Form 990 for tax year 2022

Totals

Total revenue

$302,223,375

Total expenses

$296,828,134

Contributions and grants received

$3,182,715

Grants paid

$740,782

Program service revenue

$290,349,612

Investment income

$7,327,104

Other revenue

$1,363,944

Total assets, end of year

$538,455,157

Total liabilities, end of year

$121,850,969

Net assets or fund balances, end of year

$416,604,188

Program services expenses (Part IX)

$271,884,925

Management and general expenses

$24,943,209

Fundraising expenses

$0

Program service expenses (Part III)

$271,884,925

Program services were 91.6% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Mission and programs · 2022

• HOLLAND HOSPITAL, LOCATED IN HOLLAND, MI, IS A NATIONALLY RECOGNIZED LEADER IN EXCEPTIONAL QUALITY, VALUE AND PATIENT EXPERIENCE. IT IS ONE OF THE FEW HOSPITALS ACROSS THE COUNTRY THAT HAS CONSISTENTLY EARNED THE TOP 5-STAR RATING FROM THE CENTERS FOR MEDICARE AND MEDICAID SERVICES SINCE THE STAR RATINGS WERE INTRODUCED. THE HOSPITAL OFFERS A FULL RANGE OF INPATIENT AND OUTPATIENT SERVICES, MULTIPLE CONVENIENT LOCATIONS AND READY ACCESS TO A VARIETY OF EXPERT PRIMARY CARE PROVIDERS AND EXPERIENCED SPECIALISTS.FOR 105 YEARS, HOLLAND HOSPITAL'S MISSION HAS BEEN TO CONTINUALLY IMPROVE THE HEALTH OF THE COMMUNITIES WE SERVE IN THE SPIRIT OF HOPE, COMPASSION, RESPECT AND DIGNITY. WE MEASURE OUR ACHIEVEMENTS ON FIVE STRATEGIC ESSENTIALS: GROWTH, QUALITY, SUPERIOR SERVICE, SUPERIOR WORKFORCE AND FINANCIAL STRENGTH.QUALITY, VALUE AND PATIENT EXPERIENCETHE CENTERS FOR MEDICARE & MEDICAID SERVICES (CMS) USES THE OVERALL HOSPITAL QUALITY STAR RATINGS SYSTEM TO EVALUATE AND COMPARE HOSPITALS NATIONWIDE. THE SYSTEM SUMMARIZES NUMEROUS QUALITY MEASURES INTO A UNIFIED RATING OF ONE TO FIVE STARS. HOLLAND HOSPITAL IS AMONG JUST 14% OF HOSPITALS IN THE NATION TO EARN THE TOP RATING. HOLLAND HOSPITAL IS ALSO AMONG THE REGION'S LOWEST COST PROVIDERS, DELIVERING SUPERIOR VALUE FOR EVERY HEALTH CARE DOLLAR.IN 2023, HOLLAND HOSPITAL CONTINUED TO EARN TOP AWARDS FROM HEALTHGRADES, THE LEADING SOURCE OF CONSUMER INFORMATION ON HOSPITAL PERFORMANCE. HEALTHGRADES EVALUATES ALL THE NATION'S ACUTE CARE HOSPITALS (OVER 4,500) BASED ON CLINICAL OUTCOMES