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HUMAN SERVICES CAMPUS INC

EIN 46-3333160 PHOENIX, AZ

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Revenue 2023
$23,425,188
Expenses 2023
$27,258,024

Program services were 90.3% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
L20
Classification
1000
Street
204 S 12TH AVE

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Mission and programs · 2023

Mission

THE MISSION OF KEYS TO CHANGE IS USING THE POWER OF COLLABORATION TO CREATE SOLUTIONS TO END HOMELESSNESS. OUR VISION IS A COMMUNITY WITHOUT HOMELESSNESS, AND OUR LEGACY IS A MODEL FOR COLLABORATIVE COMMUNITY SOLUTIONS.

  • THE ORGANIZATIONS LODESTAR DAY RESOURCE CENTER (DAY ROOM) OPERATES AS A CENTRAL HUB FOR THE ORGANIZATIONS AND PARTNER SERVICES. THE DAY ROOM STAFF MANAGES WEATHER RELIEF FOR CLIENTS, AS WELL AS CLIENT SHOWERS AND CLIENT STORAGE. KEYS TO CHANGE CONVERTS TWO PROGRAM SPACES INTO OVERFLOW SHELTER NIGHTLY TO PROVIDE 235 MATS ON FLOORS FOR PEOPLE TO SHELTER INDOORS. KEYS TO CHANGE PROGRAMMATIC STAFF USE THIS LOCATION TO PROVIDE NAVIGATION AND HOUSING MATCH SERVICES AND CASE CONFERENCING. AND THE KEYS TO CHANGE STREET OUTREACH TEAM WORKS OUT OF THIS SPACE; THIS TEAM LOCATES UNSHELTERED INDIVIDUALS TO ENGAGE, ASSESS, AND TRIAGE PEOPLE TO A TEMPORARY LOCATION FOR CARE (OPTIONS INCLUDING, BUT NOT LIMITED TO, SUBSTANCE ABUSE RECOVERY, MEDICAL RESPITE, BRIDGE HOUSING, EMERGENCY SHELTER). THE ULTIMATE GOAL IS REDUCE THE LENGTH OF TIME PEOPLE EXPERIENCE UNSHELTERED HOMELESSNESS.

    Expenses $10,875,116

  • THE ORGANIZATIONS THIRTEEN-ACRE KEY CAMPUS AT 12TH AVENUE AND MADISON IN DOWNTWON PHOENIEX PROVIDES AN AREA FOR ITS CLIENTS TO RECEIVE SERVICES FROM THE ORGANIZATION AND ITS PARTNERS. THE CAMPUS GROUNDS AND FACILITIES REQUIRE REGULAR UPKEEP, REPAIRS AND MAINTENANCE IN ORDER TO OFFER HEALTHY AND SAFE ACCESS TO SERVICES. THE ORGANIZATION OPERATES A MAIL ROOM UNDER A CONTRACT WITH THE UNITED STATES POSTAL SERVICE. IT IS DESIGNATED FOR PEOPLE EXPERIENCING HOMELESSNESS. HAVING AN ACTUAL STREET ADDRESS IS A SIGNIFICANT AND CRUCIAL BENEFIT IN HELPING CLIENTS OBTAIN EMPLOYMENT AND HOUSING.

    Expenses $5,857,925 · Revenue $1,454,365

  • CLIENTS THAT ARE READY FOR A HOUSING MATCH AND DO NOT HAVE A CASE MANAGER ARE ASSIGNED A KEYS TO CHANGE NAVIGATOR. THE NAVIGATOR PROVIDES CASE MANAGEMENT AND HOUSING SERVICES. THEY ASSIST EACH CLIENT WITH NAVIGATING THE VARIOUS SERVICES PROVIDED BY THE ORGANIZATION AND ITS PARTNERS AS WELL AS ASSISTING CLIENTS WITH ACQUIRING AFFORDABLE HOUSING. KEYS TO CHANGE PROVIDED PROGRAMMATIC SERVICES IN PARTNERSHIP WITH MARICOPA COUNTY IN FY2024 AT A HOTEL (52 ROOMS) THAT WAS USED FOR BRIDGE HOUSING. BRIDGE HOUSING OFFERS NON-CONGREGATE SHORT-TERM SHELTER FOR INDIVIDUALS MOVING OUT OF HOMELESSNESS AND IN TO PERMANENT HOUSING. KEYS TO CHANGES MANAGES A PROGRAM FOR HOMELESS PREVENTION THAT COVERS EXPENSE TYPICALLY NOT INCLUDED IN MAINSTREAM EVICTION PREVENTION PROGRAMS. THE FUNDING IS AVAILABLE ACROSS MARICOPA COUNTY THROUGH THE PARTNERSHIP NETWORK OF SINGLE ADULT AND FAMILY SERVICES PROVIDERS.

