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Nonprofiteer
← GOODWILL OF CENTRAL AND NORTHERN ARIZONA

Form 990 for tax year 2025

Filed by GOODWILL OF CENTRAL AND NORTHERN ARIZONA.

Totals

Total revenue
$351,927,904
Total expenses
$351,964,603
Contributions and grants received
$4,821,852
Grants paid
$456,675
Program service revenue
$344,369,904
Investment income
$668,110
Other revenue
$2,068,038
Total assets, end of year
$391,179,588
Total liabilities, end of year
$332,933,673
Net assets or fund balances, end of year
$58,245,915
Program services expenses (Part IX)
$284,392,439
Management and general expenses
$67,572,164
Fundraising expenses
$0
Program service expenses (Part III)
$284,392,439

Program services were 80.8% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1d · Related organizations

    $795,000

  • 1f · All other contributions, gifts and grants

    $4,026,852

  • 1g · Noncash contributions included above

    $108,820

  • 2a · Program service revenue: THRIFT OPERATIONS

    total $343,689,824 · related or exempt $343,689,824

  • 2b · Program service revenue: MISSION SERVICES

    total $318,280 · related or exempt $318,280

  • 2c · Program service revenue: COMPUTER SERVICES

    total $361,800 · related or exempt $361,800

  • 2f · All other program service revenue

    total $0 · related or exempt $0 · unrelated business $0 · excluded $0

  • 3 · Investment income

    total $2,026,835 · excluded $2,026,835

  • 6a · Gross rents

    real property $1,709,758

  • 6c · Rental income or loss

    real property $1,709,758 · personal property $0

  • 6d · Net rental income or loss

    total $1,709,758 · excluded $1,709,758

  • 7a · Gross sales of assets other than inventory

    securities $31,191,650 · other assets $0

  • 7b · Less cost or other basis and sales expenses

    securities $30,817,372 · other assets $1,733,003

  • 7c · Gain or loss

    securities $374,278 · other assets -$1,733,003

  • 7d · Net gain or loss

    total -$1,358,725 · excluded -$1,358,725

  • 8c · Net income from fundraising events

    total $0

  • 11a · Other revenue: INSURANCE PROCEEDS

    total $255,201 · related or exempt $255,201

  • 11b · Other revenue: MANAGED SERVICE REVENUE

    total $103,079 · unrelated business $103,079

  • 11d · All other revenue

    total $0 · related or exempt $0 · unrelated business $0 · excluded $0

  • 11e · Other revenue, total

    $358,280

Functional expenses

Part IX, the statement of functional expenses.

  • 1 · Grants to domestic organizations and governments

    total $456,675 · program services $456,675

  • 4 · Benefits paid to or for members

    total $0 · program services $0

  • 5 · Compensation of officers, directors and key employees

    total $3,986,577 · management and general $3,986,577

  • 7 · Other salaries and wages

    total $162,489,695 · program services $143,309,353 · management and general $19,180,342

  • 8 · Pension plan contributions

    total $700,018 · program services $352,847 · management and general $347,171

  • 9 · Other employee benefits

    total $9,898,900 · program services $7,726,661 · management and general $2,172,239

  • 10 · Payroll taxes

    total $12,494,955 · program services $11,508,302 · management and general $986,653

  • 11b · Fees: legal

    total $1,094,143 · management and general $1,094,143

  • 11c · Fees: accounting

    total $174,410 · management and general $174,410

  • 11f · Fees: investment management

    total $177,532 · management and general $177,532

  • 11g · Fees: other

    total $4,952,691 · program services $3,683,509 · management and general $1,269,182 · fundraising $0

  • 12 · Advertising and promotion

    total $5,287,797 · program services $3,258,635 · management and general $2,029,162

  • 13 · Office expenses

    total $17,011,938 · program services $15,537,678 · management and general $1,474,260

  • 14 · Information technology

    total $5,519,516 · program services $49,698 · management and general $5,469,818

  • 16 · Occupancy

    total $74,608,203 · program services $72,000,247 · management and general $2,607,956

