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Nonprofiteer
← COMMUNITY HOSPICE OF NORTHEAST FLORIDA INC

Form 990 for tax year 2023

Filed by COMMUNITY HOSPICE OF NORTHEAST FLORIDA INC.

Totals

Total revenue
$131,944,998
Total expenses
$127,838,469
Contributions and grants received
$1,478,077
Grants paid
$0
Program service revenue
$125,706,752
Investment income
$4,259,869
Other revenue
$500,300
Total assets, end of year
$101,547,025
Total liabilities, end of year
$22,041,884
Net assets or fund balances, end of year
$79,505,141
Program services expenses (Part IX)
$116,378,347
Management and general expenses
$11,460,122
Fundraising expenses
$0
Program service expenses (Part III)
$116,378,347

Program services were 91.0% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1d · Related organizations

    $1,470,900

  • 1f · All other contributions, gifts and grants

    $7,177

  • 2a · Program service revenue: Patient Service Revenue

    total $104,398,885 · related or exempt $104,398,885

  • 2b · Program service revenue: Nursing Home Support

    total $21,307,867 · related or exempt $21,307,867

  • 2f · All other program service revenue

    total $0 · related or exempt $0 · unrelated business $0 · excluded $0

  • 3 · Investment income

    total $2,206,542 · excluded $2,206,542

  • 6a · Gross rents

    real property $258,404

  • 6c · Rental income or loss

    real property $258,404 · personal property $0

  • 6d · Net rental income or loss

    total $258,404 · related or exempt $258,404

  • 7a · Gross sales of assets other than inventory

    securities $2,091,736

  • 7b · Less cost or other basis and sales expenses

    other assets $38,409

  • 7c · Gain or loss

    securities $2,091,736 · other assets -$38,409

  • 7d · Net gain or loss

    total $2,053,327 · excluded $2,053,327

  • 11a · Other revenue: Miscellaneous Revenue

    total $195,003 · excluded $195,003

  • 11b · Other revenue: Cafe Revenue

    total $46,893 · excluded $46,893

  • 11d · All other revenue

    total $0 · related or exempt $0 · unrelated business $0 · excluded $0

  • 11e · Other revenue, total

    $241,896

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $293,168 · management and general $293,168

  • 7 · Other salaries and wages

    total $63,429,513 · program services $56,031,104 · management and general $7,398,409

  • 8 · Pension plan contributions

    total $1,369,163 · program services $1,205,668 · management and general $163,495

  • 9 · Other employee benefits

    total $7,812,474 · program services $6,959,883 · management and general $852,591

  • 10 · Payroll taxes

    total $3,949,732 · program services $3,491,814 · management and general $457,918

  • 11a · Fees: management

    total $168,391 · management and general $168,391

  • 11b · Fees: legal

    total $75,201 · management and general $75,201

  • 11c · Fees: accounting

    total $186,676 · management and general $186,676

  • 11f · Fees: investment management

    total $74,400 · management and general $74,400

  • 11g · Fees: other

    total $1,329,642 · program services $1,219,370 · management and general $110,272 · fundraising $0

  • 12 · Advertising and promotion

    total $255,215 · program services $135,913 · management and general $119,302

  • 13 · Office expenses

    total $4,131,461 · program services $3,142,435 · management and general $989,026

  • 14 · Information technology

    total $1,325,670 · program services $1,325,670

  • 16 · Occupancy

    total $3,825,475 · program services $3,825,475

  • 17 · Travel

    total $1,884,245 · program services $1,822,878 · management and general $61,367

  • 19 · Conferences, conventions and meetings

    total $147,539 · program services $87,400 · management and general $60,139

  • 20 · Interest

    total $180 · program services $180

  • 22 · Depreciation, depletion and amortization

    total $3,022,820 · program services $3,022,820

  • 23 · Insurance

    total $449,767 · management and general $449,767

  • 24a · Other expenses: Bad Debt

    total $1,799,130 · program services $1,799,130

  • 24b · Other expenses: Miscellaneous

    total $14,123 · program services $14,123

  • 24c · Other expenses: Charity Care

    total $1,032,431 · program services $1,032,431

  • 24d · Other expenses: Medical Expense

    total $8,316,641 · program services $8,316,641

  • 24e · All other expenses

    total $22,945,412 · program services $22,945,412 · management and general $0 · fundraising $0

