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THE CRISIS CENTER OF TAMPA BAY INC

EIN 59-1785265 TAMPA, FL

Revenue 2024
$28,108,626
Expenses 2024
$28,245,417

Program services were 85.8% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
F400
Classification
1000
Street
1 CRISIS CENTER PLZ

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Mission and programs · 2024

Mission

THE MISSION OF THE CRISIS CENTER OF TAMPA BAY (THE CRISIS CENTER, OR "AGENCY") IS TO ENSURE THAT NO ONE IN OUR COMMUNITY HAS TO FACE CRISIS ALONE.

Activities or mission (Part I)

ENSURE THAT NO ONE IN OUR COMMUNITY HAS TO FACE CRISIS ALONE.

  • TRANSCARE WAS ORIGINALLY ESTABLISHED TO PROVIDE BAKER ACT TRANSPORTS AS AN ALTERNATIVE TO TRANSPORTING INDIVIDUALS EXPERIENCING A BEHAVIORAL HEALTH CRISIS VIA LAW ENFORCEMENT. SERVICES EXPANDED TO INCLUDE 911 BASIC LIFE SUPPORT AND ADVANCED LIFE SUPPORT INTER-FACILITY TRANSPORTS TO LESSEN THE BURDEN ON OTHER 911 SERVICES THROUGHOUT OUR COMMUNITY. ADDITIONALLY, TRANSCARE RUNS A COMMUNITY PARAMEDICINE PROGRAM, WHERE PARAMEDICS PROVIDE MEDICALLY ASSISTED TREATMENT TO INDIVIDUALS STRUGGLING WITH SUBSTANCE ABUSE WHILE THEY WORK TO GET THEM SET-UP WITH ONGOING IN-PATIENT OR OUT-PATIENT SERVICES. (SEE SCHEDULE O).LAST YEAR, TRANSCARE PROVIDED BEHAVIORAL HEALTH TRANSPORTS TO 7,660 INDIVIDUALS, WITH AN ADDITIONAL 27,992 RECEIVING MEDICAL TRANSPORTATION FOR BASIC OR ADVANCED LIFE SUPPORT SERVICES. TRANSCARE STAFF CONTINUE TO GO ABOVE AND BEYOND WHEN PROVIDING PATIENT CARE THROUGHOUT OUR COMMUNITY. RECENTLY, OUR COMMUNITY PARAMEDICINE TEAM WORKED ALONGSIDE OUR RECOVERY NAVIGATION TEAM TO PROVIDE SUPPORT TO TYLER. TYLER'S GIRLFRIEND CALLED 988 SEEKING HELP FOR HIM. HE WAS STRUGGLING WITH A SEVERE FENTANYL ADDICTION AND NEEDED SUPPORT. THANKFULLY, THE INTERVENTION SPECIALIST WHO ANSWERED THE CALL WAS ABLE TO CONNECT THEM TO THE RECOVERY NAVIGATION TEAM IMMEDIATELY. TYLER HAD STRUGGLED WITH ADDICTION FOR YEARS AND WAS CURRENTLY ON PROBATION AND FACING PRISON TIME. HIS LAWYER WAS ABLE TO PETITION FOR TYLER TO AVOID JAIL TIME SINCE HE WAS WORKING TO GET INTO TREATMENT. THE PEER RECOVERY NAVIGATOR WHO CONNECTED WITH TYLER WAS ALSO ABLE TO TAP INTO THE CRISIS CENTER'S COMMUNITY PARAMEDICINE PROGRAM TO BEGIN PROVIDING MEDICALLY ASSISTED TREATMENT. TOGETHER, THEY WORKED TO GET TYLER ENROLLED IN OUTPATIENT SERVICES AT COVE BEHAVIORAL HEALTH WITHIN A FEW DAYS. WHEN MEETING AT HIS HOME TO DISCUSS AN ONGOING RECOVERY PLAN, TYLER EXPERIENCED AN EMOTIONAL CRISIS AND THE TEAM WAS ABLE TO PROVIDE PSYCHOLOGICAL FIRST AID TO DE-ESCALATE THE SITUATION. TYLER CONTINUED TO STRUGGLE FOR A FEW WEEKS BEFORE FINALLY COMMITTING TO HIS OUTPATIENT PROGRAM AND MEDICATION REGIMEN. TODAY, HE IS BACK IN SCHOOL, ATTENDING INTENSIVE OUTPATIENT GROUPS, AND IS OPTIMISTIC FOR HIS FUTURE.

