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CROSSROADS HEALTH

EIN 34-1458441 MENTOR, OH

Revenue 2023
$21,960,810
Expenses 2023
$26,473,032

Program services were 89.9% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
F30Z
Classification
2000
Street
9220 MENTOR AVE

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Mission and programs · 2023

Mission

CROSSROADS' MISSION IS TO PROVIDE HOPE, HEALING, AND HEALTHCARE TO EVERYONE, WITH A VISION TO CULTIVATE COMPASSIONATE COMMUNITIES WHERE PEOPLE LEAD HEALTHIER, LONGER LIVES.

  • CROSSROADS' HEALTH CENTER PROVIDES AN INTEGRATED APPROACH WHICH INCLUDES COMPREHENSIVE PHYSICAL HEALTH CARE AND A PHARMACY TO COMPLEMENT OUR BEHAVIORAL HEALTH CARE WITH 24-HOUR ACCESS TO MEDICAL AND BEHAVIORAL HEALTH CRISIS CARE, ALL IN ONE CONVENIENT PLACE. OUR GOAL IS TO MEET CLIENT NEEDS AND PREFERENCES IN THE DELIVERY OF HIGH-QUALITY, HIGH-VALUE HEALTH CARE WITH BETTER OUTCOMES; OFFERING MANAGEMENT OF ACUTE AND CHRONIC ILLNESS, WELL VISITS AND EXAMS, PREVENTATIVE SCREENINGS AND LABORATORY TESTING, VACCINATIONS, AND OTHER SPECIALTY SERVICES. CROSSSROADS PROVIDES OUTPATIENT SERVICES TO CHILDREN, ADOLESCENTS, AND ADULTS PRESENTING A WIDE RANGE OF EMOTIONAL DISTURBANCES AND MENTAL HEALTH DIAGNOSES. SERVICES CONSIST OF A SERIES OF STRUCTURED INTERACTIONS BETWEEN CLIENT AND PROVIDER FOCUSED ON ATTAINING THE MUTUALLY-DEFINED GOALS DESCRIBED IN THE CLIENT'S INDIVIDUALIZED TREATMENT PLAN. ACTIVE INVOLVEMENT OF PARENTS AND OTHER FAMILY MEMBERS IS A CRUCIAL ELEMENT OF EFFECTIVE COUNSELING SERVICES. WHILE MUCH OF OUR COUNSELING IS OFFICE-BASED, WE ALSO PROVIDE SERVICES IN CLIENTS' HOMES, SCHOOLS AND OTHER SETTINGS. OUR SPECIALIZED SERVICES INCLUDE EARLY CHLDHOOD AND ADULT MENTAL HEALTH, COUNSELING FOR ATTACHMENT AND BONDING PROBLEMS, FOR TRAUMA RECOVERY AND FOR CHLDREN EXHIBITING PROBLEMATIC SEXUALIZED BEHAVIORS.CROSSROADS' SCHOOL SERVICES PROVIDES A CONTINUUM OF BEHAVIORAL HEALTH SERVICES WITHIN EDUCATIONAL SETTINGS ACROSS LAKE COUNTY AS WELL AS AT OUR ON-SITE DAY TREATMENT FACILITY IN RESPONSE TO NEEDS IDENTIFIED BY THE SCHOOL DISTRICT OR BUILDING REPRESENTATIVES. THE GOAL OF THESE SERVICES IS TO ENHANCE THE CULTURE IN THE EDUCATIONAL SETTINGS TO SUPPORT THE OVERALL WELLBEING OF ALL STUDENTS AND STAFF WHILE PROVIDING TARGETED PREVENTION AND INTERVENTION FOR IDENTIFIED GROUPS AND INDIVIDUALS TOWARD REDUCTION OF SYMPTOMS OR STRUGGLES. CROSSROADS HEALTH'S PHILOSOPHY TO SCHOOL BASED SERVICES IS TO PROVIDE THE APPROPRIATE LEVEL OF SUPPORT TO ALL INDIVIDUALS AND GROUPS REGARDLESS OF ABILITY TO PAY OR MEETING CRITERIA FOR A BEHAVIORAL HEALTH DIAGNOSIS. WE BELIEVE IN IMPLEMENTATION OF THE FULL CONTINUUM OF CARE FROM PREVENTION TO EARLY INTERVENTION INTO TREATMENT WITH ULTIMATE REFERRAL TO A HIGHER LEVEL OF CARE OR SUCCESSFUL COMPLETION OF TREATMENT GOALS. CROSSROADS HEALTH HIGHLY VALUES THE PARTNERSHIPS ACROSS THE COUNTY'S SCHOOL SYSTEMS AND ENGAGES IN REGULAR COLLABORATION. DISTRICT-SPECIFIC REPORTS ARE AVAILABLE FOR PROVISION TO EACH SCHOOL DISTRICT FOLLOWING THE MIDDLE AND END OF EACH SCHOOL YEAR.

