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Nonprofiteer
← PALMETTO GOODWILL SERVICES

Form 990 for tax year 2024

Filed by PALMETTO GOODWILL SERVICES.

Totals

Total revenue
$18,837,828
Total expenses
$18,079,274
Contributions and grants received
$0
Grants paid
$0
Program service revenue
$18,179,291
Investment income
$658,537
Other revenue
$0
Total assets, end of year
$21,293,981
Total liabilities, end of year
$8,823,230
Net assets or fund balances, end of year
$12,470,751
Program services expenses (Part IX)
$17,310,026
Management and general expenses
$769,248
Fundraising expenses
$0
Program service expenses (Part III)
$17,310,026

Program services were 95.7% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 2a · Program service revenue: FEDERAL SERVICE CONTRACTS

    total $18,046,966 · related or exempt $18,046,966

  • 2b · Program service revenue: PRIVATE CONTRACTS

    total $125,369 · related or exempt $125,369

  • 2c · Program service revenue: WORKFORCE TRAINING AND DEVELOPMEN

    total $6,956 · related or exempt $6,956

  • 3 · Investment income

    total $548,315 · excluded $548,315

  • 7a · Gross sales of assets other than inventory

    securities $88,222 · other assets $83,069

  • 7b · Less cost or other basis and sales expenses

    securities $0 · other assets $61,069

  • 7c · Gain or loss

    securities $88,222 · other assets $22,000

  • 7d · Net gain or loss

    total $110,222 · excluded $110,222

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $647,292 · program services $610,764 · management and general $36,528

  • 7 · Other salaries and wages

    total $10,081,929 · program services $9,512,990 · management and general $568,939

  • 8 · Pension plan contributions

    total $42,389 · program services $41,456 · management and general $933

  • 9 · Other employee benefits

    total $3,008,571 · program services $2,942,383 · management and general $66,188

  • 10 · Payroll taxes

    total $630,614 · program services $616,740 · management and general $13,874

  • 11a · Fees: management

    total $1,383,041 · program services $1,383,041

  • 11g · Fees: other

    total $803,047 · program services $774,415 · management and general $28,632

  • 16 · Occupancy

    total $22,172 · program services $22,150 · management and general $22

  • 17 · Travel

    total $63,014 · program services $48,078 · management and general $14,936

  • 22 · Depreciation, depletion and amortization

    total $123,745 · program services $109,041 · management and general $14,704

  • 24a · Other expenses: SUPPLIES

    total $1,000,284 · program services $995,609 · management and general $4,675

  • 24b · Other expenses: VEHICLE EXPENSES

    total $118,706 · program services $109,956 · management and general $8,750

  • 24c · Other expenses: OTHER EXPENSES

    total $112,053 · program services $108,732 · management and general $3,321

  • 24d · Other expenses: DEVELOPMENT AND STAFF T

    total $27,110 · program services $19,364 · management and general $7,746

  • 24e · All other expenses

    total $15,307 · program services $15,307

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $4,911,358 · end of year $3,686,809

