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EAST TENN HUMAN RESOURCE AGENCY INC

EIN 62-1493851 KNOXVILLE, TN

Browse the largest nonprofits in Tennessee

Revenue 2024
$55,411,507
Expenses 2024
$54,220,822

Program services were 97.8% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
Classification
1000
Street
9111 CROSS PARK DR STE D100

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Other organizations at this address

1 other organization in the IRS Business Master File lists the same street address. matched by us

This address is a suite or unit (STE D100). Organizations that share one are often clients of the same office-services firm, accountant or registered agent rather than related to each other.

We match the street line and ZIP code as the IRS gives them, ignoring case and outer spaces and nothing else, so "AVE" and "AVENUE" count as different streets and this list can miss some. A shared address can mean related organizations or a shared office, but it can also be a registered agent, a mail drop or a service provider holding mail for unrelated clients. It is not, by itself, evidence that two organizations are connected.

Mission and programs · 2024

Mission

ETHRA WAS ESTABLISHED IN 1974 IN ACCORDANCE WITH TITLE 13 CHAPTER 26, AS AMENDED, OF TENNESSEE CODE ANNOTATED. THIS LEGISLATION ESTABLISHES A NINE REGION STATEWIDE SYSTEM TO DELIVER HUMAN RESOURCE SERVICES AND PROGRAMS TO TENNESSEE CITIZENS FOR TENNESSEE'S LOCAL GOVERNMENTS.

  • TRANSPORTATION - PROVIDE TRANSPORTATION SERVICES TO RURAL RESIDENTS OF EAST TENNESSEE WITH EMPHASIS ON SERVING THE ELDERLY, HANDICAPPED, MEDICALLY IN NEED, AND AFDC RECIPIENTS. OPERATED PUBLIC TRANSPORTATION MINI-BUSES FOR THE CITY OF OAK RIDGE. COORDINATE EFFORTS WITH LOCAL BUSINESSES TO PROVIDE TRANSPORTATION TO AND FROM WORK FOR LOW-INCOME PERSONS. RECEIVED CALLS FROM CLIENTS, FACILITIES, DOCTORS, ETC., AND SCHEDULED TRANSPORTATION FOR CLIENTS ELIGIBLE FOR HEALTH SERVICES COVERED BY AMERICHOICE.

    Expenses $13,352,007 · Revenue $1,218,786

  • AGING - SUBSIDIZE OPERATIONS OF SENIOR CITIZEN CENTERS AND LOCAL OFFICES ON AGING IN 16 EAST TENNESSEE COUNTIES AND PROVIDE LONG-TERM PLANNING, COORDINATION OF SERVICES, AND SPECIAL PROGRAMS FOR THE AGING. PROVIDE NUTRITIOUS LUNCHES AT HOME AND AT CONGREGATE MEAL SITES IN A 16-COUNTY REGION. PROVIDE IN-HOME CARE AND HOME-DELIVERED MEALS TO THE ELDERLY. SUPERVISE EMPLOYMENT OF LOW-INCOME SENIOR CITIZENS. RECRUIT, TRAIN, AND SUPERVISE VOLUNTEERS TO ACT AS OMBUDSMEN FOR AREA NURSING HOMES; INVESTIGATE AND RESOLVE PATIENT COMPLAINTS. COURT-APPOINTED GUARDIAN FOR INCOMPETENT SENIOR CITIZENS. SUPPORT AND PLAN ACTIVITIES PROMOTING THE HEALTH OF SENIOR CITIZENS IN A 16-COUNTY REGION. PROVIDE LEGAL ASSISTANCE TO THE ELDERLY.

    Expenses $13,659,946 · Grants $4,078,248 · Revenue $1,246,895

  • WORKFORCE DEVELOPMENT - PROVIDES JOB SEARCH, TRAINING, AND PLACEMENT ASSISTANCE. PROVIDES SUPPORT SERVICES TO WELFARE RECIPIENTS PREPARING FOR AND ENTERING EMPLOYMENT. SET UP AND OPERATE ONE-STOP CENTERS IN LOCAL WORKFORCE INVESTMENT AREA 4.

