- Revenue 2025
- $5,384,694
- Expenses 2025
- $5,154,197
Program services were 73.5% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.
As filed
- Subsection
- 03
- NTEE code
- F20Z
- Classification
- 1000
- Street
- 6737 W WASHINGTON ST STE 2225
These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).
Mission and programs · 2025
Mission
TO PROVIDE SERVICES WHICH HEIGHTEN AWARENESS, PREVENT ALCOHOL AND OTHER DRUG ABUSE, AND HELP PEOPLE SEEK INFORMATION OR ASSISTANCE TO CHANGE THEIR LIVES, FOR GOOD.
Activities or mission (Part I)
IMPACT IS COMMITTED TO CHANGING LIVES, FOR GOOD. OUR FAMILY SERVICES HELPS RESTORE THE HEALTH AND PRODUCTIVITY OF INDIVIDUALS, ORGANIZATIONS AND WORKPLACES LEADING TO AN IMPROVED QUALITY OF LIFE FOR OUR ENTIRE COMMUNITY. FOR MORE THAN 60 YEARS, IMPACT PROGRAMS HAVE PROVIDED THE MOTIVATION AND MEANS FOR THOSE LOOKING TO TAKE THE FIRST STEP TOWARD REGAINING STABILITY. HEADQUARTERED IN SOUTHEASTERN WISCONSIN, IMPACT HAS ESTABLISHED A PRODUCTIVE COLLABORATIVE RELATIONSHIP WITH LEADING BUSINESSES, FUNDERS, COMMUNITY STAKEHOLDERS AND OTHER NON-PROFIT ORGANIZATIONS.
-
IMPACT 211 - IMPACT 211 IS A CENTRAL ACCESS POINT FOR PEOPLE IN NEED DURING TIMES OF PERSONAL CRISIS OR COMMUNITY DISASTER. THE FREE CONFIDENTIAL HELPLINE AND ONLINE RESOURCE DIRECTORY MAKE IT EASY FOR RESIDENTS TO GET CONNECTED TO INFORMATION AND ASSISTANCE. IMPACT 211 SERVES MILWAUKEE, RACINE, KENOSHA, OZAUKEE, AND WASHINGTON COUNTIES IN SOUTHEASTERN WISCONSIN, AND COLLABORATES WITH A NETWORK OF OTHER 211 CALL CENTERS THROUGHOUT THE STATE AND THE NATION. NUMBER OF PERSONS SERVED IN 2025: 314,563.
Expenses $1,981,352 · Revenue $188,425
-
SUD SERVICES - IMPACT OFFERS FREE AND CONFIDENTIAL ALCOHOL AND DRUG CONSULTATIONS AND ASSESSMENTS PERFORMED BY CERTIFIED COUNSELORS AND OTHER AODA PROFESSIONALS. CLIENTS MAY CONTACT IMPACT FOR THEMSELVES OR ON BEHALF OF A LOVED ONE. COUNSELORS ARE AVAILABLE BY PHONE TO TALK THROUGH THE SITUATION WITH THE CLIENT, CLEARLY IDENTIFY THE PROBLEM, ASSESS THE SEVERITY, HELP THE CLIENT ASSEMBLE A PLAN OF ACTION, AND CONNECT THE CLIENT WITH THE APPROPRIATE RESOURCES. UNINSURED MILWAUKEE COUNTY RESIDENTS IN NEED OF SUBSTANCE ABUSE TREATMENT CONTACT IMPACT'S CENTRAL INTAKE OFFICE AND GET SCREENED TO DETERMINE THEIR ELIGIBILITY FOR MILWAUKEE COUNTY FUNDING. MILWAUKEE COUNTY RESIDENTS CONVICTED OF OPERATING WHILE INTOXICATED (OWI) MUST OBTAIN AN ASSESSMENT AT IMPACT AS PART OF THE PROCESS TO REGAIN THEIR DRIVER'S LICENSE. IMPACT ALSO PROVIDES ASSESSMENT SERVICES FOR OTHER COURT-ORDERED ASSESSMENTS, I.E. PROBATION AND PAROLE, POSSESSION CHARGES, UNDERAGE VIOLATORS, ETC. COURT-ORDERED CLIENTS MUST PAY A FEE FOR IMPACT'S SERVICES. NUMBER OF PERSONS SERVED IN 2025: 2,699.
