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211 PALM BEACH TREASURE COAST INC

EIN 23-7153017 LANTANA, FL

Revenue 2024
$5,443,280
Expenses 2024
$4,903,038

Program services were 87.8% of total expenses calculated — Part IX's program-services column over total expenses, both as filed.

As filed

Subsection
03
NTEE code
F400
Classification
1200
Street
415 GATOR DR

These codes are the IRS's own and are shown exactly as filed. What each one means is in the Business Master File documentation (opens in a new tab).

Mission and programs · 2024

Mission

211 Palm Beach/Treasure Coast's mission is to save and improve lives through crisis intervention and by connecting people to health, mental health and wellness services 24 hours a day every day.

Activities or mission (Part I)

See Part III, Line 1.

  • Resource Center: 211 HelpLine, a crisis hotline and community helpline, operates 24 hours a day, 7 days a week, 365 days a year. In our fiscal year July 2024- June 2025, 211's highly trained Resource Center Specialists responded to 118,569 requests for help via phone, text, email, and an additional 229,337 online chat, and self-service database inquiries, for a total utilization of 347,906 requests for help from Palm Beach, Martin, St. Lucie, Indian River and Okeechobee County residents. Of these, 35,658 were related to mental health and addiction issues, including 3,969 suicide-related requests for help requiring intensive support and life-saving assistance. (Continued on Schedule O)Additionally, our team provided 117,098 referrals, requiring assessment of needs along with supportive guidance, were made for 139,433 needs expressed by the residents and communities who we serve. This program has been in operation since 1971 and is nationally accredited by Inform USA (formerly AIRS) and the American Association of Suicidology (AAS) to provide information and referral services along with crisis intervention and suicide prevention services. Further, all services are free, confidential and services are available via phone, chat, text and email in addition to the online database on our website. 211 has been a reliable resource for the community through harsh economic conditions and ongoing housing crisis, providing emotional support, information, and linkages to resources for those who are struggling to overcome crisis situations and meet their basic needs. Our community relies on the 211 HelpLine, 24 hours a day, 7 days a week, especially during times of disaster, as our highly trained Resource Center Specialists help them face the challenges of everyday life and resolve their unique crisis situations.

    Expenses $2,818,729 · Revenue $16,036

  • Elder Crisis Outreach: 211's Elder Crisis Outreach (ECO) program provides short-term crisis intervention and care coordination to vulnerable elders (aged 60 and up) in Palm Beach County who are at an increased risk of experiencing a crisis event. These elders may not have the physical strength, the financial resources or the family or caregiver support to deal with a crisis alone and are unsure of how to access resources or who to turn for help. (Continued on Schedule O)This program has been in operation since 1985, providing skilled advocacy, crisis intervention, and care coordination services by way of our experienced staff. Our dedicated ECO Advocates conduct assessments on each client, even visiting their home if needed, and provide them with short-term assistance and connections to appropriate services to help them stabilize or resolve their unique and often complex challenges. This program has been especially valuable to Palm Beach County seniors who often face impossible choices due to financial hardship, declining health, and social isolation. In our previous fiscal year from July 2024 - June 30, 2025, our ECO program served a total of 669 Palm Beach County elders.

    Expenses $242,485 · Grants $2,190

  • Help Me Grow: The Help Me Grow (HMG) program housed at 211 Palm Beach/Treasure Coast was launched in 2014 as part of a national and statewide initiative with 211 serving as the regional central access point. The program is designed to identify children (aged 0-8) residing within our five-county service area who are at-risk for developmental delays or behavioral concerns and connect their families with community-based programs for health, developmental and behavioral services. (Continued on Schedule O)Our HMG Care Coordinators are knowledgeable about the local health and human services network and skilled at providing these completely free screenings to identify potential developmental concerns to help provide early intervention and improved outcomes for these children and their families. In our previous fiscal year from July 2024- June 2025, HMG provided support, referrals, and information to 763 families with a total of 801 children and completed 2,134 screenings throughout Palm Beach County and the Treasure Coast.

