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TELESPOND SENIOR SERVICES INC

EIN 23-7353444 SCRANTON, PA

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Revenue 2024
$2,634,420
Expenses 2024
$2,406,947

Program services were 84.6% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
P81Z
Classification
1000
Street
1200 SAGINAW ST

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Mission and programs · 2024

Mission

TO PROMOTE THE GENERAL WELL-BEING OF THE ELDERLY IN NORTHEASTERN PENNSYLVANIA THROUGH A VARIETY OF PROGRAMS.

Activities or mission (Part I)

AS A PRIVATE NON-PROFIT HUMAN SERVICES AND HEALTH CARE ORGANIZATION, TELESPOND SENIOR SERVICES INC. PROVIDES A NO CLOSED DOORS APPROACH TO SENIOR CARE. SINCE ITS INCEPTION IN 1974, TELESPOND HAS AIMED TO PROVIDE AGING ADULTS THE SUPPORT THEY NEED TO MAINTAIN THEIR INDEPENDENCE, LIVE WITH DIGNITY, AND REMAIN HEALTHY AND SAFE IN THEIR OWN HOMES WITH THEIR LOVING FAMILIES. TO MEET THE SOCIAL AND HEALTH NEEDS OF OLDER ADULTS IN NORTHEAST PENNSYLVANIA TELESPOND OVERSEES FIVE-PROGRAMS WHICH OFFER OLDER ADULTS VOLUNTEER WORK OPPORTUNITIES, ADULT DAY CARE, AND HOME CARE COORDINATION. ADDITIONALLY, IN 2023 TELESPOND BROKE GROUND ON THE OLDER ADULT ADVOCACY CENTER (OAAC). THE OAAC WILL PROVIDE OLDER ADULTS EXPERIENCING HOUSING INSECURITY DUE TO ABUSE OR NEGLECT A TRANSITIONAL SAFE SPACE THAT WILL SUPPORT HEALING AND STABILIZATION. ALL PROGRAMS ARE OFFERED FROM TELESPOND'S FACILITY IN SCRANTON, PA.

  • THE FOSTER GRANDPARENT PROGRAM, SERVING LUZERNE AND WYOMING COUNTIES, PROVIDES AN OPPORTUNITY FOR SENIOR VOLUNTEERS TO PLAY A SPECIAL ROLE IN THE LIVES OF YOUNG CHILDREN IN NEIGHBORING SCHOOL DISTRICTS AND YOUTH CENTERS. FOSTER GRANDPARENTS WORK ONE-ON-ONE WITH CHILDREN IDENTIFIED AS HIGH-RISK OR HAVING SPECIAL NEEDS, SUPPORTING THEIR PHYSICAL, MENTAL, EMOTIONAL AND SOCIAL DEVELOPMENT. THIS IS A FREE SERVICE AVAILABLE FOR AGES 0 TO 21. FOSTER GRANDPARENTS MEET WITH CHILDREN ON A WEEKLY BASIS IN PRE-K PROGRAMS, ELEMENTARY SCHOOLS, HEAD START PROGRAMS, AND OTHER YOUTH-BASED FACILITIES. OUR FOSTER GRANDPARENTS PROVIDE HELP WITH READING AND OTHER LEARNING TASKS, ONE-ON-ONE CONVERSATIONS, GUIDANCE, LOVE AND SUPPORT AT CRITICAL MOMENTS IN A CHILD'S LIFE. IN 2023, THE FOSTER GRANDPARENT PROGRAM PROVIDED SUPPORTS TO FORTY SCHOOLS AND OFFERED EMPLOYMENT OPPORTUNITIES TO SEVENTY VOLUNTEERS ACROSS LUZERNE COUNTY. CLASSROOM TEACHERS REPORTED TREMENDOUS IMPROVEMENT IN STUDENT BEHAVIOR AND SKILLS WITH THE SUPPORT OF THE FOSTER GRANDPARENTS.

    Expenses $534,775

  • THE SENIOR COMPANION PROGRAM IS DESIGNED TO HELP LACKAWANNA COUNTY'S OLDER ADULTS REMAIN INDEPENDENT AND IN THEIR HOMES AS LONG AS POSSIBLE AND ENCOURAGE FRIENDSHIP AND CONNECTION WITH OTHER SENIORS IN THE COMMUNITY. THE VOLUNTEERS PROVIDE ASSISTANCE WITH DAILY TASKS, ENCOURAGEMENT TO REMAIN ACTIVE AND CONNECTED, AND WATCH FOR SIGNS THE CLIENT MAY NEED EXTRA CARE. THE SENIOR COMPANION PROGRAM EMPLOYS 66 SENIOR VOLUNTEERS AND OFFERS 100 CLIENTS COMPANIONSHIP SERVICES.

