Skip to content
Nonprofiteer
← HOPE SERVICES HAWAII INC

Form 990 for tax year 2024

Filed by HOPE SERVICES HAWAII INC.

Totals

Total revenue
$18,922,561
Total expenses
$15,793,474
Contributions and grants received
$16,362,310
Grants paid
$1,726,087
Program service revenue
$2,528,129
Investment income
$5,835
Other revenue
$26,287
Total assets, end of year
$12,206,080
Total liabilities, end of year
$2,923,475
Net assets or fund balances, end of year
$9,282,605
Program services expenses (Part IX)
$13,494,580
Management and general expenses
$2,117,611
Fundraising expenses
$181,283
Program service expenses (Part III)
$13,494,580

Program services were 85.4% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Revenue

Part VIII, the statement of revenue.

  • 1e · Government grants (contributions)

    $11,016,930

  • 1f · All other contributions, gifts and grants

    $5,345,380

  • 1g · Noncash contributions included above

    $198,820

  • 2a · Program service revenue: PROGRAM FEES

    total $1,675,549 · related or exempt $1,675,549

  • 2b · Program service revenue: RENTAL INCOME

    total $852,580 · related or exempt $852,580

  • 3 · Investment income

    total $5,905 · excluded $5,905

  • 7a · Gross sales of assets other than inventory

    securities $6,605

  • 7b · Less cost or other basis and sales expenses

    securities $6,675

  • 7c · Gain or loss

    securities -$70

  • 7d · Net gain or loss

    total -$70 · excluded -$70

  • 11a · Other revenue: PURCHASE CARD REBATES

    total $11,335 · related or exempt $11,335

  • 11b · Other revenue: LAUNDRY RECEIPTS

    total $7,514 · related or exempt $7,514

  • 11c · Other revenue: GAIN ON INSURANCE RECOVERY

    total $7,438 · related or exempt $7,438

  • 11e · Other revenue, total

    $26,287

Functional expenses

Part IX, the statement of functional expenses.

  • 2 · Grants to domestic individuals

    total $1,726,087 · program services $1,726,087

  • 5 · Compensation of officers, directors and key employees

    total $585,286 · program services $500,640 · management and general $73,582 · fundraising $11,064

  • 7 · Other salaries and wages

    total $6,876,224 · program services $5,888,204 · management and general $859,497 · fundraising $128,523

  • 8 · Pension plan contributions

    total $189,832 · program services $160,844 · management and general $25,052 · fundraising $3,936

  • 9 · Other employee benefits

    total $1,251,642 · program services $1,060,514 · management and general $165,174 · fundraising $25,954

  • 10 · Payroll taxes

    total $558,378 · program services $470,504 · management and general $76,068 · fundraising $11,806

  • 11b · Fees: legal

    total $7,609 · management and general $7,609

  • 11c · Fees: accounting

    total $41,866 · management and general $41,866

  • 11g · Fees: other

    total $461,973 · program services $17,167 · management and general $444,806

  • 12 · Advertising and promotion

    total $4,500 · program services $4,500

  • 13 · Office expenses

    total $72,501 · program services $40,717 · management and general $31,784

  • 14 · Information technology

    total $886 · program services $886

  • 16 · Occupancy

    total $1,908,599 · program services $1,737,157 · management and general $171,442

  • 17 · Travel

    total $135,194 · program services $118,520 · management and general $16,674

  • 20 · Interest

    total $1,036 · program services $974 · management and general $62

  • 22 · Depreciation, depletion and amortization

    total $676,441 · program services $676,441

  • 23 · Insurance

    total $122,645 · program services $112,780 · management and general $9,865

  • 24a · Other expenses: SUPPLIES

    total $780,786 · program services $687,918 · management and general $92,868

  • 24b · Other expenses: STAFF TRAINING

    total $182,493 · program services $96,958 · management and general $85,535

  • 24c · Other expenses: VEHICLE EXPENSES

    total $121,039 · program services $120,928 · management and general $111

  • 24d · Other expenses: EQUIPMENT PURCHASE & RE

    total $69,846 · program services $65,370 · management and general $4,476

  • 24e · All other expenses

    total $18,611 · program services $7,471 · management and general $11,140

Balance sheet

Part X, book values.