    Expenses $640,138

  • Sunshine Telephone Reassurance: 211's Sunshine Telephone Reassurance Program is a primarily volunteer-run program that was established in 1973. This program provides a once daily scheduled call to elders (aged 60 and up) and other homebound individuals residing in Palm Beach, St. Lucie, Okeechobee, Indian River and Martin counties to check on their wellbeing and bring human connection into their day. This program also saves lives every year by providing emergency intervention in the event that the Sunshine client does not answer their scheduled phone call after multiple attempts. In our previous fiscal year from July 2024 - June 2025, 741 isolated, lonely elders or disabled individuals received daily telephone reassurance calls through the contribution of our 20 volunteers, equating to approximately 1,867 hours of volunteer service. During this year, 299 incidents of potential risk for Sunshine clients were identified and required some follow-up to ensure a client's safety.

    Expenses $185,238

  • Lifeline (988): Provides suicide and emotional crisis intervention and de-escalation via the phone 24 hours a day / 365 days a year. This nationwide number routes calls placed within our service area to our fully trained staff.First Responders: Provides crisis intervention, information and referral, and care coordination to area first responders and their families. This is a toll-free number as part of a Statewide response to decrease emotional and suicidal rates. The program provides first responders with peer-to-peer support

    Expenses $138,405

  • My Florida Veteran: Florida Veterans Support Line provides veterans/former military and their families with comprehensive information, referral to services, emotional support, and care coordination by trained veteran peers who have access to hundreds of community-based services.

    Expenses $120,332

  • Special Needs: Assists parents and caregivers of children with special needs (birth-22 years) by helping them navigate healthcare options, financial assistance, educational resources, support groups, respite care and community-based services. For fiscal year July 2024 - June 2025, our Special Needs program served a total of 403 children in Palm Beach and St. Lucie Counties.

    Expenses $158,564

As filed on the 2024 return. The filer continues this part on Schedule O, which is not shown here.

Officers and directors · 2024

As listed in Part VII of the 2024 return, in the order the filer printed them. Each return names its own; this is not a roster the organization keeps with us.

  • Lee Williams

    Immediate Past Chair

    Total calculated
    $0
    Hours/week
    2

  • Brendan Lynch

    Treasurer

    Total calculated
    $0
    Hours/week
    2

  • Ken Kettner

    Chairman

    Total calculated
    $0
    Hours/week
    2

  • Ruben Rodriguez

    Board Member (served from 5/1/25)

    Total calculated
    $0
    Hours/week
    1

  • Kelly Cambron

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • John Carr

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Raymond F Ellis

    Board Member (resigned May 2025)

    Total calculated
    $0
    Hours/week
    1

  • George Elmore

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Trent Swift

    Vice Chairman

    Total calculated
    $0
    Hours/week
    2

  • Nancy Lambrecht

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Achara Marshall

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Rachel Needle

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Therese M Shehan

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • William Abel

    Secretary

    Total calculated
    $0
    Hours/week
    1

  • John Deese

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Cathy Hershcopf

    Board Member (served from 7/2/24)

    Total calculated
    $0
    Hours/week
    1

  • Kathleen Hillman

    Board Member

    Total calculated
    $0
    Hours/week
    1

  • Matt Sackel

    Boardmember (resigned 1/25/25)

    Total calculated
    $0
    Hours/week
    1

  • Sharon L'Herrou

    President/CEO (resigned 6/6/2025)

    Total calculated
    $211,024
    From this org
    $197,924
    From related orgs
    $0
    Other
    $13,100
    Hours/week
    40

    Schedule J breakdown matched by us

    Base
    $197,924
    Bonus
    $0
    Other
    $0
    Deferred
    $3,410
    Nontaxable benefits
    $9,690
    Filer's total
    $211,024