Expenses $577,401 · Revenue $891,155
-
IMPACT CONNECT - THIS PROGRAM USES THE COMMUNITY INFORMATION EXCHANGE MODEL TO PROVIDE A GLOBAL VIEW OF A CLIENT'S COMPLEX NEEDS AND SERVES AS COORDINATED SYSTEM OF SERVICE DELIVERY DRIVEN BY THE SHARED KNOWLEDGE AND EXPERTISE OF COMMUNITY PARTNERS.
Expenses $482,756 · Revenue $659,565
-
COORDINATED ENTRY - COORDINATED ENTRY (CE) IS THE STARTING POINT FOR THOSE EXPERIENCING HOMELESSNESS IN MILWAUKEE COUNTY TO ACCESS EMERGENCY SHELTER AND HOUSING RESOURCES. NUMBER OF PERSONS SERVED IN 2025: 2,895.
Expenses $429,179
-
PLANNING AND EVALUATION - THIS PROGRAM WORKS IN PARTNERSHIP WITH COMMUNITY LEADERS, DECISION-MAKERS, AND SERVICE PROVIDERS COMMITTED TO IMPROVING THE WELL-BEING OF RESIDENTS IN SOUTHEASTERN WISCONSIN. IMPACT'S ROLE IS TO RESEARCH COMMUNITY NEEDS, IDENTIFY BEST PRACTICES, EVALUATE PROGRAMS AND INITIATIVES, AND PROVIDE RECOMMENDATIONS TO ADDRESS ISSUES SUCH AS SUBSTANCE USE, MENTAL HEALTH, AND PROMOTING HEALTHY FAMILIES.
Expenses $315,765 · Revenue $490,467
As filed on the 2025 return. The filer continues this part on Schedule O, which is not shown here.
Officers and directors · 2025
As listed in Part VII of the 2025 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.
-
Kimberly PayneKIMBERLY PAYNE
CHAIR
- Total calculated
- $0
- Hours/week
- 1
-
Chris SchmidtCHRIS SCHMIDT
1ST VICE CHAIR
- Total calculated
- $0
- Hours/week
- 1
-
William ColemanWILLIAM COLEMAN
TREASURER
- Total calculated
- $0
- Hours/week
- 1
-
Patricia PuccinelliPATRICIA PUCCINELLI
SECRETARY
- Total calculated
- $0
- Hours/week
- 1
-
Randall HarlanRANDALL HARLAN
PAST CHAIR
- Total calculated
- $0
- Hours/week
- 1
-
Tim BusalacchiTIM BUSALACCHI
DIRECTOR
- Total calculated
- $0
- Hours/week
- 1
-
Adam GabornitzADAM GABORNITZ
DIRECTOR
- Total calculated
- $0
- Hours/week
- 1
-
Ronald SmithRONALD SMITH
DIRECTOR
- Total calculated
- $0
- Hours/week
- 1
-
Shannon AllenSHANNON ALLEN
DIRECTOR
- Total calculated
- $0
- Hours/week
- 1
-
Jennifer BuchananJENNIFER BUCHANAN
DIRECTOR
- Total calculated
- $0
- Hours/week
- 1
-
Stuart ThomasSTUART THOMAS
DIRECTOR (FROM MAY)
- Total calculated
- $0
- Hours/week
- 1
-
Jessica SmallJESSICA SMALL
DIRECTOR (FROM MAY)
- Total calculated
- $0
- Hours/week
- 1
-
Angela RothenANGELA ROTHEN
DIRECTOR (THRU MARCH)
- Total calculated
- $0
- Hours/week
- 1
-
John HyattJOHN HYATT
CEO & PRESIDENT
- Total calculated
- $230,856
- From this org
- $209,259
- From related orgs
- $0
- Other
- $21,597
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $182,759
- Bonus
- $26,500
- Other
- $0
- Deferred
- $10,649
- Nontaxable benefits
- $10,948
- Filer's total
- $230,856
-
Scott WallnerSCOTT WALLNER
CFO
- Total calculated
- $170,665
- From this org
- $156,082
- From related orgs
- $0
- Other
- $14,583
- Hours/week
- 40
Schedule J breakdown matched by us
- Base
- $137,082
- Bonus
- $19,000
- Other
- $0
- Deferred
- $8,047
- Nontaxable benefits
- $6,536
- Filer's total
- $170,665
-
Carolyn ParkinsonCAROLYN PARKINSON
COO (FROM MARCH)
- Total calculated
- $110,981
- From this org
- $108,364
- From related orgs
- $0
- Other
- $2,617
- Hours/week
- 40
-
Elisabeth LarsonELISABETH LARSON
DIRECTOR OF PLANNING
- Total calculated
- $121,220
- From this org
- $109,171
- From related orgs
- $0
- Other
- $12,049
- Hours/week
- 40
-
Cha LorCHA LOR
DIRECTOR OF HR
- Total calculated
- $131,747
- From this org
- $113,837
- From related orgs
- $0
- Other
- $17,910
- Hours/week
- 40
-
Earl Robert WaiteEARL ROBERT WAITE
SR ACCOUNT MANAGER
- Total calculated
- $113,972
- From this org
- $102,164
- From related orgs
- $0
- Other
- $11,808
- Hours/week
- 40
Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.