  • 17 · Travel

    total $809,162 · program services $333,634 · management and general $475,528

  • 19 · Conferences, conventions and meetings

    total $843,996 · program services $176,266 · management and general $667,730

  • 20 · Interest

    total $2,794,227 · management and general $2,794,227

  • 22 · Depreciation, depletion and amortization

    total $8,954,806 · program services $6,180,810 · management and general $2,773,996

  • 23 · Insurance

    total $2,498,409 · program services $1,538,256 · management and general $960,153

  • 24a · Other expenses: LOSS ON INVESTMENT IN SUBSIDIARY

    total $17,913,989 · management and general $17,913,989

  • 24b · Other expenses: PURCHASED INVENTORY

    total $12,442,063 · program services $12,442,063

  • 24c · Other expenses: VEHICLE EXPENSES

    total $6,075,410 · program services $5,746,822 · management and general $328,588

  • 24d · Other expenses: OTHER EXPENSES

    total $779,491 · program services $90,983 · management and general $688,508

  • 24e · All other expenses

    total $0 · program services $0 · management and general $0 · fundraising $0

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $11,606,921 · end of year $8,823,280

  • 2 · Savings and temporary cash investments

    beginning of year $732,209 · end of year $0

  • 3 · Pledges and grants receivable

    beginning of year $19,506 · end of year $4,736

  • 4 · Accounts receivable

    beginning of year $5,562,760 · end of year $19,730,908

  • 5 · Loans and receivables from officers and key people

    beginning of year $0 · end of year $0

  • 6 · Loans and receivables from disqualified persons

    beginning of year $0 · end of year $0

  • 7 · Other notes and loans receivable

    beginning of year $396,649 · end of year $248,402

  • 8 · Inventories for sale or use

    beginning of year $17,717,101 · end of year $20,401,289

  • 9 · Prepaid expenses and deferred charges

    beginning of year $3,083,644 · end of year $4,261,538

  • 10a · Land, buildings and equipment: cost or other basis

    $156,943,925

  • 10b · Land, buildings and equipment: accumulated depreciation

    $92,197,276

  • 10c · Land, buildings and equipment, net

    beginning of year $67,240,581 · end of year $64,746,649

  • 11 · Investments: publicly traded securities

    beginning of year $45,886,681 · end of year $30,485,352

  • 12 · Investments: other securities

    beginning of year $19,250,304 · end of year $2,074,323

  • 13 · Investments: program-related

    beginning of year $0

  • 14 · Intangible assets

    beginning of year $37,999 · end of year $37,999

  • 15 · Other assets

    beginning of year $240,304,531 · end of year $240,365,112

  • 17 · Accounts payable and accrued expenses

    beginning of year $26,380,314 · end of year $23,867,476

  • 18 · Grants payable

    beginning of year $0 · end of year $0

  • 19 · Deferred revenue

    beginning of year $678,560 · end of year $1,123,848

  • 20 · Tax-exempt bond liabilities

    beginning of year $0 · end of year $0

  • 21 · Escrow or custodial account liability

    beginning of year $0 · end of year $0

  • 22 · Loans and payables to officers and key people

    beginning of year $0 · end of year $0

  • 23 · Secured mortgages and notes payable

    beginning of year $0 · end of year $0

  • 24 · Unsecured notes and loans payable

    beginning of year $0 · end of year $0

  • 25 · Other liabilities

    beginning of year $327,941,012 · end of year $307,942,349

  • 27 · Net assets without donor restrictions

