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Nonprofiteer
← VOLUNTEER CORPORATE CREDIT UNION

Form 990 for tax year 2025

Filed by VOLUNTEER CORPORATE CREDIT UNION.

Totals

Total revenue
$130,013,138
Total expenses
$116,444,884
Contributions and grants received
$0
Grants paid
$0
Program service revenue
$0
Investment income
$121,361,605
Other revenue
$8,651,533
Total assets, end of year
$1,797,666,479
Total liabilities, end of year
$1,609,860,341
Net assets or fund balances, end of year
$187,806,138
Program services expenses (Part IX)
$116,444,884
Management and general expenses
$0
Fundraising expenses
$0
Program service expenses (Part III)
$116,444,884

Program services were 100.0% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 3 · Investment income

    total $121,361,605 · related or exempt $121,361,605

  • 11a · Other revenue: OTHER

    total $6,172,478 · related or exempt $6,172,478

  • 11b · Other revenue: ITEM PROCESSING

    total $2,478,755 · related or exempt $2,478,755

  • 11d · All other revenue

    total $300 · related or exempt $300

  • 11e · Other revenue, total

    $8,651,533

Functional expenses

Part IX, the statement of functional expenses.

  • 7 · Other salaries and wages

    total $8,598,866 · program services $8,598,866

  • 8 · Pension plan contributions

    total $1,344,370 · program services $1,344,370

  • 9 · Other employee benefits

    total $2,306,153 · program services $2,306,153

  • 11b · Fees: legal

    total $15,096 · program services $15,096

  • 11c · Fees: accounting

    total $136,131 · program services $136,131

  • 11g · Fees: other

    total $341,958 · program services $341,958

  • 12 · Advertising and promotion

    total $357,947 · program services $357,947

  • 13 · Office expenses

    total $24,470 · program services $24,470

  • 14 · Information technology

    total $413,831 · program services $413,831

  • 16 · Occupancy

    total $90,474 · program services $90,474

  • 17 · Travel

    total $132,349 · program services $132,349

  • 19 · Conferences, conventions and meetings

    total $197,113 · program services $197,113

  • 20 · Interest

    total $95,592,423 · program services $95,592,423

  • 22 · Depreciation, depletion and amortization

    total $642,592 · program services $642,592

  • 23 · Insurance

    total $174,739 · program services $174,739

  • 24a · Other expenses: OTHER OUTSIDE SERVICES

    total $2,809,492 · program services $2,809,492

  • 24b · Other expenses: DATA PROCESSING

    total $1,133,495 · program services $1,133,495

  • 24c · Other expenses: REPAIRS & MAINTENANCE

    total $574,682 · program services $574,682

  • 24d · Other expenses: UTILITIES

    total $104,097 · program services $104,097

  • 24e · All other expenses

    total $1,454,606 · program services $1,454,606

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $56,495,383 · end of year $50,355,129

  • 2 · Savings and temporary cash investments

    beginning of year $683,624,677 · end of year $861,686,531

  • 4 · Accounts receivable

    beginning of year $9,066,770 · end of year $6,928,870

  • 5 · Loans and receivables from officers and key people

    beginning of year $6,135,165 · end of year $6,211,854

  • 7 · Other notes and loans receivable

    beginning of year $18,257,070 · end of year $3,072,821

  • 9 · Prepaid expenses and deferred charges

    beginning of year $639,714 · end of year $1,020,107

  • 10a · Land, buildings and equipment: cost or other basis

    $7,636,012

  • 10b · Land, buildings and equipment: accumulated depreciation

    $4,492,947

  • 10c · Land, buildings and equipment, net

    beginning of year $3,331,367 · end of year $3,143,065

  • 12 · Investments: other securities

    beginning of year $847,157,163 · end of year $849,265,307

  • 15 · Other assets

    beginning of year $657,183 · end of year $15,982,795

  • 17 · Accounts payable and accrued expenses

    beginning of year $1,511,841 · end of year $1,976,301

  • 25 · Other liabilities

    beginning of year $1,449,900,984 · end of year $1,607,884,040

  • 29 · Capital stock, trust principal or current funds

    beginning of year $0 · end of year $0

  • 30 · Paid-in or capital surplus, or land, building or equipment fund

    beginning of year $0 · end of year $0

  • 31 · Retained earnings, endowment or other funds

    beginning of year $173,951,667 · end of year $187,806,138

Mission and programs · 2025

Mission

TO SERVE AS THE PRIMARY FINANCIAL PARTNER WITH CREDIT UNIONS IN PROVIDING SUPERIOR PRODUCTS, SERVICES AND SUPPORT.

Activities or mission (Part I)

INSPIRING CREDIT UNIONS TO REACH NEW HEIGHTS BY PROVIDING DYNAMIC PAYMENT SOLUTIONS, CUSTOM INVESTMENT SERVICES, AND UNPARALLELED MEMBER SERVICE.

