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Nonprofiteer
← CHILD & FAMILY SERVICES OF EASTERN VIRGINIA INC

Form 990 for tax year 2023

Filed by CHILD & FAMILY SERVICES OF EASTERN VIRGINIA INC.

Totals

Total revenue
$16,581,056
Total expenses
$16,847,303
Contributions and grants received
$4,859,285
Grants paid
$2,286
Program service revenue
$11,708,380
Investment income
$22,037
Other revenue
-$8,646
Total assets, end of year
$9,184,554
Total liabilities, end of year
$6,761,543
Net assets or fund balances, end of year
$2,423,011
Program services expenses (Part IX)
$15,428,797
Management and general expenses
$962,376
Fundraising expenses
$456,130
Program service expenses (Part III)
$15,428,797

Program services were 91.6% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1a · Federated campaigns

    $837,299

  • 1c · Fundraising events

    $67,054

  • 1e · Government grants (contributions)

    $1,219,649

  • 1f · All other contributions, gifts and grants

    $2,735,283

  • 1g · Noncash contributions included above

    $59,026

  • 2a · Program service revenue: DISABILITIES SUPPORT SERVICES

    total $9,404,366 · related or exempt $9,404,366

  • 2b · Program service revenue: SUPPORT SERVICES

    total $1,482,150 · related or exempt $1,482,150

  • 2c · Program service revenue: COUNSELING

    total $821,864 · related or exempt $821,864

  • 3 · Investment income

    total $22,037 · excluded $22,037

  • 8a · Fundraising events: gross income

    $3,454

  • 8a · Fundraising events: contributions included on line 1c

    $67,054

  • 8b · Fundraising events: direct expenses

    $12,100

  • 8c · Net income from fundraising events

    total -$8,646 · excluded -$8,646

Functional expenses

Part IX, the statement of functional expenses.

  • 2 · Grants to domestic individuals

    total $2,286 · program services $2,286

  • 5 · Compensation of officers, directors and key employees

    total $238,726 · program services $41,569 · management and general $181,122 · fundraising $16,035

  • 7 · Other salaries and wages

    total $6,275,720 · program services $5,576,976 · management and general $415,011 · fundraising $283,733

  • 9 · Other employee benefits

    total $712,313 · program services $650,181 · management and general $33,179 · fundraising $28,953

  • 10 · Payroll taxes

    total $461,463 · program services $407,459 · management and general $32,425 · fundraising $21,579

  • 11b · Fees: legal

    total $21,766 · program services $2,790 · management and general $18,976

  • 11c · Fees: accounting

    total $40,576 · program services $37,215 · management and general $2,059 · fundraising $1,302

  • 11f · Fees: investment management

    total $1,203 · management and general $1,203

  • 11g · Fees: other

    total $212,044 · program services $206,361 · management and general $3,308 · fundraising $2,375

  • 12 · Advertising and promotion

    total $98,751 · program services $79,309 · management and general $5,923 · fundraising $13,519

  • 13 · Office expenses

    total $111,502 · program services $82,383 · management and general $23,279 · fundraising $5,840

  • 16 · Occupancy

    total $454,679 · program services $338,002 · management and general $86,641 · fundraising $30,036

  • 17 · Travel

    total $65,289 · program services $51,400 · management and general $12,438 · fundraising $1,451

  • 20 · Interest

    total $31,244 · management and general $31,244

  • 22 · Depreciation, depletion and amortization

    total $39,161 · program services $23,829 · management and general $12,392 · fundraising $2,940

  • 23 · Insurance

    total $162,610 · program services $142,463 · management and general $14,175 · fundraising $5,972

  • 24a · Other expenses: CARETAKER FEES

    total $6,980,497 · program services $6,980,497

  • 24b · Other expenses: EQUIPMENT/ NETWORK/ SOF

    total $536,165 · program services $464,978 · management and general $43,734 · fundraising $27,453

  • 24c · Other expenses: STAFF DEVELOPMENT

    total $118,102 · program services $101,873 · management and general $12,997 · fundraising $3,232

  • 24d · Other expenses: TELEPHONE

    total $70,720 · program services $62,799 · management and general $5,421 · fundraising $2,500

  • 24e · All other expenses

    total $212,486 · program services $176,427 · management and general $26,849 · fundraising $9,210

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $3,838,198 · end of year $3,546,853