    Expenses $465,999

  • THE ADULT DAY CENTER PROVIDES REHABILITATIVE AND RECREATIONAL ACTIVITIES FOR OLDER ADULTS AGES 60 AND OLDER IN A CLEAN AND SAFE ENVIRONMENT STAFFED BY CARE ATTENDANTS AND NURSES. ADULT DAY CENTER CLIENTS BENEFIT FROM SUPPORT WITH PERSONAL CARE AND NUTRITION, PHYSICAL EXERCISES, AND FUN ARTS AND MUSIC PROGRAMMING LED BY AN EXPERIENCED ACTIVITIES COORDINATOR. PROGRAMS ARE DESIGNED TO HELP OLDER ADULTS REMAIN ENGAGED AND CONNECTED TO THEIR COMMUNITIES, FEEL LESS ISOLATED, AND IMPROVE COGNITION AS WELL AS MENTAL AND EMOTIONAL HEALTH. THE ADULT DAY CENTER PROVIDES SUPPORT TO CLIENTS LIVING IN LACKAWANNA COUNTY AND SURROUNDING AREAS.

    Expenses $624,603

  • TELESPOND BEGAN CONSTRUCTION OF THE OLDER ADULT ADVOCACY CENTER (OAAC), WHICH IS SLATED TO OPEN ITS DOORS IN 2025. THE OAAC WILL OFFER OLDER ADULTS EXPERIENCING HOUSING INSECURITY DUE TO ABUSE, NEGLECT, OR AN UNSAFE ENVIRONMENT A TRANSITIONAL SAFE SPACE WHICH WILL ALLOW THEM TO HEAL, STABILIZE AND CONNECT WITH COMMUNITY SOCIAL SERVICES AND HEALTH CARE PARTNERS. TELESPOND WILL WORK CLOSELY WITH LOCAL AREA AGENCIES ON AGING TO IDENTIFY AT RISK OLDER ADULTS WHO WOULD BENEFIT FROM A STAY AT THE OAAC. THE IN-HOME PERSONAL CARE PROGRAM PROVIDES NON-MEDICAL IN-HOME CARE SERVICES TO HELP OLDER ADULTS MAINTAIN A SAFE AND CLEAN HOME-BASED ENVIRONMENT, AS WELL AS PROVIDE CAREGIVER SUPPORT AND RESPITE. OUR PERSONAL CARE ATTENDANTS PROVIDE ASSISTANCE WITH BATHING, DRESSING, TOILETING, AND WILL ALSO HANDLE HOMEMAKING DUTIES SUCH AS LAUNDRY AND/OR MEAL PREPARATION.

    Expenses $411,980

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2024

As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • Helen Schmid

    PRESIDENT &

    Total calculated
    $101,121
    From this org
    $94,261
    From related orgs
    $0
    Other
    $6,860
    Hours/week
    40
  • Teresa Osborne

    CHAIR

    Total calculated
    $0
    Hours/week
    2
  • Maria Montoro-Edwards

    VICE CHAIR

    Total calculated
    $0
    Hours/week
    2
  • Nancy Menapace

    SECRETARY

    Total calculated
    $0
    Hours/week
    2
  • Robert Sheils

    TREASURER

    Total calculated
    $0
    Hours/week
    2
  • Mary Gaffney

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2
  • Michelle Carr

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2
  • Janet Brier

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2
  • Tom Boles

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2
  • Maria Hastie

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2
  • Judge Frank Ruggiero

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2
  • Robert Williams

    DIRECTOR

    Total calculated
    $0
    Hours/week
    2

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. Earlier years are each on their own filing page.

Filings

  • 2024
    Revenue
    $2,634,420
    Expenses
    $2,406,947
    Contributions
    $1,544,505
    Grants paid
    $0
  • 2023
    Revenue
    $3,287,168
    Expenses
    $1,982,424
    Contributions
    $2,232,379
    Grants paid
    $0
  • 2022
    Revenue
    $2,628,533
    Expenses
    $1,855,629
    Contributions
    $1,606,832
    Grants paid
    $0

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $1,309,289
    Expenses
    $1,334,017
    Assets (EOY)
    $1,063,365
  • 2020 · 990

    Revenue
    $1,456,633
    Expenses
    $1,374,826
    Assets (EOY)
    $1,098,812
  • 2019 · 990

    Revenue
    $1,359,634
    Expenses
    $1,431,033
    Assets (EOY)
    $1,275,679
  • 2018 · 990

    Revenue
    $1,393,627
    Expenses
    $1,493,103
    Assets (EOY)
    $959,059
  • 2017 · 990

    Revenue
    $1,690,601
    Expenses
    $1,762,698
    Assets (EOY)
    $1,171,538
  • 2016 · 990

    Revenue
    $1,874,870
    Expenses
    $1,850,896
    Assets (EOY)
    $1,232,987
  • 2015 · 990

    Revenue
    $1,832,464
    Expenses
    $1,819,245
    Assets (EOY)
    $1,213,701
  • 2014 · 990

    Revenue
    $1,717,806
    Expenses
    $1,845,220
    Assets (EOY)
    $1,194,374
  • 2013 · 990

    Revenue
    $1,701,486
    Expenses
    $1,796,267
    Assets (EOY)
    $1,291,997

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 11 November 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 9 November 2026 and read 9 November 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.