- Revenue 2024
- $4,989,308
- Expenses 2024
- $5,136,174
Program services were 85.6% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.
As filed
- Subsection
- 03
- NTEE code
- L41Z
- Classification
- 1000
- Street
- 85 ARCH ST
These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).
Mission and programs · 2024
Mission
Friendship Service Center makes love visible through compassionate, person-centered services for those at risk of or experiencing homelessness. Friendship Service Center, Inc. envisions a Greater New Britain community where everyone has a safe, affordable home and episodes of hunger and homelessness are brief and non-recurring.
Activities or mission (Part I)
To make love visible through services for those at risk of or experiencing homelessness.
-
Supportive Housing: PEAK (People Empowered by Achievement and Knowledge) and HAL (Home At Last) programs offer subsidized housing vouchers to formerly homeless individuals or families so that they may live in apartments scattered throughout the Greater New Britain area while receiving case management services. Certificates are currently available for 33 apartments through PEAK and 10 apartments through HAL; participants pay one-third of their income for rent and the program pays the rest. ASH (Arch Street Housing) and Howey House are two buildings where formerly homeless individuals or families live in their own apartments within a communal building where on-site case management is offered to support self-sufficiency. Arch Street Housing consists of 21 one- two- and three-bedroom apartments for families and individual adults at 59 and 85 Arch Street in New Britain. Howey House consists of 11 efficiency or one-bedroom units for individual adults at 180 North Street in New Britain. We served 120 people from 83 households in FY25 through these programs.
Expenses $1,799,586 · Grants $500,541 · Revenue $43,214
-
Interim Housing: Our 37-bed Emergency Shelter for individual adults and families with children, and our Transitional Living Program for 10 homeless youth (ages 18-24), are located in our Virginia C. Davis Building. Since September 2023, we also have opened 4 respite beds for individual adults experiencing homelessness that are frequent users of Hospital of Central CT services. We served 124 people from 99 households through our Emergency Shelter program; 44 youth through our Transitional Living program; and 28 people in our medical respite program in FY25.
Expenses $993,906
-
Hope Connection Center: Hope Connection Center is a drop-in center for people at-risk of or experiencing homelessness in Central CT at 61 Arch St, New Britain. The project is a community partnership with a number of agencies in the region to offer leveraged services like financial literacy, substance use recovery support, mental health, and employment, supplementing the resources HCC offers, such as showers and laundry. We served 710 people from 672 households in FY25 through this program.
Expenses $1,484,969
-
SOAR: SSI/SSDI Outreach, Access, and Recovery (SOAR) aims to increase access to the disability income benefit programs administered by the Social Security Administration (SSA) for eligible adults who are experiencing homelessness or who are at risk of experiencing homelessness and have a mental illness and/or a substance use disorder. We served 29 people from 29 households in FY25 through this program.
Expenses $117,963
As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.
Officers and directors · 2024
As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.
-
Richard M Dighello
Interim President
- Total calculated
- $0
- Hours/week
- 1
-
Don Beckwith
vice president
- Total calculated
- $0
- Hours/week
- 1
-
Amy Meiners
Interim Secretary
- Total calculated
- $0
- Hours/week
- 1
-
jeffery paz
Treasurer
- Total calculated
- $0
- Hours/week
- 1
-
Jessica Vargas
Director
- Total calculated
- $0
- Hours/week
- 1
-
Dave Thompkins
director
- Total calculated
- $0
- Hours/week
- 1
-
Jennifer Towne
director
- Total calculated
- $0
- Hours/week
- 1
-
Vernon Baker
director
- Total calculated
- $0
- Hours/week
- 1
-
Patryk Krakowski
director
- Total calculated
- $0
- Hours/week
- 1
-
Kerri langevin
director
- Total calculated
- $0
- Hours/week
- 1
-
suzy Rivera
Director of finance
- Total calculated
- $109,150
- From this org
- $90,364
- From related orgs
- $0
- Other
- $18,786
- Hours/week
- 40
-
Caitlin Rose
Chief Executive Officer
- Total calculated
- $161,222
- From this org
- $149,631
- From related orgs
- $0
- Other
- $11,591
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $149,631
- Bonus
- $0
- Other
- $0
- Deferred
- $4,743
- Nontaxable benefits
- $6,848
- Filer's total
- $161,222
Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.
Filings
-
2024
- Revenue
- $4,989,308
- Expenses
- $5,136,174
- Contributions
- $4,825,774
- Grants paid
- $500,541
-
2023
- Revenue
- $4,145,740
- Expenses
- $4,726,816
- Contributions
- $3,969,276
- Grants paid
- $461,359
-
2022
- Revenue
- $4,029,811
- Expenses
- $4,507,691
- Contributions
- $3,899,485
- Grants paid
- $361,622
The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.
Other returns filed
-
2021 · 990
- Revenue
- $3,305,309
- Expenses
- $3,636,551
- Assets (EOY)
- $13,813,064
-
2020 · 990
- Revenue
- $2,988,286
- Expenses
- $3,385,385
- Assets (EOY)
- $14,536,870
-
2019 · 990
- Revenue
- $2,902,385
- Expenses
- $3,241,557
- Assets (EOY)
- $14,378,713
-
2018 · 990
- Revenue
- $2,622,155
- Expenses
- $3,086,622
- Assets (EOY)
- $14,382,421
-
2017 · 990
- Revenue
- $4,969,868
- Expenses
- $2,753,976
- Assets (EOY)
- $14,944,075
-
2016 · 990
- Revenue
- $2,826,997
- Expenses
- $2,815,528
- Assets (EOY)
- $12,590,644
-
2015 · 990
- Revenue
- $2,575,510
- Expenses
- $2,824,068
- Assets (EOY)
- $12,463,637
-
2014 · 990
- Revenue
- $2,659,280
- Expenses
- $2,879,243
- Assets (EOY)
- $12,833,580
-
2013 · 990
- Revenue
- $3,400,239
- Expenses
- $2,636,436
- Assets (EOY)
- $13,192,912
Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all.
Grants made
No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.
Grants received
-
$810,236
2022 HOMELESSNESS ASSISTANCE
-
$767,374
2024 HOMELESSNESS ASSISTANCE
-
$660,597
2023 HOMELESSNESS ASSISTANCE
-
DONOR ADVISED CHARITABLE GIVING
$302,000
2024 HUMAN SERVICES
-
$39,750
2022 PROVIDE ENGAGEMENT OF THE LOCAL, GRASS-ROOTS COMMUNITY AND ENHANCE REFERRAL PATHWAYS FOR BEHAVIORAL HEALTH SERVICES AT WHEELER.
-
2024 VARIOUS PROGRAMS
-
2024 OPERATING AWARD
-
2023 TO SUPPORT VARIOUS PROGRAMS
-
2022 TECHNOLOGY UPGRADE
-
$23,000
2022 TOMASSO COMMUNITY KITCHEN
The 10 largest by cash amount. The API serves every itemized grant.
Other IRS files
Auto-Revocation List
Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.
Publication 78
Listed as of 13 October 2026, under deductibility PC.
These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.
What this page reflects
The registration facts above come from the IRS Business Master File published 9 November 2026 and read 9 November 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.