- Revenue 2024
- $16,761,669
- Expenses 2024
- $16,667,797
Program services were 91.9% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.
As filed
- Subsection
- 03
- NTEE code
- P46Z
- Classification
- 1000
- Street
- 580 E MAIN ST STE 400
These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).
Mission and programs · 2024
Mission
THE UP CENTER HAS PROVIDED A SAFETY NET FOR THE HAMPTON ROADS COMMUNITY FOR 142 YEARS. PRESENTLY, WE IMPACT APPROXIMATELY 10,000 PEOPLE EACH YEAR. OUR MISSION IS TO PARTNER WITH CHILDREN, FAMILIES, AND COMMUNITIES TO IMPROVE LIVES AND OUTCOMES THROUGH INTERVENTION, PREVENTION, AND SUPPORT SERVICES.WE ENVISION A WORLD IN WHICH BOTH SOCIETY AND ITS SYSTEMS ARE CHARACTERIZED BY JUSTICE, FAIRNESS, AND INCLUSIVITY, ALLOWING EVERY INDIVIDUAL TO ENGAGE AND REACH THEIR FULL POTENTIAL. OUR AIM IS FOR A THRIVING AND PROSPEROUS SOCIETY THAT FOSTERS EQUAL ACCESS AND OPPORTUNITIES FOR ALL INDIVIDUALS.
Activities or mission (Part I)
WE ARE COMMITTED TO PARTNERING WITH CHILDREN, FAMILIES, AND COMMUNITIES TO IMPROVE LIVES AND OUTCOMES THROUGH PREVENTION, INTERVENTION, AND SUPPORT SERVICES.
-
AGENCY COUNSELING SERVICES (MENTAL HEALTH, SUD, AND HOUSING & FINANCIAL COUNSELING):THE UP CENTER PROVIDES A COMPREHENSIVE ARRAY OF TRAUMA-INFORMED, EVIDENCE-BASED OUTPATIENT MENTAL HEALTH AND SUBSTANCE USE COUNSELING SERVICES AND PEER RECOVERY SUPPORT TO INDIVIDUALS AND FAMILIES ACROSS SOUTH HAMPTON ROADS. THESE SERVICES ARE DESIGNED TO MEET THE DIVERSE NEEDS OF CHILDREN, ADOLESCENTS, ADULTS, AND FAMILIES, PARTICULARLY PEOPLE WHO ARE UNINSURED OR UNDER-INSURED AND FACING SIGNIFICANT LIFE CHALLENGES. CLIENTS COME TO THE UP CENTER FOR SUPPORT WITH A WIDE RANGE OF CONCERNS, INCLUDING GRIEF AND LOSS, DEPRESSION, ANXIETY, STRAINED RELATIONSHIPS, BEHAVIORAL ISSUES IN CHILDREN AND ADOLESCENTS, SCHOOL AND WORKPLACE DIFFICULTIES, LIFE TRANSITIONS, GENDER IDENTITY, TRAUMA AND ABUSE RECOVERY, INTERPERSONAL VIOLENCE, CHRONIC RELAPSE, PTSD, LEGAL ISSUES TIED TO SUBSTANCE USE, PSYCHIATRIC SYMPTOMS, AND CHRONIC HEALTH CONDITIONS.IN ADDITION TO INDIVIDUALIZED COUNSELING AND RECOVERY SUPPORT, THE UP CENTER OFFERS A VARIETY OF PSYCHOEDUCATIONAL GROUP SESSIONS TO ADDRESS SPECIFIC NEEDS AND FOSTER PEER CONNECTION. THESE INCLUDE ANGER MANAGEMENT, BATTERER'S INTERVENTION FOR INDIVIDUALS WITH A HISTORY OF DOMESTIC OR INTIMATE PARTNER VIOLENCE, FOR CHILDREN'S SAKE FOR CO-PARENTING SUPPORT, SUBSTANCE USE PEER RECOVERY FOR THOSE ENGAGED IN PEER SERVICES, SUBSTANCE USE RECOVERY, A GRIEF AND LOSS SUPPORT GROUP, BECOMING ME, WHICH SUPPORTS LGBTQ+ INDIVIDUALS IN BUILDING CONFIDENCE AND COMMUNITY, NO MATTER WHAT FOR FAMILIES AFFECTED BY SUBSTANCE USE, SOCIAL SKILLS AND AUTISM, AND BLOOM GROUP, WHICH FOCUSES ON BODY IMAGE AND SELF-CONFIDENCE.THE AGENCY ALSO OPERATES THE STEPHEN A. COHEN MILITARY FAMILY CLINIC IN VIRGINIA BEACH, PROVIDING