  • 2 · Savings and temporary cash investments

    beginning of year $1,610,933 · end of year $1,699,542

  • 3 · Pledges and grants receivable

    beginning of year $346,358 · end of year $378,356

  • 4 · Accounts receivable

    beginning of year $1,088,880 · end of year $1,041,028

  • 9 · Prepaid expenses and deferred charges

    beginning of year $81,443 · end of year $90,776

  • 10a · Land, buildings and equipment: cost or other basis

    $1,703,415

  • 10b · Land, buildings and equipment: accumulated depreciation

    $1,057,125

  • 10c · Land, buildings and equipment, net

    beginning of year $417,016 · end of year $646,290

  • 15 · Other assets

    beginning of year $138,456 · end of year $1,781,709

  • 17 · Accounts payable and accrued expenses

    beginning of year $1,079,644 · end of year $1,033,595

  • 19 · Deferred revenue

    beginning of year $1,250,196 · end of year $1,398,715

  • 23 · Secured mortgages and notes payable

    beginning of year $266,659 · end of year $558,274

  • 25 · Other liabilities

    beginning of year $2,228,278 · end of year $3,770,959

  • 27 · Net assets without donor restrictions

    beginning of year $2,588,083 · end of year $2,401,623

  • 28 · Net assets with donor restrictions

    beginning of year $108,424 · end of year $21,388

Mission and programs · 2023

Mission

THE UP CENTER HAS PROVIDED A SAFETY NET FOR THE HAMPTON ROADS COMMUNITY FOR 141 YEARS. PRESENTLY, WE IMPACT APPROXIMATELY 10,000 PEOPLE EACH YEAR. OUR MISSION IS TO PARTNER WITH CHILDREN, FAMILIES, AND COMMUNITIES TO CHANGE LIVES AND OUTCOMES THROUGH INTERVENTION, PREVENTION, AND SUPPORT SERVICES.WE ENVISION A WORLD IN WHICH BOTH SOCIETY AND ITS SYSTEMS ARE CHARACTERIZED BY JUSTICE, FAIRNESS, AND INCLUSIVITY, ALLOWING EVERY INDIVIDUAL TO ENGAGE AND REACH THEIR FULL POTENTIAL. OUR AIM IS FOR A THRIVING AND PROSPEROUS SOCIETY THAT FOSTERS EQUAL ACCESS AND OPPORTUNITIES FOR ALL INDIVIDUALS.

Activities or mission (Part I)

WE ARE COMMITTED TO PARTNERING WITH CHILDREN, FAMILIES, AND COMMUNITIES TO IMPROVE LIVES AND OUTCOMES THROUGH PREVENTION, INTERVENTION, AND SUPPORT SERVICES.