  • 1 · Cash, non-interest-bearing

    beginning of year $688,474 · end of year $1,598,664

  • 2 · Savings and temporary cash investments

    beginning of year $43,701 · end of year $43,796

  • 3 · Pledges and grants receivable

    beginning of year $750,000

  • 4 · Accounts receivable

    beginning of year $1,195,186 · end of year $1,712,001

  • 9 · Prepaid expenses and deferred charges

    beginning of year $145,984 · end of year $147,123

  • 10a · Land, buildings and equipment: cost or other basis

    $10,171,418

  • 10b · Land, buildings and equipment: accumulated depreciation

    $3,208,968

  • 10c · Land, buildings and equipment, net

    beginning of year $4,476,511 · end of year $6,962,450

  • 11 · Investments: publicly traded securities

    beginning of year $222,028 · end of year $7,787

  • 15 · Other assets

    beginning of year $1,326,974 · end of year $1,734,259

  • 17 · Accounts payable and accrued expenses

    beginning of year $1,030,683 · end of year $1,057,540

  • 19 · Deferred revenue

    beginning of year $343,568 · end of year $341,194

  • 25 · Other liabilities

    beginning of year $1,321,718 · end of year $1,524,741

  • 27 · Net assets without donor restrictions

    beginning of year $4,184,546 · end of year $5,502,525

  • 28 · Net assets with donor restrictions

    beginning of year $1,968,343 · end of year $3,780,080

Mission and programs · 2024

Mission

NONE

Activities or mission (Part I)

HOPE SERVICES HAWAII (HOPE) WORKS TO BRING TO LIFE GOSPEL VALUES OF JUSTICE, LOVE, COMPASSION AND HOPE THROUGH SERVICE, EMPOWERMENT AND ADVOCACY BY WORKING TO MAKE HOMELESSNESS RARE, BRIEF, AND NON-RECURRING ON HAWAI'I ISLAND. HOPE ENACTS THIS MISSION BY PROVIDING SERVICES SUCH AS HOUSING CASE MANAGEMENT, ACQUIRING AND LEASING HOUSING UNITS, AND BY PROVIDING WRAPAROUND CLINICAL/MEDICAL SUPPORT SERVICES. THE POPULATIONS SERVED INCLUDE THE LITERALLY HOMELESS, INDIVIDUALS AT RISK OF HOMELESSNESS, AND INDIVIDUALS WHO WOULD BE HOMELESS POST MEDICAL PROCEDURE IF THEY WERE NOT PROVIDED WITH SHELTER. DEMOGRAPHICS INCLUDE SINGLES, FAMILIES, AND COUPLES OF ALL AGES AND ETHNICITIES.

  • DURING THE REPORTING PERIOD, HOPE INCREASED THEIR INVENTORY BY 44 NEW HOUSING UNITS. THE HOUSING SITES INCLUDE THE YOUTH CENTER (22 UNITS), KANI LE'A APARTMENTS (12 2BR UNITS), AND HALE ULU LEHUA (10 UNITS). OF THE THREE NEW HOUSING LOCATIONS, TWO WERE LEASED, WHILE THE OTHER ONE WAS PURCHASED.CUMULATIVELY, THROUGH HOUSING PROGRAMS ALONE, HOPE SERVED 390 HOUSEHOLDS, WITH 64% OF PROGRAM EXITS EXITING TO A PERMANENT LIVING SITUATION.

    Expenses $4,822,980

  • THIS YEAR, HOPE EXPANDED ITS MEDICAID REIMBURSABLE FEE FOR SERVICE PROGRAMS, INCLUDING MEDICAID REIMBURSABLE PRE AND POST TENANCY HOUSING CASE MANAGEMENT FOR INDIVIDUALS WITH SEVERE MENTAL ILLNESS. IN THE MEDICAID PRE AND POST TENANCY CASE MANAGEMENT PROGRAMS, ALSO KNOWN AS COMMUNITY INTEGRATION SERVICES (CIS), HOPE SERVED 68 UNIQUE PARTICIPANTS, WITH 53% ACHIEVING PERMANENT HOUSING. FROM A QUALITY STANDPOINT, THIS PROGRAM WAS AWARDED AN ACCREDITATION FROM THE COMMITTEE ON THE ACCREDITATION OF REHABILITATION FACILITIES (CARF). THIS SOLIDIFIED THE ORGANIZATION'S STANDING AS A QUALITY PROVIDER OF BEHAVIORAL HEALTH CASE MANAGEMENT, AND ENSURED PROGRAM SUSTAINABILITY AND GROWTH AS THE ACCREDITATION IS OFTEN REQUIRED FOR FURTHER CREDENTIALING WITH INSURANCE AGENCIES OR OTHER FUNDING OPPORTUNITIES. KEYLY, THE CARF ACCREDITATION STRATEGICALLY ENABLED HOPE TO CONTRACT FOR MEDICAID REIMBURSABLE BEHAVIORAL HEALTH CASE MANAGEMENT, WHICH BEGAN IN OCTOBER. THE PROGRAM WAS SET TO HAVE A CAPACITY OF 200 ENROLLEES.

