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Nonprofiteer
← VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC

Form 990 for tax year 2023

Filed by VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND INC.

Totals

Total revenue
$28,124,728
Total expenses
$30,024,000
Contributions and grants received
$2,031,537
Grants paid
$0
Program service revenue
$25,962,286
Investment income
$130,905
Other revenue
$0
Total assets, end of year
$9,298,064
Total liabilities, end of year
$16,784,645
Net assets or fund balances, end of year
-$7,486,581
Program services expenses (Part IX)
$23,138,817
Management and general expenses
$6,885,183
Fundraising expenses
$0
Program service expenses (Part III)
$23,138,817

Program services were 77.1% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1d · Related organizations

    $150,790

  • 1e · Government grants (contributions)

    $1,880,747

  • 2a · Program service revenue: NET PATIENT SERVICES

    total $25,961,156 · related or exempt $25,961,156

  • 2b · Program service revenue: COPY OF MEDICAL RECORD

    total $1,130 · related or exempt $1,130

  • 3 · Investment income

    total $107,986 · excluded $107,986

  • 7a · Gross sales of assets other than inventory

    securities $16,577,919

  • 7b · Less cost or other basis and sales expenses

    securities $16,555,000

  • 7c · Gain or loss

    securities $22,919

  • 7d · Net gain or loss

    total $22,919 · excluded $22,919

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $364,889 · program services $364,889

  • 7 · Other salaries and wages

    total $16,774,992 · program services $14,856,840 · management and general $1,918,152

  • 8 · Pension plan contributions

    total $530,459 · program services $468,794 · management and general $61,665

  • 9 · Other employee benefits

    total $2,727,916 · program services $2,727,916

  • 10 · Payroll taxes

    total $1,256,399 · program services $1,115,242 · management and general $141,157

  • 11a · Fees: management

    total $3,158,555 · program services $52,652 · management and general $3,105,903

  • 11b · Fees: legal

    total $7,936 · program services $7,044 · management and general $892

  • 11g · Fees: other

    total $1,786,122 · program services $1,054,435 · management and general $731,687

  • 12 · Advertising and promotion

    total $43,359 · program services $2,671 · management and general $40,688

  • 13 · Office expenses

    total $1,429,319 · program services $1,336,370 · management and general $92,949

  • 14 · Information technology

    total $782,023 · program services $548,527 · management and general $233,496

  • 16 · Occupancy

    total $455,535 · program services $3,915 · management and general $451,620

  • 17 · Travel

    total $479,954 · program services $477,475 · management and general $2,479

  • 19 · Conferences, conventions and meetings

    total $31,513 · program services $28,644 · management and general $2,869

  • 20 · Interest

    total $27,734 · program services $15,208 · management and general $12,526

  • 22 · Depreciation, depletion and amortization

    total $73,792 · management and general $73,792

  • 23 · Insurance

    total $93,255 · program services $78,195 · management and general $15,060

  • 24a · Other expenses: DUES & MEMBERSHIP

    total $248 · management and general $248

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    end of year $168,220

  • 2 · Savings and temporary cash investments

    end of year $471,336

  • 4 · Accounts receivable

    beginning of year $5,124,458 · end of year $4,567,198

  • 9 · Prepaid expenses and deferred charges

    beginning of year $75,433 · end of year $72,408

  • 10a · Land, buildings and equipment: cost or other basis

    $5,571,701

  • 10b · Land, buildings and equipment: accumulated depreciation

    $5,450,496

  • 10c · Land, buildings and equipment, net

    beginning of year $194,997 · end of year $121,205

  • 15 · Other assets

    beginning of year $3,733,496 · end of year $3,897,697

  • 17 · Accounts payable and accrued expenses

    beginning of year $13,280,898 · end of year $15,646,231

  • 19 · Deferred revenue

    beginning of year $438,392 · end of year $358,142

  • 25 · Other liabilities

    beginning of year $1,718,604 · end of year $780,272

  • 27 · Net assets without donor restrictions

    beginning of year -$8,250,264 · end of year -$9,711,581

  • 28 · Net assets with donor restrictions

    beginning of year $1,940,754 · end of year $2,225,000

Mission and programs · 2023

Mission

THE MISSION OF THE ORGANIZATION IS TO IMPROVE THE HEALTH OF THE PEOPLE IN OUR COMMUNITIES EVERY DAY, WITH QUALITY AND COMPASSION.

