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Nonprofiteer
← FAMILY SERVICES INC

Form 990 for tax year 2023

Filed by FAMILY SERVICES INC.

Totals

Total revenue
$12,861,373
Total expenses
$12,908,379
Contributions and grants received
$12,018,479
Grants paid
$21,438
Program service revenue
$778,977
Investment income
$166,251
Other revenue
-$102,334
Total assets, end of year
$15,441,717
Total liabilities, end of year
$5,996,791
Net assets or fund balances, end of year
$9,444,926
Program services expenses (Part IX)
$11,421,535
Management and general expenses
$995,240
Fundraising expenses
$491,604
Program service expenses (Part III)
$11,421,535

Program services were 88.5% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1a · Federated campaigns

    $301,068

  • 1c · Fundraising events

    $104,408

  • 1e · Government grants (contributions)

    $9,932,662

  • 1f · All other contributions, gifts and grants

    $1,680,341

  • 1g · Noncash contributions included above

    $140,760

  • 2a · Program service revenue: SMART START CONTRACTING

    total $385,140 · related or exempt $385,140

  • 2b · Program service revenue: COUNSELING FEES

    total $272,103 · related or exempt $272,103

  • 2c · Program service revenue: CHILD CARE FEES

    total $121,734 · related or exempt $121,734

  • 3 · Investment income

    total $89,489 · excluded $89,489

  • 6a · Gross rents

    real property $189,226

  • 6b · Less rental expenses

    real property $254,323

  • 6c · Rental income or loss

    real property -$65,097

  • 6d · Net rental income or loss

    total -$65,097 · excluded -$65,097

  • 7a · Gross sales of assets other than inventory

    securities $76,762

  • 7b · Less cost or other basis and sales expenses

    securities $0

  • 7c · Gain or loss

    securities $76,762

  • 7d · Net gain or loss

    total $76,762 · excluded $76,762

  • 8a · Fundraising events: gross income

    $0

  • 8a · Fundraising events: contributions included on line 1c

    $104,408

  • 8b · Fundraising events: direct expenses

    $47,662

  • 8c · Net income from fundraising events

    total -$47,662 · excluded -$47,662

  • 11a · Other revenue: MISCELLANEOUS INCOME

    total $10,425 · excluded $10,425

  • 11e · Other revenue, total

    $10,425

Functional expenses

Part IX, the statement of functional expenses.

  • 2 · Grants to domestic individuals

    total $21,438 · program services $21,438

  • 5 · Compensation of officers, directors and key employees

    total $247,845 · program services $193,459 · management and general $42,715 · fundraising $11,671

  • 7 · Other salaries and wages

    total $5,387,910 · program services $4,205,615 · management and general $928,574 · fundraising $253,721

  • 8 · Pension plan contributions

    total $150,397 · program services $126,809 · management and general $17,164 · fundraising $6,424

  • 9 · Other employee benefits

    total $628,336 · program services $527,556 · management and general $74,055 · fundraising $26,725

  • 10 · Payroll taxes

    total $424,221 · program services $358,016 · management and general $48,069 · fundraising $18,136

  • 11a · Fees: management

    total $19,527 · program services $10,604 · management and general $8,311 · fundraising $612

  • 11b · Fees: legal

    total $15,726 · program services $8,540 · management and general $6,693 · fundraising $493

  • 11c · Fees: accounting

    total $145,924 · program services $79,516 · management and general $61,820 · fundraising $4,588

  • 11f · Fees: investment management

    total $15,296 · management and general $15,296

  • 11g · Fees: other

    total $630,579 · program services $343,171 · management and general $267,608 · fundraising $19,800

  • 12 · Advertising and promotion

    total $136,405 · program services $2,028 · management and general $122,800 · fundraising $11,577

  • 13 · Office expenses

    total $763,522 · program services $678,213 · management and general $68,465 · fundraising $16,844

  • 16 · Occupancy

    total $556,848 · program services $486,369 · management and general $64,814 · fundraising $5,665

  • 17 · Travel

    total $291,364 · program services $279,436 · management and general $10,558 · fundraising $1,370