    beginning of year $55,920,729 · end of year $57,890,463

  • 28 · Net assets with donor restrictions

    beginning of year $918,271 · end of year $355,452

  • 29 · Capital stock, trust principal or current funds

    beginning of year $0 · end of year $0

  • 30 · Paid-in or capital surplus, or land, building or equipment fund

    beginning of year $0 · end of year $0

  • 31 · Retained earnings, endowment or other funds

    beginning of year $0 · end of year $0

Mission and programs · 2025

Mission

SEE SCHEDULE O. GOODWILL OF CENTRAL AND NORTHERN ARIZONA (GCNA) IS COMMITTED TO OUR VISION OF ENDING POVERTY THROUGH THE POWER OF WORK. GOODWILL TAKES A HOLISTIC APPROACH TO EMPLOYMENT BY PROVIDING JOB SEEKERS THE TOOLS AND RESOURCES TO FEEL CONFIDENT, PURPOSE DRIVEN, AND SUCCESSFUL. GOODWILL EMPOWERS INDIVIDUALS, STRENGTHENS FAMILIES, AND BUILDS STRONGER COMMUNITIES. DONATING OR SHOPPING AT GOODWILL SUPPORTS CAREER DEVELOPMENT, TRAINING AND EDUCATION RESOURCES. GOODWILL DIVERTS MILLIONS OF POUNDS OF MATERIAL FROM ARIZONA LANDFILLS, GIVING THEM SECOND LIFE THROUGH REUSE OR RECYCLING.

Activities or mission (Part I)

GOODWILL OF CENTRAL AND NORTHERN ARIZONA'S MISSION IS EMPOWERING INDIVIDUALS, STRENGTHENING FAMILIES, AND BUILDING STRONGER COMMUNITIES.

  • GOODWILL OF CENTRAL AND NORTHERN ARIZONA'S MISSION IS EMPOWERING INDIVIDUALS, STRENGTHENING FAMILIES AND BUILDING STRONGER COMMUNITIES, AND OUR VISION FOR THE FUTURE IS: ENDING POVERTY THROUGH THE POWER OF WORK. GOODWILL PROVIDES CAREER DEVELOPMENT, TRAINING, AND EDUCATION RESOURCES AT NO COST. THIS MISSION IS ACCOMPLISHED THANKS TO THE GOODWILL OF THE LOCAL COMMUNITY. REVENUE GENERATED FROM THE SALES OF DONATED ITEMS HELPS SUPPORT GOODWILL'S MISSION. GOODWILL'S EFFORTS DIVERT MORE THAN 200 MILLION POUNDS OF MATERIALS FROM GOING DIRECTLY TO LANDFILLS EVERY YEAR. THE MATERIAL AND CASH DONATIONS FROM THE COMMUNITY MAKE IT POSSIBLE FOR GOODWILL TO PROVIDE A HAND-UP FOR ANYONE SEEKING EMPLOYMENT TO SUPPORT THEMSELVES AND THEIR FAMILY.

    Expenses $280,597,631 · Grants $406,675 · Revenue $344,306,825

  • GOODWILL'S MISSION SERVICES IS COMMITTED TO OUR VISION OF ENDING POVERTY THROUGH THE POWER OF WORK. SERVICES PROVIDED INCLUDE CAREER DEVELOPMENT, TRAINING, AND EDUCATION RESOURCES. THESE INCLUDE GOODWILL'S ADULT-ONLY HIGH-SCHOOL, THE EXCEL CENTER, AS WELL AS DEDICATED VETERAN SERVICES CENTERS AND ONLINE CAREER SERVICES RESOURCES. WE EMPOWER INDIVIDUALS, STRENGTHEN FAMILIES, AND BUILD STRONGER COMMUNITIES.

    Expenses $3,794,808 · Grants $50,000 · Revenue $318,280

As filed on the 2025 return.

Listed in Part VII

  • Carol Perry

    VICE-CHAIR (THROUGH 3/27/2025)

    Total calculated
    $20,000
    From this org
    $20,000
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 1 related

  • Ian Rodgers

    TREASURER (THROUGH 3/27/2025)

    Total calculated
    $35,000
    From this org
    $35,000
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 1 related

  • Timothy Lasota

    CHAIR (AS OF 1/10/2025) & SECRETARY

    Total calculated
    $57,500
    From this org
    $57,500
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 1 related

  • Timothy O'Neal

    PRESIDENT AND CHIEF EXECUTIVE OFFICER

    Total calculated
    $814,840
    From this org
    $762,002
    From related orgs
    $0
    Other
    $52,838
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $755,360
    Bonus
    $0
    Other
    $6,642
    Deferred
    $11,849
    Nontaxable benefits
    $40,989
    Filer's total
    $814,840

