VETERANS OUTREACH CENTER INC

As filed

Subsection

03

Classification

1000

Street

459 SOUTH AVE

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Mission and programs · 2025

• Housing: Veterans Outreach Center owns and operates two facilities at The Veterans Outreach Center Gary B. Beikirch Residential Complex. Richards House has a total of 46 beds to serve homeless male veterans, and the Otto's Phoenix House has a total of 7 apartments to serve single woman as well as women with children. In 2025, 118 male veterans were provided shelter in our residential program as well as 8 women and 3 children. Richards House has 46 beds in congregate living for the purposes of emergency or transitional housing. Otto's Phoenix House, which has 7 private apartments for transitional and/or supportive living for single women as well as women with children. Continued on Schedule OHousing: (Continued) Four of the apartments house single women, two of them can house a single woman with two children and one with a single woman and 1 child. Each facility offers case management to help veterans achieve their goals. Following completion of program goals, these veterans are then transitioned into permanent housing. We also continue to operate Liberty Landing, which opened in 2020. It is the first affordable, permanent housing facility with veteran preference in Monroe County, and it includes 10 units set aside specifically for formerly homeless veterans with disabilities. Liberty Landing has 33 apartments with onsite program management by VOC and property management via our development partner, Conifer.This program is also supported by Government grants. Grants received for this program in 2025 totaled $1,073,351.

  Expenses $1,380,638 · Grants $40,645

• Supportive Services: VOC offered a portfolio of no-cost services available to all veterans and immediate family members. Services provided in 2025 included benefits counseling, temporary financial assistance, housing search assistance, peer mentoring, financial counseling, budget workshops, and legal counseling. VOC supported approximately 30 veterans through Veterans Treatment Court, a program designed to assist justice-involved veterans in avoiding incarceration, building healthy support networks, establishing economic stability, and leading successful lives. Continued on Schedule OSupportive Services: (Continued) Additionally, through a community partnership, 181 veterans participated in Lawyer for a Day, an opportunity hosted at VOC utilizing volunteer attorneys who donate their time and expertise. This service was utilized 245 times in 2025. VOC's dedicated female veterans programming served 267 individual veterans with services focused on the unique experiences and challenges faced during and after military service. VOC also continued providing remote support through web-based technology, assisting veterans both locally and across the country through 382 remote/off-site interactions. In partnership with RTS, VOC continued providing hundreds of free unlimited bus passes to veterans throughout Monroe County and the surrounding areas. Lastly, VOC staff conducted 294 outreach activities throughout the community to raise awareness of available veteran services and resources.This program is supported by Government grants. Grants received for this program in 2025 totaled $417,993.

  Expenses $633,578 · Grants $24,316

• Behavioral Health and Wellness Programs: VOC is dedicated to supporting the overall wellness of the Western New York veteran community while also leading the agency's trauma-informed care efforts through internal modeling, consultation, and training. The Behavioral Health team is led by a New York State Licensed Mental Health Counselor and provides crisis intervention, outreach, suicide prevention support, and both internal and external consultation. In 2025, the team served 696 individual clients through 1,271 total engagements and conducted 678 suicide screenings for 654 veterans. Continued on Schedule OBehavioral Health and Wellness Programs: (Continued) With a strong focus on suicide prevention and awareness, the team also provides regular wellness checks and serves as a critical support resource for both clients and staff. In 2025, VOC's Quartermaster Program served 1,048 veterans through 6,761 service interactions, providing essential daily living supplies such as food, clothing, and hygiene items. Additionally, VOC's Fitness Centerequipped with free weights, ellipticals, treadmills, and other exercise equipmentwas utilized by 153 veterans across 1,815 visits, reinforcing the connection between physical health and overall wellness.A key component of VOC's Wellness Programs is the Morale Center. In 2025, services offered included Peer Support & Substance Use Recovery Groups, Open Art Studio, Art Therapy, Plastic Model Building, Fitness Center Recreation, Massage Therapy, Hydromassage, Free Laundry Facilities, Reiki Therapy, Chess Club, Barber & Salon Services, Socialization Groups, Outdoor Wellness activities, and behavioral health support for both staff and clients on site. Veterans utilized these holistic wellness services a total of 2,160 times throughout the year. Additionally, 53 veterans participated in Outdoor Wellness programming, engaging in these activities 289 times. VOC benefits from strong community engagement, with skilled volunteers playing a vital role in delivering free services to local veterans. In 2025, 42 dedicated VOC volunteers contributed their time throughout the year, supported by an additional 455 volunteers for special events. Together, they logged a total of 6,280 hours of service. This volunteer-driven support is essential to extending the reach and impact of VOC's mission.

