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VOLUNTEER BEHAVIORAL HEALTH CARE SYSTEM

EIN 62-1589440 CHATTANOOGA, TN

Largest nonprofits in Tennessee

Revenue 2024
$94,980,636
Expenses 2024
$81,595,630

Program services were 80.4% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
F30Z
Classification
1200
Street
PO BOX 4755

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Other organizations at this address

1 other organization in the IRS Business Master File lists the same street address. matched by us

We match the street line and ZIP code as the IRS gives them, ignoring case and outer spaces and nothing else, so "AVE" and "AVENUE" count as different streets and this list can miss some. A shared address can mean related organizations or a shared office, but it can also be a registered agent, a mail drop or a service provider holding mail for unrelated clients. It is not, by itself, evidence that two organizations are connected.

Mission and programs · 2024

Mission

PROVIDE BEHAVIORAL HEALTH SERVICES TO CLIENTS LOCATED IN MIDDLE AND EAST TENNESSEE

  • MEDICAL SERVICES - VOLUNTEER PROVIDES PSYCHIATRIC EVALUATIONS AND MEDICATION MANAGEMENT SERVICES PERFORMED BY MD'S AND NURSE PRACTITIONERS FOR POPULATION GROUPS SERVED WITHIN THE VOLUNTEER SYSTEM.

    Expenses $5,475,967 · Revenue $5,188,691

  • CASE MANAGEMENT CARE COORDINATION - CASE MANAGEMENT IS A SERIES OF ACTIONS TAKEN WHOSE MAJOR RESPONSIBILITIES ARE TO HELP A CLIENT MAKE INFORMED CHOICES, TO ASSURE TIMELY AND COST-EFFECTIVE ACCESS TO QUALITY SERVICES, AND TO HELP A CLIENT TO MAKE AND/OR TAKE ADVANTAGE OF OPPORTUNITIES FOR GROWTH AND PERSONAL ENHANCEMENT. CASE MANAGERS HELP TO ARRANGE PROVISION OF MEDICAL, CRISIS, VOCATIONAL AND HOUSING SERVICES AS NEEDED. SERVICES INCLUDE IDENTIFYING NEEDS AND STRENGTHS, DEVELOPING SHORT AND LONG TERM GOALS AND ASSISTING TO ACCESS SERVICES REQUIRED TO ACCOMPLISH THOSE GOALS. CASE MANAGEMENT IS PROVIDED THROUGHOUT THE VOLUNTEER SYSTEM.

    Expenses $8,818,460 · Revenue $16,540,228

  • CRISIS - CRISIS SERVICES ARE AVAILABLE 24 HOURS A DAY TO RESPOND TO ADULTS EXPERIENCING A MENTAL HEALTH CRISIS. A MENTAL HEALTH CRISIS IS AN EMERGENCY CONDITION THAT INVOLVES A SERIOUS DISRUPTION IN AN INDIVIDUAL'S DAILY FUNCTIONING. CRISIS SERVICES OFFERS INFORMATION AND CRISIS PHONE COUNSELING, FACE TO FACE CRISIS EVALUATION, TRIAGE AND REFERRALS BY MOBILE CRISIS TEAMS. CRISIS WALK-IN CENTERS ARE AVAILABLE IN CHATTANOOGA AND COOKEVILLE. FOLLOW-UP SERVICES INCLUDE ENCOURAGEMENT AND ASSISTANCE FOR THE INDIVIDUAL IN ACCESSING ON-GOING SERVICES.

    Expenses $4,696,044 · Revenue $5,804,446

  • THE ORGANIZATION PROVIDES ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT, DIAGNOSTIC EVALUATIONS, TREATMENT AND FOLLOW UP CARE FOR CLIENTS FROM LOCATIONS COVERING 31 COUNTIES IN MIDDLE AND EAST TENNESSEE.

    Expenses $46,589,380 · Revenue $4,403,586

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2024

As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • Brenda Harper

    DIRECTOR

    Total calculated
    $975
    From this org
    $975
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Jerry L Johnson

    SECRETARY/TREASURER

    Total calculated
    $1,700
    From this org
    $1,700
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Mark Crocker

    DIRECTOR

    Total calculated
    $1,500
    From this org
    $1,500
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Charles Morris

    DIRECTOR

    Total calculated
    $1,500
    From this org
    $1,500
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Yvonne L Peppers

    DIRECTOR

    Total calculated
    $1,275
    From this org
    $1,275
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Linda Bennett

    CHAIRMAN

    Total calculated
    $2,575
    From this org
    $2,575
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Drew Robinson

    VICE CHAIRMAN

    Total calculated
    $2,000
    From this org
    $2,000
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Grace Tomkins

    DIRECTOR

    Total calculated
    $1,200
    From this org
    $1,200
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Dr Tim Fournet

    DIRECTOR

    Total calculated
    $900
    From this org
    $900
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Chief James Hambrick

    DIRECTOR

    Total calculated
    $975
    From this org
    $975
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Bill Davis

    DIRECTOR

    Total calculated
    $1,200
    From this org
    $1,200
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Jeff Dickson

    DIRECTOR

    Total calculated
    $1,125
    From this org
    $1,125
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Ellyn Wilbur

    DIRECTOR

    Total calculated
    $1,500
    From this org
    $1,500
    From related orgs
    $0
    Other
    $0
    Hours/week
    1
  • Angela Hampton

    CHIEF ADMINISTRATIVE OFFICER

    Total calculated
    $145,354
    From this org
    $118,900
    From related orgs
    $0
    Other
    $26,454
    Hours/week
    40
  • Phyllis Persinger