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $1,650 · end of year $1,650

  • 2 · Savings and temporary cash investments

    beginning of year $15,693,307 · end of year $14,907,275

  • 4 · Accounts receivable

    beginning of year $8,797,304 · end of year $10,332,916

  • 5 · Loans and receivables from officers and key people

    end of year $0

  • 6 · Loans and receivables from disqualified persons

    end of year $0

  • 8 · Inventories for sale or use

    beginning of year $411,371 · end of year $455,711

  • 9 · Prepaid expenses and deferred charges

    beginning of year $1,537,574 · end of year $1,507,872

  • 10a · Land, buildings and equipment: cost or other basis

    $72,263,958

  • 10b · Land, buildings and equipment: accumulated depreciation

    $39,013,550

  • 10c · Land, buildings and equipment, net

    beginning of year $32,995,002 · end of year $33,250,408

  • 11 · Investments: publicly traded securities

    beginning of year $28,793,166 · end of year $29,196,209

  • 12 · Investments: other securities

    beginning of year $577,374 · end of year $577,374

  • 13 · Investments: program-related

    beginning of year $0

  • 15 · Other assets

    beginning of year $16,037,794 · end of year $11,317,610

  • 17 · Accounts payable and accrued expenses

    beginning of year $7,029,135 · end of year $7,766,659

  • 19 · Deferred revenue

    beginning of year $37,610 · end of year $29,381

  • 22 · Loans and payables to officers and key people

    end of year $0

  • 25 · Other liabilities

    beginning of year $13,172,099 · end of year $14,245,844

  • 27 · Net assets without donor restrictions

    beginning of year $84,605,698 · end of year $79,505,141

Mission and programs · 2023

Mission

TO IMPROVE THE QUALITY OF LIFE FOR PATIENTS AND FAMILIES AND BE THE COMPASSIONATE GUIDE FOR END-OF-LIFE CARE IN OUR COMMUNITY.

Activities or mission (Part I)

TO IMPROVE QUALITY OF LIFE AND BE THE COMPASSIONATE GUIDE FOR PATIENTS WITH ADVANCED ILLNESS, THEIR FAMILIES AND OUR COMMUNITY.

  • Hospice Homecare Established in 1979, Community Hospice & Palliative Care is an innovative national leader in palliative and hospice care, providing programs and services to meet the diverse needs of the communities it serves. During its 46-year history, the Jacksonville, Florida-based nonprofit organization has served approximately 220,000 adults and children in 16 counties in Northeast and North Central Florida: Alachua, Baker, Bradford, Clay, Columbia, Dixie, Duval, Gilchrist, Hamilton, Lafayette, Levy, Nassau, Putnam, St. Johns, Suwannee and Union. During Fiscal Year 2024, the organization helped 8,983 patients and their families live better with advanced illness through hospice care and support programs. Most of this care is provided in the home setting, including private residences, nursing homes and assisted living communities. Community Hospice & Palliative Care ensures patients' comfort by addressing their physical, emotional, and spiritual needs through interdisciplinary clinical care teams, whose members make up more than half of the organization's 896 employees, along with the services of approximately 525 volunteers. The organization also assists family caregivers through education, access to community resources and bereavement support for up to 13 months after a loss. The Community Hospice & Palliative Care mission is to improve the quality of life for patients and their families and to be the compassionate guide for end-of-life care in our community. Our goal is to provide comfort and address symptoms from life-limiting conditions, as well as provide supportive care to family members and other loved ones. The organization focuses on enhancing the quality of life while respecting patients' cultural beliefs and values. No one is ever denied care due to an inability to pay. Community Hospice & Palliative Care support includes in-home nursing; physician services; psychosocial services; spiritual support; certified nursing assistant (CNA); medical equipment (such as wheelchairs, beds and walkers); medical supplies (such as bandages and catheters); drugs for symptom management and/or pain relief; bereavement counseling and support; physical and occupational therapy; speech, music, massage and/or pet therapy; and dietary counseling. The organization also offers inpatient care, short-term respite care, veteran- and caregiver-focused services, and specialized care for those of the Jewish faith, children's programs and advance care planning. A dedicated, interdisciplinary team of professionals works with patients to help manage the pain and symptoms associated with a life-limiting illness, and provides personal, respectful care and assistance. The organization helps educate patients and their caregivers about the illness they have and what to expect as the illness progresses, and about medicines and therapies to help manage patient comfort. On-call services are available 24 hours a day, seven days a week. In Fiscal Year 2024, our homecare teams provided 411,671 routine days of care.

