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Nonprofiteer
← GOODWILL INDUSTRIES OF ORANGE COUNTY CA

Form 990 for tax year 2023

Filed by GOODWILL INDUSTRIES OF ORANGE COUNTY CA.

Totals

Total revenue
$107,795,815
Total expenses
$108,548,047
Contributions and grants received
$51,589,040
Grants paid
$224,418
Program service revenue
$35,491,246
Investment income
$2,624,174
Other revenue
$18,091,355
Total assets, end of year
$122,001,858
Total liabilities, end of year
$67,145,368
Net assets or fund balances, end of year
$54,856,490
Program services expenses (Part IX)
$98,041,375
Management and general expenses
$8,955,135
Fundraising expenses
$1,551,537
Program service expenses (Part III)
$98,041,375

Program services were 90.3% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1c · Fundraising events

    $29,605

  • 1f · All other contributions, gifts and grants

    $51,559,435

  • 1g · Noncash contributions included above

    $49,385,503

  • 2a · Program service revenue: REHABILITATION REVENUE

    total $21,789,093 · related or exempt $21,789,093

  • 2b · Program service revenue: TECHNOLOGY SERVICES

    total $12,016,420 · related or exempt $11,799,752 · unrelated business $216,668

  • 2c · Program service revenue: CONTRACT SERVICES

    total $1,685,733 · related or exempt $1,685,733

  • 3 · Investment income

    total $1,365,235 · excluded $1,365,235

  • 6a · Gross rents

    real property $59,933

  • 6b · Less rental expenses

    real property $152,450

  • 6c · Rental income or loss

    real property -$92,517

  • 6d · Net rental income or loss

    total -$92,517 · excluded -$92,517

  • 7a · Gross sales of assets other than inventory

    securities $46,504,310 · other assets $10,562

  • 7b · Less cost or other basis and sales expenses

    securities $45,255,933 · other assets $0

  • 7c · Gain or loss

    securities $1,248,377 · other assets $10,562

  • 7d · Net gain or loss

    total $1,258,939 · excluded $1,258,939

  • 8a · Fundraising events: gross income

    $205,638

  • 8a · Fundraising events: contributions included on line 1c

    $29,605

  • 8b · Fundraising events: direct expenses

    $139,796

  • 8c · Net income from fundraising events

    total $65,842 · excluded $65,842

  • 10a · Gross sales of inventory

    $72,098,695

  • 10b · Cost of goods sold

    $53,980,665

  • 10c · Net income from sales of inventory

    total $18,118,030 · related or exempt $18,118,030

Functional expenses

Part IX, the statement of functional expenses.

  • 1 · Grants to domestic organizations and governments

    total $23,000 · program services $23,000

  • 2 · Grants to domestic individuals

    total $201,418 · program services $201,418

  • 5 · Compensation of officers, directors and key employees

    total $3,055,345 · program services $1,841,192 · management and general $995,265 · fundraising $218,888

  • 7 · Other salaries and wages

    total $50,798,504 · program services $46,077,498 · management and general $4,344,210 · fundraising $376,796

  • 8 · Pension plan contributions

    total $654,458 · program services $491,604 · management and general $153,581 · fundraising $9,273

  • 9 · Other employee benefits

    total $4,029,631 · program services $3,641,019 · management and general $364,804 · fundraising $23,808

  • 10 · Payroll taxes

    total $5,106,246 · program services $4,653,282 · management and general $414,407 · fundraising $38,557

  • 11b · Fees: legal

    total $271,098 · program services $172,590 · management and general $94,448 · fundraising $4,060

  • 11c · Fees: accounting

    total $127,400 · management and general $127,400

  • 11d · Fees: lobbying

    total $11,917 · management and general $11,917

  • 11e · Fees: professional fundraising services

    total $52,800 · fundraising $52,800

  • 11f · Fees: investment management

    total $128,168 · management and general $128,168

  • 11g · Fees: other

    total $9,993,490 · program services $9,312,678 · management and general $651,308 · fundraising $29,504

  • 12 · Advertising and promotion

    total $1,489,851 · program services $1,422,890 · management and general $57,943 · fundraising $9,018

  • 13 · Office expenses

    total $4,451,886 · program services $4,163,003 · management and general $229,550 · fundraising $59,333

  • 14 · Information technology

    total $1,767,957 · program services $1,163,067 · management and general $596,728 · fundraising $8,162

  • 16 · Occupancy

    total $16,492,499 · program services $15,897,704 · management and general $87,937 · fundraising $506,858

  • 17 · Travel

    total $1,150,576 · program services $1,098,693 · management and general $50,005 · fundraising $1,878

