Skip to content
Nonprofiteer
← All organizations

HOPE SERVICES HAWAII INC

EIN 27-3412984 HILO, HI

Revenue 2024
$18,922,561
Expenses 2024
$15,793,474

Program services were 85.4% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
Classification
1000
Street
357 WAIANUENUE AVE

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Group exemption

A subordinate covered by the group exemption of UNITED STATES CATHOLIC CONFERENCE (EIN 53-0196617). matched by us

The IRS lists each organization's group exemption number; we match a subordinate to its central organization by that number and the affiliation code the IRS assigns.

Mission and programs · 2024

Mission

NONE

Activities or mission (Part I)

HOPE SERVICES HAWAII (HOPE) WORKS TO BRING TO LIFE GOSPEL VALUES OF JUSTICE, LOVE, COMPASSION AND HOPE THROUGH SERVICE, EMPOWERMENT AND ADVOCACY BY WORKING TO MAKE HOMELESSNESS RARE, BRIEF, AND NON-RECURRING ON HAWAI'I ISLAND. HOPE ENACTS THIS MISSION BY PROVIDING SERVICES SUCH AS HOUSING CASE MANAGEMENT, ACQUIRING AND LEASING HOUSING UNITS, AND BY PROVIDING WRAPAROUND CLINICAL/MEDICAL SUPPORT SERVICES. THE POPULATIONS SERVED INCLUDE THE LITERALLY HOMELESS, INDIVIDUALS AT RISK OF HOMELESSNESS, AND INDIVIDUALS WHO WOULD BE HOMELESS POST MEDICAL PROCEDURE IF THEY WERE NOT PROVIDED WITH SHELTER. DEMOGRAPHICS INCLUDE SINGLES, FAMILIES, AND COUPLES OF ALL AGES AND ETHNICITIES.

  • DURING THE REPORTING PERIOD, HOPE INCREASED THEIR INVENTORY BY 44 NEW HOUSING UNITS. THE HOUSING SITES INCLUDE THE YOUTH CENTER (22 UNITS), KANI LE'A APARTMENTS (12 2BR UNITS), AND HALE ULU LEHUA (10 UNITS). OF THE THREE NEW HOUSING LOCATIONS, TWO WERE LEASED, WHILE THE OTHER ONE WAS PURCHASED.CUMULATIVELY, THROUGH HOUSING PROGRAMS ALONE, HOPE SERVED 390 HOUSEHOLDS, WITH 64% OF PROGRAM EXITS EXITING TO A PERMANENT LIVING SITUATION.

    Expenses $4,822,980

  • THIS YEAR, HOPE EXPANDED ITS MEDICAID REIMBURSABLE FEE FOR SERVICE PROGRAMS, INCLUDING MEDICAID REIMBURSABLE PRE AND POST TENANCY HOUSING CASE MANAGEMENT FOR INDIVIDUALS WITH SEVERE MENTAL ILLNESS. IN THE MEDICAID PRE AND POST TENANCY CASE MANAGEMENT PROGRAMS, ALSO KNOWN AS COMMUNITY INTEGRATION SERVICES (CIS), HOPE SERVED 68 UNIQUE PARTICIPANTS, WITH 53% ACHIEVING PERMANENT HOUSING. FROM A QUALITY STANDPOINT, THIS PROGRAM WAS AWARDED AN ACCREDITATION FROM THE COMMITTEE ON THE ACCREDITATION OF REHABILITATION FACILITIES (CARF). THIS SOLIDIFIED THE ORGANIZATION'S STANDING AS A QUALITY PROVIDER OF BEHAVIORAL HEALTH CASE MANAGEMENT, AND ENSURED PROGRAM SUSTAINABILITY AND GROWTH AS THE ACCREDITATION IS OFTEN REQUIRED FOR FURTHER CREDENTIALING WITH INSURANCE AGENCIES OR OTHER FUNDING OPPORTUNITIES. KEYLY, THE CARF ACCREDITATION STRATEGICALLY ENABLED HOPE TO CONTRACT FOR MEDICAID REIMBURSABLE BEHAVIORAL HEALTH CASE MANAGEMENT, WHICH BEGAN IN OCTOBER. THE PROGRAM WAS SET TO HAVE A CAPACITY OF 200 ENROLLEES.

