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← BETTER BUSINESS BUREAU OF METROPOLITAN HOUSTON INC

Form 990 for tax year 2023

Filed by BETTER BUSINESS BUREAU OF METROPOLITAN HOUSTON INC.

Totals

Total revenue
$4,340,212
Total expenses
$4,399,689
Contributions and grants received
$3,898,044
Grants paid
$0
Program service revenue
$360,089
Investment income
$80,980
Other revenue
$1,099
Total assets, end of year
$5,819,506
Total liabilities, end of year
$3,742,439
Net assets or fund balances, end of year
$2,077,067
Program services expenses (Part IX)
not reported
Management and general expenses
not reported
Fundraising expenses
not reported
Program service expenses (Part III)
not reported

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1b · Membership dues

    $3,898,044

  • 2a · Program service revenue: DIRECTORY ADVERTISING

    total $357,964 · unrelated business $357,964

  • 2b · Program service revenue: AUTO LINE

    total $2,125 · related or exempt $2,125

  • 3 · Investment income

    total $80,980 · excluded $80,980

  • 4 · Income from investment of tax-exempt bond proceeds

    total $0

  • 5 · Royalties

    total $0

  • 6c · Rental income or loss

    real property $0 · personal property $0

  • 6d · Net rental income or loss

    total $0

  • 7d · Net gain or loss

    total $0

  • 8a · Fundraising events: gross income

    $0

  • 8b · Fundraising events: direct expenses

    $0

  • 8c · Net income from fundraising events

    total $0

  • 9a · Gaming: gross income

    $0

  • 9b · Gaming: direct expenses

    $0

  • 9c · Net income from gaming

    total $0

  • 10a · Gross sales of inventory

    $0

  • 10b · Cost of goods sold

    $0

  • 10c · Net income from sales of inventory

    total $0

  • 11a · Other revenue: OTHER INCOME

    total $1,099 · related or exempt $1,099

  • 11e · Other revenue, total

    $1,099

Functional expenses

Part IX, the statement of functional expenses.

  • 1 · Grants to domestic organizations and governments

    total $0

  • 2 · Grants to domestic individuals

    total $0

  • 3 · Grants to foreign organizations and individuals

    total $0

  • 4 · Benefits paid to or for members

    total $0

  • 5 · Compensation of officers, directors and key employees

    total $1,173,089

  • 6 · Compensation of disqualified persons

    total $0

  • 7 · Other salaries and wages

    total $1,325,113

  • 8 · Pension plan contributions

    total $38,963

  • 9 · Other employee benefits

    total $239,981

  • 10 · Payroll taxes

    total $175,339

  • 11a · Fees: management

    total $0

  • 11b · Fees: legal

    total $17,573

  • 11c · Fees: accounting

    total $0

  • 11d · Fees: lobbying

    total $0

  • 11e · Fees: professional fundraising services

    total $0

  • 11f · Fees: investment management

    total $0

  • 11g · Fees: other

    total $185,491

  • 12 · Advertising and promotion

    total $254,703

  • 13 · Office expenses

    total $92,028

  • 14 · Information technology

    total $0

  • 15 · Royalties

    total $0

  • 16 · Occupancy

    total $411,958

  • 17 · Travel

    total $1,606

  • 18 · Travel or entertainment for public officials

    total $0

  • 19 · Conferences, conventions and meetings

    total $27,527

  • 20 · Interest

    total $0

  • 21 · Payments to affiliates

    total $0

  • 22 · Depreciation, depletion and amortization

    total $18,430

  • 23 · Insurance

    total $26,614

  • 24a · Other expenses: DUES/SUBSCRIPTIONS

    total $298,710

  • 24b · Other expenses: BANK FEES

    total $98,213

  • 24c · Other expenses: EQUIPMENT LEASED

    total $13,167

  • 24d · Other expenses: AWARDS

    total $1,184

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $2,698,156 · end of year $2,525,157