  • 2 · Savings and temporary cash investments

    beginning of year $11,341,588 · end of year $12,144,995

  • 4 · Accounts receivable

    beginning of year $2,015,589 · end of year $2,348,618

  • 9 · Prepaid expenses and deferred charges

    beginning of year $30,801 · end of year $44,988

  • 10a · Land, buildings and equipment: cost or other basis

    $967,181

  • 10b · Land, buildings and equipment: accumulated depreciation

    $626,749

  • 10c · Land, buildings and equipment, net

    beginning of year $319,267 · end of year $340,432

  • 15 · Other assets

    beginning of year $19,865 · end of year $2,728,139

  • 17 · Accounts payable and accrued expenses

    beginning of year $1,395,060 · end of year $1,497,023

  • 19 · Deferred revenue

    beginning of year $20,048 · end of year $20,048

  • 25 · Other liabilities

    beginning of year $5,472,404 · end of year $7,306,159

  • 27 · Net assets without donor restrictions

    beginning of year $11,750,956 · end of year $12,470,751

Mission and programs · 2024

Mission

PALMETTO GOODWILL SERVICE'S (GOODWILL) MISSION IS CHANGING LIVES BY PROVIDING EQUITABLE ACCESS TO TRAINING, EDUCATION, AND EMPLOYMENT. GOODWILL ENRICHES THE LIVES OF PEOPLE WHILE PROVIDING QUALITY SERVICE TO CUSTOMERS. WORK AND TRAINING OPPORTUNITIES ARE PROVIDED THROUGH ACTUAL CONTRACT SERVICE WORK PERFORMED FOR GOVERNMENT ENTITIES AND LOCAL BUSINESSES. CUSTOMERS RELY ON GOODWILL TO PROVIDE FOOD SERVICE, JANITORIAL, GROUNDSKEEPING AND MAILROOM SERVICES. WORK SKILLS ATTAINED THROUGH ABILITY ONE CONTRACT SITES HELP PEOPLE WITH DISABILITIES GAIN SKILLS AND BECOME MORE SELF-SUFFICIENT.

Activities or mission (Part I)

PALMETTO GOODWILL SERVICE'S (GOODWILL) MISSION IS CHANGING LIVES BY PROVIDING EQUITABLE ACCESS TO TRAINING, EDUCATION, AND EMPLOYMENT. GOODWILL IS A LOCAL AUTONOMOUS MEMBER OF GOODWILL INDUSTRIES INTERNATIONAL THAT PROVIDES WORK OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND DISADVANTAGES THROUGH THE ABILITY ONE PROGRAM. LOCAL BUSINESSES AND GOVERNMENT ENTITIES RELY ON GOODWILL TO PROVIDE CONTRACT SERVICES FOR FOOD SERVICE, JANITORIAL, GROUNDSKEEPING, AND MAILROOM SERVICES.

  • PALMETTO GOODWILL SERVICES (GOODWILL) CONTINUED CREATING EMPLOYMENT OPPORTUNITIES FOR INDIVIDUALS WHO ARE BLIND OR HAVE SIGNIFICANT DISABILITIES UNDER THE SOURCEAMERICA ABILITYONE PROGRAM WHICH HAS A CONGRESSIONAL MANDATE THAT 75% OF DIRECT LABOR HOURS ARE PERFORMED BY THIS POPULATION OF EMPLOYEES. GOODWILL REPORTED DIRECT LABOR HOURS OF 83% WHICH DEMONSTRATES THE COMMITMENT TO INCREASING TRAINING OPPORTUNITIES ABOVE THE FEDERAL MANDATE. GOODWILL ALSO REPORTED FIVE CONTRACT SITES WHERE 100% OF THE DIRECT LABOR HOURS WERE WORKED BY INDIVIDUALS WHO ARE BLIND OR HAVE SIGNIFICANT DISABILITIES. WAGES ARE AT OR ABOVE $17.20/HOUR FOR ALL INDIVIDUALS WORKING AT THESE CONTRACT SITES. GOODWILL EMPLOYS 266 INDIVIDUALS WHO ARE BLIND OR HAVE SIGNIFICANT DISABILITIES PERFORMING SERVICES IN FEDERAL BUILDINGS AND MILITARY INSTALLATIONS IN SOUTH CAROLINA AND VIRGINIA. GOODWILL IS RECOGNIZED AS THE LARGEST (NON-PROFIT ORGANIZATION) EMPLOYER OF INDIVIDUALS WHO ARE BLIND OR HAVE SIGNIFICANT DISABILITIES IN THE STATE OF SOUTH CAROLINA. IN 2024, GOODWILL CREATED 23 NEW EMPLOYMENT OPPORTUNITIES FOR INDIVIDUALS WITH DISABILITIES.