    Expenses $1,177,475 · Grants $1,726,087 · Revenue $2,554,416

  • HOPE SERVICES HAWAII MADE GREAT EFFORTS IN EXPANDING CAPACITY IN HEALTH SERVICES PROGRAMS. IN THE REALM OF MEDICAL RESPITE, WHICH PROVIDES SHORT TERM MEDICAL STABILIZATION AND HOUSING CASE MANAGEMENT POST INSTITUTIONAL STAY, HOPE FOCUSED ON EXPANDING CAPACITY. THIS FISCAL YEAR, BEDS GREW FROM 4 TO 18, THANKS TO NEW CONTRACTS WITH THE LOCAL HOSPITAL, 5 INSURANCE PAYERS, AND THE COUNTY OF HAWAII. THE NEW BEDS WERE HOUSED THAT THE NEW KAHUA KAHE MAILE CAMPUS, CONSISTING OF TWO ADJACENT 5 BEDROOM 4 BATHROOM HOMES. THE PROGRAM SERVED 65 INDIVIDUALS, WITH 27 EXITING TO SHELTER OR A FORM OF HOUSING. IN TERMS OF QUALITY, HOPE WAS ACCEPTED INTO A COHORT FOR THE NATIONAL INSTITUTE OF MEDICAL RESPITE CARE (NIMRC), WHICH CERTIFIES PROGRAMS TO PROVIDE MEDICAL RESPITE CARE. THIS WAS A CRUCIAL STRATEGY TO SECURE THE SUSTAINABILITY OF FUNDING SOURCES, AS MEDICAID ANTICIPATES TO REQUIRE THIS CERTIFICATION COME FY 2026-2027 TO BILL FOR SERVICE. AS OF JUNE 2026, THE MEDICAL RESPITE PROGRAM RECEIVED AN OUTSTANDING 98% FIDELITY TO THE MEASURES SCORE, INDICATING AMONGST THE HIGHEST CONFORMANCE TO QUALITY IN THE NATION. WHILE NOT CURRENTLY A BILLABLE SERVICE, HOPE SERVICES HAWAII WAS SELECTED TO HOST THE 2025 INTERNATIONAL STREET MEDICINE SYMPOSIUM IN HILO, HAWAII. THE SYMPOSIUM BROUGHT TOGETHER LEADERS IN STREET MEDICINE, HOMELESS PROGRAMS, AND GOVERNMENT ADMINISTRATORS. HOPE'S OWN STREET MEDICINE CURRENTLY CONSISTS OF A REGISTERED NURSE AND A PSYCHIATRIST. THE REGISTERED NURSE PERFORMED 574 INDIVIDUAL STREET MEDICINE ENCOUNTERS, WHILE THE PSYCHIATRIST ADMINISTERED 33 LONG ACTING INJECTABLE MEDICATIONS.