  • 20 · Interest

    total $204,247 · program services $466 · management and general $203,781

  • 22 · Depreciation, depletion and amortization

    total $537,463 · program services $290,687 · management and general $246,776

  • 23 · Insurance

    total $194,145 · program services $168,093 · management and general $21,384 · fundraising $4,668

  • 24a · Other expenses: CONTRACT DAYCARE SVCS.

    total $1,874,838 · program services $1,874,838

  • 24b · Other expenses: REPAIRS AND MAINTENANCE

    total $782,911 · program services $427,012 · management and general $341,031 · fundraising $14,868

  • 24c · Other expenses: FOOD & FOOD SERVICE

    total $220,748 · program services $216,597 · management and general $3,104 · fundraising $1,047

  • 24d · Other expenses: LEASE EXPENSE

    total $3,602 · management and general $3,602

  • 24e · All other expenses

    total -$344,913 · program services $1,123,072 · management and general -$1,561,380 · fundraising $93,395

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $626,487 · end of year $247,803

  • 2 · Savings and temporary cash investments

    beginning of year $1,099,292 · end of year $231,346

  • 3 · Pledges and grants receivable

    beginning of year $1,047,354 · end of year $1,843,623

  • 4 · Accounts receivable

    beginning of year $61,428 · end of year $788,763

  • 9 · Prepaid expenses and deferred charges

    beginning of year $49,833 · end of year $28,538

  • 10a · Land, buildings and equipment: cost or other basis

    $14,187,081

  • 10b · Land, buildings and equipment: accumulated depreciation

    $5,901,274

  • 10c · Land, buildings and equipment, net

    beginning of year $8,559,452 · end of year $8,285,807

  • 12 · Investments: other securities

    beginning of year $2,786,829 · end of year $1,113,770

  • 15 · Other assets

    beginning of year $269,075 · end of year $2,902,067

  • 17 · Accounts payable and accrued expenses

    beginning of year $449,997 · end of year $1,253,314

  • 19 · Deferred revenue

    beginning of year $265

  • 23 · Secured mortgages and notes payable

    beginning of year $4,641,865 · end of year $4,623,020

  • 25 · Other liabilities

    beginning of year $1,223,875 · end of year $120,457

  • 27 · Net assets without donor restrictions

    beginning of year $7,349,714 · end of year $9,365,107

  • 28 · Net assets with donor restrictions

    beginning of year $834,034 · end of year $79,819

Mission and programs · 2023

Mission

TO STRENGTHEN THE WELL-BEING AND DEVELOPMENT OF FAMILIES AND INDIVIDUALS THROUGH PROFESSIONAL HUMAN SERVICES PROGRAMS, INCLUDING THERAPY, COUNSELING, EDUCATION, SPECIAL ASSISTANCE, AND ADVOCACY.

