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Nonprofiteer
← CROSSROADS HEALTH

Form 990 for tax year 2023

Filed by CROSSROADS HEALTH.

Totals

Total revenue
$21,960,810
Total expenses
$26,473,032
Contributions and grants received
$6,442,737
Grants paid
$0
Program service revenue
$14,158,016
Investment income
$220,684
Other revenue
$1,139,373
Total assets, end of year
$33,826,594
Total liabilities, end of year
$18,238,146
Net assets or fund balances, end of year
$15,588,448
Program services expenses (Part IX)
$23,806,896
Management and general expenses
$2,327,559
Fundraising expenses
$338,577
Program service expenses (Part III)
$23,806,896

Program services were 89.9% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1a · Federated campaigns

    $111,927

  • 1e · Government grants (contributions)

    $5,993,149

  • 1f · All other contributions, gifts and grants

    $337,661

  • 2a · Program service revenue: MEDICARE AND MEDICAID

    total $8,158,455 · related or exempt $8,158,455

  • 2b · Program service revenue: CLIENT FEES & REIMBURSEMENTS

    total $2,462,823 · related or exempt $2,462,823

  • 2c · Program service revenue: ADAMHS BOARD FEE FOR SERVICE

    total $2,129,147 · related or exempt $2,129,147

  • 2d · Program service revenue: SCHOOL COUNSELING FEES

    total $1,407,591 · related or exempt $1,407,591

  • 3 · Investment income

    total $370,093 · excluded $370,093

  • 6a · Gross rents

    real property $85,201

  • 6b · Less rental expenses

    real property $0

  • 6c · Rental income or loss

    real property $85,201

  • 6d · Net rental income or loss

    total $85,201 · excluded $85,201

  • 7a · Gross sales of assets other than inventory

    securities $7,939,834

  • 7b · Less cost or other basis and sales expenses

    securities $8,089,243

  • 7c · Gain or loss

    securities -$149,409

  • 7d · Net gain or loss

    total -$149,409 · excluded -$149,409

  • 8a · Fundraising events: gross income

    $100,485

  • 8b · Fundraising events: direct expenses

    $68,543

  • 8c · Net income from fundraising events

    total $31,942 · excluded $31,942

  • 10a · Gross sales of inventory

    $3,929,619

  • 10b · Cost of goods sold

    $3,385,832

  • 10c · Net income from sales of inventory

    total $543,787 · related or exempt $543,787

  • 11a · Other revenue: OTHER INCOME

    total $380,077 · related or exempt $380,077

  • 11b · Other revenue: AMORT.OF LOAN FORGIVENESS

    total $66,700 · related or exempt $66,700

  • 11c · Other revenue: CAFETERIA INCOME

    total $31,666 · excluded $31,666

  • 11e · Other revenue, total

    $478,443

Functional expenses

Part IX, the statement of functional expenses.

  • 5 · Compensation of officers, directors and key employees

    total $529,496 · program services $418,884 · management and general $110,612

  • 7 · Other salaries and wages

    total $15,216,881 · program services $14,347,379 · management and general $659,330 · fundraising $210,172

  • 8 · Pension plan contributions

    total $358,125 · program services $335,672 · management and general $15,398 · fundraising $7,055

  • 9 · Other employee benefits

    total $1,923,898 · program services $1,519,535 · management and general $383,275 · fundraising $21,088

  • 10 · Payroll taxes

    total $1,227,303 · program services $1,128,547 · management and general $81,903 · fundraising $16,853

  • 11b · Fees: legal

    total $9,415 · program services $3,873 · management and general $5,253 · fundraising $289

  • 11c · Fees: accounting

    total $24,713 · program services $10,166 · management and general $13,788 · fundraising $759

  • 11g · Fees: other

    total $1,743,316 · program services $1,475,363 · management and general $264,782 · fundraising $3,171

  • 13 · Office expenses

    total $294,758 · program services $230,524 · management and general $60,882 · fundraising $3,352

  • 16 · Occupancy

    total $631,715 · program services $552,099 · management and general $79,151 · fundraising $465

  • 17 · Travel

    total $263,411 · program services $244,610 · management and general $18,486 · fundraising $315

  • 20 · Interest

    total $592,467 · program services $503,834 · management and general $84,105 · fundraising $4,528

  • 22 · Depreciation, depletion and amortization

    total $668,643 · program services $580,585 · management and general $87,889 · fundraising $169

  • 23 · Insurance

    total $194,520 · program services $162,327 · management and general $32,193

  • 24a · Other expenses: ELECTRONIC HEALTH RECOR

    total $1,052,619 · program services $770,357 · management and general $282,262

  • 24b · Other expenses: DUES, FEES & CERTIFICAT

    total $914,843 · program services $849,524 · management and general $55,405 · fundraising $9,914

  • 24c · Other expenses: COMMUNICATIONS

    total $377,070 · program services $300,217 · management and general $71,705 · fundraising $5,148

  • 24d · Other expenses: SUPPLIES

    total $375,191 · program services $350,071 · management and general $13,013 · fundraising $12,107