  • William Fischbach III

    CHAIR (THROUGH 1/10/2025)

    Total calculated
    $20,000
    From this org
    $20,000
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 1 related

  • Donald Nunnari

    BOARD MEMBER (AS OF 1/1/2025)

    Total calculated
    $48,750
    From this org
    $48,750
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 1 related

  • Fabian Zazueta

    BOARD MEMBER

    Total calculated
    $63,750
    From this org
    $63,750
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 1 related

  • Jamie Henriod

    BOARD MEMBER (AS OF 12/12/2025)

    Total calculated
    $11,250
    From this org
    $11,250
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 1 related

  • Nicholas Robbins

    BOARD MEMBER

    Total calculated
    $63,750
    From this org
    $63,750
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 1 related

  • Sentari Minor

    BOARD MEMBER

    Total calculated
    $63,750
    From this org
    $63,750
    From related orgs
    $0
    Other
    $0
    Hours/week
    1 + 1 related

  • Julia Karl

    CHIEF FINANCIAL OFFICER (AS OF 1/6/2025)

    Total calculated
    $318,929
    From this org
    $279,535
    From related orgs
    $0
    Other
    $39,394
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $279,140
    Bonus
    $0
    Other
    $395
    Deferred
    $7,824
    Nontaxable benefits
    $31,570
    Filer's total
    $318,929

  • Mona Stone

    CHIEF LEGAL OFFICER (THROUGH 12/9/2025)

    Total calculated
    $538,793
    From this org
    $488,091
    From related orgs
    $0
    Other
    $50,702
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $486,849
    Bonus
    $0
    Other
    $1,242
    Deferred
    $31,000
    Nontaxable benefits
    $19,702
    Filer's total
    $538,793

  • Susan Barnes

    INTERIM CFO (THROUGH 1/6/2025) EVP, STRATEGIC FINANCING

    Total calculated
    $566,135
    From this org
    $539,011
    From related orgs
    $0
    Other
    $27,124
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $534,067
    Bonus
    $0
    Other
    $4,944
    Deferred
    $10,296
    Nontaxable benefits
    $16,828
    Filer's total
    $566,135

  • Adam Lewis

    CHIEF RETAIL OFFICER

    Total calculated
    $536,441
    From this org
    $495,593
    From related orgs
    $0
    Other
    $40,848
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $494,783
    Bonus
    $0
    Other
    $810
    Deferred
    $11,501
    Nontaxable benefits
    $29,347
    Filer's total
    $536,441

  • Beth Forsberg

    SVP, CHIEF SUSTAINABILITY OFFICER

    Total calculated
    $318,483
    From this org
    $266,304
    From related orgs
    $0
    Other
    $52,179
    Hours/week
    20 + 20 related

    Schedule J breakdown matched by us

    Base
    $263,982
    Bonus
    $0
    Other
    $2,322
    Deferred
    $11,202
    Nontaxable benefits
    $40,977
    Filer's total
    $318,483

  • Cindy Woodward

    SVP & CHIEF HR OFFICER

    Total calculated
    $309,564
    From this org
    $283,774
    From related orgs
    $0
    Other
    $25,790
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $281,452
    Bonus
    $0
    Other
    $2,322
    Deferred
    $8,255
    Nontaxable benefits
    $17,535
    Filer's total
    $309,564

  • Katrina Thurman

    SVP & CHIEF MISSION AND EDUCATION OFFICER

    Total calculated
    $274,642
    From this org
    $230,640
    From related orgs
    $0
    Other
    $44,002
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $229,398
    Bonus
    $0
    Other
    $1,242
    Deferred
    $3,068
    Nontaxable benefits
    $40,934
    Filer's total
    $274,642

  • Angela Palomarez

    VP, FINANCE

    Total calculated
    $271,660
    From this org
    $237,438
    From related orgs
    $0
    Other
    $34,222
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $220,116
    Bonus
    $15,000
    Other
    $2,322
    Deferred
    $0
    Nontaxable benefits
    $34,222
    Filer's total
    $271,660

