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INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY

EIN 95-3510017 PASADENA, CA

Browse the largest nonprofits in California

Revenue 2023
$19,392,639
Expenses 2023
$19,830,570

Program services were 83.5% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
P00L
Classification
1000
Street
790 E COLORADO BLVD STE 260

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Mission and programs · 2023

Mission

THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY, DBA 211 LA IS A NONPROFIT CORPORATION FORMED TO IMPROVE ACCESS TO HUMAN SERVICE AGENCIES BY PROVIDING INFORMATION AND REFERRALS TO THESE AGENCIES AND BY PROVIDING COORDINATION (SEE SCHEDULE O) BETWEEN THE VARIOUS PROGRAMS IN LA COUNTY WHICH OFFER SPECIALIZED INFORMATION AND REFERRAL SERVICES. SPECIALIZED SERVICES PROVIDED BY 211 LA INCLUDE THE LA COUNTY'S ELDER ABUSE HOTLINE, THE SAFELY SURRENDERED BABY HOTLINE, MOBILITY MANAGEMENT SERVICES, ABUSE PREVENTION/INTERVENTION SERVICES, YOUTH SERVICES, VETERANS SERVICES, AND EARLY INTERVENTION SERVICES. IN ADDITION, 211 LA ENGAGES IN DEVELOPING SOFTWARE TO SUPPORT AND ENHANCE CUSTOMER SERVICE THROUGH THE DEVELOPMENT OF DIGITAL AND ONLINE SERVICES. 211 LA ALSO MAINTAINS A DATABASE OF COMMUNITY RESOURCES AND WEB-BASED SERVICES THAT ENABLE ONLINE ACCESS TO THIS DATABASE.

Activities or mission (Part I)

IMPROVE ACCESS TO HUMAN SERVICE AGENCIES BY PROVIDING INFORMATION AND REFERRALS.

  • COUNTY OF LOS ANGELES - INFORMATION AND REFERRAL SERVICES PROVIDER IN LOS ANGELES COUNTY CONNECTING COMMUNITY AND ORGANIZATIONS FOR HEALTH, HUMAN AND SOCIAL SERVICES.

    Expenses $8,473,532 · Grants $18,181

  • COORDINATED ENTRY SYSTEM FOR FAMILIES PROGRAM OPERATES YEAR ROUND TO PROVIDE EMERGENCY SHELTER, IN THE FORM OF MOTEL VOUCHERS TO FAMILIES IN CRISIS. CESF ALSO PROVIDES REFERRALS TO APPROPRIATE FAMILY SOLUTIONS CENTERS.

    Expenses $2,410,734 · Grants $1,774,762

  • CA VS. HATE IS A STATEWIDE RESOURCE LINE AND NETWORK OFFERING NON-EMERGENCY HATE INCIDENT AND HATE CRIME REPORTING. THE GOALS OF CA VS. HATE ARE TO HELP INDIVIDUALS AND COMMUNITIES TARGETED FOR HATE IDENTIFY OPTIONS FOR NEXT STEPS AFTER A HATE INCIDENT OR HATE CRIME AND CONNECT PEOPLE TARGETD FOR HATE WITH CULTURALLY COMPETENT RESOURCES.

    Expenses $1,843,758 · Grants $941,800

  • ALL OTHER PROGRAM SERVICES CONSIST OF PROGRAMS FOR THE GENERAL PUBLIC (WINTER SHELTER PROGRAMS, ANTI-HATE PROGRAMS, AGING PROGRAMS, HOUSING & FOOD ASSISTANCE PROGRAMS, TRANSPORTATION PROGRAMS AND OTHER FAMILY SERVICES) FUNDED BY GOVERNMENT AND NONGOVERNMENT AGENCIES.

    Expenses $3,831,354 · Grants $1,552,087 · Revenue $324,214

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2023

As listed in Part VII of the 2023 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • Linda Wah

    PRESIDENT

    Total calculated
    $0
    Hours/week
    2

  • Katherine Hennigan

    VICE PRESIDENT

    Total calculated
    $0
    Hours/week
    2

  • Valeria Lynne Shaw

    SECRETARY

    Total calculated
    $0
    Hours/week
    2

  • John Donner

    TREASURER

    Total calculated
    $0
    Hours/week
    2

  • Robert Liljenwall

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Maribel Marin

    EXECUTIVE DIRECTOR

    Total calculated
    $277,248
    From this org
    $254,998
    From related orgs
    $0
    Other
    $22,250
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $229,998
    Bonus
    $25,000
    Other
    $0
    Deferred
    $18,000
    Nontaxable benefits
    $4,250
    Filer's total
    $277,248

  • Amy Lynn Latzer

    CHIEF OPERATING OFFICER

    Total calculated
    $206,079
    From this org
    $182,779
    From related orgs
    $0
    Other
    $23,300
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $182,779
    Bonus
    $0
    Other
    $0
    Deferred
    $19,500
    Nontaxable benefits
    $3,800
    Filer's total
    $206,079

  • Daniel Molina

    SEN DIR ORGANIZATIONAL DEV

    Total calculated
    $140,780
    From this org
    $139,580
    From related orgs
    $0
    Other
    $1,200
    Hours/week
    40

  • Laura Mejia

    SR DIRECTOR OF I & R

    Total calculated
    $137,603
    From this org
    $134,383
    From related orgs
    $0
    Other
    $3,220
    Hours/week
    40

  • Minh Dang

    SR DIRECTOR OF OPERATIONS

    Total calculated
    $137,517
    From this org
    $123,200
    From related orgs
    $0
    Other
    $14,317
    Hours/week
    40

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2023
    Revenue
    $19,392,639
    Expenses
    $19,830,570
    Contributions
    $19,068,397
    Grants paid
    $4,286,830
  • 2022
    Revenue
    $21,583,310
    Expenses
    $21,694,123
    Contributions
    $21,356,545
    Grants paid
    $6,697,000

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $15,516,360
    Expenses
    $15,392,347
    Assets (EOY)
    $6,729,267

  • 2020 · 990

    Revenue
    $17,748,434
    Expenses
    $17,689,933
    Assets (EOY)
    $7,498,041

  • 2019 · 990

    Revenue
    $11,828,153
    Expenses
    $11,349,286
    Assets (EOY)
    $6,180,611

  • 2018 · 990

    Revenue
    $9,427,523
    Expenses
    $9,513,031
    Assets (EOY)
    $5,179,933

  • 2017 · 990

    Revenue
    $9,215,870
    Expenses
    $9,149,163
    Assets (EOY)
    $5,339,015

  • 2016 · 990

    Revenue
    $8,921,150
    Expenses
    $8,834,841
    Assets (EOY)
    $5,317,251

  • 2015 · 990

    Revenue
    $8,828,590
    Expenses
    $8,339,433
    Assets (EOY)
    $5,335,167

  • 2014 · 990

    Revenue
    $8,817,724
    Expenses
    $9,117,706
    Assets (EOY)
    $5,066,379

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

The 10 largest by cash amount. The API serves every itemized grant.

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 11 November 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 9 November 2026 and read 9 November 2026, for every organization at once. Returns through tax year 2023, the newest we have parsed for this organization.