  • 19 · Conferences, conventions and meetings

    total $490,427 · program services $232,240 · management and general $110,513 · fundraising $147,674

  • 20 · Interest

    total $74,094 · management and general $74,094

  • 22 · Depreciation, depletion and amortization

    total $3,958,675 · program services $3,650,485 · management and general $289,968 · fundraising $18,222

  • 23 · Insurance

    total $1,289,218 · program services $1,176,865 · management and general $75,039 · fundraising $37,314

  • 24a · Other expenses: BAD DEBT

    total $28,209 · program services $28,209

  • 24e · All other expenses

    total $2,901,180 · program services $2,793,938 · management and general $97,850 · fundraising $9,392

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $65,993 · end of year $69,656

  • 2 · Savings and temporary cash investments

    beginning of year $18,096,628 · end of year $12,079,280

  • 3 · Pledges and grants receivable

    beginning of year $228,272 · end of year $321,192

  • 4 · Accounts receivable

    beginning of year $6,067,132 · end of year $5,593,720

  • 8 · Inventories for sale or use

    beginning of year $2,193,808 · end of year $2,269,527

  • 9 · Prepaid expenses and deferred charges

    beginning of year $1,134,730 · end of year $1,581,250

  • 10a · Land, buildings and equipment: cost or other basis

    $50,105,887

  • 10b · Land, buildings and equipment: accumulated depreciation

    $30,870,942

  • 10c · Land, buildings and equipment, net

    beginning of year $16,712,328 · end of year $19,234,945

  • 11 · Investments: publicly traded securities

    beginning of year $32,532,864 · end of year $37,674,152

  • 15 · Other assets

    beginning of year $37,350,639 · end of year $43,178,136

  • 17 · Accounts payable and accrued expenses

    beginning of year $17,915,826 · end of year $17,720,969

  • 19 · Deferred revenue

    beginning of year $452,778 · end of year $236,111

  • 20 · Tax-exempt bond liabilities

    beginning of year $2,474,007 · end of year $2,036,373

  • 25 · Other liabilities

    beginning of year $40,837,400 · end of year $47,151,915

  • 27 · Net assets without donor restrictions

    beginning of year $52,341,799 · end of year $54,383,941

  • 28 · Net assets with donor restrictions

    beginning of year $360,584 · end of year $472,549

Mission and programs · 2023

Mission

WE HELP PEOPLE ACHIEVE THEIR GOALS THROUGH A JOURNEY OF PERSONAL SUPPORT, WORK EXPERIENCE AND CAREER DEVELOPMENT.

  • STORE OPERATIONS: GOODWILL INDUSTRIES OF ORANGE COUNTY, CA OPERATES 23 THRIFT STORES AND THE ONLINE E-COMMERCE SITE SHOPGOODWILL.COM. IN 2023, GOODWILL SAW MORE THAN 2.2 MILLION SHOPPER TRANSACTIONS AND 1.1 MILLION DONATION DROP-OFFS. AS A NONPROFIT EMPLOYMENT SOCIAL ENTERPRISE, THESE SECONDHAND RETAIL OUTPOSTS PROVIDE THE FUEL FOR GOODWILL'S WORKFORCE DEVELOPMENT PROGRAMS. NINETY-THREE CENTS OF EVERY DOLLAR SPENT GOES DIRECTLY INTO THESE INNOVATIVE PROGRAMS. GOODWILL HAS CONNECTED THOUSANDS OF INDIVIDUALS TO LIFE-CHANGING OPPORTUNITIES AND CAREER PATHWAYS. 1027 PEOPLE WERE SERVED IN 2023.

    Expenses $73,610,047 · Revenue $29,917,782

  • REHABILITATION: GOODWILL INDUSTRIES OF ORANGE COUNTY, CA RECEIVES REFERRALS FROM THE CALIFORNIA DEPARTMENT OF REHABILITATION, REGIONAL CENTER OF ORANGE COUNTY, HEALTH CARE AGENCY, SOCIAL SERVICES AGENCY, SCHOOLS, INSURANCE COMPANIES, PRIVATE REHABILITATION FIRMS, WORKFORCE INVESTMENT BOARDS, AS WELL AS OTHER NON-PROFIT ORGANIZATIONS. UPON ENROLLMENT AND REFERRAL, GOODWILL PROVIDES PERSONALIZED ASSESSMENT AND TRAINING SERVICES TO HELP EVERY INDIVIDUAL MEET THEIR PERSONAL CAREER GOALS. 28,549 PEOPLE WERE SERVED IN 2023.

