Form 990 for tax year 2024

Totals

Total revenue

$30,331,883

Total expenses

$30,111,685

Contributions and grants received

$6,902,236

Grants paid

$0

Program service revenue

$22,483,712

Investment income

$750,630

Other revenue

$195,305

Total assets, end of year

$44,906,112

Total liabilities, end of year

$11,306,082

Net assets or fund balances, end of year

$33,600,030

Program services expenses (Part IX)

$26,298,431

Management and general expenses

$3,786,169

Fundraising expenses

$27,085

Program service expenses (Part III)

$26,298,431

Program services were 87.3% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Mission and programs · 2024

• RETAIL AND DONATED GOODS PROGRAM SERVICES. GOODWILL INDUSTRIES OF WEST MICHIGAN ACCEPTS DONATED CLOTHING AND OTHER HOUSEHOLD GOODS FROM THE PUBLIC AND SELLS THESE DONATIONS AT GOODWILL'S 18 COMMUNITY-BASED RETAIL AND OUTLET STORES, AS WELL AS ONLINE. THE REVENUE FROM THE SALE OF THESE GOODS SUPPORTS GOODWILL'S MISSION-BASED EMPLOYMENT AND TRAINING PROGRAMS AND SERVICES. GOODWILL'S RETAIL DIVISION ALSO PROVIDES TIME-LIMITED ON-THE-JOB TRAINING AND WORK EXPERIENCE FOR PEOPLE ENROLLED IN GOODWILL PROGRAMMING. CLOTHING AND OTHER GOODS NOT SUITABLE FOR RESALE IN GOODWILL STORES ARE SORTED AND SOLD TO VARIOUS RECYCLERS OR SALVAGE BROKERS FOR THE GREATEST VALUE, DIVERTING AS MUCH AS POSSIBLE FROM THE WASTE STREAM. GOODWILL IS FOCUSED ON MAXIMIZING DONATION VALUE FOR ITS MISSION-BASED WORKFORCE DEVELOPMENT SERVICES, AS WELL AS REDUCING WASTE. IN 2024, GOODWILL INDUSTRIES OF WEST MICHIGAN DIVERTED 10.8 MILLION POUNDS OF MATERIAL FROM LOCAL LANDFILLS.

  Expenses $21,176,320 · Revenue $20,029,776

• GOODWILL JANITORIAL SERVICES AND SUSTAINABILITY/RECYCLING DIVISION. GOODWILL INDUSTRIES OF WEST MICHIGAN CREATES EMPLOYMENT AND JOB TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT THROUGH ITS VARIOUS BUSINESS LINES. GOODWILL'S JANITORIAL SERVICES DIVISION PROVIDES COMPREHENSIVE JANITORIAL SERVICES, COMMERCIAL FLOOR CARE, AND CARPET CLEANING THROUGH WORK CONTRACTED WITH AREA BUSINESSES. GOODWILL'S SUSTAINABILITY/RECYCLING DIVISION PARTNERS WITH AREA BUSINESSES TO RECYCLE OR RESELL CORPORATE ASSETS SUCH AS OFFICE FURNITURE AND ELECTRONICS AND COMPUTERS. THROUGH A COMBINATION OF RECYCLING AND REUSE PRACTICES, GOODWILL ENSURES EACH DONATED ASSET REACHES ITS BEST DESTINATION FOR MAXIMUM VALUE AND MINIMAL WASTE. THE DIVISION ALSO PROVIDES FREE COMPUTER AND TV RECYCLING TO THE COMMUNITY. COMPUTERS, TVS, AND OTHER COMPUTER-RELATED ELECTRONICS ARE COLLECTED AT GOODWILL RETAIL AND DONATION LOCATIONS AND REFURBISHED OR RECYCLED. THE PROGRAM DIVERTS MILLIONS OF POUNDS OF WASTE FROM MICHIGAN LANDFILLS AND PROVIDES JOB AND TRAINING OPPORTUNITIES FOR PEOPLE WITH DISABILITIES AND OTHER DISADVANTAGES.