  • HOME CARE: THE HOME CARE PROGRAM OF VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND (VNAH) SERVES ABOUT 7000 PATIENTS ANNUALLY. THE SERVICES, AIMED AT ALLOWING PATIENTS TO RECUPERATE WHILE REMAINING IN THE COMFORT OF THEIR HOMES, INCLUDE SKILLED NURSING, REHABILITATION THERAPY, MEDICAL SOCIAL WORK, AND PERSONAL CARE. THE ORGANIZATION ASSISTS PATIENTS WITH SELF-MANAGEMENT OF CHRONIC DISEASE, SUCH AS HEART FAILURE, THROUGH TECHNOLOGY AND TEACHING BY INCORPORATING TELEMONITORING INTO THE PLAN OF CARE. CURRENTLY, VNAH PROVIDES REMOTE TELEMONITORING TO APPROXIMATELY 500 PATIENTS.

    Expenses $18,277,562 · Revenue $14,875,644

  • HOSPICE: THE HOSPICE AND PALLIATIVE CARE PROGRAM OF VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND PROVIDES END OF LIFE CARE FOR PATIENTS IN THE COMMUNITY, ASSISTED LIVING FACILITIES AND SKILLED NURSING FACILITIES. THE PROGRAMS COORDINATE CARE FOR AN AVERAGE DAILY CENSUS OF ABOUT 150 TO 250 PATIENTS OF ALL AGES. HOSPICE HAS AN INTERDISCIPLINARY APPROACH USING NURSING, SOCIAL WORK, CHAPLAINS, AND HOSPICE AIDES. A UNIQUE FEATURE OF HOSPICE IS ITS STRONG TEAM OF VOLUNTEERS WHO PROVIDE SUCH SERVICES AS ERRANDS, RESPITE, AND COMPANIONSHIP AS WELL AS LEGAL COUNSEL FROM VOLUNTEER ATTORNEYS.

    Expenses $4,861,255 · Revenue $11,086,642

As filed on the 2023 return.

Listed in Part VII

  • Mark A Keroack MD

    TRUSTEE (THRU 6/3/24)/PRES. & CEO - BH

    Total calculated
    $2,758,272
    From this org
    $0
    From related orgs
    $2,714,007
    Other
    $44,265
    Hours/week
    1 + 49 related

    Schedule J breakdown matched by us

    Base
    $0 + $1,487,185 related
    Bonus
    $0 + $683,230 related
    Other
    $0 + $543,592 related
    Deferred
    $0 + $24,750 related
    Nontaxable benefits
    $0 + $19,515 related
    Filer's total
    $0 + $2,758,272 related
  • Nicolas Jabbour MD

    TRUSTEE(AS OF 1/1/24)/CHAIR DEPT. OF SURGERY

    Total calculated
    $1,083,422
    From this org
    $0
    From related orgs
    $1,026,932
    Other
    $56,490
    Hours/week
    1 + 49 related

    Schedule J breakdown matched by us

    Base
    $0 + $772,014 related
    Bonus
    $0 + $185,418 related
    Other
    $0 + $69,500 related
    Deferred
    $0 + $21,450 related
    Nontaxable benefits
    $0 + $35,040 related
    Filer's total
    $0 + $1,083,422 related
  • Kevin P Moriarty MD

    TRUSTEE(THRU 12/31/23)/CHIEF PED SURGERY

    Total calculated
    $827,296
    From this org
    $772,803
    From related orgs
    $0
    Other
    $54,493
    Hours/week
    1 + 49 related

    Schedule J breakdown matched by us

    Base
    $584,263
    Bonus
    $127,644
    Other
    $60,896
    Deferred
    $28,050
    Nontaxable benefits
    $26,443
    Filer's total
    $827,296
  • Akinyele K Lovelace Do

    TRUSTEE/PER DIEM INTERNIST

    Total calculated
    $107,217
    From this org
    $102,600
    From related orgs
    $0
    Other
    $4,617
    Hours/week
    1 + 49 related
  • Sara Rourke MD

    TRUSTEE/PER DIEM URG. CARE PHYS.

