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HEALTH FIRST SHARED SERVICES INC

EIN 59-3336894 ROCKLEDGE, FL

Revenue 2024
$82,240,712
Expenses 2024
$94,183,859

Program services were 91.4% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
E21
Classification
1000
Street
3300 S FISKE BLVD

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Mission and programs · 2024

Mission

WE EXIST TO IMPROVE THE HEALTH AND WELLNESS OF THE COMMUNITIES WE SERVE.

  • THE PRIMARY EXEMPT PURPOSE OF HEALTH FIRST SHARED SERVICES, INC. (HFSS) IS TO PROVIDE SUPPORT AND SERVICES THAT ENABLE THE INFRASTRUCTURE TO PROVIDE EXCEPTIONAL PATIENT CARE AT HEALTH FIRST'S CAPE CANAVERAL HOSPITAL, HEALTH FIRST'S HOLMES REGIONAL MEDICAL CENTER, HEALTH FIRST'S PALM BAY HOSPITAL, HEALTH FIRST'S VIERA HOSPITAL AND HOSPICE OF HEALTH FIRST, INC. THE SERVICES PROVIDED BY HFSS INCLUDE, BUT ARE NOT LIMITED TO: STRATEGIC PLANNING, MANAGEMENT, ADMINISTRATIVE SUPPORT SERVICES, AND INTEGRAL SERVICES IN IT AND FINANCE.MORE SPECIFICALLY, HFSS SUPPORTS ITS AFFILIATED ORGANIZATIONS WITH:1. COORDINATION OF PATIENT CARE SERVICES TO REDUCE THE DUPLICATION OF RESOURCES AND INCREASE THE COST-EFFICIENCY OF PATIENT CARE OFFERED AT ANY HEALTH FIRST ENTITY;2. PROVISION OF ENHANCED CLINICAL, MARKETING, PLANNING, FINANCIAL AND ORGANIZATIONAL SERVICES AND EXPERTISE, AND;3. SERVICE AREA COMMUNITY HEALTH PLANNING TO ENSURE THAT COLLECTIVELY ALL HEALTH FIRST ENTITIES PROVIDE THE HEALTHCARE SERVICES REQUIRED TO MEET THE NEEDS OF RESIDENTS WHO RESIDE IN BREVARD COUNTY.SOME EXAMPLES OF ENHANCED CLINICAL CARE INCLUDE VIRTUAL VISITS, ATHENAHEALTH, EPIC, AND KYRUUS. THESE ADVANCEMENTS ENSURE THERE IS ACCESS TO CARE WITH EASE AND CONVENIENCE. VIRTUAL VISITS ARE A WAY FOR PHYSICIANS TO OFFER HEALTHCARE TO THOUSANDS OF PEOPLE FROM THE COMFORT OF THEIR OWN HOMES. HEALTH FIRST HAS INVESTED DEEPLY IN THIS TECHNOLOGY TO HELP KEEP OUR COMMUNITY SAFE.THE VIRTUAL VISIT TOOLS WE EFFECTIVELY AND IMMEDIATELY IMPLEMENTED DURING THE FIRST WAVE OF COVID-19 MADE A HUGE IMPACT AS HEALTH FIRST CONTINUED TO PROVIDE QUALITY CARE TO OUR PATIENTS.WITH THE COVID-19 PANDEMIC, THE FUTURE OF VIRTUAL VISITS WAS NO LONGER A "NICE TO HAVE" BUT INSTEAD, A "MUST HAVE," BASED ON THE RESPONSE HEALTH FIRST EXPERIENCED FROM PATIENTS.THE HEALTH FIRST NETWORK HAS EXPANDED THESE SERVICES TO INCLUDE WELL CARE VISITS, CHRONIC DISEASE MANAGEMENT, ACUTE VISITS, AND SPECIALIST CARE. IN 2024, THERE WERE 10,323 VIRTUAL VISIT PATIENTS THAT WERE SEEN BY HEALTH FIRST PROVIDERS.HEALTH FIRST PARTNERED WITH ATHENAHEALTH TO MODERNIZE OUR PATIENT INTAKE PROCESS.ATHENAHEALTH'S ELECTRONIC MEDICAL RECORD (EMR) SYSTEM ENHANCES THE PATIENT EXPERIENCE WITH A STREAMLINED, USER-FRIENDLY PORTAL. PATIENTS CAN CONVENIENTLY CHECK IN ONLINE BEFORE THEIR APPOINTMENT OR USE SELF-SERVICE TOOLS IN THE OFFICE FOR FASTER REGISTRATION. THE SYSTEM ALLOWS SECURE ONLINE