    PRESIDENT/CEO

    Total calculated
    $296,154
    From this org
    $274,475
    From related orgs
    $0
    Other
    $21,679
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $274,475
    Bonus
    $0
    Other
    $0
    Deferred
    $10,979
    Nontaxable benefits
    $10,700
    Filer's total
    $296,154
  • Greg Lewis

    SR. CLINICAL DIRECTOR

    Total calculated
    $203,876
    From this org
    $186,200
    From related orgs
    $0
    Other
    $17,676
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $186,200
    Bonus
    $0
    Other
    $0
    Deferred
    $7,448
    Nontaxable benefits
    $10,228
    Filer's total
    $203,876
  • Richard French

    SENIOR VICE PRESIDENT

    Total calculated
    $235,297
    From this org
    $209,217
    From related orgs
    $0
    Other
    $26,080
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $209,217
    Bonus
    $0
    Other
    $0
    Deferred
    $8,369
    Nontaxable benefits
    $17,711
    Filer's total
    $235,297
  • Dawn Carlton

    CHIEF FINANCIAL OFFICER

    Total calculated
    $163,434
    From this org
    $136,000
    From related orgs
    $0
    Other
    $27,434
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $136,000
    Bonus
    $0
    Other
    $0
    Deferred
    $5,440
    Nontaxable benefits
    $21,994
    Filer's total
    $163,434
  • Gala Murray

    CHIEF COMPLIANCE OFFICER

    Total calculated
    $145,120
    From this org
    $129,250
    From related orgs
    $0
    Other
    $15,870
    Hours/week
    40
  • Missy Johnson

    CHIEF HUMAN RESOURCE OFFICER

    Total calculated
    $160,898
    From this org
    $125,900
    From related orgs
    $0
    Other
    $34,998
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $125,900
    Bonus
    $0
    Other
    $0
    Deferred
    $5,036
    Nontaxable benefits
    $29,962
    Filer's total
    $160,898
  • Aaron Hall

    CHIEF INFORMATION AND TECH OFFICER

    Total calculated
    $177,735
    From this org
    $159,033
    From related orgs
    $0
    Other
    $18,702
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $159,033
    Bonus
    $0
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $18,702
    Filer's total
    $177,735
  • Dr Troy Gilson

    MEDICAL DIRECTOR

    Total calculated
    $335,627
    From this org
    $301,855
    From related orgs
    $0
    Other
    $33,772
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $301,855
    Bonus
    $0
    Other
    $0
    Deferred
    $12,074
    Nontaxable benefits
    $21,698
    Filer's total
    $335,627
  • Donald Atkinson

    PYSCHIATRIST

    Total calculated
    $342,365
    From this org
    $320,667
    From related orgs
    $0
    Other
    $21,698
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $320,667
    Bonus
    $0
    Other
    $0
    Deferred
    $0
    Nontaxable benefits
    $21,698
    Filer's total
    $342,365
  • Angela C Stokes

    VP OF NURSING SERVICES

    Total calculated
    $228,616
    From this org
    $209,535
    From related orgs
    $0
    Other
    $19,081
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $209,535
    Bonus
    $0
    Other
    $0
    Deferred
    $8,381
    Nontaxable benefits
    $10,700
    Filer's total
    $228,616
  • Amanda Cook

    CHIEF BUSINESS DEVELOPMENT

    Total calculated
    $154,697
    From this org
    $141,700
    From related orgs
    $0
    Other
    $12,997
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $141,700
    Bonus
    $0
    Other
    $0
    Deferred
    $1,741
    Nontaxable benefits
    $11,256
    Filer's total
    $154,697

The first 25 listed. Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2024
    Revenue
    $94,980,636
    Expenses
    $81,595,630
    Contributions
    $61,805,352
    Grants paid
    $0
  • 2023
    Revenue
    $81,039,249
    Expenses
    $71,321,637
    Contributions
    $43,514,121
    Grants paid
    $0
  • 2022
    Revenue
    $68,964,713
    Expenses
    $64,200,725
    Contributions
    $30,158,702
    Grants paid
    $0

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $61,936,573
    Expenses
    $57,432,085
    Assets (EOY)
    $49,176,238
  • 2020 · 990

    Revenue
    $63,167,180
    Expenses
    $49,650,473
    Assets (EOY)
    $44,390,024
  • 2019 · 990

    Revenue
    $51,536,067
    Expenses
    $47,057,387
    Assets (EOY)
    $27,434,860
  • 2018 · 990

    Revenue
    $47,626,231
    Expenses
    $44,852,603
    Assets (EOY)
    $23,904,401
  • 2017 · 990

    Revenue
    $44,144,200
    Expenses
    $41,190,384
    Assets (EOY)
    $21,966,531
  • 2016 · 990

    Revenue
    $39,862,233
    Expenses
    $37,743,905
    Assets (EOY)
    $14,857,187
  • 2014 · 990

    Revenue
    $41,106,327
    Expenses
    $40,785,760
    Assets (EOY)
    $12,760,615
  • 2013 · 990

    Revenue
    $40,343,000
    Expenses
    $40,189,178
    Assets (EOY)
    $12,726,521
  • 2012 · 990

    Revenue
    not reported
    Expenses
    $40,835,086
    Assets (EOY)
    $13,372,654
  • 2011 · 990

    Revenue
    not reported
    Expenses
    $40,187,964
    Assets (EOY)
    $16,023,886

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

Related organizations

From Schedule R Part II, where a filer lists the tax-exempt organizations it is related to by control. It does not record shared board members or money.

Declared on its 2024 return

Declared as related by

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 13 October 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 13 October 2026 and read 1 November 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.