    Expenses $4,048,245 · Grants $1,004,849

  • THE BRIAN GARCIA WELCOME CENTER (WELCOME CENTER) IS THE FRONT DOOR TO THE KEY CAMPUS. THE WELCOME CENTER PROVIDES EACH CLIENT WITH DIVERSION, ASSESSMENT, RESOURCES, HOUSING AND SERVICE REFERRALS WITH THE PRIMARY GOAL OF RESOLVING HOMELESSNESS THROUGH A CLIENT-CENTERED APPROACH. AS THE CONTINUUM OF CARE APPROVED LEAD FOR SINGLE ADULT COORDINATED ENTRY, KEYS TO CHANGE MANAGES A NETWORK OF ACCESS POINTS, LIKE THE WELCOME CENTER, ACROSS MARICOPA COUNTY (40+ SITES) ENSURING THAT THE ASSESSMENT TOOL IS UTILIZED, DATA IS ENTERED RELIABLY, AND PEOPLE ARE REFERRED TO SUPPORTIVE HOUSING APPROPRIATELY. THE ORGANIZATION IS RESPONSIBLE FOR ENSURING HIGH QUALITY INTAKE AND ASSESSMENT ACROSS THIS NETWORK. THE ORGANIZATION MANAGES THE COUNTY WIDE BY-NAME LISTS, HOLDS WEEKLY CASE CONFERENCING SESSIONS AND REFERS CLIENTS TO HOUSING PROGRAMS.

    Expenses $2,239,129 · Grants $5,262

  • RESPIRO SHELTER PROVIDES RESPITE AND SHELTER FOR PEOPLE EXPERIENCING HOMELESSNESS, AIMING TO IMPROVE THE CLIENTS OVERALL WELL-BEING AS KEYS TO CHANGE HELPS THEM SECURE PERMANENT HOUSING. THE 6,300 SQUARE-FOOT, 95-BED RESPIRO SHELTER OPENED ITS DOORS IN MARCH 2022. INDIVIDUALS ARE ALLOWED TO STAY IN THE SHELTER 24/7, WITH THEIR SERVICE ANIMALS; ONSITE STORAGE IS PROVIDED. STAFF ARE AVAILABLE 24 HOURS PER DAY TO ENSURE SAFETY AND TO CONTINUE WORKING WITH CLIENTS ON HOUSING PLANS.

    Expenses $1,598,742 · Grants $250,000

As filed on the 2023 return.

Officers and directors · 2023

As listed in Part VII of the 2023 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • Amy Schwabenlender

    EXECUTIVE DIRECTOR

    Total calculated
    $164,143
    From this org
    $148,840
    From related orgs
    $0
    Other
    $15,303
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $148,840
    Bonus
    not reported
    Other
    not reported
    Deferred
    not reported
    Nontaxable benefits
    $15,303
    Filer's total
    $164,143
  • Joseph Losada

    CHIEF FINANCIAL OFFICER

    Total calculated
    $77,519
    From this org
    $68,298
    From related orgs
    $0
    Other
    $9,221
    Hours/week
    40
  • Dave Backus

    DIRECTOR OF OPERATIONS

    Total calculated
    $73,012
    From this org
    $68,482
    From related orgs
    $0
    Other
    $4,530
    Hours/week
    40
  • Carol Walker

    FORMER FINANCE DIRECTOR

    Total calculated
    $60,252
    From this org
    $56,192
    From related orgs
    $0
    Other
    $4,060
    Hours/week
    40
  • Aaron Iverson

    DIRECTOR OF OPERATIONS

    Total calculated
    $16,631
    From this org
    $16,631
    From related orgs
    $0
    Other
    $0
    Hours/week
    40
  • Yareli Lopez

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Patrick A Tighe

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Tim McKercher

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Rima McIntire

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Jeff Lowe

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Christopher Glover

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Arlen Westling

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Guy Inzalaco

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Bill Morlan

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Terry Araman

    DIRECTOR

    Total calculated
    $0
    Hours/week
    1
  • Myron Hammes

    CHAIR

    Total calculated
    $0
    Hours/week
    1
  • Robin Romano

    VICE CHAIR

    Total calculated
    $0
    Hours/week
    1
  • Shannon Ramirez

    TREASURER

    Total calculated
    $0
    Hours/week
    1
  • Kelly Mills

    SECRETARY

    Total calculated
    $0
    Hours/week
    1

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2023
    Revenue
    $23,425,188
    Expenses
    $27,258,024
    Contributions
    $21,655,705
    Grants paid
    $1,260,111
  • 2022
    Revenue
    $12,902,961
    Expenses
    $18,306,016
    Contributions
    $11,527,683
    Grants paid
    $2,323,022

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2021 · 990

    Revenue
    $13,181,520
    Expenses
    $11,808,241
    Assets (EOY)
    $45,253,897
  • 2020 · 990

    Revenue
    $9,012,752
    Expenses
    $8,631,393
    Assets (EOY)
    $37,722,273
  • 2019 · 990

    Revenue
    $13,489,815
    Expenses
    $4,845,736
    Assets (EOY)
    $36,501,542
  • 2018 · 990

    Revenue
    $1,374,532
    Expenses
    $1,931,195
    Assets (EOY)
    $27,219,963
  • 2016 · 990

    Revenue
    $0
    Expenses
    $487,467
    Assets (EOY)
    $0

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all.

Grants made

Where these grants went next →

Grants received

The 10 largest by cash amount. The API serves every itemized grant.

Related organizations

From Schedule R Part II, where a filer lists the tax-exempt organizations it is related to by control. It does not record shared board members or money.

Declared as related by

Other IRS files

Auto-Revocation List

  • Exemption revoked 15 November 2016, reinstated 15 November 2016.

Publication 78

Listed as of 13 October 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 9 November 2026 and read 9 November 2026, for every organization at once. Returns through tax year 2023, the newest we have parsed for this organization.