PAYMENTS, REAL-TIME UPDATES, AND MESSAGING, SO PATIENTS CAN STAY INFORMED AND WAIT IN THEIR VEHICLES UNTIL THEY ARE NOTIFIED. WITH INTEGRATED TOOLS FOR ACCURATE RECORDKEEPING, ATHENA IMPROVES COMMUNICATION BETWEEN PATIENTS AND THEIR CARE TEAMS. HEALTH FIRST HAS ANNOUNCED THE INVESTMENT OF MORE THAN $160 MILLION AS PART OF A TWO-YEAR TRANSFORMATIVE PLAN TO MODERNIZE AND TRANSFORM BREVARD COUNTY'S HEALTHCARE EXPERIENCE FOR PATIENTS, HEALTH PLANS MEMBERS, PROVIDERS, AND CARE TEAMS.HEALTH FIRST IS PARTNERING WITH HEALTHCARE SOFTWARE VENDOR EPIC TO IMPROVE THE HEALTH AND WELLNESS OF THE COMMUNITIES WE SERVE. EPIC'S ELECTRONIC HEALTH RECORD (EHR) SYSTEM PROVIDES A MODERN, INTUITIVE PLATFORM TO ENHANCE THE PATIENT EXPERIENCE. WITH EPIC'S MYCHART, PATIENTS CAN EASILY CHECK IN ONLINE BEFORE THEIR APPOINTMENT OR USE CONVENIENT SELF-SERVICE OPTIONS IN THE OFFICE FOR FASTER REGISTRATION. THE SYSTEM OFFERS SECURE ONLINE BILL PAYMENTS, REAL-TIME APPOINTMENT UPDATES, AND MESSAGING, ALLOWING PATIENTS TO WAIT IN THEIR VEHICLES UNTIL NOTIFIED IT'S TIME TO ENTER. EPIC'S COMPREHENSIVE TOOLS STREAMLINE COMMUNICATION BETWEEN PATIENTS AND THEIR CARE TEAMS, ENSURING ACCURATE RECORDS AND SEAMLESS CARE COORDINATION.HEALTH FIRST OFFERS AN ENTERPRISE-WIDE PLATFORM FOR OUR ONLINE PROVIDER DIRECTORY NAMED KYRUUS. THE ENHANCED DIRECTORY STREAMLINES OUR ONLINE MEDICAL STAFF PROVIDER DIRECTORY. THE IMPROVEMENT WILL INCORPORATE SEARCH FILTER CRITERIA, MOBILE OPTIMIZATION AND MORE. THIS NOT ONLY INCREASED EASE OF ACCESS TO OUR NETWORK BUT ALSO BOOSTED THE CUSTOMER EXPERIENCE. WITH THE HEALTH FIRST DIRECTORY, CUSTOMERS CAN SEARCH USING KEY WORDS AND ACRONYMS, SUCH AS "PCP" INSTEAD OF "PRIMARY CARE PROVIDER, AND EVEN ABBREVIATIONS, SUCH AS "AFIB" INSTEAD OF "ATRIAL FIBRILLATION." THE SEARCH WILL ALSO INCORPORATE FILTERS SO CUSTOMERS CAN MATCH THEMSELVES WITH THE MOST APPROPRIATE PROVIDER FOR THEIR NEEDS.AS A NOT-FOR-PROFIT HEALTHCARE NETWORK, HEALTH FIRST IS COMMITTED TO IMPROVING THE HEALTH OF OUR COMMUNITY AND PROVIDING SERVICES REGARDLESS OF A PERSON'S ABILITY TO PAY. HEALTH FIRST'S DEDICATION TO HIGH-QUALITY, PATIENT-CENTERED HEALTHCARE IS REFLECTED IN OUR MISSION-DRIVEN COMMUNITY BENEFITS, WHICH IN 2024 TOTALED OVER $30.9 MILLION. THIS INCLUDED OVER $15 MILLION IN CHARITY CARE, PROVIDED AS A "SAFETY NET" FOR THOSE WHO WERE UNINSURED OR UNABLE TO PAY FOR HEALTHCARE SERVICES AND WEREN'T ELIGIBLE FOR PUBLIC/ GOVERNMENT PROGRAMS. EVERY THREE YEARS, HEALTH FIRST CONDUCTS A COMMUNITY HEALTH NEEDS ASSESSMENT. BASED ON THE MOST RECENT REPORT IN 2024, RECOMMENDATIONS WERE MADE BY HEALTH FIRST LEADERSHIP AND APPROVED BY THE HEALTH FIRST BOARD OF TRUSTEES TO ADDRESS THE FOLLOWING HEALTH DISPARITIES IN BREVARD COUNTY: 1- NUTRITION, PHYSICAL ACTIVITY, AND WEIGHT 2- ACCESS TO HEALTHCARE FOR A COPY OF OUR HEALTH FIRST SHARED SERVICES, INC. COMMUNITY BENEFIT REPORT, VISIT: HTTPS://HF.ORG/GIVING-BACK