  • AGENCY COUNSELING SERVICES (MENTAL HEALTH, SUD, AND HOUSING & FINANCIAL COUNSELING):THE UP CENTER OFFERS A RANGE OF TRAUMA-INFORMED, EVIDENCE-BASED OUTPATIENT MENTAL HEALTH AND SUBSTANCE USE COUNSELING, ALONG WITH PEER RECOVERY SERVICES. THESE SERVICES CATER TO CHILDREN, ADOLESCENTS, FAMILIES, AND ADULTS WHO ARE UNINSURED OR UNDER-INSURED AND GRAPPLING WITH VARIOUS LIFE CHALLENGES. OUR CLIENTS SEEK ASSISTANCE FOR A MULTITUDE OF REASONS, SUCH AS COPING WITH GRIEF AND LOSS, MANAGING DEPRESSION AND ANXIETY, NAVIGATING STRAINED SOCIAL OR FAMILY RELATIONSHIPS, ADDRESSING CHILD AND ADOLESCENT BEHAVIORAL ISSUES, RESOLVING SCHOOL AND WORK-RELATED DIFFICULTIES, ADAPTING TO DIFFERENT LIFE STAGES, MANAGING GENDER IDENTITY CONCERNS, RECOVERING FROM TRAUMA AND ABUSE, DEALING WITH INTERPERSONAL VIOLENCE, COMBATING CHRONIC RELAPSE, ADDRESSING POST-TRAUMATIC STRESS DISORDER (PTSD), TACKLING LEGAL CONSEQUENCES TIED TO SUBSTANCE USE, HANDLING INCREASED PSYCHIATRIC SYMPTOMS, MANAGING CHRONIC HEALTH ILLNESSES, AND MORE.FURTHERMORE, WE OFFER PSYCHOEDUCATIONAL GROUP SESSIONS, INCLUDING ANGER MANAGEMENT, BATTERER'S INTERVENTION (FOR INDIVIDUALS WITH A HISTORY OF DOMESTIC VIOLENCE OR INTIMATE PARTNER ABUSE), FOR CHILDREN'S SAKE (CO-PARENTING EDUCATION), SUBSTANCE USE PEER RECOVERY (FOR INDIVIDUALS ENGAGED IN PEER SERVICES), SUBSTANCE USE RECOVERY, GRIEF AND LOSS SUPPORT GROUP, BECOMING ME (AN LGBTQ+ SUPPORT GROUP FOCUSED ON BUILDING SELF-CONFIDENCE AND SUPPORT NETWORKS), NO MATTER WHAT (SUPPORT GROUP FOR FAMILIES GRAPPLING WITH SUBSTANCE USE), SOCIAL SKILLS AND AUTISM, AND BLOOM GROUP (A SUPPORT GROUP ADDRESSING BODY IMAGE AND SELF-CONFIDENCE).ADDITIONALLY, THE UP CENTER OVERSEES OPERATIONS AT THE STEPHEN A. COHEN MILITARY FAMILY CLINIC IN VIRGINIA BEACH. THIS CLINIC OFFERS MENTAL HEALTH COUNSELING SERVICES TO POST-911 VETERANS AND THEIR FAMILIES, REGARDLESS OF THE VETERAN'S ROLE WHILE IN UNIFORM, DISCHARGE STATUS, OR ABILITY TO PAY. THE MILITARY FAMILY CLINIC HAS SUPPORTED OVER 486 CLIENTS IN FY 24.COMBINED, OUR CLINICAL TEAMS AND PEER TEAMS DELIVERED 7,982 INDIVIDUAL AND FAMILY SESSIONS, 1,724 GROUP UNITS, AND 2,839 PEER RECOVERY UNITS AND SERVED MORE THAN 1,348 CLIENTS IN FY 24. THE UP CENTER CONTINUES TO MOVE FORWARD WITH ITS CENTER OF EXCELLENCE INITIATIVE THROUGH FUNDING PROVIDED BY THE BLOCKER FOUNDATION AND BANK OF AMERICA. THIS INITIATIVE AIMS TO ACCELERATE THE LICENSURE PROCESS FOR BEHAVIORAL HEALTHCARE PROFESSIONALS (BHPS) BY PROVIDING NECESSARY SUPERVISION, EVIDENCE-BASED TRAINING, AND PARTNERSHIPS TO INCREASE THE NUMBER OF CAPABLE BHPS IN SOUTH HAMPTON ROADS.THE UP CENTER ALSO PROVIDES HOUSING COUNSELING AND FINANCIAL COUNSELING & EDUCATION SERVICES FOR INDIVIDUALS IN NEED. THESE SERVICES INCLUDE SUPPORT FOR HOMEOWNERS FACING FORECLOSURE OR RENTERS FACING EVICTION, PRE-PURCHASE COUNSELING FOR PROSPECTIVE HOME BUYERS, POST-PURCHASE COUNSELING FOR NON-DELINQUENT SENIOR HOME BUYERS, AND FINANCIAL COUNSELING AND EDUCATION. IN 2024, OUR HOUSING & FINANCIAL COUNSELING PROGRAM PROVIDED SERVICES TO APPROXIMATELY 1,114 INDIVIDUALS. THIS INCLUDED 179 MORTGAGE AND RENTAL CLIENTS. OF THOSE WHO COMPLETED COUNSELING, 97% (57/59) MAINTAINED OR IMPROVED HOUSING STABILITY.

    Expenses $4,774,422 · Grants $250 · Revenue $821,864

  • AGENCY SERVICES FOR PEOPLE WITH DISABILITIES:THE UP CENTER'S PROGRAM SERVICES FOR PEOPLE WITH DISABILITIES INCLUDE OUR FAMILY LIFE PROGRAM, WHICH ASSISTS INDIVIDUALS WITH INTELLECTUAL DISABILITIES BY PLACING THEM IN HOMES WITH SPECIALLY TRAINED FAMILIES RATHER THAN GROUP HOMES OR INSTITUTIONS. ADDITIONALLY, THE UP CENTER PROVIDES A REPRESENTATIVE PAYEE PROGRAM THAT PROVIDES FINANCIAL MANAGEMENT FOR PEOPLE WITH DISABILITIES WHO ARE NOT COMPETENT ENOUGH TO DO SO FOR THEMSELVES. SOME OF THE HIGHLIGHTS IN THIS PROGRAM SERVICE AREA FOR 2024 INCLUDE: PROVIDED SPONSORED HOME SERVICES FOR 79 INDIVIDUALS WITH DISABILITIES, ALLOWING THEM TO LIVE IN HOMES WITH SPECIALLY TRAINED FAMILIES INSTEAD OF GROUP HOMES OR INSTITUTIONS. OVER 1,000 PEOPLE WITH DISABILITIES, INCLUDING VETERANS, AVOIDED INSTITUTIONALIZATION AND WERE STABILIZED IN THE COMMUNITY THROUGH THE UP CENTER'S BILL-PAYING SERVICES.