    Expenses $10,709,628 · Revenue $8,788,433

  • THE GATEWAY CONTACT CENTER OFFERS A COLLABORATIVE APPROACH TO ADDRESSING COMMUNITY HEALTH AND HUMAN SERVICES ISSUES IN TAMPA BAY. THE GATEWAY INCLUDES THE 211 CALL CENTER, WHERE CLIENTS RECEIVE IMMEDIATE INFORMATION AND REFERRALS FOR SOCIAL SERVICES; THE 988 SUICIDE & CRISIS LIFELINE; THE STATEWIDE RAPE CRISIS HOTLINE; THE NCADI STATEWIDE SUBSTANCE MISUSE HOTLINE; THE STATEWIDE FLORIDA VETERANS SUPPORT LINE; AND THE FIRST RESPONDER HOPE LINE. STAFF ARE AVAILABLE 24/7 TO PROVIDE EMOTIONAL SUPPORT AND LINKAGES TO RESOURCES BOTH WITHIN THE CRISIS CENTER AND THROUGH COMMUNITY PARTNERS. (SEE SCHEDULE O).THE GATEWAY CONTACT CENTER ANSWERED 106,572 CALLS LAST YEAR. OVER 5,330 SUICIDE PREVENTION ASSESSMENTS WERE PROVIDED TO INDIVIDUALS WHO CALLED THE 988 SUICIDE & CRISIS LIFELINE. THE FLORIDA VETERANS SUPPORT LINE RESPONDED TO 14,051 REQUESTS FOR HELP FROM VETERANS AND THEIR LOVED ONES, AND PROVIDED ONGOING CARE COORDINATION TO 4,844 INDIVIDUALS.ONE INDIVIDUAL WHO WAS HELPED THROUGH THE CONTACT CENTER WAS JUSTIN. WHEN JUSTIN, A U.S. ARMY VETERAN, CALLED THE FLORIDA VETERAN SUPPORT LINE, HE WAS WORRIED AND OVERWHELMED. HIS BROTHER'S HEALTH HAD BEEN DECLINING, AND HE URGENTLY NEEDED HOME HEALTH SERVICES. HE REACHED OUT LOOKING FOR GUIDANCE BUT WASN'T EXPECTING MUCH SUPPORT. AN INTERVENTION SPECIALIST ANSWERED THE CALL AND REASSURED HIM THAT HIS CONCERNS WERE VALID AND OFFERED TO CONNECT JUSTIN WITH A VETERAN CARE COORDINATOR FOR FOLLOW-UP. WHEN THE VETERAN CARE COORDINATOR CALLED JUSTIN, THEY NOT ONLY IDENTIFIED PROGRAMS IN HIS AREA THAT COULD EVALUATE HIS BROTHER'S NEEDS AND PROVIDE THE NECESSARY MEDICAL DOCUMENTATION BUT ALSO REMAINED ON THE LINE TO SUPPORT HIM WHILE HE SCHEDULED THE APPOINTMENT. THE VERY NEXT DAY, THE CARE COORDINATOR FOLLOWED UP AGAIN TO CHECK ON PROGRESS. JUSTIN SHARED HOW RELIEVED AND GRATEFUL HE WAS.