DATA. THIS YEAR HOLLAND HOSPITAL IS AGAIN RATED AS ONE OF AMERICA'S 50 BEST HOSPITALS FOR SURGICAL CARE (3 YEARS IN A ROW) AND IS THE ONLY HOSPITAL IN MICHIGAN TO EARN THAT RECOGNITION. IT IS ALSO RANKED ONE OF AMERICA'S 100 BEST HOSPITALS AND #1 IN MICHIGAN FOR BOTH ORTHOPEDIC SURGERY AND JOINT REPLACEMENT, AMONG MANY OTHER AWARDS. IN ADDITION, HOLLAND HOSPITAL HAS EARNED THE OUTSTANDING PATIENT EXPERIENCE AWARD FROM HEALTHGRADES FOR 15 YEARS IN A ROW.THE ORGANIZATION IS ONE OF A SELECT GROUP OF HOSPITALS TO ACHIEVE AND MAINTAIN THE INTERNATIONAL STANDARD FOR QUALITY - ISO 9001:2008 CERTIFICATION. THIS UNIVERSAL BENCHMARK DEMONSTRATES THE HOSPITAL'S ONGOING COMMITMENT TO ORGANIZATIONAL EXCELLENCE. OUR DEDICATION TO SYSTEMATICALLY IMPROVE QUALITY IS THE FOUNDATION OF SUPERIOR OUTCOMES AND HIGHER PATIENT SATISFACTION. PROGRAMS / SERVICESHIGHLIGHTS OF PROGRAMS AND SERVICES INCLUDE:BOVEN BIRTH CENTERHOLLAND HOSPITAL'S PREMIER BIRTH CENTER FEATURES THE MOST RECENT ADVANCEMENTS IN TECHNOLOGY AND PATIENT CARE INCLUDING 21 PRIVATE BIRTHING SUITES, EIGHT LABOR-DELIVERY ROOMS, A WELL-BABY NURSERY, STATE-OF-THE-ART OPERATING ROOM, AND MORE. AN EIGHT-BED SPECIAL CARE NURSERY PROVIDES PRE-TERM AND TERM BABIES WHO NEED SPECIALIZED ATTENTION WITH EXTRA MONITORING AND CARE BEFORE GOING HOME. BARIATRIC SERVICESBARIATRIC SERVICES ARE OFFERED AT HOLLAND HOSPITAL TO MEET THE GROWING NEED FOR THIS LIFE-CHANGING WEIGHT LOSS SURGERY IN OUR COMMUNITY. IN PARTNERSHIP WITH GRAND HEALTH PARTNERS, AN EXPERIENCED SURGICAL TEAM IN WEST MICHIGAN, HOLLAND HOSPITAL PROVIDES A MULTIDISCIPLINARY, TAILORED APPROACH TO WEIGHT LOSS, INCLUDING SURGICAL AND NONSURGICAL INTERVENTIONS.BEHAVIORAL HEALTHHOLLAND HOSPITAL OFFERS INPATIENT AND OUTPATIENT MENTAL HEALTH SERVICES TO ADDRESS SPECIFIC NEEDS. TREATING THE WHOLE PERSONMIND, BODY AND SPIRITIN A CONFIDENTIAL SETTING, OUR BEHAVIORAL HEALTH SPECIALISTS ARE DEDICATED TO DELIVERING PERSONALIZED CARE AND ATTENTION. IN ADDITION TO BOTH INPATIENT AND OUTPATIENT CARE, WE OFFER A PARTIAL HOSPITALIZATION PROGRAM FOR ADULTS WHO REQUIRE MORE SUPPORT THAN TRADITIONAL OUTPATIENT TREATMENT. BREAST CAREHOLLAND HOSPITAL IS NATIONALLY RECOGNIZED AS A BREAST IMAGING CENTER OF EXCELLENCE, AS WELL AS ACCREDITED