    Expenses $86,041,957 · Revenue $65,176,207

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2024

As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • TERRY L FORDE

    PRESIDENT/CEO BEG 8/5/2024

    Total calculated
    $1,081,516
    From this org
    $1,073,540
    From related orgs
    $0
    Other
    $7,976
    Hours/week
    4 + 36 related

    Schedule J breakdown matched by us

    Base
    $1,073,110
    Bonus
    $0
    Other
    $430
    Deferred
    $732
    Nontaxable benefits
    $7,244
    Filer's total
    $1,081,516

  • TAYLOR K SMITH

    SECRETARY BEG 10/2024 FORMER CHAIR/ INTERIM CEO

    Total calculated
    $678,744
    From this org
    $678,744
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 6 related

    Schedule J breakdown matched by us

    Base
    $0
    Bonus
    $0
    Other
    $678,744
    Deferred
    $0
    Nontaxable benefits
    $0
    Filer's total
    $678,744

  • JAMES C SHAW

    VICE CHAIR

    Total calculated
    $23,575
    From this org
    $23,575
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 5 related

  • DR THEODORE R RICHARDSON III

    TRUSTEE BEG 10/2023

    Total calculated
    $19,625
    From this org
    $19,625
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 5 related

  • KIM K PATRICK

    TRUSTEE

    Total calculated
    $18,500
    From this org
    $18,500
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 8 related

  • ROBERT K HENRY

    TRUSTEE

    Total calculated
    $17,914
    From this org
    $17,914
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 5 related

  • LARRY S BISHOP MD

    TRUSTEE

    Total calculated
    $16,547
    From this org
    $16,547
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 5 related

  • JOSEPH GURRI MD

    TRUSTEE

    Total calculated
    $9,932
    From this org
    $9,932
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 5 related

  • DANA S KILBORNE

    TREASURER

    Total calculated
    $4,500
    From this org
    $4,500
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 5 related

  • SCOTT T MIKUEN

    CHAIR BEG 10/2024 FORMER SECRETARY

    Total calculated
    $0
    Hours/week
    1 + 5 related

  • DUANE R DAVIS

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1

  • RANDALL L HAFFNER

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1

  • TODD GOODMAN

    TRUSTEE

    Total calculated
    $0
    Hours/week
    1

  • AUDREY GREGORY

    TRUSTEE BEG 6/2024

    Total calculated
    $0
    Hours/week
    1

  • PAULA B JUST

    CHIEF EXPERIENCE OFFICER

    Total calculated
    $1,044,890
    From this org
    $1,014,712
    From related orgs
    $0
    Other
    $30,178
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $737,748
    Bonus
    $268,489
    Other
    $8,475
    Deferred
    $9,200
    Nontaxable benefits
    $20,978
    Filer's total
    $1,044,890

  • KRISTEN M PULIO

    EXEC VP CFO BEG 09/2024

    Total calculated
    $215,159
    From this org
    $213,908
    From related orgs
    $0
    Other
    $1,251
    Hours/week
    4 + 36 related

    Schedule J breakdown matched by us

    Base
    $213,722
    Bonus
    $0
    Other
    $186
    Deferred
    $854
    Nontaxable benefits
    $397
    Filer's total
    $215,159

  • NICHOLAS W ROMANELLO ESQ

    SR VP/CORP COUNSEL

    Total calculated
    $1,042,107
    From this org
    $1,010,140
    From related orgs
    $0
    Other
    $31,967
    Hours/week
    4 + 36 related

    Schedule J breakdown matched by us

    Base
    $624,475
    Bonus
    $228,219
    Other
    $157,446
    Deferred
    $9,200
    Nontaxable benefits
    $22,767
    Filer's total
    $1,042,107

  • MATTHEW F GERRELL

    SR VP HEALTH PLANS

    Total calculated
    $1,031,733
    From this org
    $1,001,555
    From related orgs
    $0
    Other
    $30,178
    Hours/week
    5 + 35 related

    Schedule J breakdown matched by us

    Base
    $623,799
    Bonus
    $227,408
    Other
    $150,348
    Deferred
    $9,200
    Nontaxable benefits
    $20,978
    Filer's total
    $1,031,733