  • VOLUNTEER CORPORATE CREDIT UNION IS A NOT-FOR-PROFIT FINANCIAL COOPERATIVE THAT SERVES NATURAL PERSON CREDIT UNIONS NATIONALLY. IT WAS ORGANIZED FOR THE EXPRESS PURPOSE OF PROVIDING LOW-COST FINANCIAL SERVICES AND COMPETITIVE INVESTMENT AND LENDING RATES TO ITS MEMBER/OWNERS.

    Expenses $116,444,884

As filed on the 2025 return.

Listed in Part VII

  • Ben Johnson

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Bradley Arant Boult Cummings LLP

    GENERAL COUNSEL

    Total calculated
    $0
    Hours/week
    1

  • Brian Trotter

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Erin Walter

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • John Jacoway

    CHAIRMAN

    Total calculated
    $0
    Hours/week
    1

  • Judy Hester

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Mike Cooper

    SECRETARY

    Total calculated
    $0
    Hours/week
    1

  • Nick Arvon

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • Ron Smith

    TREASURER

    Total calculated
    $0
    Hours/week
    1

  • Todd Swims

    VICE CHAIRMAN

    Total calculated
    $0
    Hours/week
    1

  • Ben Williams

    VP IT STRATEGIC PROJECTS

    Total calculated
    $261,085
    From this org
    $221,599
    From related orgs
    $0
    Other
    $39,486
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $198,656
    Bonus
    $17,752
    Other
    $5,191
    Deferred
    $19,866
    Nontaxable benefits
    $19,620
    Filer's total
    $261,085

  • Christina Adkison

    CHIEF EXPERIENCE OFFICER

    Total calculated
    $296,150
    From this org
    $240,036
    From related orgs
    $0
    Other
    $56,114
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $204,449
    Bonus
    $34,622
    Other
    $965
    Deferred
    $29,269
    Nontaxable benefits
    $26,845
    Filer's total
    $296,150

  • Jeffrey Dato

    EVP/COO

    Total calculated
    $398,476
    From this org
    $340,643
    From related orgs
    $0
    Other
    $57,833
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $287,498
    Bonus
    $51,339
    Other
    $1,806
    Deferred
    $28,750
    Nontaxable benefits
    $29,083
    Filer's total
    $398,476

  • Jeffrey Merry

    PRESIDENT/CEO

    Total calculated
    $986,787
    From this org
    $743,522
    From related orgs
    $0
    Other
    $243,265
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $581,604
    Bonus
    $145,472
    Other
    $16,446
    Deferred
    $215,814
    Nontaxable benefits
    $27,451
    Filer's total
    $986,787

  • Justin Holt

    CHIEF FINANCIAL OFFICER

    Total calculated
    $324,028
    From this org
    $253,954
    From related orgs
    $0
    Other
    $70,074
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $226,188
    Bonus
    $27,346
    Other
    $420
    Deferred
    $52,050
    Nontaxable benefits
    $18,024
    Filer's total
    $324,028

  • Phillip Cochran

    SVP/CHIEF INVESTMENT OFFIC

    Total calculated
    $479,482
    From this org
    $418,557
    From related orgs
    $0
    Other
    $60,925
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $179,393
    Bonus
    $238,323
    Other
    $841
    Deferred
    $33,495
    Nontaxable benefits
    $27,430
    Filer's total
    $479,482

  • Casondra Dobbins

    INVESTMENTS REPRESENTATIVE

    Total calculated
    $217,944
    From this org
    $183,848
    From related orgs
    $0
    Other
    $34,096
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $71,251
    Bonus
    $112,345
    Other
    $252
    Deferred
    $7,125
    Nontaxable benefits
    $26,971
    Filer's total
    $217,944

  • Jeff Cantrell

    VP INFORMATION TECHNOLOGY

    Total calculated
    $307,891
    From this org
    $256,971
    From related orgs
    $0
    Other
    $50,920
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $235,496
    Bonus
    $20,509
    Other
    $966
    Deferred
    $23,550
    Nontaxable benefits
    $27,370
    Filer's total
    $307,891

  • Josh Powell

    DIRECTOR SOFTWARE DEVELOPM

    Total calculated
    $209,657
    From this org
    $167,272
    From related orgs
    $0
    Other
    $42,385
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $160,353
    Bonus
    $6,628
    Other
    $291
    Deferred
    $16,035
    Nontaxable benefits
    $26,350
    Filer's total
    $209,657

  • James Dayton

    IT SYSTEM ENGINEER

    Total calculated
    $203,561
    From this org
    $176,371
    From related orgs
    $0
    Other
    $27,190
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $164,900
    Bonus
    $10,054
    Other
    $1,417
    Deferred
    $16,490
    Nontaxable benefits
    $10,700
    Filer's total
    $203,561

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee
  • 4b · Supplemental nonqualified retirement plan

Answered no

  • 4a · Severance or change-of-control payment
  • 4c · Equity-based compensation arrangement

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Disregarded entities

Part I: entities that legally are the filer and file no return of their own.

  • SYMPHONY LLC

    TN · income $160,881 · assets $1,007,404

    Directly controlled by VOLUNTEER CORPORATE CREDIT UNION

Provenance

Return type
form_990
Tax year
2025
Filed
30 July 2026
IRS schema version
2025v4.2
Source object
202622129349300017

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