  • THE CHILD DEVELOPMENT DIVISION IS COMPRISED OF THE FEDERAL HEAD START PROGRAM AS WELL AS ADDITIONAL SERVICES FOR PRIVATE PAY DAY CHILD DEVELOPMENT SERVICES. THESE PRIVATE PAY SERVICES INCLUDE EXTENDED DAY AND PRE-K SERVICES.CHILD DEVELOPMENT PROGRAM - THESE SERVICES ARE OPEN TO ALL CHILDREN AND ARE SUPPORTED BY CLIENT FEES, DSS STIPENDS, AND/OR CONTRACTED STATE PRE-K FEES. THE SERVICES ALSO INCLUDE EXTENDED HOUR DAY CARE. IN 2022-2023, 714 FAMILIES WERE SERVED IN THIS PROGRAM.HEAD START PROGRAM - THIS IS THE LARGEST DIVISION AND CONSTITUTES OVER HALF OF FAMILY SERVICES, INC.'S TOTAL FUNDING BUDGET. THE FAMILY SERVICES, INC. HEAD START PROGRAM SERVES LOW-INCOME CHILDREN AND THEIR FAMILIES LIVING IN FORSYTH COUNTY.THE HEAD START PROGRAM PROVIDES A RANGE OF COMPREHENSIVE SERVICES WHICH CONSIST OF EDUCATION AND EARLY CHILDHOOD DEVELOPMENT WITH THE OBJECTIVE OF PROVIDING ALL CHILDREN WITH A SAFE, NURTURING, ENGAGING, FUN, AND SECURE LEARNING ENVIRONMENT. CHILDREN GAIN AWARENESS, SKILLS, AND CONFIDENCE NECESSARY FOR SUCCESS IN SCHOOL AND LIFE. THE PROGRAM SUPPORTS A CONTINUUM OF CHILDREN'S GROWTH AND DEVELOPMENT, WHICH INCLUDES EACH CHILD'S PHYSICAL, SOCIAL, EMOTIONAL, AND COGNITIVE DEVELOPMENT. THE HEAD START PROGRAM MAINTAINS A STAFF OF WELL-QUALIFIED EARLY CHILDHOOD TEACHERS.PARENT INVOLVEMENT IN THE EDUCATION OF THEIR CHILDREN IS THE CORNERSTONE FOR BUILDING A STRONG FOUNDATION FOR THE IMPLEMENTATION OF THE HEAD START PROGRAM. PARENTS ARE CONSIDERED THE PRIMARY EDUCATORS OF THEIR CHILDREN. HEAD START PARENTS ARE INVOLVED IN THE PLANNING AND DEVELOPMENT OF ACTIVITIES DESIGNED TO ENHANCE THEIR INTEREST AND KNOWLEDGE OF EDUCATION, COMMUNITY AWARENESS, AND PERSONAL GROWTH. PARENTS PARTICIPATE IN A SERIES OF FINANCIAL MANAGEMENT TRAININGS TAUGHT BY LOCAL FINANCIAL EXPERTS. ADDITIONALLY, PARENTS RECEIVE EDUCATIONAL TRAINING. PARENTS HAVE AN OPPORTUNITY TO INFLUENCE THE DECISION-MAKING PROCESS FOR PROGRAM OPERATION AS AN ELECTED MEMBER OF THE POLICY COUNCIL.HEALTH SERVICES FOR CHILDREN INCLUDE DENTAL, VISION, SPEECH, AND HEARING. NUTRITIONAL NEEDS ARE MET BY PROVIDING A NUTRITIOUS BREAKFAST AND LUNCH DAILY. MENTAL WELLNESS SUPPORT FOR CHILDREN AND FAMILIES IS OFFERED ON-SITE. CHILDREN WITH SPECIAL NEEDS ARE IDENTIFIED AND REFERRALS TO SUPPORTING AGENCIES ENSURE FOLLOW-UP AND SUPPORT SERVICES. TEN PERCENT OF THE PROGRAM'S ENROLLMENT IS CHILDREN WITH A DIAGNOSED DISABILITY. THROUGH THE FAMILY PARTNERSHIP COMPONENT, FAMILIES ARE ENCOURAGED TO DEVELOP FAMILY GOALS THAT WOULD MOVE THEM TOWARD SELF-SUFFICIENCY THROUGH JOB TRAINING AND EDUCATION.