    Expenses $23,806,896 · Revenue $15,148,580

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2023

As listed in Part VII of the 2023 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • DIANNE VOGT

    PRESIDENT

    Total calculated
    $0
    Hours/week
    2

  • MELISSA COLE

    VICE PRESIDENT

    Total calculated
    $0
    Hours/week
    2

  • LEON KAMBANI

    SECRETARY

    Total calculated
    $0
    Hours/week
    2

  • JUDY RICH

    TREASURY

    Total calculated
    $0
    Hours/week
    2

  • HAROLD ABRAHAM

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • DAN ARIAN

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • STEVE BALDINI

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • NATE BELL

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • JOHN BERGER

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • DR MELVIN CHAVINSON

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • STEVE CIUNI

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • MIKE CRISLIP

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • DARREN CROOK

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • DANIEL GOLD

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • CHRIS GRAVIUS

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • JACK GREGORIN

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • APRIL HUBBARD

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • JANET MORSE

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • LINDA PERLIC

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • JOE POPELY

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • JOHN SCHINDLER

    MEMBER

    Total calculated
    $0
    Hours/week
    1.5

  • SHAYNA JACKSON

    CHIEF EXECUTIVE OFFICER

    Total calculated
    $181,945
    From this org
    $160,575
    From related orgs
    $0
    Other
    $21,370
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $160,575
    Bonus
    $0
    Other
    $0
    Deferred
    $6,640
    Nontaxable benefits
    $14,730
    Filer's total
    $181,945

  • CRAIG HARGENRADER

    CHIEF FINANCIAL OFFICER

    Total calculated
    $174,722
    From this org
    $133,884
    From related orgs
    $0
    Other
    $40,838
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $133,884
    Bonus
    $0
    Other
    $0
    Deferred
    $3,870
    Nontaxable benefits
    $36,968
    Filer's total
    $174,722

  • RICHARD SCHENKELBERG

    MEDICAL DIRECTOR

    Total calculated
    $301,223
    From this org
    $291,537
    From related orgs
    $0
    Other
    $9,686
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $291,537
    Bonus
    $0
    Other
    $0
    Deferred
    $9,108
    Nontaxable benefits
    $578
    Filer's total
    $301,223

  • ALICE IDEN

    CHIEF OPERATING OFFICER

    Total calculated
    $170,166
    From this org
    $148,485
    From related orgs
    $0
    Other
    $21,681
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $148,485
    Bonus
    $0
    Other
    $0
    Deferred
    $5,955
    Nontaxable benefits
    $15,726
    Filer's total
    $170,166

The first 25 listed. Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2023
    Revenue
    $21,960,810
    Expenses
    $26,473,032
    Contributions
    $6,442,737
    Grants paid
    $0
  • 2022
    Revenue
    $27,889,263
    Expenses
    $29,223,357
    Contributions
    $15,452,331
    Grants paid
    $0

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $20,594,107
    Expenses
    $23,058,852
    Assets (EOY)
    $30,218,217

  • 2020 · 990

    Revenue
    $20,272,919
    Expenses
    $17,736,342
    Assets (EOY)
    $23,225,489

  • 2018 · 990

    Revenue
    $8,275,602
    Expenses
    $7,719,473
    Assets (EOY)
    $14,717,948

  • 2017 · 990

    Revenue
    $8,000,858
    Expenses
    $7,921,793
    Assets (EOY)
    $15,197,467

  • 2016 · 990

    Revenue
    $7,587,879
    Expenses
    $7,612,902
    Assets (EOY)
    $13,106,343

  • 2015 · 990

    Revenue
    $7,682,301
    Expenses
    $7,600,041
    Assets (EOY)
    $12,122,119

  • 2014 · 990

    Revenue
    $7,355,515
    Expenses
    $7,092,471
    Assets (EOY)
    $12,859,523

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 13 October 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 13 October 2026 and read 29 October 2026, for every organization at once. Returns through tax year 2023, the newest we have parsed for this organization.