Form 990 for tax year 2023

Totals

Total revenue

$23,009,468

Total expenses

$22,593,133

Contributions and grants received

$17,629,664

Grants paid

$0

Program service revenue

$6,843,055

Investment income

$86,466

Other revenue

-$1,549,717

Total assets, end of year

$44,217,175

Total liabilities, end of year

$4,904,054

Net assets or fund balances, end of year

$39,313,121

Program services expenses (Part IX)

$20,168,163

Management and general expenses

$1,967,060

Fundraising expenses

$457,910

Program service expenses (Part III)

$20,168,163

Program services were 89.3% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

Line items

Every line the filer filed in Parts VIII, IX and X, as filed and in filed order. Blank columns are left out, and the lines are not forced to add up to the totals above.

Mission and programs · 2023

• EMERGENCY SHELTER AND FOOD PROGRAMS:DURING FY 2024, THE IHS EMERGENCY SHELTER PROGRAM AT SUMNER MEN'S AND KAAAHI WOMEN'S AND FAMILY SHELTERS PROVIDED 87,679 BED NIGHTS TO 1,124 UNDUPLICATED GUESTS. THIS CONSISTED OF 601 SINGLE MEN, 306 SINGLE WOMEN, AND 222 FAMILY MEMBERS (61 FAMILIES). 109 SINGLE MEN, 53 SINGLE WOMEN, AND 24 FAMILIES EXITED INTO TRANSITIONAL OR PERMANENT HOUSING.THE IHS MEAL PROGRAM SERVED 284,2785 MEALS THROUGHOUT THE YEAR TO SHELTER GUESTS. THIS INCLUDES THREE MEALS PER DAY AT KAAAHI AND SUMNER EMERGENCY SHELTERS, HALE MAULIOLA HOUSING NAVIGATION CENTER, AND SPECIALTY SHELTERS. IN ADDITION, THE ORGANIZATION OFFERED MONTHLY FOOD DISTRIBUTIONS TO HELP REPLENISH HOUSEHOLD PANTRIES IN THE COMMUNITY.THE HALE MAULIOLA HOUSING NAVIGATION CENTER, WHICH OPENED IN NOVEMBER 2015, ENTERED ITS EIGHTH YEAR OF SERVICE. IN THE FISCAL YEAR, THE PROJECT SERVED 332 HOMELESS ADULTS FROM SINGLES AND COUPLES HOUSEHOLDS WITH EMERGENCY SHELTER, CASE MANAGEMENT, AND TARGETED HOUSING SERVICES. A TOTAL OF 252 CLIENTS EXITED, WITH 56 (22%) ENTERING INTO HOUSING PLACEMENTS. IHS WAS OPERATING THE TUTU BERT'S HOUSE (TBH 1, 2, 3, 4) MEDICAL SPECIALTY SHELTERS FOR HOMELESS ADULTS EXITING LOCAL HOSPITALS AT THE BEGINNING OF THE FISCAL YEAR. TBH 5 (OFFLINE SINCE APRIL 2022) COMPLETED RENOVATIONS AND REOPENED IN AUGUST 2023. TBH3 CLOSED IN AUGUST 2023 AND TBH1 WAS REPURPOSED AS THE NEW LOCATION FOR THE VET HOUSE SHELTER IN MAY 2024. DURING THE FISCAL YEAR, 219 PERSONS WERE SERVED BY THE TBH PROGRAM AND 192 EXITED, WITH 60 (31%) ENTERING INTO HOUSING AND 29 (15%) ENTERING SHELTERS. KALIHI UKA RECOVERY HOUSE (KURH), A SPECIALTY SHELTER FOR HOMELESS ADULTS WITH BEHAVIORAL HEALTH TREATMENT NEEDS, ENTERED ITS SIXTH YEAR OF SERVICE. KURH SERVED 132 CLIENTS, EXITING 121, OF WHOM 29 (24%) EXITED INTO HOUSING, 3 (3%) TO SHELTERS, AND 41 (34%) TO RESIDENTIAL TREATMENT FACILITIES.