    Expenses $8,507,789 · Revenue $506,874

  • THE SAFE RELATIONSHIPS DIVISION OFFERS A COMPREHENSIVE ARRAY OF SERVICES, INCLUDING COURT ADVOCACY FOR VICTIMS OF DOMESTIC VIOLENCE OR SEXUAL ASSAULT, A DOMESTIC VIOLENCE SHELTER THAT PROVIDES EMERGENCY SHELTER, CRISIS INTERVENTION, INDIVIDUAL AND FAMILY COUNSELING, AND VARIOUS GROUP INTERVENTIONS FOR VICTIMS. COLLABORATIVE APPROACHES SUCH AS SAFE ON SEVEN HAVE INCREASED THE IMPACT OF THIS DIVISION.FSI ALSO OFFERS TWO CRISIS HOTLINES, ONE FOR DOMESTIC VIOLENCE AND ONE FOR SEXUAL ASSAULT. A LARGE PART OF THIS SERVICE FOCUSES ON RAISING AWARENESS ABOUT DOMESTIC VIOLENCE AND SEXUAL ASSAULT, FACILITATED BY COMMUNITY EDUCATION AND COLLABORATIONS WITH OTHER AREA AGENCIES. ONE COLLABORATION INITIATED BY FSI IS THE DOMESTIC VIOLENCE COMMUNITY COUNCIL (DVCC), WHICH BRINGS TOGETHER REPRESENTATIVES FROM ALL AGENCIES SERVING THE DOMESTIC VIOLENCE POPULATION IN FORSYTH COUNTY. THE DVCC HAS BEEN SUCCESSFUL IN STREAMLINING SERVICES AND COORDINATING COMMUNITY-WIDE EFFORTS.FSI ALSO WORKS IN COORDINATION WITH THE POLICE DEPARTMENT AND LOCAL COLLEGES AND UNIVERSITIES TO PROVIDE DOMESTIC VIOLENCE AND SEXUAL ASSAULT EDUCATION WITHIN COLLEGES AND UNIVERSITIES. SPECIALIZED SERVICES ALSO INCLUDE A FORENSIC INTERVIEWING FACILITY FOR CHILDREN WHO HAVE BEEN EXPOSED TO OR ARE VICTIMS OF VIOLENCE. THIS FACILITY, THE CHILDREN'S ADVOCACY CENTER, IS HOUSED IN THE DOMESTIC VIOLENCE SHELTER AND IS ACCREDITED BY THE NATIONAL CHILDREN'S ALLIANCE.SAFE RELATIONSHIP SERVICES RECEIVE SUBSTANTIAL SUPPORT FROM GOVERNMENTAL FUNDING AS WELL AS UNITED WAY, FOUNDATIONS, FEES, AND CONTRIBUTIONS. SERVICES INCLUDE: CRIME VICTIMS' SERVICES; DOMESTIC VIOLENCE AND SEXUAL ASSAULT COURT ADVOCACY; DOMESTIC VIOLENCE AND SEXUAL ASSAULT CRISIS RESPONSE; DOMESTIC VIOLENCE SHELTER; COMMUNITY COLLABORATIONS INCLUDING DOMESTIC VIOLENCE COMMUNITY COUNCIL (DVCC); SEXUAL ASSAULT RESPONSE TEAM (SART); AND CHILD ADVOCACY CENTER MULTI-DISCIPLINARY TEAM (MDT).

    Expenses $1,846,018 · Grants $21,438

  • THE FAMILY SOLUTIONS CLUSTER OF SERVICES PROVIDES PROGRAMS THAT STRENGTHEN INDIVIDUALS AND FAMILIES' CAPACITY IN RELATIONSHIPS AND SOCIETY. COUNSELORS ARE ALL MASTER'S LEVEL, WITH MOST BEING LICENSED IN THEIR PROFESSION. ISSUES ADDRESSED INCLUDE MARITAL/COUPLE CONFLICTS, FAMILY STRESS/ADJUSTMENT, GRIEF COUNSELING, PARENTING NEEDS, CHILD ADJUSTMENT PROBLEMS, WORK/FAMILY CONFLICTS, EMOTIONAL WELLNESS, AND FINANCIAL LITERACY. THE STAFF IS MULTI-TALENTED, WITH EXPERTISE IN THE AREAS OF CHILDREN, TRAUMA, FAMILY SYSTEMS, AND/OR ADULT DEVELOPMENT. FEES ARE BASED ON AN INCOME-BASED SCALE. FSI ALSO OFFERS EMPLOYEE ASSISTANCE COUNSELING.THE STRENGTHENING FAMILIES PROGRAM FOR HIGH-RISK STUDENTS IS AN EVIDENCE-BASED PROGRAM FOR 10 TO 14-YEAR-OLDS DESIGNED TO IMPROVE PARENTS' RELATIONSHIPS WITH THEIR CHILDREN. SCHOOL-BASED COUNSELING SERVES STUDENTS ATTENDING PARKLAND HIGH SCHOOL. THE ADOPTION AND PREGNANCY COUNSELING SERVICE PROVIDES COUNSELING AND SUPPORT SERVICES FOR WOMEN FACING AN UNPLANNED PREGNANCY, AS WELL AS OFFERING ADOPTION PLACEMENT/SERVICES FOR FAMILIES AND INDIVIDUALS.THE ADOPTION SERVICE INCLUDES INDIVIDUAL CONSULTATIONS TO HELP FAMILIES SELECT THE TYPE OF ADOPTION SITUATION THAT IS MOST APPROPRIATE FOR THEM, PRE-PLACEMENT ASSESSMENTS (HOME STUDIES), LIFELONG SUPPORTIVE SERVICES FOR ALL PARTICIPANTS IN AN ADOPTION, AND RECRUITMENT OF FAMILIES FOR CHILDREN WITH SPECIAL NEEDS. THE AGENCY IS A MEMBER OF THE COALITION OF LICENSED PRIVATE ADOPTION AGENCIES (COPLAA).THE FAMILY SOLUTIONS CLUSTER OF SERVICES PROVIDES SERVICES FOR THE ENTIRE FAMILY AND HAS SUPPORT FROM UNITED WAY, FEES, FOUNDATIONS, AND GOVERNMENT GRANTS. SERVICES LIST: FAMILY, CHILD, INDIVIDUAL, AND COUPLES COUNSELING; STRENGTHENING FAMILIES; WAYS TO WORK; ADOPTION SERVICES; PREGNANCY COUNSELING; AND POST-ADOPTION SERVICES.