BY THE AMERICAN COLLEGE OF RADIOLOGY. OUR BREAST CARE PROGRAM PROVIDES EXPERT, COORDINATED CARE DELIVERED BY AN EXPERIENCED MULTIDISCIPLINARY TEAM. OUR MAMMOGRAPHY AND BREAST IMAGING SERVICES MEET THE HIGHEST STANDARDS FOR IMAGE QUALITY AND PATIENT SAFETY. THE HOSPITAL'S BREAST CARE INCLUDES A HIGH-RISK BREAST CLINIC AND BREAST CANCER TREATMENT WHICH IS PROVIDED BY A TEAM OF RADIOLOGISTS, PATHOLOGISTS, SURGEONS, MEDICAL ONCOLOGISTS, RADIATION ONCOLOGISTS, PHYSICAL AND OCCUPATIONAL THERAPISTS, AND A NURSE NAVIGATOR WHO SERVES AS THE PATIENT'S GUIDE AND ADVOCATE.CARDIAC CATHETERIZATION LABHOLLAND HOSPITAL'S CATH LAB DEPARTMENT HAS STATE-OF-THE-ART PROCEDURE ROOMS WITH THE LATEST TECHNOLOGY, IMAGING EQUIPMENT WITH THE HIGHEST RESOLUTION AND LOWEST RADIATION AVAILABLE FOR CARDIAC INTERVENTIONS AND A SPECIAL PROCEDURES ROOM FOR PERIPHERAL VASCULAR CARE AND PACEMAKER IMPLANTS. AS A PARTICIPATING HOSPITAL IN THE STATE-WIDE BMC2 CARDIOVASCULAR CONSORTIUM, HOLLAND HOSPITAL CONTINUOUSLY WORKS TO IMPROVE THE QUALITY OF CARDIOVASCULAR PROCEDURES AND PATIENT OUTCOMES. ENDOCRINOLOGYIN 2023, HOLLAND HOSPITAL INTRODUCED ENDOCRINOLOGY SERVICES WHICH OFFERS COMPREHENSIVE DIAGNOSIS, TREATMENT AND MANAGEMENT OF ALL ENDOCRINE CONDITIONS. OUR EXPERTS PROVIDE CARE FOR OBESITY AND WEIGHT-RELATED DISORDERS, METABOLIC SYNDROME, TYPE 2 DIABETES, FATTY LIVER, POLYCYSTIC OVARY SYNDROME, PITUITARY, THYROID AND ADRENAL DISORDERS, HORMONE THERAPY, BONE AND CALCIUM DISORDERS AND MORE.GASTROENTEROLOGYHOLLAND HOSPITAL SPECIALISTS HAVE EXTENSIVE EXPERIENCE TREATING HEARTBURN AND GERD WITH THE LATEST CARE OPTIONS. THIS YEAR, THE HOLLAND HOSPITAL MEDICAL GROUP ADDED A NEW GASTROENTEROLOGY MEDICAL OFFICE TO BEST SERVE AREA PATIENTS IN NEED OF DIGESTIVE HEALTH EXPERTISE. THE HOLLAND HOSPITAL ENDOSCOPY CENTER PERFORMS ADVANCED DIAGNOSTIC PROCEDURES AND TREATMENTS IN A COMFORTABLE SETTING WHILE OUR REFLUX CENTER PROVIDES CLOSE-TO-HOME ACCESS TO PROCEDURES SUCH AS LAPAROSCOPIC NISSEN FUNDOPLICATION (LNF) AND THE LINX REFLUX PROCEDURE. ORTHOPEDICS / JOINT REPLACEMENTHOLLAND HOSPITAL UTILIZES ADVANCED TECHNOLOGY INCLUDING MAKO ROBOTIC-ASSISTED SURGERY FOR KNEE REPLACEMENT AND ANTERIOR HIP REPLACEMENT FOR FAST RECOVERY AND EXCEPTIONAL OUTCOMES. OUR