    Expenses $1,177,475 · Grants $1,726,087 · Revenue $2,554,416

  • HOPE SERVICES HAWAII MADE GREAT EFFORTS IN EXPANDING CAPACITY IN HEALTH SERVICES PROGRAMS. IN THE REALM OF MEDICAL RESPITE, WHICH PROVIDES SHORT TERM MEDICAL STABILIZATION AND HOUSING CASE MANAGEMENT POST INSTITUTIONAL STAY, HOPE FOCUSED ON EXPANDING CAPACITY. THIS FISCAL YEAR, BEDS GREW FROM 4 TO 18, THANKS TO NEW CONTRACTS WITH THE LOCAL HOSPITAL, 5 INSURANCE PAYERS, AND THE COUNTY OF HAWAII. THE NEW BEDS WERE HOUSED THAT THE NEW KAHUA KAHE MAILE CAMPUS, CONSISTING OF TWO ADJACENT 5 BEDROOM 4 BATHROOM HOMES. THE PROGRAM SERVED 65 INDIVIDUALS, WITH 27 EXITING TO SHELTER OR A FORM OF HOUSING. IN TERMS OF QUALITY, HOPE WAS ACCEPTED INTO A COHORT FOR THE NATIONAL INSTITUTE OF MEDICAL RESPITE CARE (NIMRC), WHICH CERTIFIES PROGRAMS TO PROVIDE MEDICAL RESPITE CARE. THIS WAS A CRUCIAL STRATEGY TO SECURE THE SUSTAINABILITY OF FUNDING SOURCES, AS MEDICAID ANTICIPATES TO REQUIRE THIS CERTIFICATION COME FY 2026-2027 TO BILL FOR SERVICE. AS OF JUNE 2026, THE MEDICAL RESPITE PROGRAM RECEIVED AN OUTSTANDING 98% FIDELITY TO THE MEASURES SCORE, INDICATING AMONGST THE HIGHEST CONFORMANCE TO QUALITY IN THE NATION. WHILE NOT CURRENTLY A BILLABLE SERVICE, HOPE SERVICES HAWAII WAS SELECTED TO HOST THE 2025 INTERNATIONAL STREET MEDICINE SYMPOSIUM IN HILO, HAWAII. THE SYMPOSIUM BROUGHT TOGETHER LEADERS IN STREET MEDICINE, HOMELESS PROGRAMS, AND GOVERNMENT ADMINISTRATORS. HOPE'S OWN STREET MEDICINE CURRENTLY CONSISTS OF A REGISTERED NURSE AND A PSYCHIATRIST. THE REGISTERED NURSE PERFORMED 574 INDIVIDUAL STREET MEDICINE ENCOUNTERS, WHILE THE PSYCHIATRIST ADMINISTERED 33 LONG ACTING INJECTABLE MEDICATIONS.

    Expenses $7,494,125

  • PROGRAMS WITHIN THE HEALTH SERVICES DEPARTMENT ADDRESS COMPREHENSIVE MEDICAL AND BEHAVIORAL HEALTH NEEDS INCLUDING SOCIAL SERVICES AND HOUSING CASE MANAGEMENT, WHICH INFLUENCE AND IMPACT AN INDIVIDUAL'S ABILITY FOR SELF-CARE AND PURPOSEFUL DAILY FUNCTION. EMPLOYING A MULTIDISCIPLINARY APPROACH IN COLLABORATION WITH COMMUNITY PARTNERS, HOPE SERVICES HAWAI'I STRIVES TO INCREASE THE HEALTH LITERACY AND LIFE SKILLS THAT EMPOWER INDIVIDUALS TO SUSTAIN LONG-TERM, OPTIMAL QUALITY OF LIFE. THE MEDICAL RESPITE PROGRAM UNIQUELY PROVIDES A SAFE, COMFORTABLE, AND NURTURING SETTING WHERE INDIVIDUALS CAN CONTINUE RECUPERATION FROM A HOSPITAL ADMISSION, AND/OR DECREASE THE RISK OF PREVENTABLE OR UNNECESSARY ADMISSION TO THE HOSPITAL. THE MEDICAL RESPITE PROGRAM GREW FROM FOUR BEDS IN SEPTEMBER 2022 TO 12 BEDS IN JULY 2024, AND THEN TO 18 BEDS IN SEPTEMBER 2024. FROM MARCH 2023 THROUGH AUGUST 2024, 43 PATIENTS WERE ACCEPTED INTO A MEDICAL RESPITE BED. AN ADDITIONAL 20 PATIENTS WITH LOWER ACUITY WERE PLACED IN AN EMERGENCY SHELTER THROUGH THE MEDICAL RESPITE REFERRAL PROCESS. THE STREET AND SHELTER MEDICINE PROGRAMS OFFER HEALTH ASSESSMENT, EDUCATION, BASIC WOUND CARE, AND CARE PLAN GUIDANCE TO UNSHELTERED INDIVIDUALS AND TO THOSE IN EMERGENCY OR TRANSITIONAL SHELTERS, RESPECTIVELY, WHO ARE EXPERIENCING BARRIERS TO ACCESSING MEDICAL ATTENTION. THE STREET AND SHELTER MEDICINE PROGRAMS FOLLOW A PREVENTION AND EARLY INTERVENTION MODEL OF HEALTHCARE THAT PROMOTES OPTIMAL HEALTH AS A FOUNDATION FOR ACHIEVING LIFE GOALS. FROM APRIL 2023 THROUGH AUGUST 2024, THERE WERE 260 STREET MEDICINE ENCOUNTERS AND 273 SHELTER MEDICINE ENCOUNTERS. SUPPLEMENTAL SERVICES COORDINATED BY THE HEALTH SERVICES TEAM INCLUDE VACCINATION CLINICS, TB SCREENING CLINICS, VISION EXAMS WITH THE PROVISION OF FREE GLASSES, MOBILE PRIMARY CARE APPOINTMENTS, TWO NALOXONE VENDING MACHINES, AND PARTICIPATION IN COMMUNITY HEALTH EVENTS TO PROVIDE INFORMATION, EDUCATION, AND WOUND CARE.