    Expenses $7,292,643 · Grants $7,292,643 · Revenue $630,089

  • HOUSING AND RESTORATION - PROVIDES HEATING AND COOLING ASSISTANCE TO LOW-INCOME HOUSEHOLDS. REPAIR HOMES OF LOW-INCOME RESIDENTS. PROVIDE MATERIALS AND LABOR TO WEATHERIZE HOMES OF LOW-INCOME INDIVIDUALS. HUD SELF-SUFFICIENCY - PROVIDES RENTAL PLACEMENT IN PUBLIC HOUSING AND SUBSIDIZED RENT AND UTILITY PAYMENTS FOR LOW-INCOME HOUSEHOLDS. CORRECTIONS AND PROBATION-SUPERVISES COMPLIANCE WITH PROBATION ORDERS FOR INDIVIDUALS CONVICTED OF FELONIES. GROUP COUNSELING AND ANGER MANAGEMENT FOR COURT-REFERRED DOMESTIC VIOLENCE PERPETRATORS. PROVIDES SUPERVISION AND COUNSELING TO YOUTHFUL OFFENDERS TO PREVENT INCARCERATION. CONDUCTS SAFETY CLASSES FOR VIOLATORS OF STATE VEHICLE CHILD RESTRAINT LAWS. MISDEMEANOR - SUPERVISES COMPLIANCE WITH COURT ORDERED PROBATION TERMS FOR INDIVIDUALS CONVICTED OF A MISDEMEANOR. CHILD DEVELOPMENT - REIMBURSES FAMILY AND GROUP DAY CARE PROVIDERS FOR MEALS AND SNACKS SERVED TO PRESCHOOL AND SCHOOL AGE CHILDREN IN LICENSED FACILITIES. OFFERS A CONTINUATION OF THE SCHOOL LUNCH PROGRAM TO DISADVANTAGED YOUTH WHO PARTICIPATE IN SUMMER RECREATION PROGRAMS. PROVIDES HOUSEKEEPING SERVICES AND OTHER ASSISTANCE TO AT-RISK ADULTS. PROVIDES EMERGENCY FOOD, SHELTER, LODGING, AND OTHER ASSISTANCE, PROVIDES PARENTING SKILLS AND INHOME SERVICES TO AT-RISK FAMILIES. LOAN - REHABILITATE HOMES OF LOW-INCOME FAMILIES TO IMPROVE LIVING STANDARDS. MOUNTAIN VALLEY - PROVIDES IN-HOME CARE AND HOME-DELIVERED MEALS TO THE ELDERLY IN THE RURAL MOUNTAIN VALLEY REGION. PROVIDES EMERGENCY ASSISTANCE TO SINGLE MOTHERS IN UNION COUNTY .

    Expenses $18,716,375 · Grants $15,443,512 · Revenue $1,708,451

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2024

As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • Gary Holiway

    EXECUTIVE DI

    Total calculated
    $180,003
    From this org
    $147,912
    From related orgs
    $0
    Other
    $32,091
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $147,912
    Bonus
    not reported
    Other
    not reported
    Deferred
    not reported
    Nontaxable benefits
    $32,091
    Filer's total
    $180,003
  • Elizabeth Ann Evers

    DIRECTOR OF

    Total calculated
    $148,060
    From this org
    $122,502
    From related orgs
    $0
    Other
    $25,558
  • William Bradley

    DIR OF AGING

    Total calculated
    $147,935
    From this org
    $131,003
    From related orgs
    $0
    Other
    $16,932
  • Michael Patterson

    TRANSPORTATI

    Total calculated
    $145,444
    From this org
    $131,009
    From related orgs
    $0
    Other
    $14,435
  • Nicholas Pappada

    DIRECTOR OF

    Total calculated
    $134,135
    From this org
    $109,181
    From related orgs
    $0
    Other
    $24,954
  • Jessica M Stewart

    LEGAL ADVISO

    Total calculated
    $129,092
    From this org
    $104,467
    From related orgs
    $0
    Other
    $24,625
  • Terry Frank Mayor - Anderson

