESS - THOUGHTS OF SUICIDE, MENTAL HEALTH OR SUBSTANCE USE CRISIS, AND OTHER KINDS OF EMOTIONAL DISTRESS. PEOPLE CAN CALL OR TEXT 988 OR CHAT 988LIFELINE.ORG FOR THEMSELVES OR IF THEY ARE WORRIED ABOUT A LOVED ONE WHO MAY NEED CRISIS SUPPORT.

    Expenses $19,310,124

  • CRISIS CONNECTIONS' KING COUNTY 211 PROGRAM IS THE COMMUNITY'S LIFELINE FOR CONNECTING PEOPLE TO CRITICAL RESOURCES SUCH AS FOOD, SHELTER, EVICTION PREVENTION AND CAREGIVER SUPPORT. OUR 211 INFORMATION & REFERRAL SPECIALISTS HELP COMMUNITY MEMBERS NAVIGATE THE COMPLEX HEALTH AND HUMAN SERVICE LANDSCAPE AND CONNECT THEM TO BEST-FIT RESOURCES FOR THEIR UNIQUE NEEDS. 211'S OVERARCHING GOALS ARE TO PROVIDE THE SUPPORT NEEDED TO PREVENT URGENT NEEDS FROM BECOMING CRISES AND CONNECT PEOPLE TO RESOURCES TO IMPROVE THEIR HEALTH, WELL-BEING, AND QUALITY OF LIFE. OUR 211 TEAM ALSO MANAGES COMMUNITY RESOURCES ONLINE (CRO) - THE MOST UP-TO-DATE AND COMPREHENSIVE DATABASE OF HEALTH AND HUMAN SERVICES AVAILABLE FOR ALL OF WASHINGTON STATE. OUR INTAKE SPECIALISTS PROVIDE REFERRALS TO COMMUNITY CARE HUBS IN WASHINGTON STATE.

    Expenses $3,054,838 · Revenue $77,308

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • John Engber

    PRESIDENT

    Total calculated
    $0
    Hours/week
    1
  • Larry Little

    VICE PRESIDENT & TREASURER

    Total calculated
    $0
    Hours/week
    1
  • Stacey Baker

    SECRETARY

    Total calculated
    $0
    Hours/week
    1
  • Melissa Marsh

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1
  • Deb Gumbardo

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1
  • Stephanie Fox

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1
  • Erica Ng

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1
  • Michelle McDaniel

    CHIEF EXECUTIVE OFFICER

    Total calculated
    $235,695
    From this org
    $213,713
    From related orgs
    $0
    Other
    $21,982
    Hours/week
    37.5

    Schedule J breakdown matched by us

    Base
    $198,221
    Bonus
    $15,492
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $21,982
    Filer's total
    $235,695
  • Sonja Hanson

    SENIOR DIRECTOR OF FINANCE

    Total calculated
    $136,451
    From this org
    $136,451
    From related orgs
    $0
    Other
    $0
    Hours/week
    37.5
  • Aundrea Jackson

    CHIEF ADMINISTRATIVE OFFICER

    Total calculated
    $195,810
    From this org
    $186,492
    From related orgs
    $0
    Other
    $9,318
    Hours/week
    37.5

    Schedule J breakdown matched by us

    Base
    $184,492
    Bonus
    $2,000
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $9,318
    Filer's total
    $195,810
  • Ciera Young

    CHIEF DEIB OFFICER

    Total calculated
    $158,642
    From this org
    $158,055
    From related orgs
    $0
    Other
    $587
    Hours/week
    37.5

    Schedule J breakdown matched by us

    Base
    $157,055
    Bonus
    $1,000
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $587
    Filer's total
    $158,642
  • Sergey Smirnov

    SENIOR DEVELOPMENT DIRECTOR

    Total calculated
    $150,187
    From this org
    $140,877
    From related orgs
    $0
    Other
    $9,310
    Hours/week
    37.5

    Schedule J breakdown matched by us

    Base
    $139,877
    Bonus
    $1,000
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $9,310
    Filer's total
    $150,187
  • Alice Nichols

    SENIOR DIRECTOR OF CLINICAL OPERATIONS

    Total calculated
    $138,304
    From this org
    $137,717
    From related orgs
    $0
    Other
    $587
    Hours/week
    37.5
  • Kenneth Gardiner

    CLINICAL SUPERVISOR

    Total calculated
    $149,304
    From this org
    $139,986
    From related orgs
    $0
    Other
    $9,318
    Hours/week
    37.5

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type
form_990
Tax year
2024
Filed
17 July 2025
IRS schema version
2024v5.2
Source object
202501999349301500

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