  Expenses $9,666,728 · Revenue $2,686,587

• HOUSING AND OTHER SUPPORTIVE SERVICES PROGRAMS:IHS DELIVERS NUMEROUS PROGRAMS THAT FOCUS ON REHOUSING AND STABILIZING INDIVIDUALS AND FAMILIES IN HOUSING, ALONG WITH PROMOTING SELF-SUFFICIENCY.IHS' CONTINUUM OF CARE (COC) FUNDED HOME AT LAST PERMANENT SUPPORTIVE HOUSING PROGRAM SERVED 96 CHRONICALLY HOMELESS PERSONS BY ASSISTING THEM TO OBTAIN OR REMAIN IN PERMANENT SUPPORTIVE HOUSING DURING THE YEAR. IHS' HOUSING FIRST PROGRAM PROVIDED HOUSING TO 120 HOUSEHOLDS COMPRISING THE MOST VULNERABLE CHRONICALLY HOMELESS. IHS' HOMELESS PREVENTION AND RAPID RE-HOUSING PROGRAMS PROVIDE ASSISTANCE TO HOUSEHOLDS WHO RECENTLY BECAME HOMELESS OR ARE ON THE VERGE OF HOMELESSNESS DUE TO AN EVENT THAT AFFECTED THE HOUSEHOLD SUCH AS JOB LOSS, ILLNESS, ETC. THE STATE HPO RRH PROGRAM ASSISTED 456 HOUSEHOLDS WITH 925 HOUSEHOLD MEMBERS TO KEEP OR PLACE THEM IN HOUSING. TO QUALIFY, THESE HOUSEHOLDS MUST DEMONSTRATE THAT THEY WILL BE SELF-SUFFICIENT FOLLOWING THIS TEMPORARY ASSISTANCE. WE COLLABORATE WITH NUMEROUS OTHER ORGANIZATIONS TO OFFER FINANCIAL MANAGEMENT SKILL BUILDING TO THE PARTICIPANTS IN THIS PROGRAM, AS THESE SKILLS ARE CRITICAL TO MAINTAINING FINANCIAL STABILITY. ALONG WITH HOUSING PROGRAMS, IHS HELPS PEOPLE PREPARE FOR OR SUSTAIN THEMSELVES IN STABLE HOUSING BY PROMOTING A CULTURE OF SELF-RESPONSIBILITY, OFFERING EMPLOYMENT SUPPORT WITH JOB SEARCH, WRITING RESUMES, PREPARING FOR INTERVIEWS AND OTHER SUPPORTIVE EMPLOYMENT COUNSELING THROUGH OUR HELE 2 WORK PROGRAM. 790 PERSONS PARTICIPATED AND 289 GAINED JOBS. THIS ALSO INCLUDES OUR TAKING ROOT URBAN AGRICULTURE PROGRAM WHERE SHELTER GUESTS DEVELOP JOB SKILLS BY PARTICIPATING IN ON-SITE GARDENING CLASSES. THIS PROGRAM HAD 49 PARTICIPANTS, WITH 4 PARTICIPANTS GAINING EMPLOYMENT. ADDITIONALLY, THE NEW LEAF CUSTODIAL, MAINTENANCE, AND LANDSCAPING TRAINING PROGRAM ENROLLED 24 PARTICIPANTS IN ON THE JOB LEARNING PROJECTS, COMPLETING A TOTAL OF 406 PROJECTS, AND RESULTING IN 13 PARTICIPANTS BEING HIRED FOR EMPLOYMENT. REDEMPTION KAUHALE (TRANSITIONAL HOUSING FOR HOMELESS MEN REENTERING THE COMMUNITY FROM JAIL OR PRISON, INCLUDING PROBATIONERS AND PAROLEES) SERVED 62 TOTAL CLIENTS ACROSS THREE PHYSICAL SITES (HALINA, PEARL CITY, AND KALIHI). OPENED IN MAY 2024, PAEPAE HOU MEN'S TRANSITIONAL HOUSING (KAUHALE O KA HO'OLOLI HO'OLA) IS A TRANSITIONAL HOUSING PROGRAM FOR HOMELESS MEN RECOVERING FROM ADDICTIONS WHO HAVE COMPLETED TREATMENT. THE PROGRAM SERVED 11 MEN WITH 1 EXITING TO TEMPORARY HOUSING - KAHAUIKI VILLAGE (PERMANENT HOUSING PROGRAM FOR FORMERLY HOMELESS HOUSEHOLDS) SERVED 154 HOUSEHOLDS (140 FAMILIES AND 14 KUPUNA) COMPRISING 679 INDIVIDUALS (14 KUPUNA, 332 FAMILY, AND 333 CHILDREN) WITH PERMANENT HOUSING, CASE MANAGEMENT, AND SUPPORTIVE PROGRAMS.OTHER SUPPORTIVE SERVICES PROGRAMS INCLUDE SPECIALIZED CASE MANAGEMENT PROGRAMS FOR SHELTER RESIDENTS WHICH MAKE NUMEROUS REFERRALS TO OTHER COMMUNITY SERVICES SUCH AS PRIMARY HEALTH, MENTAL SUBSTANCE ABUSE TREATMENT OR OTHER SOCIAL SERVICES. THE IHS FAMILY PROGRAM SERVED 122 (68 SCHOOL AGED) UNDUPLICATED HOMELESS CHILDREN IN MAINTAINING THEIR ACADEMIC PERFORMANCE THROUGH AFTER-SCHOOL HOMEWORK SUPPORT, ENRICHMENT ACTIVITIES AND COORDINATION WITH CHILDREN'S SCHOOLS. 26 CHILDREN PARTICIPATED IN A 6-WEEK SUMMER FUN PROGRAM.OUTREACH TEAMS PROVIDE ASSERTIVE OUTREACH AND NEEDS ASSESSMENTS TO UNSHELTERED HOMELESS ADULTS AND FAMILIES, WITH FACILITATION OF SERVICES INCLUDING PSYCHIATRIC EVALUATION, SUBSTANCE ABUSE TREATMENT, AND TRANSITION INTO EMERGENCY SHELTER AND STABLE HOUSING. THE TEAM SERVED A TOTAL OF 614 INDIVIDUALS IN URBAN HONOLULU, WAIKIKI, MOILIILI, EAST HONOLULU, AND WINDWARD OAHU. THEY EXPANDED TO SERVE HOUSEHOLDS IN THE EWA AND WAIANAE COAST AS WELL.