    Expenses $16,048,571 · Revenue $17,550,471

  • PALMETTO GOODWILL SERVICES RENEWED THREE 5-YEAR CONTRACTS IN 2024 WITH A TOTAL VALUE OF $2.4 MILLION; ONE MAILROOM, ONE JANITORIAL AND ONE GROUNDS MAINTENANCE CONTRACT. THE MAILROOM SERVICE CONTRACT HAS BEEN IN PLACE SINCE 2017. THE JANITORIAL CONTRACT HAS BEEN IN PLACE SINCE 2021. THE GROUNDS MAINTENANCE CONTRACT HAS BEEN IN PLACE SINCE 2018. THESE THREE CONTRACTS GIVE THE OPPORTUNITY FOR 11 PEOPLE TO HAVE GAINFUL EMPLOYMENT.

    Expenses $371,199 · Revenue $503,451

  • PALMETTO GOODWILL SERVICES (GOODWILL) RECEIVES SEVERAL DIFFERENT RATINGS AND CERTIFICATIONS FROM WIDELY KNOWN SYSTEMS AND ORGANIZATIONS. DURING THE FALL OF 2024, GOODWILL SWITCHED TO A NEW QUALITY CONTROL SYSTEM CALLED VECTOR AND IMPROVED THEIR QUALITY ASSURANCE SYSTEM PROGRAM FOR ALL CONTRACT SITES. THESE IMPROVEMENTS HAVE LED AND WILL CONTINUE TO LEAD TO HIGHER CPARS (CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM) RATINGS. GOODWILL RECEIVED 4 SATISFACTORY AND 4 VERY GOOD RATINGS UNDER CPARS SINCE MAKING THOSE IMPROVEMENTS. CPARS IS A U.S. GOVERNMENT SYSTEM THAT COLLECTS AND REPORTS ON THE PERFORMANCE OF FEDERAL CONTRACTORS ACROSS DIFFERENT CATEGORIES, SUCH AS QUALITY, SCHEDULE, COST CONTROL, MANAGEMENT, AND REGULATORY COMPLIANCE. CPARS RATINGS RANGE FROM EXCEPTIONAL TO UNSATISFACTORY. PALMETTO GOODWILL SERVICES HAS A REQUIREMENT AT THEIR LARGEST FULL FOOD SERVICE CONTRACT TO HAVE MEMBERS OF MANAGEMENT AND SUPERVISORS BE SERVSAFE CERTIFIED. GOODWILL HAS FOUR TEAM MEMBERS INSTRUCTOR/PROCTOR CERTIFIED TO TEACH SERVSAFE AND TO PROCTOR THE EXAM. IN 2024, GOODWILL SERVSAFE CERTIFIED A TOTAL OF 32 TEAM MEMBERS.

    Expenses $890,256 · Revenue $125,369

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Darryl Brown

    CHAIR

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Rob Phillips

    TREASURER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Stacy Cozad

    SECRETARY

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • Jacqueline Draws

    CHIEF FINANCIAL OFFICER

    Total calculated
    $290,381
    From this org
    $73,931
    From related orgs
    $172,505
    Other
    $43,945
    Hours/week
    12 + 28 related

    Schedule J breakdown matched by us

    Base
    $67,938 + $158,522 related
    Bonus
    $5,993 + $13,983 related
    Other
    $0
    Deferred
    $6,490 + $15,144 related
    Nontaxable benefits
    $6,693 + $15,618 related
    Filer's total
    $87,114 + $203,267 related

  • Tanya Weldon

    HUMAN RESOURCES OFFICER

    Total calculated
    $191,966
    From this org
    $31,639
    From related orgs
    $126,556
    Other
    $33,771
    Hours/week
    8 + 32 related

    Schedule J breakdown matched by us

    Base
    $29,097 + $116,387 related
    Bonus
    $2,542 + $10,169 related
    Other
    $0
    Deferred
    $4,500 + $18,000 related
    Nontaxable benefits
    $2,254 + $9,017 related
    Filer's total
    $38,393 + $153,573 related