SPINE & ORTHOPEDICS UNIT FEATURES SUPERIOR DESIGN AND FUNCTION FOR AN EXCELLENT PATIENT EXPERIENCE. EXPERT CARE LEADS TO FAST RECOVERY AND SHORTER HOSPITAL STAYS, SO MOST OF THE HOSPITAL'S JOINT REPLACEMENTS ARE CLASSIFIED AS OUTPATIENT. IN LINE WITH THIS TREND, HOLLAND HOSPITAL HAS PARTNERED WITH SHORELINE ORTHOPAEDICS (THE LEADING LOCAL ORTHOPEDIC SURGERY PRACTICE) IN A JOINT VENTURE TO BUILD A NEW ORTHOPEDIC CENTER WHICH WILL DELIVER A FULL RANGE OF ORTHOPEDIC CARE AND OUTPATIENT SURGERY, BEGINNING IN EARLY 2025.STROKE CARE HOLLAND HOSPITAL ACTIVELY WORKS TO COMMUNICATE STROKE SIGNS AND SYMPTOMS WITHIN OUR SERVICE AREA AND ENCOURAGE RESIDENTS WHO MAY BE HAVING A STROKE TO CALL 911 IMMEDIATELY FOR TRANSPORT TO THE ER, WHERE OUR EXPERIENCED STROKE TEAM IS READY TO DELIVER APPROPRIATE CARE. SURGICAL SERVICESHOLLAND HOSPITAL IS RANKED #1 IN MICHIGAN BY HEALTHGRADES AND AMONG AMERICA'S 50 BEST HOSPITALS FOR SURGICAL CARE. OUR TECHNOLOGY INCLUDES THE DA VINCI XI SURGICAL SYSTEM WHICH ENABLES SURGEONS TO PERFORM CERTAIN SURGERIES THROUGH TINY INCISIONS FOR FASTER RECOVERY AND LESS PAIN. THE HOSPITAL ALSO OFFERS THE MAZOR X SYSTEM FOR MINIMALLY INVASIVE SURGERY WHICH PROVIDES SAFER, MORE EFFICIENT SPINAL FUSION SURGERIES. IN ADDITION, HOLLAND HOSPITAL IS THE FIRST AREA HOSPITAL TO OFFER THE OLYMPUS SOLTIVE, A NEW LASER TECHNOLOGY THAT ENABLES QUICKER AND MORE EFFECTIVE KIDNEY STONE REMOVAL.WOMEN'S SPECIALTY CAREOUR WOMEN'S SPECIALTY CARE OFFERS A RANGE OF SERVICES FOR WOMEN'S HEALTH NEEDS AT EVERY LIFE STAGE. THE PRACTICE PROVIDES ACCESS TO PERSONALIZED CARE, SPECIALIZED SUPPORT AND ADVANCED TECHNOLOGY IN A COMFORTABLE SETTING. PROVIDERS ARE CERTIFIED IN MENOPAUSAL CARE AND TREAT A BROAD SCOPE OF HEALTH NEEDS FOR WOMEN THROUGHOUT OUR SERVICE AREA AND BEYOND.VIRTUAL VISITS AND TELEHEALTHFOR CONVENIENT ACCESS TO CARE, ALL HOLLAND HOSPITAL MEDICAL PRACTICES OFFER VIRTUAL VISITS (ONLINE PROVIDER APPOINTMENTS) WHICH CONTINUE TO EXPAND. WE ALSO OFFER TELEHEALTH MONITORING TO ENSURE EXCELLENT OUTCOMES AND REDUCE RE-HOSPITALIZATIONS. THE TELEHEALTH CAPABILITIES OFFER A SIMPLE-TO-USE IN-HOME ELECTRONIC DEVICE THAT COLLECTS VITAL SIGNS AND TRANSMITS DATA TO MONITOR PATIENT CONDITIONS AND GUIDE APPROPRIATE ACTION.

