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Nonprofiteer
← CARELINE CRISIS SERVICES INC

Form 990 for tax year 2024

Filed by CARELINE CRISIS SERVICES INC.

Totals

Total revenue
$2,871,865
Total expenses
$2,334,535
Contributions and grants received
$26,128
Grants paid
$0
Program service revenue
$2,845,737
Investment income
$0
Other revenue
$0
Total assets, end of year
$2,539,880
Total liabilities, end of year
$176,642
Net assets or fund balances, end of year
$2,363,238
Program services expenses (Part IX)
$2,124,823
Management and general expenses
$209,712
Fundraising expenses
$0
Program service expenses (Part III)
$2,124,823

Program services were 91.0% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1e · Government grants (contributions)

    $14,293

  • 1f · All other contributions, gifts and grants

    $11,835

  • 1g · Noncash contributions included above

    $2,000

  • 2a · Program service revenue: CRISIS LINE CONTRACTS

    total $2,845,737 · related or exempt $2,845,737

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $163,763 · program services $122,822 · management and general $40,941

  • 7 · Other salaries and wages

    total $1,418,296 · program services $1,352,256 · management and general $66,040

  • 8 · Pension plan contributions

    total $16,654 · program services $13,739 · management and general $2,915

  • 9 · Other employee benefits

    total $141,319 · program services $133,923 · management and general $7,396

  • 10 · Payroll taxes

    total $129,218 · program services $120,395 · management and general $8,823

  • 11c · Fees: accounting

    total $27,066 · management and general $27,066

  • 11g · Fees: other

    total $154,177 · program services $154,177

  • 12 · Advertising and promotion

    total $4,036 · program services $4,036

  • 16 · Occupancy

    total $104,783 · program services $85,578 · management and general $19,205

  • 17 · Travel

    total $6,952 · program services $6,952

  • 22 · Depreciation, depletion and amortization

    total $14,298 · program services $14,298

  • 23 · Insurance

    total $12,374 · program services $6,187 · management and general $6,187

  • 24a · Other expenses: TELEPHONE

    total $66,817 · program services $54,790 · management and general $12,027

  • 24b · Other expenses: PROGRAM SUPPLIES

    total $30,832 · program services $27,298 · management and general $3,534

  • 24c · Other expenses: MISCELLANEOUS

    total $14,175 · program services $4,252 · management and general $9,923

  • 24d · Other expenses: DUES AND SUBSCRIPTIONS

    total $13,921 · program services $10,652 · management and general $3,269

  • 24e · All other expenses

    total $15,854 · program services $13,468 · management and general $2,386

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $1,288,771 · end of year $1,429,478

  • 4 · Accounts receivable

    beginning of year $387,370 · end of year $470,427

  • 9 · Prepaid expenses and deferred charges

    beginning of year $8,620 · end of year $19,736

  • 10a · Land, buildings and equipment: cost or other basis

    $636,920

  • 10b · Land, buildings and equipment: accumulated depreciation

    $16,681

  • 10c · Land, buildings and equipment, net

    beginning of year $634,537 · end of year $620,239

  • 17 · Accounts payable and accrued expenses

    beginning of year $90,229 · end of year $176,642

  • 19 · Deferred revenue

    beginning of year $28,800 · end of year $0

  • 23 · Secured mortgages and notes payable

    beginning of year $374,361 · end of year $0

  • 27 · Net assets without donor restrictions

    beginning of year $1,825,908 · end of year $2,363,238

Mission and programs · 2024

Mission

CARELINE CRISIS SERVICES INC.'S MISSION IS "SAVING LIVES THROUGH EMOTIONAL SUPPORT AND CRISIS RESPONSE, BY CONNECTING ALASKANS TO COMPASSION AND INSPIRING HOPE."

Activities or mission (Part I)

SAVING LIVES THROUGH EMOTIONAL SUPPORT AND CRISIS RESPONSE BY CONNECTING ALASKANS TO COMPASSION AND INSPIRING HOPE.

  • CARELINE CRISIS SERVICE OPERATES THE ONLY STATEWIDE SUICIDE AND CRISIS CONTACT CENTER IN ALASKA. IN FY25 THE CARELINE CRISIS SERVICES ORGANIZATION OPERATED ONE PROGRAM WHICH PROVIDES STATEWIDE SUICIDE PREVENTION AND CRISIS INTERVENTION SERVICES VIA TELEPHONE OR TEXT MESSAGE. IN FY25, CARELINE FACILITATED 43,769 CONTACTS, OFFERING LIFE-SAVING INTERVENTIONS AND ENHANCING CONNECTEDNESS FOR VULNERABLE ALASKANS.

    Expenses $2,124,823 · Revenue $2,845,737

As filed on the 2024 return.

Listed in Part VII

  • Kathleen Catron

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Ronnie Houchin

    PRESIDENT

    Total calculated
    $0
    Hours/week
    1

  • Meredith Maple

    TREASURER, VICE PRESIDENT

    Total calculated
    $0
    Hours/week
    1

  • Michelle Charlton

    SECRETARY

    Total calculated
    $0
    Hours/week
    1

  • Kara Nelson

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Dustin Morris

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Kaydee Van Flein

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Catherine McNaughton

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Susanna Marchuk

    EXECUTIVE DIRECTOR

    Total calculated
    $136,285
    From this org
    $133,314
    From related orgs
    $0
    Other
    $2,971
    Hours/week
    40

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those.

Schedule J

Answered yes

  • 3 · Independent compensation consultant
  • 3 · Written employment contract
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type
form_990
Tax year
2024
Filed
6 November 2025
IRS schema version
2024v5.2
Source object
202503439349301705

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