    Total calculated
    $32,969
    From this org
    $31,250
    From related orgs
    $0
    Other
    $1,719
    Hours/week
    1 + 49 related
  • Colleen W Holmes

    VICE CHAIR/TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 7 related
  • Harriet A Deverry

    CHAIR/TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 7 related
  • Peter D Banko

    TRUSTEE(AS OF 6/4/24)/PRES & CEO-BH

    Total calculated
    $0
    Hours/week
    1 + 49 related
  • Antonio E Dos Santos

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Claudia R Coplein Do

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Denise R Jordan

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Elizabeth Cardona

    TRUSTEE (THRU 12/31/23)

    Total calculated
    $0
    Hours/week
    1 + 4 related
  • Irene Rodriguez-Martin

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • James R Phaneuf

    TRUSTEE (THRU 12/31/23)

    Total calculated
    $0
    Hours/week
    1 + 4 related
  • Julie Quink

    TRUSTEE (AS OF 1/1/24)

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Linda Thompson

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Madeline Landrau

    TRUSTEE (AS OF 1/1/24)

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Maria P Goncalves

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 6 related
  • Mark A O'Connell

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Paul C Picknelly

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Paul R Murphy

    TRUSTEE (THRU 12/31/23)

    Total calculated
    $0
    Hours/week
    1 + 4 related
  • Richard Bossie

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Robert J Bacon

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Ruth H Constantine

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • William R Webber

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1 + 5 related
  • Raymond McCarthy

    TRUSTEE/SVP, CFO & TREASURER BH

    Total calculated
    $1,211,162
    From this org
    $0
    From related orgs
    $1,181,243
    Other
    $29,919
    Hours/week
    1 + 49 related

    Schedule J breakdown matched by us

    Base
    $0 + $709,330 related
    Bonus
    $0 + $234,559 related
    Other
    $0 + $237,354 related
    Deferred
    $0 + $28,050 related
    Nontaxable benefits
    $0 + $1,869 related
    Filer's total
    $0 + $1,211,162 related
  • Samuel Skura

    TRUSTEE/PRES BMC SVP

    Total calculated
    $1,202,943
    From this org
    $0
    From related orgs
    $1,016,222
    Other
    $186,721
    Hours/week
    1 + 49 related

    Schedule J breakdown matched by us

    Base
    $0 + $718,579 related
    Bonus
    $0 + $261,625 related
    Other
    $0 + $36,018 related
    Deferred
    $0 + $182,910 related
    Nontaxable benefits
    $0 + $3,811 related
    Filer's total
    $0 + $1,202,943 related
  • Kristin R Delaney

    CLERK/DIR CORP GOVERNANCE

    Total calculated
    $217,312
    From this org
    $0
    From related orgs
    $176,880
    Other
    $40,432
    Hours/week
    1 + 49 related

    Schedule J breakdown matched by us

    Base
    $0 + $158,929 related
    Bonus
    $0 + $15,361 related
    Other
    $0 + $2,590 related
    Deferred
    $0 + $11,919 related
    Nontaxable benefits
    $0 + $28,513 related
    Filer's total
    $0 + $217,312 related
  • Nancy Remillard

    ASST. CLERK OF THE CORP

    Total calculated
    $76,724
    From this org
    $0
    From related orgs
    $63,112
    Other
    $13,612
    Hours/week
    1 + 49 related
  • Roxanna Harper