HIGH-QUALITY MENTAL HEALTH CARE TO POST-9/11 VETERANS, ACTIVE DUTY SERVICE MEMBERS, AND THEIR FAMILIES. SERVICES ARE ACCESSIBLE REGARDLESS OF THE A VETERAN'S ROLE IN SERVICE, DISCHARGE STATUS, OR ABILITY TO PAY. IN FISCAL YEAR 2025, THE CLINIC SUPPORTED MORE THAN 664 CLIENTS ACROSS SOUTH HAMPTON ROADS.ACROSS ALL CLINICAL AND PEER SUPPORT TEAMS, THE UP CENTER DELIVERED 12,522 INDIVIDUAL AND FAMILY SESSIONS, 856 GROUP UNITS, AND 4,273 PEER RECOVERY UNITS IN FY 25, REACHING OVER 2,339 CLIENTS WITH OVER 80% REPORTING AN IMPROVEMENT IN FUNCTIONING. THESE EFFORTS ARE FURTHER STRENGTHENED THROUGH THE ORGANIZATION'S CENTER OF EXCELLENCE INITIATIVE, SUPPORTED BY THE BLOCKER FOUNDATION AND BANK OF AMERICA. THIS INITIATIVE IS FOCUSED ON EXPANDING THE REGION'S BEHAVIORAL HEALTH WORKFORCE BY ACCELERATING THE LICENSURE PROCESS FOR BEHAVIORAL HEALTHCARE PROFESSIONALS (BHPS). THROUGH SUPERVISION, EVIDENCE-BASED TRAINING, AND KEY PARTNERSHIPS, THE INITIATIVE SEEKS TO BUILD A STRONGER, MORE QUALIFIED NETWORK OF PROVIDERS THROUGHOUT SOUTH HAMPTON ROADS.IN ADDITION TO ITS BEHAVIORAL HEALTH PROGRAMS, THE UP CENTER OFFERS HOUSING AND FINANCIAL COUNSELING AND EDUCATION TO INDIVIDUALS NEEDING THESE SERVICES. THESE SERVICES INCLUDE FORECLOSURE PREVENTION, EVICTION SUPPORT, PRE- AND POST-PURCHASE COUNSELING FOR HOMEBUYERS (INCLUDING SENIORS), AND PERSONALIZED FINANCIAL EDUCATION. IN 2025, THESE SERVICES REACHED APPROXIMATELY 1,100 INDIVIDUALS, INCLUDING 209 MORTGAGE AND RENTAL CLIENTS. AMONG THOSE WHO COMPLETED COUNSELING, 96% (25 OUT OF 26) EITHER MAINTAINED OR IMPROVED THEIR HOUSING STABILITY, DEMONSTRATING THE PROGRAM'S TANGIBLE IMPACT ON THE FINANCIAL WELL-BEING OF RESIDENTS.
Expenses $4,523,213 · Grants $2,179 · Revenue $818,432
-
AGENCY SERVICES FOR PEOPLE WITH DISABILITIES:THE UP CENTER'S PROGRAM SERVICES FOR PEOPLE WITH DISABILITIES INCLUDE THE FAMILY LIFE PROGRAM, WHICH SUPPORTS INDIVIDUALS WITH INTELLECTUAL DISABILITIES BY PLACING THEM IN NURTURING HOMES WITH SPECIALLY TRAINED FAMILIES RATHER THAN IN GROUP HOMES OR INSTITUTIONAL SETTINGS. THIS APPROACH PROMOTES GREATER INCLUSION, INDEPENDENCE, AND QUALITY OF LIFE FOR THOSE SERVED. IN ADDITION, THE UP CENTER OPERATES A REPRESENTATIVE PAYEE PROGRAM THAT OFFERS ESSENTIAL FINANCIAL MANAGEMENT SERVICES FOR INDIVIDUALS WITH DISABILITIES WHO CANNOT MANAGE THEIR FINANCES, HELPING ENSURE STABILITY AND PROTECTION FROM FINANCIAL EXPLOITATION.SOME OF THE HIGHLIGHTS IN THIS PROGRAM SERVICE AREA FOR 2025 INCLUDE: SPONSORED HOME SERVICES WERE PROVIDED TO 73 INDIVIDUALS WITH DISABILITIES, ENABLING THEM TO LIVE IN SUPPORTIVE FAMILY ENVIRONMENTS RATHER THAN GROUP HOMES OR INSTITUTIONS. MORE THAN 1,000 INDIVIDUALS WITH DISABILITIES - INCLUDING MANY VETERANS - WERE ABLE TO AVOID INSTITUTIONALIZATION AND ACHIEVE GREATER COMMUNITY STABILITY THROUGH THE UP CENTER'S BILL-PAYING AND FINANCIAL MANAGEMENT SERVICES.
