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Nonprofiteer
← CONTACT HELPLINE INC

Form 990 for tax year 2023

Filed by CONTACT HELPLINE INC.

Totals

Total revenue
$3,275,651
Total expenses
$2,892,023
Contributions and grants received
$3,244,668
Grants paid
$0
Program service revenue
$0
Investment income
$30,983
Other revenue
$0
Total assets, end of year
$3,116,013
Total liabilities, end of year
$6,948
Net assets or fund balances, end of year
$3,109,065
Program services expenses (Part IX)
$2,726,488
Management and general expenses
$108,642
Fundraising expenses
$56,893
Program service expenses (Part III)
$2,726,488

Program services were 94.3% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1a · Federated campaigns

    $21,419

  • 1e · Government grants (contributions)

    $3,201,664

  • 1f · All other contributions, gifts and grants

    $21,585

  • 3 · Investment income

    total $30,983 · excluded $30,983

Functional expenses

Part IX, the statement of functional expenses.

  • 7 · Other salaries and wages

    total $2,456,399 · program services $2,309,015 · management and general $98,256 · fundraising $49,128

  • 10 · Payroll taxes

    total $187,915 · program services $176,640 · management and general $7,517 · fundraising $3,758

  • 11g · Fees: other

    total $92,425 · program services $92,425

  • 13 · Office expenses

    total $4,837 · program services $4,547 · management and general $193 · fundraising $97

  • 16 · Occupancy

    total $14,809 · program services $13,921 · management and general $592 · fundraising $296

  • 17 · Travel

    total $25,300 · program services $25,300

  • 20 · Interest

    total $1,770 · program services $1,664 · management and general $71 · fundraising $35

  • 22 · Depreciation, depletion and amortization

    total $4,408 · program services $4,144 · management and general $176 · fundraising $88

  • 23 · Insurance

    total $9,000 · program services $8,460 · management and general $360 · fundraising $180

  • 24a · Other expenses: PHONE & INTERNET

    total $35,270 · program services $33,154 · management and general $1,411 · fundraising $705

  • 24b · Other expenses: OTHER PROGRAM EXPENSES

    total $28,299 · program services $25,627 · management and general $66 · fundraising $2,606

  • 24c · Other expenses: STAFF DEVELOPMENT

    total $25,701 · program services $25,701

  • 24d · Other expenses: MEMBERSHIP AND DUES

    total $5,890 · program services $5,890

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $2,754,588 · end of year $1,662,380

  • 2 · Savings and temporary cash investments

    end of year $1,369,260

  • 10a · Land, buildings and equipment: cost or other basis

    $112,092

  • 10b · Land, buildings and equipment: accumulated depreciation

    $27,719

  • 10c · Land, buildings and equipment, net

    beginning of year $0 · end of year $84,373

  • 17 · Accounts payable and accrued expenses

    end of year $1,797

  • 24 · Unsecured notes and loans payable

    beginning of year $24,000

  • 25 · Other liabilities

    beginning of year $5,151 · end of year $5,151

  • 27 · Net assets without donor restrictions

    beginning of year $2,725,437 · end of year $3,109,065

Mission and programs · 2023

Mission

PROVIDES FREE AND COMPASSIONATE EMOTIONAL SUPPORT TO PEOPLE IN SUICIDAL CRISIS OR EMOTIONAL DISTRESS THROUGH CONFIDENTIAL TELEPHONE, INTERNET CHAT AND TEXT SERVICES.

Activities or mission (Part I)

A NON-PROFIT ORGANIZATION SERVING GREATER KNOXVILLE AND EAST TENNESSEE, DEDICATED TO REDUCING THE INCIDENCE OF SUICIDE BY INTERVENTION WITH INDIVIDUALS IN CRISIS, PROVIDING SUICIDE LOSS GRIEF SUPPORT AND EDUCATING THE COMMUNITY ABOUT EFFECTIVE PREVENTION STRATEGIES.

  • CRISIS SERVICES: ASSISTS ADULTS AND TEENS IN DISPAIR OR DISTRESS IN ORDER TO REDUCE THE INCIDENCE OF SUICIDE. 34,022 CRISIS CALLS, CHATS AND TEXTS WERE ANSWERED IN 2023. THE CRISIS PROGRAM ANSWERS CALLS, CHATS AND TEXTS 24 HOURS PER DAY, 365 DAYS A YEAR.

    Expenses $1,635,893

  • THE CONTACT TRAINED VOLUNTEER TELEPHONE WORKERS MADE DAILY PHONE CALLS TO SENIOR CITIZENS, HANDICAPPED PERSONS AND THOSE LIVING ALONE TO PROVIDE THEM WITH SOCIAL CONTACT, REMINDERS, AND TO CHECK ON THEIR WELL-BEING. EMERGENCY MEASURES ARE TAKEN IF CONTACT IS NOT MADE. ACCOUNTS FOR APPROXIMATELY 30% OF PROGRAM SERVICE EXPENSE

    Expenses $817,946

  • CONTACT PROVIDES AN INTENSIVE "HOW TO ACTIVELY LISTEN" TRAINING PROGRAM AT LEAST TWICE A YEAR TO THE COMMUNITY. THE TRAINING CONSISTS OF TWENTY HOURS OF INSTRUCTION AND PRACTICE COVERING TOPICS SUCH AS GRIEF, DEPRESSION, SEXUAL ASSAULT, DOMESTIC VIOLENCE, SUICIDE, AND SUBSTANCE ABUSE.ACCOUNTS FOR APPROXIMATELY 10% OF PROGRAM SERVICE EXPENSE.

    Expenses $272,649

As filed on the 2023 return.

Listed in Part VII

  • W Bruce Marshall

    EXECUTIVE DIRECTOR

    Total calculated
    $0
    Hours/week
    40
  • Aaron Free

    SECRETARY

    Total calculated
    $0
    Hours/week
    2
  • Sasha Benjamin

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    2
  • Lindsey McElvy

    REASSURANCE COORDINATOR

    Total calculated
    $0
    Hours/week
    15
  • Marcia Fisher

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    2
  • Dylan Galloway

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    2
  • Hannah Lozano

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    2
  • Brittanie Weaver

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    2
  • Kelly Callison

    PRESIDENT

    Total calculated
    $0
    Hours/week
    2
  • Casey Barrio

    TREASURER

    Total calculated
    $0
    Hours/week
    5
  • Blake Overton

    VICE-PRESIDENT

    Total calculated
    $0
    Hours/week
    2

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type
form_990
Tax year
2023
Filed
20 January 2025
IRS schema version
2023v6.0
Source object
202500209349301000

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