  • Elliot Smalley Easterling

    CHIEF MISSION/MARKETING OFFICER

    Total calculated
    $266,180
    From this org
    $114,712
    From related orgs
    $114,712
    Other
    $36,756
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $103,526 + $103,526 related
    Bonus
    $9,311 + $9,311 related
    Other
    $1,875 + $1,875 related
    Deferred
    $5,625 + $5,625 related
    Nontaxable benefits
    $12,753 + $12,753 related
    Filer's total
    $133,090 + $133,090 related

  • Pamela Richardson

    CHIEF PEOPLE OFFICER

    Total calculated
    $241,585
    From this org
    $57,933
    From related orgs
    $135,178
    Other
    $48,474
    Hours/week
    12 + 28 related

    Schedule J breakdown matched by us

    Base
    $56,674 + $132,240 related
    Bonus
    $1,259 + $2,938 related
    Other
    $0
    Deferred
    $6,750 + $15,750 related
    Nontaxable benefits
    $7,792 + $18,182 related
    Filer's total
    $72,475 + $169,110 related

  • Deborah Reynolds

    VP MARKETING/COMMUNICATION

    Total calculated
    $167,809
    From this org
    $39,868
    From related orgs
    $93,025
    Other
    $34,916
    Hours/week
    12 + 28 related

    Schedule J breakdown matched by us

    Base
    $39,838 + $92,955 related
    Bonus
    $30 + $70 related
    Other
    $0
    Deferred
    $5,452 + $12,721 related
    Nontaxable benefits
    $5,023 + $11,720 related
    Filer's total
    $50,343 + $117,466 related

  • Brian Itzkowitz

    PRESIDENT CEO

    Total calculated
    $543,239
    From this org
    $247,780
    From related orgs
    $247,779
    Other
    $47,680
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $190,154 + $190,153 related
    Bonus
    $57,626 + $57,626 related
    Other
    $0
    Deferred
    $10,817 + $10,817 related
    Nontaxable benefits
    $13,023 + $13,023 related
    Filer's total
    $271,620 + $271,619 related

  • Jason Baril

    VP DONATED GOODS

    Total calculated
    $223,309
    From this org
    $47,999
    From related orgs
    $143,998
    Other
    $31,312
    Hours/week
    10 + 30 related

    Schedule J breakdown matched by us

    Base
    $45,909 + $137,727 related
    Bonus
    $2,090 + $6,271 related
    Other
    $0
    Deferred
    $4,111 + $12,332 related
    Nontaxable benefits
    $3,717 + $11,152 related
    Filer's total
    $55,827 + $167,482 related

  • Mary Gilmer

    VP MISSION SERVICES

    Total calculated
    $214,698
    From this org
    $43,234
    From related orgs
    $129,700
    Other
    $41,764
    Hours/week
    10 + 30 related

    Schedule J breakdown matched by us

    Base
    $42,123 + $126,368 related
    Bonus
    $965 + $2,895 related
    Other
    $146 + $437 related
    Deferred
    $5,625 + $16,875 related
    Nontaxable benefits
    $4,816 + $14,448 related
    Filer's total
    $53,675 + $161,023 related

  • Reginald Hughes

    VP COMMERCIAL OPERATIONS

    Total calculated
    $264,486
    From this org
    $162,010
    From related orgs
    $54,003
    Other
    $48,473
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $148,864 + $49,621 related
    Bonus
    $13,146 + $4,382 related
    Other
    $0
    Deferred
    $16,875 + $5,625 related
    Nontaxable benefits
    $19,480 + $6,493 related
    Filer's total
    $198,365 + $66,121 related

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Independent compensation consultant
  • 3 · Form 990 of other organizations
  • 3 · Written employment contract
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee
  • 4b · Supplemental nonqualified retirement plan

Answered no

  • 4a · Severance or change-of-control payment
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

PART I, LINE 4B
THE LEADERSHIP TEAM PARTICIPATES IN A SECTION 457(B) PLAN.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Related corporations and trusts

Part IV: related organizations taxable as a corporation or trust.

Provenance

Return type
form_990
Tax year
2024
Filed
2 July 2025
IRS schema version
2024v5.2
Source object
202521839349300442

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