  Expenses $5,568,117 · Revenue $390,120

• COMMUNITY BASED CASE MANAGEMENT PROGRAM:IHS' CCS CASE MANAGEMENT PROGRAM SERVED 387 ADULT CONSUMERS WHO HAVE SERIOUS MENTAL ILLNESS (SMI). THE HOMELESS INTENSIVE CASE MANAGEMENT PLUS (HICM+) PROGRAM SERVED 356 HIGH UTILIZER ADULT CLIENTS WITH SUSPECTED SEVERE MENTAL ILLNESS. TARGETED OUTCOMES INCLUDED REDUCING HOSPITALIZATIONS, ARRESTS AND LINKAGE TO TREATMENT. THE CIS PROGRAM SERVED 78 ADULTS WITH MEDICAL NEEDS WHO WERE HOMELESS OR AT RISK FOR HOMELESSNESS.

  Expenses $2,150,252 · Revenue $1,971,446

• VOLUNTEER PROGRAM:VOLUNTEERS PARTICIPATED IN ACTIVITIES RANGING FROM SERVING MEALS, ASSISTING WITH SHELTER PROJECTS, TUTORING CHILDREN, PREPARING OR EVALUATING CLIENT RESUMES, OFFICE ASSISTANCE, PRO-BONO PROFESSIONAL SERVICES, ETC. IN FY 2024, 322 INDIVIDUAL VOLUNTEERS DONATED OVER 9,557 HOURS AND 238 GROUPS (AVERAGE 16 PEOPLE PER GROUP) DONATED 13,241 HOURS OF ASSISTANCE. THESE CONTRIBUTIONS OF TIME AND EFFORT ARE CONTINUING EVIDENCE OF COMMUNITY ALOHA AND COMMITMENT TO OUR MISSION OF ENDING HOMELESSNESS.MEDICAL SERVICES: IN FY 2024 IHS MEDICAL SERVICES CONTINUED TO PROVIDE CONTRACTED PSYCHIATRY SERVICES IN ADDITION TO SUPPORTING THE SHELTERS WITH MEDICATION MANAGEMENT, WOUND CARE, AND REFERRALS TO URGENT OR PRIMARY CARE. 3,324 VISITS (INCLUDING 488 FOR PSYCHIATRIC CARE) WERE PROVIDED TO 868 INDIVIDUALS. IN JUNE 2023 IHS OPENED THE IMI OLA PIHA HOMELESS TRIAGE AND TREATMENT CENTER TO RECEIVE CLIENT REFERRALS. IN FY 2024, THE PROGRAM SERVED 202 CLIENTS, WITH 8 EXITS TO PERMANENT HOUSING, 101 TO TRANSITIONAL HOUSING, 12 TO OTHER SHELTERS, AND 3 TO FOSTER/NURSING HOMES.

  Expenses $2,783,066 · Revenue $162,738

As filed on the 2023 return. The filer continues this part on Schedule O, which is not shown here.

Listed in Part VII

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us.

Schedule J

Part I's answers as filed. A line not listed was left unanswered; on lines 1a and 3 that means the box was not checked.

Grants on this return

No itemized grants to organizations on this return.

Provenance

Return type

form_990

Tax year

2023

Filed

15 May 2025

IRS schema version

2023v6.0

Source object

202531359349316108

Check it against the return as filed: the GivingTuesday Data Lake hosts a public copy of the original XML.

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