    Expenses $91,938,894 · Revenue $104,657,289

  • Hospice Inpatient Care Inpatient care, if needed, is available in one of our nine inpatient centers, called Centers for Caring. These facilities are available for patients who need pain and symptom management at an acute level unavailable in a homecare setting. The patient stays until his/her condition and symptoms are stabilized, typically three to five days or less. Our facilities offer homelike surroundings with gardens and serene settings. In Fiscal Year 2024, our staff provided 20,318 days of General Inpatient Care (GIP).

    Expenses $19,784,319 · Revenue $21,307,867

  • Palliative Care Established in 2010, Community Palliative Consultants provides palliative consultative services through twelve local hospitals or wherever the patient calls home. At the request of the patient's attending physician, specially trained physicians, and advanced practice registered nurses (APRNs) take the time to understand each individual situation and then recommend options to meet the patient's personal goals of care. Community Palliative Consultants also provides education and training of hospital/facility staff. Palliative care provides an extra layer of support for patients and their families through a multidisciplinary team focused on providing relief from the symptoms, pain, and stress associated with a serious illness or complex chronic condition. In Fiscal Year 2024, our palliative care team saw 9,759 patients.

    Expenses $4,073,242

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Christopher Emans

    Treasurer

    Total calculated
    $0
    Hours/week
    2

  • Kenneth McCosh

    CFO Alivia Care, Inc.

    Total calculated
    $344,230
    From this org
    $0
    From related orgs
    $316,175
    Other
    $28,055
    Hours/week
    10 + 12 related

    Schedule J breakdown matched by us

    Base
    $0 + $282,220 related
    Bonus
    $0 + $33,047 related
    Other
    $0 + $908 related
    Deferred
    $0 + $1,400 related
    Nontaxable benefits
    $0 + $26,655 related
    Filer's total
    $0 + $344,230 related

  • Kevin Robbins

    Chair

    Total calculated
    $0
    Hours/week
    2

  • Phillip Ward

    President & CEO Community Hospice of Northeast Florida

    Total calculated
    $549,732
    From this org
    $0
    From related orgs
    $506,344
    Other
    $43,388
    Hours/week
    35 + 7 related

    Schedule J breakdown matched by us

    Base
    $0 + $426,420 related
    Bonus
    $0 + $77,602 related
    Other
    $0 + $2,322 related
    Deferred
    $0 + $22,500 related
    Nontaxable benefits
    $0 + $20,888 related
    Filer's total
    $0 + $549,732 related

  • Susan Ponder-Stansel

    President & CEO Alivia Care, Inc.

    Total calculated
    $732,097
    From this org
    $0
    From related orgs
    $635,655
    Other
    $96,442
    Hours/week
    10 + 12 related

    Schedule J breakdown matched by us

    Base
    $0 + $543,340 related
    Bonus
    $0 + $88,125 related
    Other
    $0 + $4,190 related
    Deferred
    $0 + $52,385 related
    Nontaxable benefits
    $0 + $44,057 related
    Filer's total
    $0 + $732,097 related

