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SERVICENET INC

EIN 04-2526194 NORTHAMPTON, MA

Browse the largest nonprofits in Massachusetts

Revenue 2023
$105,627,169
Expenses 2023
$100,098,227

Program services were 89.3% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
F330
Classification
1000
Street
21 OLANDER DR

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Other organizations at this address

4 other organizations in the IRS Business Master File list the same street address. matched by us

We match the street line and ZIP code as the IRS gives them, ignoring case and outer spaces and nothing else, so "AVE" and "AVENUE" count as different streets and this list can miss some. A shared address can mean related organizations or a shared office, but it can also be a registered agent, a mail drop or a service provider holding mail for unrelated clients. It is not, by itself, evidence that two organizations are connected.

Mission and programs · 2023

Mission

WE PROVIDE PEOPLE WITH EFFECTIVE SUPPORT, TREATMENTS, AND STRATEGIES SO THEY MAY LIVE THEIR LIVES TO THE FULLEST.

  • MENTAL HEALTH AND RECOVERY SERVICES - RESIDENTIAL SUPPORTS THROUGH STAFFED AND INDEPENDENT LIVING ARRANGEMENTS DESIGNED TO ASSIST INDIVIDUALS WITH MENTAL ILLNESS TO LIVE IN THE COMMUNITY TO THE FULL EXTENT OF THEIR POTENTIAL.

    Expenses $13,521,832 · Revenue $2,665,648

  • DEVELOPMENT AND BRAIN INJURY SERVICES - A FULL CONTINUUM OF COMMUNITY RESIDENTIAL AND SUPPORT PROGRAMS DESIGNED TO FULFILL THE NEEDS OF THE DEVELOPMENTALLY CHALLENGED INDIVIDUALS AND THOSE WHO HAVE SUSTAINED ACQUIRED OR TRAUMATIC BRAIN INJURY.

    Expenses $57,530,674 · Revenue $1,581,981

  • OUTPATIENT AND HEALTH SERVICES - OUTPATIENT PSYCHOTHERAPY, MEDICATION AND OUTREACH SERVICES TO CHILDREN, ADOLESCENTS AND ADULTS.

    Expenses $9,091,762 · Revenue $11,868,021

  • SUBSTANCE USE RESIDENTIAL SERVICES - RESIDENTIAL AND SUPPORT SERVICESFOR INDIVIDUALS WITH SUBSTANCE ADDICTION ISSUES.

    Expenses $1,799,772 · Revenue $530,312

  • SHELTER AND HOUSING SERVICES - SUPPORT FOR FAMILIES AND INDIVIDUALS WHOARE HOMELESS, AT RISK OF HOMELESSNESS OR WHO HAVE PREVIOUSLY BEENHOMELESS. OUR NETWORK OF DROP-IN CENTERS AND HOUSING OPTIONS PROVIDES ARANGE OF SERVICES THAT PROMOTE AND ASSIST.

    Expenses $3,766,934 · Revenue $237,861

  • VOCATIONAL SERVICES - THIS PROGRAM ENCOMPASSES A DEDICATED GROUP OFSTAFF DEVOTED TO HELPING INDIVIDUALS WITH DISABILITIES FIND ANDMAINTAIN MEANINGFUL EMPLOYMENT.

    Expenses $3,707,634 · Revenue $236,721

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2023

As listed in Part VII of the 2023 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • Susan L Stubbs

    PRESIDENT & CEO

    Total calculated
    $248,320
    From this org
    $230,044
    From related orgs
    $0
    Other
    $18,276
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $230,044
    Bonus
    $0
    Other
    $0
    Deferred
    $9,202
    Nontaxable benefits
    $9,074
    Filer's total
    $248,320
  • Duncan Laird

    BOARD CHAIR

    Total calculated
    $0
    Hours/week
    2
  • Joan Larose

    ASST. BOARD CHAIR

    Total calculated
    $0
    Hours/week
    2
  • Adam Rosenbaum

    TREASURER

    Total calculated
    $0
    Hours/week
    2
  • Elizabeth Petegorsky

    CLERK

    Total calculated
    $0
    Hours/week
    2
  • Brian Jarrett

    ASST. CLERK

    Total calculated
    $0
    Hours/week
    2
  • Nicolas Boillot

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2
  • Cindy Jerome

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2
  • Julie Olmsted

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2
  • Annette Iglarsh

    DIRECTOR (UNTIL 12/2023)

    Total calculated
    $0
    Hours/week
    2
  • William Fisher

    DIRECTOR (UNTIL 12/2023)

    Total calculated
    $0
    Hours/week
    2
  • Polly Normand

    DIRECTOR (UNTIL 11/2023)