  Expenses $708,953 · Grants $1,831

• Career Services: VOC's Career Services provides vocational counseling, skills assessment, occupational skills training, resume preparation and job search assistance. In 2025, VOC's Career Services team assisted in placing 91 veterans in jobs - 61 in full-time positions (40 hours per week) and 29 in part-time positions (<40 hours per week), with an overall average wage of $19.24/hour. VOC's Veterans Community Technology Center (VCTC) had 1,556 visits by 257 unique veterans. VOC provided or funded career-based training to 318 veterans and conducted 238 classes, offering professional development and training opportunities.Flag Store: The store offers a wide selection of flags, accessories, military and patriotic merchandise for sale with any proceeds going to support Veterans Outreach Center's programs and services. The store also serves as a workforce development program by employing veterans to work part-time in the store. Veteran sales associates spend a portion of their week working in the store, and a portion completing professional development trainings on topics like retail management, marketing, inventory management, and more.

  Expenses $619,664 · Grants $5,241 · Revenue $60,582

As filed on the 2025 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2025

As listed in Part VII of the 2025 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

• 2025

  Revenue

  $4,414,932

  Expenses

  $4,946,430

  Contributions

  $4,277,917

  Grants paid

  $72,033

• 2024

  Revenue

  $6,570,831

  Expenses

  $4,865,740

  Contributions

  $6,324,564

  Grants paid

  $87,239

• 2023

  Revenue

  $4,867,505

  Expenses

  $4,181,180

  Contributions

  $4,669,915

  Grants paid

  $89,071

• 2022

  Revenue

  $5,282,917

  Expenses

  $3,741,326

  Contributions

  $5,273,524

  Grants paid

  $183,991

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

• 2021 · 990

  Revenue

  $5,967,513

  Expenses

  $3,274,537

  Assets (EOY)

  $10,292,940

• 2020 · 990

  Revenue

  $3,671,791

  Expenses

  $3,125,782

  Assets (EOY)

  $7,402,433

• 2019 · 990

  Revenue

  $3,433,261

  Expenses

  $2,770,823

  Assets (EOY)

  $6,890,829

• 2018 · 990

  Revenue

  $3,123,620

  Expenses

  $2,991,206

  Assets (EOY)

  $5,271,122

• 2017 · 990

  Revenue

  $4,349,591

  Expenses

  $4,211,834

  Assets (EOY)

  $5,247,207

• 2016 · 990

  Revenue

  $4,667,642

  Expenses

  $4,072,402

  Assets (EOY)

  $5,223,531

• 2015 · 990

  Revenue

  $4,236,419

  Expenses

  $3,861,687

  Assets (EOY)

  $4,584,603

• 2014 · 990

  Revenue

  $4,008,530

  Expenses

  $4,054,423

  Assets (EOY)

  $4,223,175

• 2013 · 990

  Revenue

  $3,475,661

  Expenses

  $3,225,956

  Assets (EOY)

  $4,239,146

• 2012 · 990

  Revenue

  — not reported

  Expenses

  $3,089,381

  Assets (EOY)

  $4,058,615

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

• UNITED WAY OF GREATER ROCHESTER AND THE FINGER LAKES INC

  $50,770

  2024 · ALLOCATION, DONOR DESIGNATION, ROC THE DAY

• UNITED WAY OF GREATER ROCHESTER AND THE FINGER LAKES INC

  $31,976

  2022 · DONOR DESIGNATIONS

• DONOR ADVISED CHARITABLE GIVING

  $30,000

  2024 · HEALTH

• DONOR ADVISED CHARITABLE GIVING

  $23,200

  2022 · HEALTH

• DONOR ADVISED CHARITABLE GIVING

  $21,350

  2023 · HEALTH

• UNITED WAY OF GREATER ROCHESTER AND THE FINGER LAKES INC

  $20,546

  2023 · DONOR DESIGNATIONS

• BOB WOODRUFF FAMILY FOUNDATION INC

  $20,000

  2022 · LOCAL PARTNER STIMULUS TO COMBAT URGENT NEEDS

• ROCHESTER AREA COMMUNITY FOUNDATION

  $16,860

  2024 · MILITARY & VETERANS ORGANIZATIONS

• ROCHESTER AREA COMMUNITY FOUNDATION

  $16,250

  2023 · FOR GENERAL SUPPORT

• FIDELITY INVESTMENTS CHARITABLE GIFT FUND

  $16,100

  2023 · For grant recipient's exempt purposes

The 10 largest by cash amount. The API serves every itemized grant.

Other IRS files