    Expenses $5,549,575 · Grants $1,350,863 · Revenue $293,492

  • THE CORBETT TRAUMA CENTER CONSISTS OF SEXUAL ASSAULT SERVICES AND TRAUMA COUNSELING. AS THE CERTIFIED RAPE CRISIS CENTER FOR HILLSBOROUGH COUNTY, ANY INDIVIDUAL 13 YEARS AND OLDER WHO SEEKS SUPPORT FOLLOWING A SEXUAL ASSAULT IS BROUGHT TO ONE OF OUR CLINICS TO RECEIVE ONE-ON-ONE SERVICES. WE ARE THE ALTERNATIVE TO A HOSPITAL EMERGENCY ROOM, WITH CLIENTS IMMEDIATELY BEING GREETED BY A SEXUAL ASSAULT NURSE EXAMINER AND A VICTIM ADVOCATE. THESE STAFF MEMBERS COLLECT EVIDENCE FOR THE RAPE KIT WHILE ALSO PROVIDING EMOTIONAL SUPPORT AND ONGOING ADVOCACY AS CLIENTS BEGIN TO HEAL FROM THEIR TRAUMA AND MOVE THEIR CASES THROUGH THE COURT SYSTEM. (SEE SCHEDULE O). MANY INDIVIDUALS THROUGHOUT OUR COMMUNITY SEEK OUR SERVICES FOLLOWING A SIGNIFICANT LIFE EVENT. DUE TO THIS, THE CRISIS CENTER OFFERS EVIDENCE-BASED TRAUMA COUNSELING SERVICES. LICENSED MENTAL HEALTH CLINICIANS PROVIDE THERAPY SERVICES TO CLIENTS OF ALL AGES. COUNSELING SERVICES ARE AVAILABLE IN FOUR LOCATIONS IN HILLSBOROUGH COUNTY, AS WELL AS VIA TELETHERAPY TO CLIENTS 13 YEARS AND OLDER. THE SEXUAL ASSAULT SERVICES TEAM PROVIDED 270 FORENSIC EXAMS, AND ADVOCACY AND SUPPORT TO AN ADDITIONAL 520 CLIENTS LAST YEAR. THE TRAUMA COUNSELING TEAM PROVIDED 7,132 COUNSELING SESSIONS. A TOTAL OF 430 CLIENTS WERE SERVED, WITH 148 OF THESE INDIVIDUALS BEING KIDS.SKYE NEEDED SEXUAL ASSAULT SERVICES FOLLOWING A NIGHT OUT WITH FRIENDS. SHE FIRST WENT TO A HOSPITAL EMERGENCY ROOM FOR HELP BEFORE BEING REFERRED TO THE CRISIS CENTER OF TAMPA BAY. BY THE TIME SHE ARRIVED AT THE DOOR AND WAS GREETED BY HER ADVOCATE AND NURSE, SHE WAS SHAKING WITH ANXIETY. SKYE SHARED THAT SHE WAS ESPECIALLY ANXIOUS FOR HER PARENTS TO FIND OUT ABOUT THE ASSAULT. THE ADVOCATE AND NURSE PROVIDED SUPPORT AND EDUCATION ON HER RIGHTS AS A CLIENT TO KEEP THE ASSAULT TO HERSELF. WITH THE EXAM BEING FREE, INSURANCE INFORMATION WOULDN'T BE SENT TO HER PARENTS EITHER. AS PART OF HER TREATMENT, SKYE CHOSE TO RECEIVE SEXUALLY TRANSMITTED DISEASE PREVENTION MEDICATION. SHE WAS WORRIED FOR THE INJECTION, BUT THE ADVOCATE HELD HER HAND AND REASSURED HER THROUGHOUT THE ENTIRE PROCESS. AFTER THE EXAM, SKYE CHOSE TO CONTINUE SERVICES AND WAS ALSO CONNECTED TO THE ON-CAMPUS SEXUAL ASSAULT SERVICES TEAM. WHEN HER SERVICES WITH THE CRISIS CENTER CONCLUDED, SHE STATED HOW APPRECIATIVE SHE WAS TO HAVE BEEN SUPPORTED BY SUCH A CALM, SWEET AND KIND TEAM THROUGHOUT THE ENTIRE PROCESS.

    Expenses $2,109,591 · Grants $84,263

  • THE SUCCESS 4 KIDS & FAMILIES DIVISION PROVIDES SUPPORT AND SERVICES FOR INDIVIDUALS AND FAMILIES COPING WITH BEHAVIORAL, EMOTIONAL, OR MENTAL HEALTH CHALLENGES. OUR WIDE RANGE OF SERVICES LEND A HELPING HAND TO FAMILIES, CHILDREN, YOUTH, AND YOUNG ADULTS IN HILLSBOROUGH COUNTY. THESE SERVICES ARE PROVIDED THROUGH SEVERAL PROGRAMS: SUCCESSFUL KIDS, SUCCESSFUL PARENTS, SUCCESSFUL FAMILIES, HEALTHY TRANSITIONS, MULTI-SYSTEMIC THERAPY, SUCCESSFUL STUDENTS, YOUTH EXPERIENCING SUCCESS, HILLSBOROUGH HIPPY PARENT INVOLVEMENT PROJECT, AND SUCCESSFUL CONNECTIONS. THE SUCCESS 4 KIDS & FAMILIES TEAM SERVED 859 CLIENTS THROUGHOUT ALL OF THEIR PROGRAMS. THEY RECEIVED OVER 1,670 REFERRALS FOR SERVICES AND PROVIDED 17,750 VISITS TO THEIR CLIENTS AND THEIR FAMILIES THROUGHOUT THE YEAR. KAYLA WAS SUPPORTED THROUGH THE YES (YOUTH EXPERIENCING SUCCESS) PROGRAM WHEN SHE WAS 16 YEARS OLD. AFTER GROWING UP IN A HOME THAT WAS AFFECTED BY DOMESTIC VIOLENCE, SHE STRUGGLED WITH DEPRESSION AND ANXIETY BEFORE BEING ARRESTED FOR A BATTERY CHARGE. JUVENILE MENTAL HEALTH COURT REFERRED HER TO THE YES PROGRAM. KAYLA BEGAN TO REGULARLY MEET WITH HER THERAPIST AND WAS INITIALLY VERY RESERVED AND WITHDRAWN. AFTER BUILDING A RAPPORT WITH HER THERAPIST, SHE WAS MORE ENGAGED IN SESSIONS WHICH LED TO IMPROVEMENTS IN HER EMOTIONAL REGULATION AND HER PERFORMANCE IN SCHOOL. KAYLA EVEN DEVELOPED NEW CREATIVE OUTLETS BY DESIGNING CLOTHES AND CREATING NAIL ART, WHICH SUPPORTED HER SELF-EXPRESSION, CONFIDENCE AND GROWING SENSE OF IDENTITY. THROUGH CONSISTENT PARTICIPATION IN INDIVIDUAL COUNSELING AND FAMILY THERAPY WITH YES, KAYLA AND HER FAMILY ARE REBUILDING TRUST, IMPROVING COMMUNICATION, AND STRENGTHENING THEIR RELATIONSHIP. KAYLA CONTINUES TO SHOW GROWTH IN MANAGING HER MOOD, REFRAMING NEGATIVE THOUGHTS, AND INCREASING SOCIAL CONNECTIONS THANKS TO HER PARTICIPATING IN THE YES PROGRAM.