Expenses $8,151,980 · Grants $2,505 · Revenue $9,641,445
-
AGENCY SERVICES FOR CHILDREN & FAMILIES:UP CENTER PROGRAMS SERVING CHILDREN AND FAMILIES INCLUDE TEAM UP MENTORING, HEALTHY FAMILIES, PARENTS AS TEACHERS, AND FOSTER CARE SERVICES. THESE PROGRAMS ARE DESIGNED TO PROMOTE STABILITY, STRENGTHEN FAMILY BONDS, AND SUPPORT THE HEALTHY DEVELOPMENT OF CHILDREN AND YOUTH ACROSS SOUTH HAMPTON ROADS. ACROSS OUR PROGRAMS, THE UP CENTER SUPPORTED 947 CHILDREN.IN 2025, SOME KEY POINTS FROM OUR PROGRAM SERVICES INCLUDE:THE TEAM UP MENTORING PROGRAM MATCHED 247 YOUTH WITH CARING ADULT MENTORS, INCLUDING 42 NEW MENTOR-MENTEE PAIRINGS. THIS INCLUDED 126 YOUTH MATCHED IN THE PROGRAM'S NEW IN-SCHOOL MENTORING PILOT. ADDITIONALLY, THE PROGRAM INVOLVED 26 WAITLIST YOUTH IN COMMUNITY ACTIVITIES AND EVENTS.OUR EARLY CHILDHOOD HOME VISITING PROGRAMS - PARENTS AS TEACHERS AND HEALTHY FAMILIES - PROVIDED PARENTING EDUCATION AND SUPPORT TO 124 HOUSEHOLDS, REACHING A TOTAL OF 261 INDIVIDUALS, INCLUDING 152 CHILDREN. THESE SERVICES PROMOTE CHILD HEALTH, EARLY DEVELOPMENT, AND SCHOOL READINESS. THE PROGRAM ALSO OFFERED DOULA SERVICES TO 19 BIRTHING PERSONS, WITH 75% OF INFANTS CARRIED TO FULL TERM AND 83% OF BIRTHING MOTHERS INITIATING BREASTFEEDING. DAD ENGAGEMENT SERVICES, FUNDED BY ANTHEM HEALTHKEEPERS, REACHED 209 FATHERS AND FATHER FIGURES TO STRENGTHEN THEIR INVOLVEMENT IN PARENTING.THE FOSTER CARE AND ADOPTION PROGRAM SUPPORTED 57 YOUTH IN FY 25. OF THOSE SERVED, 86% MAINTAINED EMOTIONAL STABILITY THROUGHOUT THE YEAR, AND 89% REMAINED IN CONSISTENT PLACEMENTS WITHOUT DISRUPTION.
Expenses $2,643,752 · Grants $22,183 · Revenue $1,401,215
As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.
Officers and directors · 2024
As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.