  Expenses $1,882,896 · Revenue $254,584

• WORKFORCE DEVELOPMENT SERVICES. GOODWILL INDUSTRIES OF WEST MICHIGAN PROVIDES JOB TRAINING AND CAREER SERVICES, AS WELL AS JOB PLACEMENT OPPORTUNITIES AND POST-EMPLOYMENT SUPPORT TO INDIVIDUALS WITH DISABILITIES AND OTHER CHALLENGES TO EMPLOYMENT. IN 2024, GOODWILL SERVED 3,327 PEOPLE 413 OF WHOM WERE PLACED INTO COMPETITIVE JOBS IN THE COMMUNITY. GOODWILL OFFERS A BROAD RANGE OF MISSION-BASED TRAINING PROGRAMS AND SERVICES TO FULFILL A DIVERSE SET OF COMMUNITY NEEDS. SOME PEOPLE FIND THEIR WAY TO GOODWILL BECAUSE OF LIMITED SKILLS OR WORK HISTORY, SOME HAVE PHYSICAL OR DEVELOPMENTAL DISABILITIES, WHILE OTHERS ARE REFERRED BY COLLABORATING PARTNER ORGANIZATIONS. GOODWILL COLLABORATES AND PARTNERS WITH A VARIETY OF OTHER ORGANIZATIONS AND BUSINESSES IN THE COMMUNITY TO ENHANCE AND BROADEN OPPORTUNITIES AND SERVICES FOR ITS PROGRAM PARTICIPANTS. IN 2024, GOODWILL LAUNCHED THREE NEW VOCATIONAL CERTIFICATION PROGRAMS WITH FREE, ON-SITE CHILD CARE FOR ITS PROGRAM PARTICIPANTS. THE NEW CERTIFICATION PROGRAMS ARE: HVAC-R, FORKLIFT OPERATOR, AND CUSTOMER CARE PROFESSIONAL. IN 2024, WE ALSO EXPANDED AND STRENGTHENED OUR COMMUNITY PARTNERSHIPS TO OFFER HOUSING ASSISTANCE, CHILD CARE ASSISTANCE, ENGLISH AS A SECOND LANGUAGE CLASSES, AND GED AND HIGH SCHOOL DIPLOMA INSTRUCTION, ON SITE AT OUR CAREER CENTER.OTHER PROGRAMS AND SERVICES OFFERED IN 2024 INCLUDE: EMPOWERING EX-OFFENDERS IN TRANSITION (EXIT) PROGRAM, OFFENDER SUCCESS (OS), SUPPORTIVE TRANSITIONAL EMPLOYMENT PROGRAMMING (STEP), JANITORIAL OCCUPATIONAL TRAINING (JOT), SUPPORTIVE SERVICES FOR VETERAN FAMILIES (SSVF) PROGRAM, RENTING WITH CONFIDENCE CLASS, AND MORE. THE GOODWILL CAREER CENTER ALSO OFFERS EMPLOYMENT SERVICES AND RELATED SUPPORT TO PEOPLE LOOKING FOR WORK, OR SEEKING HELP IN ADVANCING THEIR CAREERS. FREE SERVICES INCLUDE: JOB SEARCH ASSISTANCE, RESUME DEVELOPMENT, INTERVIEW COACHING, CAREER EXPLORATION, BASIC COMPUTER TRAINING, AND MORE. ADDITIONALLY, WORKFORCE DEVELOPMENT SERVICES PROVIDES A VARIETY OF SUPPORTS SUCH AS FINANCIAL LITERACY COACHING AND FREE TAX PREPARATION SERVICES FOR LOW- TO MODERATE-INCOME INDIVIDUALS AND FAMILIES. IN 2024, GOODWILL'S VOLUNTEER INCOME TAX PROGRAM PROCESSED 2,339 TAX RETURNS RESULTING IN MORE THAN $2.8 MILLION TO THE WEST MICHIGAN COMMUNITY.

  Expenses $3,239,215 · Revenue $1,839,999

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

• GOODTEMPS INC

  501(C)(3) · TEMPORARY STAFFING SERVICES · MI · controlled entity

  Directly controlled by GOODWILL INDUSTRIES OF WEST MICHIGAN INC

Taxable family on this return

Schedule R Parts I, III and IV, as filed. These record ownership and control, not shared board members or money moved.

Provenance

Return type

form_990

Tax year

2024

Filed

17 November 2025

IRS schema version

2024v5.2

Source object

202503219349300445

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