    Expenses $22,730,870 · Grants $224,418 · Revenue $21,789,093

  • CONTRACT SERVICES: GOODWILL INDUSTRIES OF ORANGE COUNTY, CA OFFERS JOB TRAINING AND PLACEMENT FOR PEOPLE WITH DISABILITIES AND OTHER BARRIERS. MANY LOCAL COMPANIES HIRE GOODWILL'S WORKFORCE TO HELP MEET THEIR BUSINESS CHALLENGES THROUGH GOODWILL'S WORKFORCE SOLUTIONS. BY HIRING GOODWILL-TRAINED EMPLOYEES, BUSINESSES ENRICH THEIR WORKFORCE AND EXPERIENCE HIGH RETENTION, INCREASED MORALE, AND LOW TURNOVER. THROUGH GOODWILL'S PROGRAMS, THE ORGANIZATION EMPLOYS LOCAL MEN AND WOMEN IN CUSTODIAL SERVICES AND E-WASTE SOLUTIONS. 780 PEOPLE WERE SERVED IN 2023.

    Expenses $1,700,458 · Revenue $1,685,733

As filed on the 2023 return.

Listed in Part VII

  • Nicole Suydam

    PRESIDENT & CEO

    Total calculated
    $571,803
    From this org
    $522,272
    From related orgs
    $0
    Other
    $49,531
    Hours/week
    40 + 1 related

    Schedule J breakdown matched by us

    Base
    $414,622
    Bonus
    $105,250
    Other
    $2,400
    Deferred
    $34,050
    Nontaxable benefits
    $15,481
    Filer's total
    $571,803
  • Corrine Allen

    COO

    Total calculated
    $389,290
    From this org
    $371,074
    From related orgs
    $0
    Other
    $18,216
    Hours/week
    40 + 1 related

    Schedule J breakdown matched by us

    Base
    $309,707
    Bonus
    $58,967
    Other
    $2,400
    Deferred
    $17,616
    Nontaxable benefits
    $600
    Filer's total
    $389,290
  • Phillip J Runnels

    VP OF INFORMATION TECHNOLOGY

    Total calculated
    $273,544
    From this org
    $257,796
    From related orgs
    $0
    Other
    $15,748
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $223,151
    Bonus
    $32,245
    Other
    $2,400
    Deferred
    $9,030
    Nontaxable benefits
    $6,718
    Filer's total
    $273,544
  • Elizabeth Jensen

    CFO

    Total calculated
    $361,965
    From this org
    $349,815
    From related orgs
    $0
    Other
    $12,150
    Hours/week
    40 + 1 related

    Schedule J breakdown matched by us

    Base
    $291,415
    Bonus
    $56,000
    Other
    $2,400
    Deferred
    $11,550
    Nontaxable benefits
    $600
    Filer's total
    $361,965
  • Joseph R Ringer

    VP OF ASSET PROT RISK CORP COMPLIANCE

    Total calculated
    $266,714
    From this org
    $242,614
    From related orgs
    $0
    Other
    $24,100
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $209,450
    Bonus
    $30,764
    Other
    $2,400
    Deferred
    $8,619
    Nontaxable benefits
    $15,481
    Filer's total
    $266,714
  • Jose Luis Perez

    VP OF PEOPLE AND CULTURE

    Total calculated
    $249,582
    From this org
    $230,630
    From related orgs
    $0
    Other
    $18,952
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $200,002
    Bonus
    $28,228
    Other
    $2,400
    Deferred
    $7,935
    Nontaxable benefits
    $11,017
    Filer's total
    $249,582
  • Richard A Adams

    VP OF MISSION SERVICES

    Total calculated
    $252,164
    From this org
    $217,606
    From related orgs
    $0
    Other
    $34,558
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $187,197
    Bonus
    $28,009
    Other
    $2,400
    Deferred
    $19,077
    Nontaxable benefits
    $15,481
    Filer's total
    $252,164
  • Ryan C Smith

    VP OF OPERATIONS

    Total calculated
    $235,874
    From this org
    $228,213
    From related orgs
    $0
    Other
    $7,661
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $197,527
    Bonus
    $28,286
    Other
    $2,400
    Deferred
    $7,661
    Nontaxable benefits
    $0
    Filer's total
    $235,874
  • Diana T Yrueta

    SR. DIRECTOR OF FINANCE

    Total calculated
    $216,465
    From this org
    $193,952
    From related orgs
    $0
    Other
    $22,513
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $174,414
    Bonus
    $17,138
    Other
    $2,400
    Deferred
    $7,032
    Nontaxable benefits
    $15,481
    Filer's total
    $216,465
  • Cathy J Calderon