    BOARD MEMBER

    Total calculated
    $0
  • Senator Richard Briggs

    BOARD/POLICY

    Total calculated
    $0
  • Brian Langley Executive - Morgan Co

    VICE CHAIR

    Total calculated
    $0
  • Joe Brooks Mayor - Claiborne Coun

    BOARD/POLICY

    Total calculated
    $0
  • Bill Brittain Mayor - Hamblen Count

    BOARD/POLICY

    Total calculated
    $0
  • Buddy Bradshaw Mayor - Loudon Count

    BOARD/POLICY

    Total calculated
    $0
  • Jerried Jeffers Mayor - Scott Count

    POLICY MEMBE

    Total calculated
    $0
  • Mike Byrd Mayor - Grainger Count

    BOARD/POLICY

    Total calculated
    $0
  • Ed Mitchell Mayor - Blount County

    BOARD MEMBER

    Total calculated
    $0
  • Glenn Jacobs Mayor - Knox County

    SECRETARY

    Total calculated
    $0
  • Jack Lynch Mayor - Campbell County

    POLICY MEMBE

    Total calculated
    $0
  • Jason Bailey Mayor - Union County

    BOARD/POLICY

    Total calculated
    $0
  • Larry Waters Mayor - Sevier County

    BOARD/POLICY

    Total calculated
    $0
  • Mark Potts Mayor - Jefferson County

    BOARD/POLICY

    Total calculated
    $0
  • Mitch Ingram Mayor - Monroe County

    BOARD MEMBER

    Total calculated
    $0
  • Rob Mathis Mayor - Cocke County

    TREASURER

    Total calculated
    $0
  • Representative Elaine Davis

    BOARD/POLICY

    Total calculated
    $0
  • Kimberly Deal

    BOARD/POLICY

    Total calculated
    $0
  • Ron Williams Mayor - Farragut

    CHAIR

    Total calculated
    $0

The first 25 listed. Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2024
    Revenue
    $55,411,507
    Expenses
    $54,220,822
    Contributions
    $50,167,283
    Grants paid
    $26,814,403
  • 2023
    Revenue
    $51,203,569
    Expenses
    $52,139,043
    Contributions
    $46,531,967
    Grants paid
    $24,296,800
  • 2022
    Revenue
    $49,953,373
    Expenses
    $50,090,054
    Contributions
    $45,190,910
    Grants paid
    $24,397,314

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $50,891,264
    Expenses
    $48,967,228
    Assets (EOY)
    $24,413,981
  • 2020 · 990

    Revenue
    $48,339,274
    Expenses
    $47,298,685
    Assets (EOY)
    $20,466,958
  • 2019 · 990

    Revenue
    $46,972,610
    Expenses
    $44,624,382
    Assets (EOY)
    $18,471,183
  • 2018 · 990

    Revenue
    $44,865,585
    Expenses
    $44,925,987
    Assets (EOY)
    $16,795,703
  • 2017 · 990

    Revenue
    $38,179,231
    Expenses
    $38,440,311
    Assets (EOY)
    $14,282,233
  • 2016 · 990

    Revenue
    $37,189,648
    Expenses
    $37,612,879
    Assets (EOY)
    $13,005,911
  • 2015 · 990

    Revenue
    $34,559,905
    Expenses
    $35,313,545
    Assets (EOY)
    $13,780,130
  • 2014 · 990

    Revenue
    $37,185,419
    Expenses
    $36,758,849
    Assets (EOY)
    $14,715,623
  • 2013 · 990

    Revenue
    $37,135,176
    Expenses
    $36,926,871
    Assets (EOY)
    $14,005,473
  • 2012 · 990

    Revenue
    not reported
    Expenses
    $37,515,351
    Assets (EOY)
    $15,179,282

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

  • 2023 RECRUITMENT, TRAINING, AND JOB PLACEMENT OF SENIORS

  • 2022 RECRUITMENT, TRAINING, AND JOB PLACEMENT OF SENIORS

  • USAGING

    $99,750

    2023 SERVICES FOR THE AGING GRANT

Related organizations

From Schedule R Part II, where a filer lists the tax-exempt organizations it is related to by control. It does not record shared board members or money.

Declared on its 2024 return

Declared as related by

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 13 October 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 13 October 2026 and read 1 November 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.