  • Michael Ward

    VP, ASSET PROTECTION GANIZATIONAL RISK

    Total calculated
    $283,077
    From this org
    $223,523
    From related orgs
    $0
    Other
    $59,554
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $221,201
    Bonus
    $0
    Other
    $2,322
    Deferred
    $5,718
    Nontaxable benefits
    $53,836
    Filer's total
    $283,077

  • Phillip Schonour

    SVP, EXECUTIVE DEVELOPMENT

    Total calculated
    $323,334
    From this org
    $271,012
    From related orgs
    $0
    Other
    $52,322
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $268,690
    Bonus
    $0
    Other
    $2,322
    Deferred
    $11,334
    Nontaxable benefits
    $40,988
    Filer's total
    $323,334

  • Shara Hight

    VP, RETAIL OPERATIONS

    Total calculated
    $330,134
    From this org
    $289,414
    From related orgs
    $0
    Other
    $40,720
    Hours/week
    30 + 10 related

    Schedule J breakdown matched by us

    Base
    $288,982
    Bonus
    $0
    Other
    $432
    Deferred
    $0
    Nontaxable benefits
    $40,720
    Filer's total
    $330,134

  • William Rogers

    STRATEGIC BUSINESS CONSULTANT

    Total calculated
    $561,873
    From this org
    $502,751
    From related orgs
    $0
    Other
    $59,122
    Hours/week
    0 + 40 related

    Schedule J breakdown matched by us

    Base
    $496,387
    Bonus
    $0
    Other
    $6,364
    Deferred
    $13,209
    Nontaxable benefits
    $45,913
    Filer's total
    $561,873

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Independent compensation consultant
  • 3 · Form 990 of other organizations
  • 3 · Written employment contract
  • 3 · Compensation survey or study
  • 3 · Approval by the board or compensation committee
  • 4b · Supplemental nonqualified retirement plan
  • 7 · Other non-fixed payments

Answered no

  • 4a · Severance or change-of-control payment
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

SCHEDULE J, PART I, LINE 4B SUPPLEMENTAL NONQUALIFIED RETIREMENT PLAN
TIMOTHY O'NEAL, PRESIDENT & CEO, PARTICIPATED IN A 457(F) PLAN. FOR 2025, CONTRIBUTIONS WERE MADE FOR $60,727.
SCHEDULE J, PART I, LINE 7 NON-FIXED PAYMENTS
DISCRETIONARY INCENTIVE COMPENSATION IN 2025 WAS PROVIDED AS RESULT OF MEETING SPECIFIC PERFORMANCE METRICS AND OBJECTIVES. THIS INCENTIVE PAY WAS AUTHORIZED AND APPROVED BY THE GOODWILL OF CENTRAL & NORTHERN ARIZONA BOARD OF DIRECTORS (COMPENSATION COMMITTEE).

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Disregarded entities

Part I: entities that legally are the filer and file no return of their own.

  • LITCHFIELD VAN BUREN PROPERTIES LLC

    INACTIVE · AZ · income $0 · assets $0

    Directly controlled by GCNA

  • THRIFT EXPRESS LLC

    THRIFT RETAIL OPERATIONS · DE · income $93,841 · assets $0

    Directly controlled by GCNA

  • SPARK COMMUNITY SCHOOLS LLC

    SCHOOL · DE · income $0 · assets $0

    Directly controlled by GCNA

  • GOODWILL 303 AND BELL LLC

    REAL ESTATE HOLDING · DE · income $0 · assets $0

    Directly controlled by GCNA

Related corporations and trusts

Part IV: related organizations taxable as a corporation or trust.

  • GCNA 40L LLC

    C CORPORATION · HOLDING COMPANY · AZ · 100% owned · share of income $0 · share of assets $600,000 · controlled entity

    Directly controlled by GCNA

Provenance

Return type
form_990
Tax year
2025
Filed
24 August 2026
IRS schema version
2025v4.2
Source object
202622369349300932

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