    CHIEF OF STAFF AND VP OF ADVANCEMENT

    Total calculated
    $230,114
    From this org
    $200,162
    From related orgs
    $0
    Other
    $29,952
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $171,418
    Bonus
    $26,344
    Other
    $2,400
    Deferred
    $5,345
    Nontaxable benefits
    $24,607
    Filer's total
    $230,114
  • Sergio Munoz

    VP OF DONATED GOODS RETAIL

    Total calculated
    $224,295
    From this org
    $201,521
    From related orgs
    $0
    Other
    $22,774
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $182,393
    Bonus
    $16,728
    Other
    $2,400
    Deferred
    $7,293
    Nontaxable benefits
    $15,481
    Filer's total
    $224,295
  • Howard M Kessel

    CONTROLLER

    Total calculated
    $155,087
    From this org
    $149,899
    From related orgs
    $0
    Other
    $5,188
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $137,105
    Bonus
    $12,794
    Other
    $0
    Deferred
    $5,188
    Nontaxable benefits
    $0
    Filer's total
    $155,087
  • Kathi Millet

    DIRECTOR OF COMMUNITY BASED SERVICES

    Total calculated
    $149,546
    From this org
    $139,967
    From related orgs
    $0
    Other
    $9,579
    Hours/week
    40
  • Gerome Serneo Ratunil

    DIRECTOR OF ASSET PROTECTION AND SAFETY

    Total calculated
    $144,681
    From this org
    $139,803
    From related orgs
    $0
    Other
    $4,878
    Hours/week
    40
  • Esther Padilla

    DIRECTOR OF PEOPLE AND CULTURE ADMINISTRATION

    Total calculated
    $145,093
    From this org
    $134,980
    From related orgs
    $0
    Other
    $10,113
    Hours/week
    40
  • Sarah Stark

    BOARD CHAIR

    Total calculated
    $0
    Hours/week
    1
  • David Seidner

    BOARD VICE CHAIR

    Total calculated
    $0
    Hours/week
    1
  • Jacob Gonzales Esq

    BOARD SECRETARY

    Total calculated
    $0
    Hours/week
    1
  • Zachary Parker

    BOARD TREASURER

    Total calculated
    $0
    Hours/week
    1
  • Cynthia S Quimby

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Damien Pirro

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Dr Sridhar Sundaram

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Everett K Sands

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Greg Wright

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Jesse Aragon

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Jim Conner

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Joanne Schroeder

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Justin Ayre

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Kevin Jones

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Suzi Brown

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Tim J McElfish

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Independent compensation consultant
  • 3 · Form 990 of other organizations
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee
  • 8 · Paid under the initial-contract exception
  • 9 · Followed the rebuttable-presumption procedure

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments

The filer's explanations (Part III)

PART I, LINE 8
PRESIDENT AND CEO NICOLE SUYDAM ENTERED INTO A NO SPECIFIED TERM, AT WILL, EMPLOYMENT AGREEMENT WITH GIOC, EFFECTIVE OCTOBER 15, 2018, WHICH WAS MORE THAN SIX YEARS AFTER RESIGNING IN 2012 AS GIOC'S VICE-PRESIDENT OF DEVELOPMENT. MS. SUYDAM'S ANNUAL BASE SALARY THROUGH 2019 WAS SET AT $380,000, AND SHE RECEIVED A $20,000 START BONUS ON THE FIRST REGULAR PAYDAY IN 2019, WHICH WAS CONTINGENT UPON HER BEING EMPLOYED BY GIOC THROUGH THE DATE THAT THE START BONUS WAS PAID. MS. SUYDAM IS ELIGIBLE TO PARTICIPATE IN GIOC'S HEALTH BENEFITS PLANS, AND IS ENTITLED TO ALL CUSTOMARY AND USUAL FRINGE BENEFITS, INCLUDING PARTICIPATION IN THE GIOC 403(B) RETIREMENT PLAN AND OTHER PROGRAMS GENERALLY AVAILABLE TO EXECUTIVES OF GIOC. MS. SUYDAM WILL ACCRUE 20 DAYS (4 WEEKS) OF PAID VACATION PER YEAR. IN 2019, MS. SUYDAM IS ELIGIBLE TO PARTICIPATE IN THE GIOC MANAGEMENT INCENTIVE COMPENSATION PLAN.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Provenance

Return type
form_990
Tax year
2023
Filed
4 October 2024
IRS schema version
2023v5.1
Source object
202402819349302270

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