  • 24e · All other expenses

    total $74,648 · program services $23,329 · management and general $8,127 · fundraising $43,192

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $779,858 · end of year $389,691

  • 3 · Pledges and grants receivable

    beginning of year $3,086,380 · end of year $3,712,777

  • 8 · Inventories for sale or use

    beginning of year $269,618 · end of year $288,781

  • 9 · Prepaid expenses and deferred charges

    beginning of year $195,386 · end of year $194,604

  • 10a · Land, buildings and equipment: cost or other basis

    $19,221,788

  • 10b · Land, buildings and equipment: accumulated depreciation

    $11,183,022

  • 10c · Land, buildings and equipment, net

    beginning of year $8,083,819 · end of year $8,038,766

  • 11 · Investments: publicly traded securities

    beginning of year $16,386,083 · end of year $17,333,890

  • 15 · Other assets

    beginning of year $6,722,099 · end of year $3,868,085

  • 17 · Accounts payable and accrued expenses

    beginning of year $2,260,513 · end of year $2,331,804

  • 19 · Deferred revenue

    beginning of year $713,645 · end of year $709,815

  • 23 · Secured mortgages and notes payable

    beginning of year $13,647,899 · end of year $14,763,352

  • 25 · Other liabilities

    beginning of year $650,094 · end of year $433,175

  • 27 · Net assets without donor restrictions

    beginning of year $16,425,298 · end of year $13,489,429

  • 28 · Net assets with donor restrictions

    beginning of year $1,825,794 · end of year $2,099,019

Mission and programs · 2023

Mission

CROSSROADS' MISSION IS TO PROVIDE HOPE, HEALING, AND HEALTHCARE TO EVERYONE, WITH A VISION TO CULTIVATE COMPASSIONATE COMMUNITIES WHERE PEOPLE LEAD HEALTHIER, LONGER LIVES.

  • CROSSROADS' HEALTH CENTER PROVIDES AN INTEGRATED APPROACH WHICH INCLUDES COMPREHENSIVE PHYSICAL HEALTH CARE AND A PHARMACY TO COMPLEMENT OUR BEHAVIORAL HEALTH CARE WITH 24-HOUR ACCESS TO MEDICAL AND BEHAVIORAL HEALTH CRISIS CARE, ALL IN ONE CONVENIENT PLACE. OUR GOAL IS TO MEET CLIENT NEEDS AND PREFERENCES IN THE DELIVERY OF HIGH-QUALITY, HIGH-VALUE HEALTH CARE WITH BETTER OUTCOMES; OFFERING MANAGEMENT OF ACUTE AND CHRONIC ILLNESS, WELL VISITS AND EXAMS, PREVENTATIVE SCREENINGS AND LABORATORY TESTING, VACCINATIONS, AND OTHER SPECIALTY SERVICES. CROSSSROADS PROVIDES OUTPATIENT SERVICES TO CHILDREN, ADOLESCENTS, AND ADULTS PRESENTING A WIDE RANGE OF EMOTIONAL DISTURBANCES AND MENTAL HEALTH DIAGNOSES. SERVICES CONSIST OF A SERIES OF STRUCTURED INTERACTIONS BETWEEN CLIENT AND PROVIDER FOCUSED ON ATTAINING THE MUTUALLY-DEFINED GOALS DESCRIBED IN THE CLIENT'S INDIVIDUALIZED TREATMENT PLAN. ACTIVE INVOLVEMENT OF PARENTS AND OTHER FAMILY MEMBERS IS A CRUCIAL ELEMENT OF EFFECTIVE COUNSELING SERVICES. WHILE MUCH OF OUR COUNSELING IS OFFICE-BASED, WE ALSO PROVIDE SERVICES IN CLIENTS' HOMES, SCHOOLS AND OTHER SETTINGS. OUR SPECIALIZED SERVICES INCLUDE EARLY CHLDHOOD AND ADULT MENTAL HEALTH, COUNSELING FOR ATTACHMENT AND BONDING PROBLEMS, FOR TRAUMA RECOVERY AND FOR CHLDREN EXHIBITING PROBLEMATIC SEXUALIZED BEHAVIORS.CROSSROADS' SCHOOL SERVICES PROVIDES A CONTINUUM OF BEHAVIORAL HEALTH SERVICES WITHIN EDUCATIONAL SETTINGS ACROSS LAKE COUNTY AS WELL AS AT OUR ON-SITE DAY TREATMENT FACILITY IN RESPONSE TO NEEDS IDENTIFIED BY THE SCHOOL DISTRICT OR BUILDING REPRESENTATIVES. THE GOAL OF THESE SERVICES IS TO ENHANCE THE CULTURE IN THE EDUCATIONAL SETTINGS TO SUPPORT THE OVERALL WELLBEING OF ALL STUDENTS AND STAFF WHILE PROVIDING TARGETED PREVENTION AND INTERVENTION FOR IDENTIFIED GROUPS AND INDIVIDUALS TOWARD REDUCTION OF SYMPTOMS OR STRUGGLES. CROSSROADS HEALTH'S PHILOSOPHY TO SCHOOL BASED SERVICES IS TO PROVIDE THE APPROPRIATE LEVEL OF SUPPORT TO ALL INDIVIDUALS AND GROUPS REGARDLESS OF ABILITY TO PAY OR MEETING CRITERIA FOR A BEHAVIORAL HEALTH DIAGNOSIS. WE BELIEVE IN IMPLEMENTATION OF THE FULL CONTINUUM OF CARE FROM PREVENTION TO EARLY INTERVENTION INTO TREATMENT WITH ULTIMATE REFERRAL TO A HIGHER LEVEL OF CARE OR SUCCESSFUL COMPLETION OF TREATMENT GOALS. CROSSROADS HEALTH HIGHLY VALUES THE PARTNERSHIPS ACROSS THE COUNTY'S SCHOOL SYSTEMS AND ENGAGES IN REGULAR COLLABORATION. DISTRICT-SPECIFIC REPORTS ARE AVAILABLE FOR PROVISION TO EACH SCHOOL DISTRICT FOLLOWING THE MIDDLE AND END OF EACH SCHOOL YEAR.