    Expenses $7,494,125

  • PROGRAMS WITHIN THE HEALTH SERVICES DEPARTMENT ADDRESS COMPREHENSIVE MEDICAL AND BEHAVIORAL HEALTH NEEDS INCLUDING SOCIAL SERVICES AND HOUSING CASE MANAGEMENT, WHICH INFLUENCE AND IMPACT AN INDIVIDUAL'S ABILITY FOR SELF-CARE AND PURPOSEFUL DAILY FUNCTION. EMPLOYING A MULTIDISCIPLINARY APPROACH IN COLLABORATION WITH COMMUNITY PARTNERS, HOPE SERVICES HAWAI'I STRIVES TO INCREASE THE HEALTH LITERACY AND LIFE SKILLS THAT EMPOWER INDIVIDUALS TO SUSTAIN LONG-TERM, OPTIMAL QUALITY OF LIFE. THE MEDICAL RESPITE PROGRAM UNIQUELY PROVIDES A SAFE, COMFORTABLE, AND NURTURING SETTING WHERE INDIVIDUALS CAN CONTINUE RECUPERATION FROM A HOSPITAL ADMISSION, AND/OR DECREASE THE RISK OF PREVENTABLE OR UNNECESSARY ADMISSION TO THE HOSPITAL. THE MEDICAL RESPITE PROGRAM GREW FROM FOUR BEDS IN SEPTEMBER 2022 TO 12 BEDS IN JULY 2024, AND THEN TO 18 BEDS IN SEPTEMBER 2024. FROM MARCH 2023 THROUGH AUGUST 2024, 43 PATIENTS WERE ACCEPTED INTO A MEDICAL RESPITE BED. AN ADDITIONAL 20 PATIENTS WITH LOWER ACUITY WERE PLACED IN AN EMERGENCY SHELTER THROUGH THE MEDICAL RESPITE REFERRAL PROCESS. THE STREET AND SHELTER MEDICINE PROGRAMS OFFER HEALTH ASSESSMENT, EDUCATION, BASIC WOUND CARE, AND CARE PLAN GUIDANCE TO UNSHELTERED INDIVIDUALS AND TO THOSE IN EMERGENCY OR TRANSITIONAL SHELTERS, RESPECTIVELY, WHO ARE EXPERIENCING BARRIERS TO ACCESSING MEDICAL ATTENTION. THE STREET AND SHELTER MEDICINE PROGRAMS FOLLOW A PREVENTION AND EARLY INTERVENTION MODEL OF HEALTHCARE THAT PROMOTES OPTIMAL HEALTH AS A FOUNDATION FOR ACHIEVING LIFE GOALS. FROM APRIL 2023 THROUGH AUGUST 2024, THERE WERE 260 STREET MEDICINE ENCOUNTERS AND 273 SHELTER MEDICINE ENCOUNTERS. SUPPLEMENTAL SERVICES COORDINATED BY THE HEALTH SERVICES TEAM INCLUDE VACCINATION CLINICS, TB SCREENING CLINICS, VISION EXAMS WITH THE PROVISION OF FREE GLASSES, MOBILE PRIMARY CARE APPOINTMENTS, TWO NALOXONE VENDING MACHINES, AND PARTICIPATION IN COMMUNITY HEALTH EVENTS TO PROVIDE INFORMATION, EDUCATION, AND WOUND CARE.

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

  • Peter Hoffmann

    PRESIDENT

    Total calculated
    $0
    Hours/week
    1
  • Charlene Iboshi

    VICE PRESIDENT

    Total calculated
    $0
    Hours/week
    1
  • Michael Stimson

    TREASURER

    Total calculated
    $0
    Hours/week
    1
  • Rev Robert Stark Sss

    SECRETARY

    Total calculated
    $0
    Hours/week
    1
  • Dean Au

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Laurie Higashi

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • David Kurohara

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Renee Rivera

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Brandee Menino

    CHIEF EXEC. OFFICER

    Total calculated
    $194,709
    From this org
    $172,296
    From related orgs
    $0
    Other
    $22,413
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $148,666
    Bonus
    $16,688
    Other
    $6,942
    Deferred
    $0
    Nontaxable benefits
    $22,413
    Filer's total
    $194,709
  • Shelly Toledo

    CHIEF FINANCIAL OFFICER

    Total calculated
    $153,836
    From this org
    $122,893
    From related orgs
    $0
    Other
    $30,943
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $122,893
    Bonus
    $0
    Other
    $0
    Deferred
    $8,835
    Nontaxable benefits
    $22,108
    Filer's total
    $153,836
  • Kali French

    CHIEF OPERATING OFFICER

    Total calculated
    $137,802
    From this org
    $129,184
    From related orgs
    $0
    Other
    $8,618
    Hours/week
    40
  • Denise Oguma

    DIRECTOR OF OPERATIONS

    Total calculated
    $130,161
    From this org
    $106,955
    From related orgs
    $0
    Other
    $23,206
    Hours/week
    40
  • Deborah Fried

    DIRECTOR OF HEALTH SERVICE

    Total calculated
    $144,351
    From this org
    $126,900
    From related orgs
    $0
    Other
    $17,451
    Hours/week
    40

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Answered yes

  • 3 · Compensation committee
  • 3 · Form 990 of other organizations
  • 3 · Written employment contract
  • 3 · Approval by the board or compensation committee

Answered no

  • 4a · Severance or change-of-control payment
  • 4b · Supplemental nonqualified retirement plan
  • 4c · Equity-based compensation arrangement
  • 5a · Pay contingent on this organization's revenues
  • 5b · Pay contingent on a related organization's revenues
  • 6a · Pay contingent on this organization's net earnings
  • 6b · Pay contingent on a related organization's net earnings
  • 7 · Other non-fixed payments
  • 8 · Paid under the initial-contract exception

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Related organizations on this return

Schedule R Part II: tax-exempt organizations related to the filer by control. It does not record shared board members or money.

Provenance

Return type
form_990
Tax year
2024
Filed
20 August 2026
IRS schema version
2024v5.5
Source object
202602329349301625

Check it against the return as filed: the GivingTuesday Data Lake hosts a public copy of the original XML.

The source document this was parsed from is served over the API, which is where bulk and document access live.