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WAYPOINT

EIN 02-0222164 MANCHESTER, NH

Browse the largest nonprofits in New Hampshire

Revenue 2024
$23,732,652
Expenses 2024
$22,942,733

Program services were 79.6% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
P200
Classification
1000
Street
464 CHESTNUT ST

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Other organizations at this address

1 other organization in the IRS Business Master File lists the same street address. matched by us

We match the street line and ZIP code as the IRS gives them, ignoring case and outer spaces and nothing else, so "AVE" and "AVENUE" count as different streets and this list can miss some. A shared address can mean related organizations or a shared office, but it can also be a registered agent, a mail drop or a service provider holding mail for unrelated clients. It is not, by itself, evidence that two organizations are connected.

Mission and programs · 2024

Mission

WAYPOINT IS A NONPROFIT ORGANIZATION, FOUNDED IN 1850, WITH A MISSION TO EMPOWER PEOPLE OF ALL AGES THROUGH AN ARRAY OF HUMAN SERVICES AND ADVOCACY. WAYPOINT ADHERES TO THE HIGHEST STANDARDS OF PRACTICE AND IS THE ONLY ORGANIZATION IN NEW HAMPSHIRE TO BE ACCREDITED BY THE COUNCIL ON ACCREDITATION.WAYPOINT HAS HISTORICALLY BEEN THE FIRST SERVICE PROVIDER TO RESPOND TO THE STATE'S MOST PRESSING NEEDS RESPONDING TO CHILD LABOR OF THE 1900S, CHILD ABUSE IN THE 1940S, THE SPIKE IN YOUTH HOMELESSNESS IN THE 1960S, HUMAN TRAFFICKING IN THE 2010S, AND CONTINUES THAT TREND TODAY. EACH YEAR WE SERVE AN AVERAGE OF 7,500 INDIVIDUALS, CHILDREN, AND FAMILIES ACROSS NEW HAMPSHIRE. NEARLY 90% OF OUR CLIENTS LIVE IN POVERTY OR WITH VERY LOW INCOMES.THESE SERVICES SPAN THE LIFE CYCLE FROM PRENATAL TO SENIORS, AND FALL UNDER FOUR CORE CARE AREAS: EARLY CHILDHOOD AND FAMILY SUPPORT, FAMILY PRESERVATION AND STRENGTHENING, HOMELESS YOUTH AND YOUNG ADULTS, AND HOMECARE.

Activities or mission (Part I)

EMPOWERING PEOPLE OF ALL AGES THROUGH AN ARRAY OF HUMAN SERVICES AND ADVOCACY.

  • EARLY CHILDHOOD AND FAMILY SUPPORT - EDUCATION AND SUPPORT TO IMPROVE PARENTING, STRENGTHEN FAMILIES, PREVENT CHILD ABUSE, AND NEGLECT, AND ENSURE THE HEALTHY DEVELOPMENT OF CHILDREN ARE PROVIDED IN HOMES AND THROUGH FAMILY RESOURCE CENTERS THROUGHOUT NH. THIS INCLUDES HOME VISITING SERVICES THAT SUPPORT FAMILIES AND SUPPORT AND THERAPY FOR INFANTS AND TODDLERS WITH, OR AT-RISK OF, DEVELOPMENTAL DISABILITIES AND DELAYS. WAYPOINT ALSO OPERATES A CHILDCARE CENTER (THE CHILDREN'S PLACE AND PARENT EDUCATION CENTER) PROVIDING A UNIQUE COMBINATION OF EDUCATIONAL AND FAMILY SUPPORT. YOUNG CHILDREN STARTING LIFE AT A DISADVANTAGE RECEIVE CRITICAL SERVICES TO ENSURE A GOOD BEGINNING AND TO OPTIMIZE THEIR CHANCES FOR LIFELONG SUCCESS.

    Expenses $6,394,144 · Grants $265,477 · Revenue $2,059,873

  • FAMILY PRESERVATION AND STRENGTHENING - INTENSIVE HOME-BASED PROGRAMS IN PARTNERSHIP WITH THE DIVISION OF CHILDREN, YOUTH, AND FAMILIES TO RESTORE POSITIVE FAMILY FUNCTIONING FOR YOUTH AND FAMILIES INVOLVED WITH THE CHILD WELFARE AND JUVENILE JUSTICE SYSTEMS AS WELL AS VOLUNTARY SERVICES FOR FAMILIES THAT ARE AT RISK TO STABILIZE FAMILIES. PROGRAMS ARE DELIVERED IN THE HOME, SCHOOLS, OR COMMUNITY, AND INCLUDE MENTAL HEALTH COUNSELING AND SUBSTANCE ABUSE TREATMENT, AS WELL AS A COMPLEX SYSTEM OF FAMILY STABILIZATION AND PRESERVATION PROGRAMS. WAYPOINT EMPOWERS FAMILIES WITH THE SKILLS AND RESOURCES THEY NEED TO PROVIDE FOR THEIR CHILDREN AND BECOME SELFSUFFICIENT.

    Expenses $6,028,764 · Grants $303,554 · Revenue $6,642,847

  • HOMELESS YOUTH AND YOUNG ADULTS - A CONTINUUM OF CARE DESIGNED TO SUPPORT YOUTH AND YOUNG ADULTS (12-25) IN EXITING HOMELESSNESS AND FINDING LONG-TERM INDEPENDENCE AND STABILITY. SERVICES FEATURE STREET-BASED OUTREACH, BASIC NEEDS FULFILLMENT AT DROPIN CENTERS, CRISIS INTERVENTION, EDUCATIONAL AND VOCATIONAL ADVOCACY, HOUSING, AND CASE MANAGEMENT. WAYPOINT OPERATES THE ONLY LOW-BARRIER EMERGENCY SHELTER SPECIFICALLY FOR ADULTS AGED 1824 WHO ARE EXPERIENCING OR ARE ATRISK OF HOMELESSNESS.