    Expenses $23,806,896 · Revenue $15,148,580

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • DIANNE VOGT

    PRESIDENT

    Total calculated
    $0
    Hours/week
    2
  • MELISSA COLE

    VICE PRESIDENT

    Total calculated
    $0
    Hours/week
    2
  • LEON KAMBANI

    SECRETARY

    Total calculated
    $0
    Hours/week
    2
  • JUDY RICH

    TREASURY

    Total calculated
    $0
    Hours/week
    2
  • HAROLD ABRAHAM

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • DAN ARIAN

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • STEVE BALDINI

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • NATE BELL

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • JOHN BERGER

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • DR MELVIN CHAVINSON

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • STEVE CIUNI

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • MIKE CRISLIP

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • DARREN CROOK

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • DANIEL GOLD

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • CHRIS GRAVIUS

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • JACK GREGORIN

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • APRIL HUBBARD

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • JANET MORSE

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • LINDA PERLIC

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • JOE POPELY

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • JOHN SCHINDLER

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5
  • SHAYNA JACKSON

    CHIEF EXECUTIVE OFFICER

    Total calculated
    $181,945
    From this org
    $160,575
    From related orgs
    $0
    Other
    $21,370
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $160,575
    Bonus
    $0
    Other
    $0
    Deferred
    $6,640
    Nontaxable benefits
    $14,730
    Filer's total
    $181,945
  • CRAIG HARGENRADER

    CHIEF FINANCIAL OFFICER

    Total calculated
    $174,722
    From this org
    $133,884
    From related orgs
    $0
    Other
    $40,838
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $133,884
    Bonus
    $0
    Other
    $0
    Deferred
    $3,870
    Nontaxable benefits
    $36,968
    Filer's total
    $174,722
  • RICHARD SCHENKELBERG

    MEDICAL DIRECTOR

    Total calculated
    $301,223
    From this org
    $291,537
    From related orgs
    $0
    Other
    $9,686
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $291,537
    Bonus
    $0
    Other
    $0
    Deferred
    $9,108
    Nontaxable benefits
    $578
    Filer's total
    $301,223
  • ALICE IDEN

    CHIEF OPERATING OFFICER

    Total calculated
    $170,166
    From this org
    $148,485
    From related orgs
    $0
    Other
    $21,681
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $148,485
    Bonus
    $0
    Other
    $0
    Deferred
    $5,955
    Nontaxable benefits
    $15,726
    Filer's total
    $170,166
  • KIMBERLY SANDERS

    PSYCHIATRIC NURSE PRACTITIONER

    Total calculated
    $170,809
    From this org
    $148,876
    From related orgs
    $0
    Other
    $21,933
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $148,876
    Bonus
    $0
    Other
    $0
    Deferred
    $6,203
    Nontaxable benefits
    $15,730
    Filer's total
    $170,809
  • PUSHPALATHA VENKATARAM

    PSYCHIATRIC NURSE PRACTITIONER

    Total calculated
    $170,341
    From this org
    $148,426
    From related orgs
    $0
    Other
    $21,915
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $148,426
    Bonus
    $0
    Other
    $0
    Deferred
    $6,185
    Nontaxable benefits
    $15,730
    Filer's total
    $170,341
  • EBONY ELAM

    PSYCHIATRIC NURSE PRACTITIONER

    Total calculated
    $168,297
    From this org
    $136,328
    From related orgs
    $0
    Other
    $31,969
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $136,328
    Bonus
    $0
    Other
    $0
    Deferred
    $2,827
    Nontaxable benefits
    $29,142
    Filer's total
    $168,297
  • SANDRA FLORIAN

    PSYCHIATRIC NURSE PRACTITIONER

    Total calculated
    $143,430
    From this org
    $111,461
    From related orgs
    $0
    Other
    $31,969
    Hours/week
    40

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type
form_990
Tax year
2023
Filed
12 May 2025
IRS schema version
2023v6.0
Source object
202531339349301508

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