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Nonprofiteer
← GOODWILL RETAIL SERVICES

Form 990 for tax year 2024

Filed by GOODWILL RETAIL SERVICES.

Totals

Total revenue
$59,773,263
Total expenses
$59,773,263
Contributions and grants received
$0
Grants paid
$0
Program service revenue
not reported
Investment income
not reported
Other revenue
not reported
Total assets, end of year
not reported
Total liabilities, end of year
not reported
Net assets or fund balances, end of year
not reported
Program services expenses (Part IX)
$59,319,399
Management and general expenses
$453,864
Fundraising expenses
$0
Program service expenses (Part III)
$59,319,399

Program services were 99.2% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Listed in Part VII

  • RICHARD VILLA

    CHAIR

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • JOHN HWANG

    VICE-CHAIR

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • PETER STARRETT

    TREASURER

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • SUSAN H STROMGREN

    SECRETARY

    Total calculated
    $0
    Hours/week
    1 + 1 related

  • JOHN PATRICK MCCLENAHAN

    PRESIDENT & CEO

    Total calculated
    $736,464
    From this org
    $0
    From related orgs
    $687,976
    Other
    $48,488
    Hours/week
    2 + 50 related

    Schedule J breakdown matched by us

    Base
    $0 + $483,081 related
    Bonus
    $0 + $200,000 related
    Other
    $0 + $4,895 related
    Deferred
    $0
    Nontaxable benefits
    $0 + $48,488 related
    Filer's total
    $0 + $736,464 related

  • CRAIG LEVRA

    EXECUTIVE VICE PRESIDENT & COO

    Total calculated
    $571,604
    From this org
    $268,143
    From related orgs
    $268,143
    Other
    $35,318
    Hours/week
    25 + 25 related

    Schedule J breakdown matched by us

    Base
    $198,147 + $198,147 related
    Bonus
    $67,981 + $67,981 related
    Other
    $2,015 + $2,015 related
    Deferred
    $0
    Nontaxable benefits
    $17,659 + $17,659 related
    Filer's total
    $285,802 + $285,802 related

  • ELIZABETH SCHWALBACH

    CHRO

    Total calculated
    $382,482
    From this org
    $66,799
    From related orgs
    $267,195
    Other
    $48,488
    Hours/week
    10 + 40 related

    Schedule J breakdown matched by us

    Base
    $53,009 + $212,032 related
    Bonus
    $13,535 + $54,142 related
    Other
    $255 + $1,021 related
    Deferred
    $0
    Nontaxable benefits
    $9,698 + $38,790 related
    Filer's total
    $76,497 + $305,985 related

  • CHIKO TONG

    SENIOR DIRECTOR, E-COMMERCE

    Total calculated
    $169,838
    From this org
    $157,794
    From related orgs
    $0
    Other
    $12,044
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $142,686
    Bonus
    $14,993
    Other
    $115
    Deferred
    $0
    Nontaxable benefits
    $12,044
    Filer's total
    $169,838

  • PAULINE GOMEZ STARR

    SENIOR DIRECTOR, RETAIL OPERATIONS

    Total calculated
    $169,809
    From this org
    $153,771
    From related orgs
    $0
    Other
    $16,038
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $137,935
    Bonus
    $14,993
    Other
    $843
    Deferred
    $0
    Nontaxable benefits
    $16,038
    Filer's total
    $169,809

  • SHAVONE TURNER

    SENIOR DIRECTOR, CUSTOMER ENGAGEMENT

    Total calculated
    $180,174
    From this org
    $147,648
    From related orgs
    $0
    Other
    $32,526
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $132,463
    Bonus
    $14,993
    Other
    $192
    Deferred
    $1,950
    Nontaxable benefits
    $30,576
    Filer's total
    $180,174

  • CRYSTAL RESENDEZ SENIOR

    DIRECTOR, RETAIL SPECIAL EVENTS

    Total calculated
    $147,289
    From this org
    $134,577
    From related orgs
    $0
    Other
    $12,712
    Hours/week
    40

  • ANDY BARAJAS

    DIRECTOR, KAIZEN ENGINEERING

    Total calculated
    $142,343
    From this org
    $124,936
    From related orgs
    $0
    Other
    $17,407
    Hours/week
    40

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 1a · Discretionary spending account
  • 1b · Written policy on the line-1a expenses
  • 2 · Substantiation required before reimbursing expenses
  • 7 · Other non-fixed payments

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 8 · Paid under the initial-contract exception

The filer's explanations (Part III)

PART I, LINE 1A
INDIVIDUALS REPORTED ON PART VII RECEIVE DISCRETIONARY SPENDING ACCOUNTS IN THE FORM OF AUTO ALLOWANCES, WHICH ARE REPORTED AS TAXABLE COMPENSATION ON FORM W-2.
PART I, LINE 3
ARRANGEMENT USED TO ESTABLISH THE TOP MANAGEMENT OFFICIAL'S COMPENSATION THE PRESIDENT & CEO FOR THE SUPPORTING ORGANIZATION, GOODWILL RETAIL SERVICES ("GRS"), IS COMPENSATED BY THE SUPPORTED ORGANIZATION, GOODWILL INDUSTRIES OF SOUTHERN CALIFORNIA ("GSC"). THERE IS NO COMPENSATION PAID TO THE PRESIDENT & CEO BY THE SUPPORTING ORGANIZATION, GRS.
PART I, LINE 7
NON-FIXED PAYMENTS THE ORGANIZATION PAYS ANNUAL PERFORMANCE-BASED BONUSES AT THE DISCRETION OF THE BOARD OF DIRECTORS.

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Provenance

Return type
form_990
Tax year
2024
Filed
2 October 2025
IRS schema version
2024v5.2
Source object
202542789349300704

Check it against the return as filed: the GivingTuesday Data Lake hosts a public copy of the original XML.

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