    Expenses $1,067,728 · Revenue $272,103

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • PAUL ROBESON FORD

    CHAIR

    Total calculated
    $0
    Hours/week
    1
  • NATHAN SCOVENS

    VICE CHAIR

    Total calculated
    $0
    Hours/week
    1
  • ERNEST LOGEMANN

    TREASURER

    Total calculated
    $0
    Hours/week
    1 + 1 related
  • KIA CHAVIOUS

    SECRETARY

    Total calculated
    $0
    Hours/week
    1
  • JENNIFER HOULIHAN

    AT LARGE MEMBER

    Total calculated
    $0
    Hours/week
    1
  • MATTHEW MACERON

    AT LARGE MEMBER

    Total calculated
    $0
    Hours/week
    1
  • LIA ERICKSON MD

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1
  • CANDACE FRIEL

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1
  • TRICIA MCMANUS

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1
  • ANNETTE SCIPPIO

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1
  • PAULA WILKINS

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    1
  • SHEILA MCCLELLAND

    ACTING PRESIDENT & CEO

    Total calculated
    $73,506
    From this org
    $73,506
    From related orgs
    $0
    Other
    $0
    Hours/week
    40 + 1 related
  • MICHELLE C SPEAS

    CHIEF OPERATING OFFICER

    Total calculated
    $147,673
    From this org
    $147,673
    From related orgs
    $0
    Other
    $0
    Hours/week
    40
  • TRACI ANN ROSS

    FORMER PRESIDENT & CEO

    Total calculated
    $174,339
    From this org
    $174,339
    From related orgs
    $0
    Other
    $0
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $174,339
    Bonus
    $0
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $0
    Filer's total
    $174,339

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Form 990 of other organizations
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

PART I, LINE 3
THE PRESIDENT/CEO'S COMPENSATION IS DETERMINED ANNUALLY BASED UPON AN EVALUATION BY THE MEMBERS OF THE EXECUTIVE COMMITTEE OF THE BOARD OF DIRECTORS. THE PROCESS INCLUDES A REVIEW OF THE AGENCY'S OPERATING PERFORMANCE AND THE ACHIEVEMENT OF PREVIOUSLY ESTABLISHED GOALS AND OBJECTIVES. IN ESTABLISHING THE COMPENSATION LEVEL, A COMPARISON IS MADE WITH OTHER COMPARABLE ORGANIZATIONS IN THE AREA, AS WELL AS REGIONAL AND NATIONAL DATA PROVIDED BY THE AGENCY'S TRADE ORGANIZATION AND LEVELS ESTABLISHED BY GOVERNMENTAL FUNDING SOURCES.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Disregarded entities

Part I: entities that legally are the filer and file no return of their own.

  • 3410 HEALY DRIVE LLC

    REAL ESTATE · NC · income $189,226 · assets $1,156,640

    Directly controlled by FAMILY SERVICES INC

Provenance

Return type
form_990
Tax year
2023
Filed
5 May 2025
IRS schema version
2023v6.0
Source object
202501259349302750

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