  Expenses $271,884,925 · Grants $740,782 · Revenue $289,643,938

• CONTINUATION OF LINE 4A:CONVENIENT PRIMARY AND SPECIALTY CARETO BEST SERVE THE LAKESHORE AREA, HOLLAND HOSPITAL OFFERS A COMPREHENSIVE HEALTH CARE NETWORK FEATURING A MEDICAL GROUP THAT INCLUDES FAMILY MEDICINE, INTERNAL MEDICINE, INTERNAL MEDICINE & PEDIATRICS, AND A BROAD RANGE OF SPECIALTY CARE PRACTICES. IN RECENT YEARS, WE HAVE ADDED MANY NEW PRIMARY CARE PROVIDERS AND SPECIALISTS TO EXPAND ACCESS TO CARE AND PREPARE TO MEET THE GROWING NEED FOR HEALTH CARE WITHIN THE COMMUNITY. IN 2023, WE EXPANDED OUR PRIMARY CARE FACILITIES IN GRAND HAVEN, MI TO BEST SERVE OUR GROWING PATIENT POPULATION TO THE NORTH AND EXPANDED SPECIALTY CARE THERE AS WELL. IN ADDITION, WE BEGAN CONSTRUCTION ON A NEW MEDICAL OFFICE BUILDING IN SAUGATUCK, MI TO EXPAND SERVICES TO THE SOUTH. IMMEDIATE CARE OPTIONS INCLUDE OUR WALK-IN CARE AND URGENT CARE. FOR LIFE-THREATENING CONCERNS, EMERGENCY SERVICES ARE OPEN 24/7.WORKPLACE EXCELLENCE - FOR THE 21ST YEAR IN A ROW, HOLLAND HOSPITAL HAS BEEN SELECTED AS A WINNER IN WEST MICHIGAN'S BEST AND BRIGHTEST COMPANIES TO WORK FOR COMPETITION - MAKING IT THE ONLY HEALTH CARE ORGANIZATION TO ACHIEVE THIS MILESTONE. THE MUCH SOUGHT-AFTER RECOGNITION IDENTIFIES ORGANIZATIONS THAT ARE COMMITTED TO EXCELLENCE IN THEIR HUMAN RESOURCE PRACTICES AND EMPLOYEE ENRICHMENT. EACH ORGANIZATION IS ASSESSED BY ITS OWN EMPLOYEES IN THE AREAS OF COMMUNICATION, WORK-LIFE BALANCE, EMPLOYEE EDUCATION, DIVERSITY, RECOGNITION, RETENTION AND MORE. COMMUNITY OUTREACH PROGRAMS - HOLLAND HOSPITAL SERVES THE GREATER COMMUNITY IN MANY WAYS BEYOND OUR INPATIENT AND OUTPATIENT CARE SERVICES. IN ADDITION TO THE CONTRIBUTIONS RECEIVED FROM THROUGHOUT THE COMMUNITY, THIS YEAR MARKS THE 24TH EMPLOYEE CAMPAIGN. THANKS TO THE STEADFAST COMMITMENT AND GENEROSITY OF MANY EMPLOYEES AND VOLUNTEERS, OUR STAFF HAS RAISED OVER $1 MILLION IN SUPPORT OF OUR OUTREACH PROGRAMS SINCE 1999. OUR COMMUNITY OUTREACH PROGRAMS INCLUDE:HOLLAND COMMUNITY HEALTH CENTER (CHC) - THE CHC IS SERVICE OF HOLLAND HOSPITAL WHICH PROVIDES AFFORDABLE, PRIMARY CARE SERVICES IN A DOCTOR'S OFFICE SETTING. THE MAJORITY OF PATIENTS LACK ADEQUATE HEALTH INSURANCE. NEARLY HALF OF THE PATIENTS ARE CHILDREN. CHC ALSO ACQUIRES AND DISTRIBUTES FREE MEDICATIONS FOR THOSE WHO CANNOT AFFORD THEM. THIS ESSENTIAL CARE MAKES A SIGNIFICANT DIFFERENCE IN THE HEALTH OF OUR COMMUNITY.SCHOOL NURSING PROGRAM - HOLLAND HOSPITAL'S SCHOOL NURSES ADDRESS THE HEALTH NEEDS OF OVER 12,000 CHILDREN IN 26 SCHOOLS IN FIVE LOCAL SCHOOL DISTRICTS. MANY OF THE STUDENTS LIVE AT OR BELOW THE POVERTY LEVEL AND DO NOT RECEIVE REGULAR MEDICAL CARE OUTSIDE OF SCHOOL. BREAST CARE FUND - THE BREAST CARE FUND COVERS THE COST OF SCREENING AND DIAGNOSTIC MAMMOGRAMS, ULTRASOUNDS