  • 2 · Savings and temporary cash investments

    beginning of year $1,903,611 · end of year $1,984,592

  • 3 · Pledges and grants receivable

    beginning of year $0 · end of year $0

  • 4 · Accounts receivable

    beginning of year $57,491 · end of year $85,818

  • 5 · Loans and receivables from officers and key people

    beginning of year $0 · end of year $0

  • 6 · Loans and receivables from disqualified persons

    beginning of year $0 · end of year $0

  • 7 · Other notes and loans receivable

    beginning of year $0 · end of year $0

  • 8 · Inventories for sale or use

    beginning of year $0 · end of year $0

  • 9 · Prepaid expenses and deferred charges

    beginning of year $9,386 · end of year $26,629

  • 10a · Land, buildings and equipment: cost or other basis

    $140,202

  • 10b · Land, buildings and equipment: accumulated depreciation

    $123,589

  • 10c · Land, buildings and equipment, net

    beginning of year $31,198 · end of year $16,613

  • 11 · Investments: publicly traded securities

    beginning of year $0 · end of year $0

  • 12 · Investments: other securities

    beginning of year $0 · end of year $0

  • 13 · Investments: program-related

    beginning of year $0 · end of year $0

  • 14 · Intangible assets

    beginning of year $0 · end of year $0

  • 15 · Other assets

    beginning of year $0 · end of year $1,180,697

  • 17 · Accounts payable and accrued expenses

    beginning of year $157,299 · end of year $91,301

  • 18 · Grants payable

    beginning of year $0 · end of year $0

  • 19 · Deferred revenue

    beginning of year $1,912,625 · end of year $2,249,771

  • 20 · Tax-exempt bond liabilities

    beginning of year $0 · end of year $0

  • 21 · Escrow or custodial account liability

    beginning of year $0 · end of year $0

  • 22 · Loans and payables to officers and key people

    beginning of year $0 · end of year $0

  • 23 · Secured mortgages and notes payable

    beginning of year $0 · end of year $0

  • 24 · Unsecured notes and loans payable

    beginning of year $0 · end of year $0

  • 25 · Other liabilities

    beginning of year $0 · end of year $1,401,367

  • 27 · Net assets without donor restrictions

    beginning of year $2,629,918 · end of year $2,077,067

  • 28 · Net assets with donor restrictions

    beginning of year $0 · end of year $0

Mission and programs · 2023

Mission

TO PROMOTE AND FOSTER THE HIGHEST ETHICAL RELATIONSHIP BETWEEN BUSINESSES AND THE PUBLIC THROUGH SELF-REGULATION, CUSTOMER AND BUSINESS EDUCATION, AND SERVICE EXCELLENCE.

Activities or mission (Part I)

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST.

  • ACCREDITATION: RECRUITS NEW MEMBERS THAT QUALIFY TO SUPPORT THE BETTER BUSINESS BUREAU.

  • BUSINESS SERVICES: PROVIDES SERVICES TO THE MEMBER COMPANIES AFTER APPROVAL INCLUDING: TAKING THEIR CALLS, SENDING OUT MEMBER KITS, MAKING UPDATES AND MAILING RENEWAL NOTICES.

  • INFORMATION SERVICES: THE CALL AND INFORMATION SERVICES CENTER FOR THE BETTER BUSINESS BUREAU THAT ANSWERS CALLS FROM THE PUBLIC, INCLUDING BUSINESSES AND CONSUMERS. THEY ANSWER APPROXIMATELY 31,000 CALLS OR LIVE CHAT SESSIONS PER YEAR.

As filed on the 2023 return.

Listed in Part VII

  • Dan Parsons

    President

    Total calculated
    $266,455
    From this org
    $249,343
    From related orgs
    $0
    Other
    $17,112
    Hours/week
    40 + 1 related

    Schedule J breakdown matched by us

    Base
    $249,343
    Bonus
    not reported
    Other
    not reported
    Deferred
    $15,082
    Nontaxable benefits
    $2,030
    Filer's total
    $266,455
  • Lillian Kelly

    VP Finance & Administration

    Total calculated
    $225,907
    From this org
    $211,414
    From related orgs
    $0
    Other
    $14,493
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $211,414
    Bonus
    not reported
    Other
    not reported
    Deferred
    $12,759
    Nontaxable benefits
    $1,734
    Filer's total
    $225,907
  • Jeff Shoemaker

    VP Accreditation

    Total calculated
    $195,150
    From this org
    $180,747
    From related orgs
    $0
    Other
    $14,403
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $180,747
    Bonus
    not reported
    Other
    not reported
    Deferred
    $10,969
    Nontaxable benefits
    $3,434
    Filer's total
    $195,150
  • Jordan Rzad

    VP Marketing

    Total calculated
    $146,365
    From this org
    $132,778
    From related orgs
    $0
    Other
    $13,587
    Hours/week
    40
  • Hilda Martinez

    VP South Texas

    Total calculated
    $113,637
    From this org
    $107,172
    From related orgs
    $0
    Other
    $6,465
    Hours/week
    40
  • Leah Napoliello

    VP Public Affairs

    Total calculated
    $113,633
    From this org
    $105,495
    From related orgs
    $0
    Other
    $8,138
    Hours/week
    40
  • Samantha Durham

    VP DR/ADR

    Total calculated
    $111,941
    From this org
    $101,657
    From related orgs
    $0
    Other
    $10,284
    Hours/week
    40
  • Linda Tate-Hagins

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Henrique Paula

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • David Roylance

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Dan Bawden

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1 + 1 related
  • D'Artagnan Bebel

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Leah Blache

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Sue Burnett

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Ruben Cepeda

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Brian Cogburn

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • David Crabtree

    Past-Chair

    Total calculated
    $0
    Hours/week
    1
  • Linda Creswell

    Director

    Total calculated
    $0
    Hours/week
    1
  • Lisa Dennis

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Katie Grahmann

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Brian Greene

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Michael Janakes

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Raymond Baker

    Chair

    Total calculated
    $0
    Hours/week
    1
  • Sonya Brazeal

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Gerald Cashiola

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Tom Connell

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • George Connelly

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Michelle Costa

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Bery Crispin

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1 + 1 related
  • Shareef Defrawi

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Joe Emmitte

    Director

    Total calculated
    $0
    Hours/week
    1
  • Tilman Fertitta

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Edmund Bill Garcia

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Alvin Gee

    Secretary

    Total calculated
    $0
    Hours/week
    1 + 1 related
  • Mark Goldie

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Michael Griffin

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Royce Heslep

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Candus Hinderer

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Steven Kaufman

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Craig Klein

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Steve Lufburrow

    Vice-Chair

    Total calculated
    $0
    Hours/week
    1 + 1 related
  • Scott McGrath

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Caroline McLeod

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Brandon Melia

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Nancy Meyer

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Robert Bob Neyland

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Taunya Painter

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Sarah Sagredo-Hammond

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Kyle Sheldon

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Scott Skrabanek

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Rex Solomon

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Edna Thompsen

    Treasurer

    Total calculated
    $0
    Hours/week
    1 + 1 related
  • Tracy Vaught

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Glenn Woo

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1 + 1 related
  • Johanna Watson

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • John Huckaby

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Kristina Fenske

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Pat Choyce

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Fadi Agour

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Form 990 of other organizations
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Provenance

Return type
form_990
Tax year
2023
Filed
15 May 2024
IRS schema version
2023v5.1
Source object
202433209349317768

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