Filings
-
2025
- Revenue
- $5,384,694
- Expenses
- $5,154,197
- Contributions
- $2,869,448
- Grants paid
- $0
-
2024
- Revenue
- $5,655,883
- Expenses
- $5,639,651
- Contributions
- $3,156,052
- Grants paid
- $694,063
-
2023
- Revenue
- $6,487,831
- Expenses
- $6,261,223
- Contributions
- $2,481,580
- Grants paid
- $1,045,237
-
2022
- Revenue
- $6,600,725
- Expenses
- $6,299,814
- Contributions
- $2,500,621
- Grants paid
- $1,039,965
The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.
Other returns filed
-
2021 · 990
- Revenue
- $6,636,442
- Expenses
- $5,991,734
- Assets (EOY)
- $3,065,671
-
2020 · 990
- Revenue
- $5,706,079
- Expenses
- $5,348,327
- Assets (EOY)
- $2,869,457
-
2019 · 990
- Revenue
- $4,864,914
- Expenses
- $4,803,727
- Assets (EOY)
- $1,601,155
-
2018 · 990
- Revenue
- $4,986,250
- Expenses
- $4,583,435
- Assets (EOY)
- $1,474,829
-
2017 · 990
- Revenue
- $4,423,231
- Expenses
- $4,473,381
- Assets (EOY)
- $1,138,982
-
2016 · 990
- Revenue
- $4,456,618
- Expenses
- $4,471,400
- Assets (EOY)
- $1,135,303
-
2015 · 990
- Revenue
- $4,824,600
- Expenses
- $4,863,508
- Assets (EOY)
- $1,361,847
-
2014 · 990
- Revenue
- $4,850,473
- Expenses
- $4,919,717
- Assets (EOY)
- $1,455,219
-
2013 · 990
- Revenue
- $4,042,086
- Expenses
- $4,073,234
- Assets (EOY)
- $1,680,993
-
2012 · 990
- Revenue
- not reported
- Expenses
- $3,807,584
- Assets (EOY)
- $1,325,329
Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.
Grants made
No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.
Grants received
-
2023 IMPACT 2-1-1,DONOR DESIGNATIONS,FAMILY FLEX FUND,FAMILY HOMELESSNESS
-
2022 FAMILY FLEX FUND
-
2022 IMPACT 2-1-1
-
$179,473
2024 IN SUPPORT OF OPERATING CALL CENTERS. INCLUDING FUNDS TO SUPPORT BOOSTED SOCIAL MEDIA ADS SUPPORTING 211 AWARENESS.
-
$174,440
2022 IN SUPPORT OF OPERATING CALL CENTERS.
-
$170,421
2023 IN SUPPORT OF OPERATING CALL CENTERS. INCLUDING FUNDS TO SUPPORT BOOSTED SOCIAL MEDIA ADS SUPPORTING 211 AWARENESS.
-
2022 SAFE & STABLE HOMES
-
HEBRON HOUSE OF HOSPITALITY INC
$31,800
2025 GENERAL ASSISTANCE
-
2023 Impact 211
-
GREATER MILWAUKEE FOUNDATION INC
$17,435
2022 GENERAL OPERATING FOR IMPACT CONNECT 2022
The 10 largest by cash amount. The API serves every itemized grant.
Other IRS files
Auto-Revocation List
Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.
Publication 78
Listed as of 13 October 2026, under deductibility PC.
These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.
What this page reflects
The registration facts above come from the IRS Business Master File published 13 October 2026 and read 1 November 2026, for every organization at once. Returns through tax year 2025, the newest we have parsed for this organization.