-
Kristina GillKRISTINA GILL
PRESIDENT AND CEO
- Total calculated
- $243,549
- From this org
- $227,718
- From related orgs
- $0
- Other
- $15,831
- Hours/week
- 37.5
Schedule J breakdown matched by us
- Base
- $227,718
- Bonus
- $0
- Other
- $0
- Deferred
- $0
- Nontaxable benefits
- $15,831
- Filer's total
- $243,549
-
Mark HugelMARK HUGEL
PAST CHAIR
- Total calculated
- $0
- Hours/week
- 0.1
-
Virginia HawksVIRGINIA HAWKS
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Peggy BarneyPEGGY BARNEY
CHAIR
- Total calculated
- $0
- Hours/week
- 0.1
-
Joanne TaylorJOANNE TAYLOR
TREASURER
- Total calculated
- $0
- Hours/week
- 0.1
-
Dennis LewandowskiDENNIS LEWANDOWSKI
VICE CHAIR
- Total calculated
- $0
- Hours/week
- 0.1
-
Andrea Dixon-SchesventerANDREA DIXON-SCHESVENTER
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Leah Williams-RumbleyLEAH WILLIAMS-RUMBLEY
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Steven E KocenSTEVEN E KOCEN
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Eleanor SmithELEANOR SMITH
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Lh PuckettLH PUCKETT
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Lisa EhrichLISA EHRICH
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Cecil GandiaCECIL GANDIA
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Katie HortonKATIE HORTON
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Cavelle MollineauxCAVELLE MOLLINEAUX
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Samuel WarrenSAMUEL WARREN
SECRETARY
- Total calculated
- $0
- Hours/week
- 0.1
-
Brady AshelyBRADY ASHELY
BOARD MEMBER
- Total calculated
- $0
- Hours/week
- 0.1
-
Andrea LongANDREA LONG
CHIEF PROGRAM OFFICER
- Total calculated
- $164,644
- From this org
- $145,673
- From related orgs
- $0
- Other
- $18,971
- Hours/week
- 37.5
Schedule J breakdown matched by us
- Base
- $145,673
- Bonus
- $0
- Other
- $0
- Deferred
- $0
- Nontaxable benefits
- $18,971
- Filer's total
- $164,644
-
Joan WeaverJOAN WEAVER
CHIEF FINANCIAL OFFICER
- Total calculated
- $135,076
- From this org
- $121,417
- From related orgs
- $0
- Other
- $13,659
- Hours/week
- 37.5
-
Tanetta HassellTANETTA HASSELL
CLINIC DIRECTOR
- Total calculated
- $123,253
- From this org
- $117,934
- From related orgs
- $0
- Other
- $5,319
- Hours/week
- 37.5
Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.
Filings
-
2024
- Revenue
- $16,761,669
- Expenses
- $16,667,797
- Contributions
- $4,878,241
- Grants paid
- $26,867
-
2023
- Revenue
- $16,581,056
- Expenses
- $16,847,303
- Contributions
- $4,859,285
- Grants paid
- $2,286
-
2022
- Revenue
- $16,860,178
- Expenses
- $16,869,227
- Contributions
- $4,608,933
- Grants paid
- $4,114
The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.
Other returns filed
-
2021 · 990
- Revenue
- $15,260,339
- Expenses
- $15,057,585
- Assets (EOY)
- $7,283,033
-
2020 · 990
- Revenue
- $15,317,368
- Expenses
- $14,655,227
- Assets (EOY)
- $7,855,869
-
2019 · 990
- Revenue
- $14,314,445
- Expenses
- $13,943,075
- Assets (EOY)
- $7,064,572
-
2018 · 990
- Revenue
- $13,342,945
- Expenses
- $13,290,100
- Assets (EOY)
- $5,829,910
-
2017 · 990
- Revenue
- $12,673,782
- Expenses
- $12,718,652
- Assets (EOY)
- $4,171,611
-
2016 · 990
- Revenue
- $12,787,599
- Expenses
- $12,617,091
- Assets (EOY)
- $4,190,279
-
2015 · 990
- Revenue
- $12,806,730
- Expenses
- $13,627,549
- Assets (EOY)
- $3,900,927
-
2014 · 990
- Revenue
- $14,883,767
- Expenses
- $15,035,080
- Assets (EOY)
- $4,399,282
-
2013 · 990
- Revenue
- $14,522,119
- Expenses
- $14,940,368
- Assets (EOY)
- $5,027,442
-
2012 · 990
- Revenue
- not reported
- Expenses
- $13,532,175
- Assets (EOY)
- $5,304,505
Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.
Grants made
No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.
Grants received
-
UNITED WAY OF SOUTH HAMPTON ROADS
$786,431
2023 GRANTS AWARDED
-
UNITED WAY OF SOUTH HAMPTON ROADS
$624,602
2022 GRANTS AWARDED
-
$594,478
2022 IMPROVE LIVES BY MOBILIZING COMMUNITIES
-
$250,000
2024 OPERATIONS
-
2025 HUMAN SERVICES
-
$75,000
2023 OPERATIONS
-
2023 MENTAL HEALTH
-
$50,000
2023 EDUCATION
-
$40,865
2023 MENTAL HEALTH AND SUD COUNSELING SERVICES
-
$38,947
2022 INTERVENTION, PREVENTION AND SUPPORT SERVICES FOR FAMILIES
The 10 largest by cash amount. The API serves every itemized grant.
Other IRS files
Auto-Revocation List
Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.
Publication 78
Listed as of 13 October 2026, under deductibility PC.
These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.
What this page reflects
The registration facts above come from the IRS Business Master File published 13 October 2026 and read 1 November 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.