    Total calculated
    $0
    Hours/week
    2
  • Mary Duggan

    DIRECTOR (UNTIL 1/2024)

    Total calculated
    $0
    Hours/week
    2
  • Bruno Calouro

    SR VP OF OPERATIONS

    Total calculated
    $215,570
    From this org
    $198,755
    From related orgs
    $0
    Other
    $16,815
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $198,755
    Bonus
    $0
    Other
    $0
    Deferred
    $7,950
    Nontaxable benefits
    $8,865
    Filer's total
    $215,570
  • Jennifer Perreault

    CFO

    Total calculated
    $132,023
    From this org
    $118,932
    From related orgs
    $0
    Other
    $13,091
    Hours/week
    40
  • Abbas Hamdan

    SR VP DEV. DISABILITIES & BRAIN INJURY SERVICES

    Total calculated
    $216,192
    From this org
    $199,349
    From related orgs
    $0
    Other
    $16,843
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $199,349
    Bonus
    $0
    Other
    $0
    Deferred
    $7,974
    Nontaxable benefits
    $8,869
    Filer's total
    $216,192
  • Kathleen Hershon

    MEDICAL DIRECTOR

    Total calculated
    $223,270
    From this org
    $206,112
    From related orgs
    $0
    Other
    $17,158
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $206,112
    Bonus
    $0
    Other
    $0
    Deferred
    $8,244
    Nontaxable benefits
    $8,914
    Filer's total
    $223,270
  • Connor Burgess

    SR VP OF PROPERTIES

    Total calculated
    $149,610
    From this org
    $135,735
    From related orgs
    $0
    Other
    $13,875
    Hours/week
    40
  • Florence Fortier

    COUNSELOR

    Total calculated
    $155,702
    From this org
    $141,556
    From related orgs
    $0
    Other
    $14,146
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $141,556
    Bonus
    $0
    Other
    $0
    Deferred
    $5,662
    Nontaxable benefits
    $8,484
    Filer's total
    $155,702
  • David Waldren

    SITE MANAGER

    Total calculated
    $154,527
    From this org
    $140,433
    From related orgs
    $0
    Other
    $14,094
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $140,433
    Bonus
    $0
    Other
    $0
    Deferred
    $5,617
    Nontaxable benefits
    $8,477
    Filer's total
    $154,527

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2023
    Revenue
    $105,627,169
    Expenses
    $100,098,227
    Contributions
    $88,306,451
    Grants paid
    $0
  • 2022
    Revenue
    $99,601,628
    Expenses
    $93,211,998
    Contributions
    $83,992,652
    Grants paid
    $0

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $90,841,202
    Expenses
    $85,322,528
    Assets (EOY)
    $55,557,340
  • 2020 · 990

    Revenue
    $80,719,905
    Expenses
    $76,197,485
    Assets (EOY)
    $51,115,438
  • 2019 · 990

    Revenue
    $75,996,404
    Expenses
    $75,065,359
    Assets (EOY)
    $49,766,165
  • 2018 · 990

    Revenue
    $68,716,727
    Expenses
    $68,396,216
    Assets (EOY)
    $42,559,843
  • 2017 · 990

    Revenue
    $64,259,965
    Expenses
    $65,729,986
    Assets (EOY)
    $40,315,868
  • 2017 · 990

    Revenue
    $64,259,965
    Expenses
    $65,729,986
    Assets (EOY)
    $40,315,868
  • 2016 · 990

    Revenue
    $64,613,338
    Expenses
    $63,403,014
    Assets (EOY)
    $33,604,098
  • 2015 · 990

    Revenue
    $58,389,755
    Expenses
    $56,719,522
    Assets (EOY)
    $27,499,552
  • 2014 · 990

    Revenue
    $52,354,250
    Expenses
    $50,914,566
    Assets (EOY)
    $22,060,762
  • 2013 · 990

    Revenue
    $47,978,033
    Expenses
    $47,619,734
    Assets (EOY)
    $21,280,031

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

The 10 largest by cash amount. The API serves every itemized grant.

Related organizations

From Schedule R Part II, where a filer lists the tax-exempt organizations it is related to by control. It does not record shared board members or money.

Declared as related by

Taxable family

From Schedule R Parts I, III and IV: entities that legally are the filer, and taxable partnerships, corporations and trusts it is related to. These record ownership and control, not shared board members or money.

Related partnerships on its 2023 return

  • INNOVATIVE CARE PARTNERS LLC

    CARE COORDINATION · MA

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 13 October 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 9 November 2026 and read 9 November 2026, for every organization at once. Returns through tax year 2023, the newest we have parsed for this organization.