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2024

As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • PETER HOFFMANN

    PRESIDENT

    Total calculated
    $0
    Hours/week
    1

  • CHARLENE IBOSHI

    VICE PRESIDENT

    Total calculated
    $0
    Hours/week
    1

  • MICHAEL STIMSON

    TREASURER

    Total calculated
    $0
    Hours/week
    1

  • REV ROBERT STARK SSS

    SECRETARY

    Total calculated
    $0
    Hours/week
    1

  • DEAN AU

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • LAURIE HIGASHI

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • DAVID KUROHARA

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • RENEE RIVERA

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1

  • BRANDEE MENINO

    CHIEF EXEC. OFFICER

    Total calculated
    $194,709
    From this org
    $172,296
    From related orgs
    $0
    Other
    $22,413
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $148,666
    Bonus
    $16,688
    Other
    $6,942
    Deferred
    $0
    Nontaxable benefits
    $22,413
    Filer's total
    $194,709

  • SHELLY TOLEDO

    CHIEF FINANCIAL OFFICER

    Total calculated
    $153,836
    From this org
    $122,893
    From related orgs
    $0
    Other
    $30,943
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $122,893
    Bonus
    $0
    Other
    $0
    Deferred
    $8,835
    Nontaxable benefits
    $22,108
    Filer's total
    $153,836

  • KALI FRENCH

    CHIEF OPERATING OFFICER

    Total calculated
    $137,802
    From this org
    $129,184
    From related orgs
    $0
    Other
    $8,618
    Hours/week
    40

  • DENISE OGUMA

    DIRECTOR OF OPERATIONS

    Total calculated
    $130,161
    From this org
    $106,955
    From related orgs
    $0
    Other
    $23,206
    Hours/week
    40

  • DEBORAH FRIED

    DIRECTOR OF HEALTH SERVICE

    Total calculated
    $144,351
    From this org
    $126,900
    From related orgs
    $0
    Other
    $17,451
    Hours/week
    40

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2024
    Revenue
    $18,922,561
    Expenses
    $15,793,474
    Contributions
    $16,362,310
    Grants paid
    $1,726,087
  • 2023
    Revenue
    $13,616,805
    Expenses
    $12,449,576
    Contributions
    $12,335,584
    Grants paid
    $1,557,308
  • 2022
    Revenue
    $10,921,498
    Expenses
    $10,677,241
    Contributions
    $10,204,313
    Grants paid
    $1,914,224

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $13,817,907
    Expenses
    $14,366,713
    Assets (EOY)
    $6,288,391

  • 2020 · 990

    Revenue
    $14,894,055
    Expenses
    $13,858,604
    Assets (EOY)
    $6,998,663

  • 2019 · 990

    Revenue
    $11,148,325
    Expenses
    $8,962,518
    Assets (EOY)
    $6,169,625

  • 2018 · 990

    Revenue
    $6,086,751
    Expenses
    $6,073,019
    Assets (EOY)
    $2,604,498

  • 2017 · 990

    Revenue
    $6,121,575
    Expenses
    $5,456,143
    Assets (EOY)
    $2,693,674

  • 2016 · 990

    Revenue
    $3,994,469
    Expenses
    $4,369,365
    Assets (EOY)
    $1,675,547

  • 2015 · 990

    Revenue
    $3,722,444
    Expenses
    $4,096,884
    Assets (EOY)
    $1,988,964

  • 2014 · 990

    Revenue
    $5,613,465
    Expenses
    $4,597,811
    Assets (EOY)
    $2,265,688

  • 2013 · 990

    Revenue
    $4,490,556
    Expenses
    $4,401,435
    Assets (EOY)
    $2,071,721

  • 2012 · 990

    Revenue
    not reported
    Expenses
    $4,026,837
    Assets (EOY)
    $2,051,733

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

Related organizations

From Schedule R Part II, where a filer lists the tax-exempt organizations it is related to by control. It does not record shared board members or money.

Declared on its 2024 return

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Not present in the most recent drop.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 13 October 2026 and read 26 October 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.