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CONTACT HELPLINE INC

EIN 62-0912261 OAK RIDGE, TN

Browse the largest nonprofits in Tennessee

Revenue 2024
$6,207,838
Expenses 2024
$6,351,486

Program services were 91.2% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
F40
Classification
1000
Street
PO BOX 4641

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Mission and programs · 2024

Mission

Provide free and compassionate emotional support to people in suicidal crisis and emotional distress through confidential telephone, internet chat and text services.

  • Crisis services assists adults and teens in dispair or distress in order to reduce the incidence of suicide. Crisis calls, chats and text services. The crisis program answers calls, chats and texts 24 hours a day, 365 days a year.

    Expenses $3,474,140

  • Contact trained volunteer telephone workers made daily phone calls to senior citizens, handicapped persons and those living alone to provide them with social contact, reminders and to check on their well-being. Emergency measures are taken if contact is not made. Program is approximately 30 of program service expense.

    Expenses $1,737,069

  • Contact provides an intensive how to actively listen training program at least twice a year to the community. The training consists of twenty hours of instruction and practice covering topics such as grief, depression, sexual assault, domestic violence, suicide and substance abuse. Program is appoximately 10 of program service expense.

    Expenses $579,024

As filed on the 2024 return.

Officers and directors · 2024

As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • Bruce Marshall

    Executive Director

    Total calculated
    $0
    Hours/week
    40
  • Joe Pace

    Chair

    Total calculated
    $0
    Hours/week
    2
  • Brittanie Weaver

    Member

    Total calculated
    $0
    Hours/week
    2
  • Amanda Devine

    Member

    Total calculated
    $0
    Hours/week
    2
  • Elizabeth Box

    Secretary

    Total calculated
    $0
    Hours/week
    2
  • Casey Barrio

    Member

    Total calculated
    $0
    Hours/week
    2
  • Jacob Blake Overton

    Member

    Total calculated
    $0
    Hours/week
    2
  • Maria Castle

    Member

    Total calculated
    $0
    Hours/week
    2
  • Ragan Schriver

    Member

    Total calculated
    $0
    Hours/week
    2
  • Tiffany Davis

    Member

    Total calculated
    $0
    Hours/week
    2
  • Michelle Pacleb

    Member

    Total calculated
    $0
    Hours/week
    2

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. Earlier years are each on their own filing page.

Filings

  • 2024
    Revenue
    $6,207,838
    Expenses
    $6,351,486
    Contributions
    $6,141,803
    Grants paid
    $0
  • 2023
    Revenue
    $3,275,651
    Expenses
    $2,892,023
    Contributions
    $3,244,668
    Grants paid
    $0
  • 2022
    Revenue
    $3,246,438
    Expenses
    $618,120
    Contributions
    $3,246,178
    Grants paid
    $0

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $386,469
    Expenses
    $339,749
    Assets (EOY)
    $125,823
  • 2020 · 990

    Revenue
    $206,312
    Expenses
    $162,620
    Assets (EOY)
    $75,811
  • 2019 · 990

    Revenue
    $87,252
    Expenses
    $98,062
    Assets (EOY)
    $7,800
  • 2018 · 990

    Revenue
    $65,036
    Expenses
    $88,194
    Assets (EOY)
    $17,517
  • 2017 · 990

    Revenue
    $91,427
    Expenses
    $67,379
    Assets (EOY)
    $40,680
  • 2016 · 990

    Revenue
    $60,803
    Expenses
    $71,134
    Assets (EOY)
    $17,165
  • 2016 · 990

    Revenue
    $60,803
    Expenses
    $71,134
    Assets (EOY)
    $17,165
  • 2016 · 990

    Revenue
    $60,803
    Expenses
    $71,134
    Assets (EOY)
    $17,165
  • 2015 · 990

    Revenue
    $58,042
    Expenses
    $56,275
    Assets (EOY)
    $26,962

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 11 November 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 9 November 2026 and read 9 November 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.