    DIRECTOR, CLINICAL OPS

    Total calculated
    $207,443
    From this org
    $178,323
    From related orgs
    $0
    Other
    $29,120
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $162,048
    Bonus
    $15,579
    Other
    $696
    Deferred
    $11,747
    Nontaxable benefits
    $17,373
    Filer's total
    $207,443
  • Wendy Comey

    DIR QUAL. & COMPLIANCE(THRU 3/29/24)

    Total calculated
    $170,706
    From this org
    $162,705
    From related orgs
    $0
    Other
    $8,001
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $148,644
    Bonus
    $13,614
    Other
    $447
    Deferred
    $6,531
    Nontaxable benefits
    $1,470
    Filer's total
    $170,706
  • Cynthia Forte

    HOSPICE REGISTERED NURSE

    Total calculated
    $170,384
    From this org
    $140,131
    From related orgs
    $0
    Other
    $30,253
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $135,389
    Bonus
    $0
    Other
    $4,742
    Deferred
    $10,384
    Nontaxable benefits
    $19,869
    Filer's total
    $170,384
  • Nicole Marie Boutilier

    DIR OF FINANCE HOME/ COMMUNITY

    Total calculated
    $157,447
    From this org
    $119,671
    From related orgs
    $0
    Other
    $37,776
    Hours/week
    50

    Schedule J breakdown matched by us

    Base
    $119,441
    Bonus
    $0
    Other
    $230
    Deferred
    $6,660
    Nontaxable benefits
    $31,116
    Filer's total
    $157,447
  • Amy Cherry-Hathaway

    MGR HOSPICE & PALLIATIVE CARE

    Total calculated
    $145,321
    From this org
    $111,423
    From related orgs
    $0
    Other
    $33,898
    Hours/week
    50
  • Donna Marie Kasabula

    HOSPICE RN III

    Total calculated
    $141,188
    From this org
    $123,223
    From related orgs
    $0
    Other
    $17,965
    Hours/week
    50
  • Marion McGowan

    FORMER DIRECTOR/EVP, COO-BH

    Total calculated
    $15,999
    From this org
    $0
    From related orgs
    $15,619
    Other
    $380
    Hours/week
    0

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 4b · Supplemental nonqualified retirement plan

Answered no

  • 4a · Severance or change-of-control payment
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