  • Tracy Arthur

    Secretary

    Total calculated
    $0
    Hours/week
    2

  • Carlton DeVooght

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Dr Judy Sayre

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Greg Miller

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Jane Boles

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Jason W Osborne

    Ex-Officio

    Total calculated
    $0
    Hours/week
    2

  • John D Logue

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Katherine Batenhorst

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Lt Colonel Bill Dudley

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Marie Gnage

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Michael A Mayo

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Nancy L Dawson

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Richard W Rick Hawthorne

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Senator Audrey Gibson

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Sue Leger-Krall

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • T Fitch King

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Mary McElroy

    Senior Vice President of Hospice Services

    Total calculated
    $341,092
    From this org
    $293,168
    From related orgs
    $0
    Other
    $47,924
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $247,886
    Bonus
    $45,282
    Other
    $0
    Deferred
    $31,455
    Nontaxable benefits
    $16,469
    Filer's total
    $341,092

  • Ana Sanchez

    Chief Medical Director

    Total calculated
    $407,357
    From this org
    $360,699
    From related orgs
    $0
    Other
    $46,658
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $360,699
    Bonus
    $0
    Other
    $0
    Deferred
    $20,700
    Nontaxable benefits
    $25,958
    Filer's total
    $407,357

  • Jennifer Contin

    Director of Medical Operations - Palliative Care

    Total calculated
    $312,495
    From this org
    $289,258
    From related orgs
    $0
    Other
    $23,237
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $289,258
    Bonus
    $0
    Other
    $0
    Deferred
    $18,608
    Nontaxable benefits
    $4,629
    Filer's total
    $312,495

  • Maria Tiomico

    Associate Medical Director

    Total calculated
    $283,930
    From this org
    $261,811
    From related orgs
    $0
    Other
    $22,119
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $261,811
    Bonus
    $0
    Other
    $0
    Deferred
    $16,438
    Nontaxable benefits
    $5,681
    Filer's total
    $283,930

  • Reuben Smith

    Director of Medical Operations - Northeast FL

    Total calculated
    $325,165
    From this org
    $275,383
    From related orgs
    $0
    Other
    $49,782
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $275,383
    Bonus
    $0
    Other
    $0
    Deferred
    $18,068
    Nontaxable benefits
    $31,714
    Filer's total
    $325,165

  • Ruth Streeter

    Medical Director

    Total calculated
    $310,582
    From this org
    $263,966
    From related orgs
    $0
    Other
    $46,616
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $263,966
    Bonus
    $0
    Other
    $0
    Deferred
    $16,438
    Nontaxable benefits
    $30,178
    Filer's total
    $310,582

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Independent compensation consultant
  • 3 · Form 990 of other organizations
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee
  • 4b · Supplemental nonqualified retirement plan

Answered no

  • 4a · Severance or change-of-control payment
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

Schedule J, Part I, Line 3 Arrangement used to establish the top management official's compensation
The process used to establish compensation for the President/CEO was undertaken by a related organization. This process included the use of a compensation committee, an independent compensation consultant, Form 990s of other organizations, compensation studies/survey, and the approval by the board/committee.
Schedule J, Part I, Line 4b Supplemental nonqualified retirement plan
NONQUALIFIED DEFERRED COMPENSATION - CERTAIN EMPLOYEES PARTICIPATE IN A 457(F) NON-QUALIFIED DEFERRED COMPENSATION PLAN SPONSORED BY THE ORGANIZATION. THE FOLLOWING AMOUNTS REPRESENT THE INCREASE IN VALUE RECEIVED UNDER THE TERMS OF THE PLAN. ANA SANCHEZ - $10,350 REUBEN SMITH - $9,034 Jennifer Contin - $9,304 Maria Tiomico - $8,219 Ruth Streeter - $8,219 NONQUALIFIED DEFERRED COMPENSATION - CERTAIN Officers PARTICIPATE IN A 457(F) NON-QUALIFIED DEFERRED COMPENSATION PLAN SPONSORED BY a related organization. THE FOLLOWING AMOUNTS REPRESENT THE INCREASE IN VALUE RECEIVED UNDER THE TERMS OF THE PLAN. Phillip Ward - $22,500 Susan Ponder-Stansel - $22,500

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Provenance

Return type
form_990
Tax year
2023
Filed
15 August 2025
IRS schema version
2023v6.0
Source object
202542279349302419

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