    Expenses $8,069,485 · Grants $2,036 · Revenue $9,404,366

  • AGENCY SERVICES FOR CHILDREN & FAMILIES:UP CENTER PROGRAMS SERVING CHILDREN AND FAMILIES INCLUDE OUR TEAM UP MENTORING PROGRAM, MEDIATION SERVICES, HEALTHY FAMILIES, PARENTS AS TEACHERS, AND FOSTER CARE SERVICES.IN 2024, SOME KEY POINTS FROM OUR PROGRAM SERVICES INCLUDE: THE TEAM UP MENTORING PROGRAM MATCHED 119 YOUTH WITH ADULT MENTORS, INCLUDING 26 NEW MATCHES. OUR EARLY CHILDHOOD HOME VISITING PROGRAMS (PARENTS AS TEACHERS AND HEALTHY FAMILIES) PROVIDED PARENT EDUCATION AND SUPPORT TO 121 HOUSEHOLDS CONSISTING OF 261 INDIVIDUALS, INCLUDING 147 CHILDREN. THIS HELPS ENSURE CHILD HEALTH AND READINESS FOR SCHOOL. THE PROGRAM ALSO PROVIDED DOULA SERVICES, ASSISTING 12 BIRTHING PERSONS, SUPPORTING 7 LIVE BIRTHS, AND 20 MOTHERS RECEIVING LACTATION COUNSELING AND BREASTFEEDING SUPPORT. THE DOULA CONDUCTED 8 INDIVIDUAL SUPPORT SESSIONS AND 3 CHILDBIRTH EDUCATION PREPARATION GROUP SESSIONS. ADDITIONALLY, 3 MOTHERS WERE REFERRED FOR MATERNAL MENTAL HEALTH SERVICES. DAD ENGAGEMENT SERVICES WERE PROVIDED FOR 144 FATHERS AND FATHER FIGURES THROUGH FUNDING FROM ANTHEM HEALTHKEEPERS. OUR FOSTER CARE AND ADOPTION PROGRAM PARTNERED WITH 43 YOUTH, MAKING 18 NEW PLACEMENTS. 7 CHILDREN WERE REUNITED WITH THEIR BIOLOGICAL FAMILIES, WHILE 9 WERE DISCHARGED FOR ADOPTION.

    Expenses $2,584,890 · Revenue $1,482,150

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • KRISTINA GILL

    PRESIDENT AND CEO

    Total calculated
    $224,883
    From this org
    $210,334
    From related orgs
    $0
    Other
    $14,549
    Hours/week
    37.5

    Schedule J breakdown matched by us

    Base
    $210,334
    Bonus
    $0
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $14,549
    Filer's total
    $224,883

  • MARK HUGEL

    CHAIR

    Total calculated
    $0
    Hours/week
    0.1

  • JAMES FORRESTER

    PAST CHAIR

    Total calculated
    $0
    Hours/week
    0.1

  • PEGGY BARNEY

    VICE CHAIR

    Total calculated
    $0
    Hours/week
    0.1

  • JOANNE TAYLOR

    TREASURER

    Total calculated
    $0
    Hours/week
    0.1

  • DENNIS LEWANDOWSKI

    SECRETARY

    Total calculated
    $0
    Hours/week
    0.1

  • ANDREA DIXON-SCHESVENTER

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • KIRK CIZERLE

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • STEVEN E KOCEN

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • ED LADD

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • LH PUCKETT

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • TERRY WHIBLEY

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • LISA EHRICH

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • CECIL GANDIA

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • KATIE HORTON

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • CAVELLE MOLLINEAUX

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • SAMUAL WARREN

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • JEAN LAMKIN

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • BRADY ASHELY

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • CECIL GANDIA

    BOARD MEMBER

    Total calculated
    $0
    Hours/week
    0.1

  • ANDREA LONG

    CHIEF PROGRAM OFFICER

    Total calculated
    $158,994
    From this org
    $140,843
    From related orgs
    $0
    Other
    $18,151
    Hours/week
    37.5

    Schedule J breakdown matched by us

    Base
    $140,843
    Bonus
    $0
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $18,151
    Filer's total
    $158,994

  • JOAN WEAVER

    CHIEF FINANCIAL OFFICER

    Total calculated
    $131,470
    From this org
    $118,771
    From related orgs
    $0
    Other
    $12,699
    Hours/week
    37.5

  • TRISTEN WARREN

    CHIEF DEVELOPER OFFICER

    Total calculated
    $109,357
    From this org
    $100,061
    From related orgs
    $0
    Other
    $9,296
    Hours/week
    37.5

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type
form_990
Tax year
2023
Filed
4 February 2025
IRS schema version
2023v6.0
Source object
202540419349300839

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