PART I, LINE 3:
THE HUMAN RESOURCES COMMITTEE OF BAYSTATE HEALTH, INC. (THE PARENT ORGANIZATION OF THE HEALTH CARE SYSTEM TO WHICH THE FILING ORGANIZATION BELONGS) HAS BEEN APPOINTED THROUGH BOARD RESOLUTION AS THE COMPENSATION COMMITTEE OF THE FILING ORGANIZATION. THIS COMMITTEE CONSISTS ENTIRELY OF INDIVIDUALS SERVING ON THE BOARD OF THE FILING ORGANIZATION. THE INDIVIDUALS RESPONSIBLE FOR DELIBERATING THE COMPENSATION ARRANGEMENT FOR THE PRESIDENT WOULD BE THOSE INDIVIDUALS WHO DO NOT HAVE A CONFLICT OF INTEREST WITH RESPECT TO THE COMPENSATION ARRANGEMENT AND WOULD BE CONSIDERED INDEPENDENT FOR COMPENSATION DELIBERATION PURPOSES. THE COMPENSATION OF THE PRESIDENT IS ESTABLISHED BASED ON INFORMATION PROVIDED BY INDEPENDENT THIRD PARTY CONSULTANTS FOR REASONABLENESS AND APPROPRIATE COMPARABILITY DATA. THE COMPENSATION IS THEN ESTABLISHED, REVIEWED AND APPROVED BY THE DULY AUTHORIZED HUMAN RESOURCES COMMITTEE OF BAYSTATE HEALTH, INC. AND ALL SUCH DELIBERATIONS AND DECISIONS ARE DOCUMENTED CONTEMPORANEOUSLY.
PART I, LINE 4B:
MARK A. KEROACK, MD - SUPPLEMENTAL RETIREMENT OF $431,905 IS INCLUDED IN COLUMN B. THIS AMOUNT CONSISTS OF $427,630 EARNED AND PAID IN 2023 AND $4,275 THAT WAS PREVIOUSLY REPORTED AS DEFERRED COMPENSATION IN PRIOR YEARS FORMS 990 AND THAT IS CURRENTLY REPORTED AS TAXABLE INCOME. THE AMOUNT IS LISTED IN COLUMN F IN ACCORDANCE WITH REPORTING REQUIREMENTS. SUPPLEMENTAL RETIREMENT OF $4,950 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023. NICHOLAS JABBOUR, MD - SUPPLEMENTAL RETIREMENT OF 33,852 IS INCLUDED IN COLUMN B. THIS AMOUNT WAS EARNED AND PAID IN 2023. SUPPLEMENTAL RETIREMENT OF $4,950 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023. KEVIN P. MORIARTY, MD - SUPPLEMENTAL RETIREMENT OF $29,104 IS INCLUDED IN COLUMN B. THIS AMOUNT CONSISTS OF $24,829 EARNED AND PAID IN 2023 AND $4,275 THAT WAS PREVIOUSLY REPORTED AS DEFERRED COMPENSATION IN PRIOR YEARS FORMS 990 AND THAT IS CURRENTLY REPORTED AS TAXABLE INCOME. THE AMOUNT IS LISTED IN COLUMN F IN ACCORDANCE WITH REPORTING REQUIREMENTS. SUPPLEMENTAL RETIREMENT OF $4,950 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023. RAYMOND MCCARTHY - SUPPLEMENTAL RETIREMENT OF $190,955 IS INCLUDED IN COLUMN B. THIS AMOUNT CONSISTS OF $186,680 EARNED AND PAID IN 2023 AND $4,275 THAT WAS PREVIOUSLY REPORTED AS DEFERRED COMPENSATION IN PRIOR YEARS FORMS 990 AND THAT IS CURRENTLY REPORTED AS TAXABLE INCOME. THE AMOUNT IS LISTED IN COLUMN F IN ACCORDANCE WITH REPORTING REQUIREMENTS. SUPPLEMENTAL RETIREMENT OF $4,950 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023. SAMUEL SKURA - SUPPLEMENTAL RETIREMENT OF $166,410 IS INCLUDED IN COLUMN C. THIS AMOUNT WAS EARNED IN 2023.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Related partnerships

Part III: related organizations taxable as a partnership, with the filer's share.

  • AMSURG BMC LLC

    MEDICAL SERVICES · TN

  • BAYSTATE HEALTH URGENT CARE LLC

    URGENT HEALTHCARE FACILITY · MA

  • BAYSTATE NEW ENGLAND ORTHOPEDIC SURGEONS ALLIANCE LLC

    MEDICAL SERVICES · NC

Related corporations and trusts

Part IV: related organizations taxable as a corporation or trust.

  • BAYSTATE HEALTH INSURANCE COMPANY LTD

    C · OFFSHORE CAPTIVE INSURANCE · CJ

  • HNE ADVISORY SERVICES INC

    C · ADMINISTRATIVE SERVICES · MA

  • HNE HOLDING CORPORATION

    C · HOLDING SHARES IN SUBSIDIARY CORPORATIONS · MA

  • HNE INSURANCE COMPANY INC

    C · HEALTH INS SVCS FOR MASS MEDICARE SUPPLEMENT MEMBERS · MA

  • HNE INSURANCE SERVICES INC

    C · ANCILLARY INSURANCE · MA

  • INGRAHAM CORPORATION

    C · HEALTH CARE AND OTHER BUSINESS ACTIVITIES · MA

Provenance

Return type
form_990
Tax year
2023
Filed
30 July 2025
IRS schema version
2023v6.0
Source object
202502239349301205

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