AND BIOPSIES FOR HUNDREDS OF WOMEN IN OUR COMMUNITY WHO DO NOT HAVE INSURANCE COVERAGE FOR THESE LIFESAVING TESTS.COMMUNITY HEALTH AND WELLNESS - OUR HEALTHY LIFE PROGRAMS OFFER A VARIETY OF CLASSES AND INDIVIDUAL EDUCATION OPPORTUNITIES TO SERVE THE COMMUNITY. THE HEALTHY LIFE PROGRAMS OFFICE ALSO WORKS WITH AREA BUSINESSES TO PROVIDE CHRONIC DISEASE MANAGEMENT AND BEHAVIOR CHANGE PROGRAMS FOR EMPLOYEES.COMMUNITY HEALTH NEEDS ASSESSMENTHOLLAND HOSPITAL PARTICIPATES IN THE OTTAWA COUNTY COMMUNITY HEALTH NEEDS ASSESSMENT TO ASSESS THE GENERAL HEALTH OF AREA RESIDENTS AND IDENTIFY NEEDS AND OPPORTUNITIES FOR IMPROVEMENT. AS A SPONSOR AND PARTICIPANT, HOLLAND HOSPITAL USES THE FINDINGS TO HELP GUIDE PRIORITIES AND PROGRAM DEVELOPMENT.SUMMARY THE FOLLOWING STATISTICS PROVIDE A SNAPSHOT OF OUR APPROXIMATE ANNUAL HEALTH CARE VOLUMES:ADMISSIONS = 6,100PATIENT DAYS / OVERNIGHT STAYS = 25,600BIRTHS = 1,180SURGERIES/ENDOSCOPIES = 16,400EMERGENCY ROOM VISITS = 37,600URGENT CARE VISITS = 33,500OUTPATIENT VISITS = 532,100HOME HEALTH VISITS = 26,600LAB TESTS = 746,900RADIOLOGY PROCEDURES = 135,000UNCOMPENSATED MEDICAL COSTS HOLLAND HOSPITAL REMAINS COMMITTED TO CARING FOR MEMBERS OF OUR COMMUNITY WHO ARE UNINSURED OR UNDER-INSURED. IN FY 2023, HOLLAND HOSPITAL PROVIDED UN-REIMBURSED CARE TO OUR PATIENTS AT A COST OF $51 MILLION, DURING ANOTHER PARTICULARLY DIFFICULT YEAR.2023 COMMUNITY BENEFIT SUMMARY $51 MILLION TOTAL COMMUNITY BENEFITUNPAID COST OF MEDICAID $12,955,000UNPAID COST OF MEDICARE $22,075,000CHARITY CARE $1,556,000 BAD DEBT $8,924,000OTHER COMMUNITY BENEFITS (NOTE A) $5,697,000FINANCE COMMENT: CHARITY IS REPORTED AT COST NOTE A OTHER COMMUNITY BENEFITS INCLUDE: COMMUNITY EDUCATION & OUTREACH PROGRAMS CASH, IN-KIND DONATIONS & CONTRIBUTIONS HOLLAND COMMUNITY HEALTH CENTER STUDENT NURSING PROGRAM HEALTH PROFESSIONAL EDUCATION & RESEARCH HOLLAND HOSPITAL SUBSIDIZED SERVICES

As filed on the 2022 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

• HOLLAND COMMUNITY HEALTH CENTER

  $740,782

  FINANCIAL SUBSIDY TO FUND OPERATIONS

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

• HOLLAND COMMUNITY HOSPITAL AUTHORITY SELF-INSURANCE TRUST FUND

  501(C)(3) · SUPPORTING ORGANIZATION · MI · controlled entity

  Directly controlled by HOLLAND COMMUNITY HOSPITAL

• HOLLAND COMMUNITY HEALTH CENTER

  501(C)(3) · HEALTH CENTER · MI · controlled entity

  Directly controlled by HOLLAND COMMUNITY HOSPITAL

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Provenance

Return type

form_990

Tax year

2022

Filed

14 February 2024

IRS schema version

2022v5.0

Source object

202400469349302115

Check it against the return as filed: the GivingTuesday Data Lake hosts a public copy of the original XML.

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