    Expenses $4,019,176 · Grants $815,646

  • HOMECARE - IN-HOME SUPPORT FOR SENIORS AND ADULTS WITH DISABILITIES SO THEY CAN MAINTAIN THEIR INDEPENDENCE SAFELY IN THEIR COMMUNITY, AND FAMILY-STRENGTHENING SUPPORT AND RESOURCES, FOR CHILDREN WITH CHRONIC HEALTH CONDITION AND THEIR FAMILIES. WAYPOINT PROVIDES SERVICES DELIVERED BY PERSONAL CARE SERVICE PROVIDERS, NURSES, AND LNAS IN HOMES THAT HELP WITH EVERYTHING FROM COOKING AND CLEANING TO PERSONAL HYGIENE, MEDICATION REMINDERS, MOBILITY, AND HELP WITH DAILY TASKS. WAYPOINT PROVIDES ADDITIONAL SUPPORT FOR CHILDREN, FAMILIES, AND INDIVIDUALS THROUGH A STRONG ADVOCACY PROGRAM, ESTABLISHED IN 1971. THE COMBINATION OF ADVOCACY AND DIRECT SERVICE PRACTICE UNIQUELY POSITIONS WAYPOINT TO SERVE THE BEST INTERESTS OF NEW HAMPSHIRE CHILDREN.

    Expenses $1,826,899 · Grants $94,333 · Revenue $599,395

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2024

As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • Mark Rouvalis

    CHAIR

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Jennifer Stebbins

    VICE CHAIR

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Melissa Biron

    TREASURER

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Jane Gile

    SECRETARY

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • William Conrad

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Marilyn Mahoney

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Holly Mintz

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Zach Palmer

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Mark Lubelcyzk

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Rob Dapice

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Helen Crowe

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Emily Hammond

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Jennifer Cassin

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Janet Ackerman

    TRUSTEE

    Total calculated
    $0
    Hours/week
    2 + 2 related
  • Borja Alvarez De Toledo

    CHIEF EXECUTIVE OFFICER

    Total calculated
    $263,938
    From this org
    $220,693
    From related orgs
    $0
    Other
    $43,245
    Hours/week
    40 + 1 related

    Schedule J breakdown matched by us

    Base
    $220,693
    Bonus
    $0
    Other
    $0
    Deferred
    $28,443
    Nontaxable benefits
    $14,802
    Filer's total
    $263,938
  • Colleen Ives

    CHIEF OPERATING OFFICER

    Total calculated
    $190,245
    From this org
    $147,085
    From related orgs
    $0
    Other
    $43,160
    Hours/week
    40 + 1 related

    Schedule J breakdown matched by us

    Base
    $147,085
    Bonus
    $0
    Other
    $0
    Deferred
    $14,457
    Nontaxable benefits
    $28,703
    Filer's total
    $190,245
  • Jeanine Wall

    CHIEF PEOPLE OFFICER

    Total calculated
    $126,628
    From this org
    $121,473
    From related orgs
    $0
    Other
    $5,155
    Hours/week
    40 + 1 related
  • Denise Bennett

    FINANCE DIRECTOR

    Total calculated
    $118,301
    From this org
    $113,301
    From related orgs
    $0
    Other
    $5,000
    Hours/week
    40 + 1 related
  • Caryn Lemay

    PROGRAM DIRECTOR

    Total calculated
    $114,034
    From this org
    $109,323
    From related orgs
    $0
    Other
    $4,711
    Hours/week
    40 + 1 related

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2024
    Revenue
    $23,732,652
    Expenses
    $22,942,733
    Contributions
    $12,631,896
    Grants paid
    $1,479,010
  • 2023
    Revenue
    $27,979,071
    Expenses
    $21,330,016
    Contributions
    $18,571,685
    Grants paid
    $1,300,776
  • 2022
    Revenue
    $20,107,444
    Expenses
    $18,789,842
    Contributions
    $13,307,142
    Grants paid
    $1,100,805

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $19,134,809
    Expenses
    $16,707,830
    Assets (EOY)
    $32,573,224
  • 2020 · 990

    Revenue
    $16,202,512
    Expenses
    $15,547,858
    Assets (EOY)
    $30,921,376
  • 2019 · 990

    Revenue
    $13,631,513
    Expenses
    $13,939,296
    Assets (EOY)
    $25,607,810
  • 2017 · 990

    Revenue
    $12,359,925
    Expenses
    $12,236,917
    Assets (EOY)
    $24,609,280
  • 2016 · 990

    Revenue
    $11,380,339
    Expenses
    $11,850,635
    Assets (EOY)
    $22,552,392
  • 2015 · 990

    Revenue
    $12,444,779
    Expenses
    $11,807,037
    Assets (EOY)
    $22,414,914
  • 2014 · 990

    Revenue
    $12,099,128
    Expenses
    $11,778,237
    Assets (EOY)
    $23,578,199
  • 2013 · 990

    Revenue
    $13,278,355
    Expenses
    $13,175,736
    Assets (EOY)
    $24,253,536
  • 2012 · 990

    Revenue
    not reported
    Expenses
    $12,851,791
    Assets (EOY)
    $22,337,812
  • 2011 · 990

    Revenue
    not reported
    Expenses
    $12,354,258
    Assets (EOY)
    $21,579,478

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

The 10 largest by cash amount. The API serves every itemized grant.

Related organizations

From Schedule R Part II, where a filer lists the tax-exempt organizations it is related to by control. It does not record shared board members or money.

Declared on its 2024 return

Declared as related by

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 13 October 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 9 November 2026 and read 9 November 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.