  • MICHAEL W CARR

    SR. VP CIO

    Total calculated
    $758,798
    From this org
    $729,013
    From related orgs
    $0
    Other
    $29,785
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $452,046
    Bonus
    $166,176
    Other
    $110,791
    Deferred
    $6,154
    Nontaxable benefits
    $23,630
    Filer's total
    $758,797

  • CHEYANA D FISCHER

    CHIEF CLINICAL OFFICER CNO

    Total calculated
    $733,732
    From this org
    $705,598
    From related orgs
    $0
    Other
    $28,134
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $514,748
    Bonus
    $188,113
    Other
    $2,737
    Deferred
    $5,679
    Nontaxable benefits
    $22,455
    Filer's total
    $733,732

  • MICHAEL E MULLOWNEY

    PRESIDENT HOSPITAL DIVISION BEG 10/24

    Total calculated
    $651,230
    From this org
    $617,354
    From related orgs
    $0
    Other
    $33,876
    Hours/week
    10 + 30 related

    Schedule J breakdown matched by us

    Base
    $444,545
    Bonus
    $170,363
    Other
    $2,446
    Deferred
    $9,200
    Nontaxable benefits
    $24,676
    Filer's total
    $651,230

  • MARY JANE BRECKLIN

    SYSTEM VP HUMAN RESOURCES

    Total calculated
    $550,568
    From this org
    $514,390
    From related orgs
    $0
    Other
    $36,178
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $384,609
    Bonus
    $115,303
    Other
    $14,478
    Deferred
    $9,200
    Nontaxable benefits
    $26,978
    Filer's total
    $550,568

  • BRIAN R BOGGS

    SYS VP CHIEF ACCOUNTING OFFICER

    Total calculated
    $541,229
    From this org
    $509,881
    From related orgs
    $0
    Other
    $31,348
    Hours/week
    31 + 9 related

    Schedule J breakdown matched by us

    Base
    $408,710
    Bonus
    $99,929
    Other
    $1,242
    Deferred
    $9,200
    Nontaxable benefits
    $22,148
    Filer's total
    $541,229

  • DOUGLAS B MCKEE

    VP CHIEF MED INFORMATICS

    Total calculated
    $518,785
    From this org
    $488,956
    From related orgs
    $0
    Other
    $29,829
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $388,889
    Bonus
    $95,165
    Other
    $4,902
    Deferred
    $7,375
    Nontaxable benefits
    $22,455
    Filer's total
    $518,786

  • ARTHUR C SPRINGER II

    SYS VP CHIEF ACCOUNTING OFFICER

    Total calculated
    $471,884
    From this org
    $436,739
    From related orgs
    $0
    Other
    $35,145
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $349,020
    Bonus
    $86,745
    Other
    $974
    Deferred
    $9,200
    Nontaxable benefits
    $25,945
    Filer's total
    $471,884

The first 25 listed. Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2024
    Revenue
    $82,240,712
    Expenses
    $94,183,859
    Contributions
    $156,923
    Grants paid
    $0
  • 2023
    Revenue
    $337,507,437
    Expenses
    $303,635,663
    Contributions
    $442,602
    Grants paid
    $50,000
  • 2022
    Revenue
    $388,946,104
    Expenses
    $358,050,153
    Contributions
    $375,197
    Grants paid
    $50,000

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2024 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2023 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2022 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2021 · 990

    Revenue
    $291,100,092
    Expenses
    $319,774,723
    Assets (EOY)
    $1,587,486,387

  • 2021 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2020 · 990

    Revenue
    $271,514,090
    Expenses
    $265,668,880
    Assets (EOY)
    $1,676,572,579

  • 2020 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2018 · 990

    Revenue
    $279,445,215
    Expenses
    $238,991,416
    Assets (EOY)
    $1,106,623,021

  • 2017 · 990

    Revenue
    $236,663,256
    Expenses
    $221,908,048
    Assets (EOY)
    $1,010,974,076

  • 2016 · 990

    Revenue
    $232,555,985
    Expenses
    $220,056,016
    Assets (EOY)
    $950,183,619

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.

Grants made

Where these grants went next →

Grants received

Related organizations

From Schedule R Part II, where a filer lists the tax-exempt organizations it is related to by control. It does not record shared board members or money.

Declared on its 2024 return

Declared as related by

Taxable family

From Schedule R Parts I, III and IV: entities that legally are the filer, and taxable partnerships, corporations and trusts it is related to. These record ownership and control, not shared board members or money.

Related partnerships on its 2024 return

Related corporations and trusts on its 2024 return

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 13 October 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 13 October 2026 and read 26 October 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.