    Expenses $5,861,199

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2024

As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • DAVID FEEMAN

    CHAIR

    Total calculated
    $0
    Hours/week
    1

  • TIMOTHY TRAUD

    IMMEDIATE PAST CHAIR

    Total calculated
    $0
    Hours/week
    1

  • LINDA MILLER

    CHAIR ELECT

    Total calculated
    $0
    Hours/week
    1

  • KRISTIN GRECO

    SECRETARY

    Total calculated
    $0
    Hours/week
    1

  • JAMIE KLINGMAN

    TREASURER

    Total calculated
    $0
    Hours/week
    1

  • ROGER BOOTHROYD

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • HEATHER BROWN

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • RODNEY CASTRO

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • CORNELIA CORBETT

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • BARBARA CURTS

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • NICOLE DRELLES

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • STEPHEN DUTZAR

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • MEREDITH FREEMAN

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • HOPE GONZALEZ

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • TANYA HILLARY

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • MELLISSA LONGO

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • LISA MCGLYNN

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • ASHA NELSON

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • JASMINE NICHOLAS

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • MADHAVI OTHULURU

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • JERRICA PEETS

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • MARCUS SESSION

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • DAE SHERIDAN

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • KAREN SPARKMAN

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

  • CHRIS WALKER

    DIRECTOR

    Total calculated
    $0
    Hours/week
    0.5

The first 25 listed. Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. Earlier years are each on their own filing page.

Filings

  • 2024
    Revenue
    $28,108,626
    Expenses
    $28,245,417
    Contributions
    $18,876,990
    Grants paid
    $1,435,126
  • 2023
    Revenue
    $24,838,520
    Expenses
    $22,671,964
    Contributions
    $15,281,434
    Grants paid
    $1,513,399
  • 2022
    Revenue
    $21,700,524
    Expenses
    $21,074,517
    Contributions
    $13,639,863
    Grants paid
    $1,503,444

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $16,789,004
    Expenses
    $18,391,347
    Assets (EOY)
    $7,879,044

  • 2020 · 990

    Revenue
    $17,496,206
    Expenses
    $16,928,894
    Assets (EOY)
    $8,144,342

  • 2019 · 990

    Revenue
    $15,402,612
    Expenses
    $16,127,444
    Assets (EOY)
    $9,197,816

  • 2018 · 990

    Revenue
    $14,583,354
    Expenses
    $14,337,501
    Assets (EOY)
    $7,734,635

  • 2017 · 990

    Revenue
    $12,620,549
    Expenses
    $12,561,081
    Assets (EOY)
    $7,245,198

  • 2016 · 990

    Revenue
    $11,623,171
    Expenses
    $11,042,342
    Assets (EOY)
    $7,282,782

  • 2015 · 990

    Revenue
    $11,123,313
    Expenses
    $10,720,941
    Assets (EOY)
    $7,015,430

  • 2014 · 990

    Revenue
    $10,913,677
    Expenses
    $10,600,494
    Assets (EOY)
    $6,696,867

  • 2013 · 990

    Revenue
    $10,610,909
    Expenses
    $10,938,944
    Assets (EOY)
    $6,656,218

  • 2012 · 990

    Revenue
    not reported
    Expenses
    $10,862,281
    Assets (EOY)
    $6,773,038

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.

Grants made

The 10 largest by cash amount. The API serves every itemized grant.

Where these grants went next →

Grants received

The 10 largest by cash amount. The API serves every itemized grant.

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 13 October 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 13 October 2026 and read 23 October 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.