  • Heather Anstaett

    Director of Finance

    Total calculated
    $117,249
    From this org
    $107,255
    From related orgs
    $0
    Other
    $9,994
    Hours/week
    40

  • Thomas Barnes

    (CSO 7/1/24-6/6 25, Pres/CEO 6/6/25 - Present)

    Total calculated
    $53,034
    From this org
    $53,034
    From related orgs
    $0
    Other
    $0
    Hours/week
    40

Compensation is as filed in Part VII: reportable pay from this organization and from related organizations, other compensation, and hours per week. The total, marked calculated, is our sum of the three dollar columns, with a blank column counted as $0; the form itself has no total. On a Form 990-EZ the columns are Part IV's instead, and on a Form 990-PF Part VIII's — compensation, contributions to benefit plans, and expense account — and the total sums those. A Schedule J breakdown is as filed: base pay, bonus, other, deferred compensation and nontaxable benefits from this organization, with any from related organizations beside each, and the filer's own total. It is shown with the Part VII listing of the same name on the same return. The form gives no key between the two, so that pairing is ours, and is marked matched by us. Earlier years are each on their own filing page.

Filings

  • 2024
    Revenue
    $5,443,280
    Expenses
    $4,903,038
    Contributions
    $5,279,481
    Grants paid
    $2,190
  • 2023
    Revenue
    $5,800,306
    Expenses
    $5,282,734
    Contributions
    $5,449,100
    Grants paid
    $1,266
  • 2022
    Revenue
    $7,759,718
    Expenses
    $5,202,837
    Contributions
    $7,758,424
    Grants paid
    $4,741

The four totals the IRS asks for on Part I of the Form 990, as filed. A dash means the figure was not present on the return — not that it was zero.

Other returns filed

  • 2024 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2023 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2022 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2021 · 990

    Revenue
    $5,161,944
    Expenses
    $3,591,008
    Assets (EOY)
    $4,096,355

  • 2021 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2020 · 990

    Revenue
    $4,003,024
    Expenses
    $3,047,068
    Assets (EOY)
    $2,439,851

  • 2020 · 990-T

    Revenue
    not reported
    Expenses
    not reported
    Assets (EOY)
    not reported

  • 2019 · 990

    Revenue
    $3,204,213
    Expenses
    $2,929,542
    Assets (EOY)
    $1,499,657

  • 2018 · 990

    Revenue
    $2,781,753
    Expenses
    $2,644,478
    Assets (EOY)
    $1,197,005

  • 2017 · 990

    Revenue
    $2,198,205
    Expenses
    $2,258,044
    Assets (EOY)
    $1,031,662

Nonprofiteer parses Forms 990, 990-EZ and 990-PF, in a window of recent tax years. These returns are recorded from the IRS e-file index, so their figures were extracted by that index rather than read from the return here — treat them as a different source from the filings above, not as more of the same record. A dash means the index carries no figure; Form 990-T listings carry none at all. Showing the 10 most recent; the API carries the rest.

Grants made

No itemized grants to organizations. Schedule I is filed only by organizations that granted more than $5,000 to a recipient, so most filers have none.

Grants received

The 10 largest by cash amount. The API serves every itemized grant.

Related organizations

From Schedule R Part II, where a filer lists the tax-exempt organizations it is related to by control. It does not record shared board members or money.

Declared on its 2024 return

Other IRS files

Auto-Revocation List

Not listed. The IRS publishes this list for organizations whose exemption was automatically revoked for failing to file for three consecutive years.

Publication 78

Listed as of 13 October 2026, under deductibility PC.

These are two separate IRS files on two separate schedules, shown as published and not reconciled with each other. Neither is a statement about whether a contribution is deductible today: 19,245 organizations appear in Publication 78 while the IRS's own revocation file lists them as currently revoked, more than half of those revoked before 2019. Absence from Publication 78 is evidence of nothing, and presence is not evidence either. Verify current status with the IRS before relying on it.

What this page reflects

The registration facts above come from the IRS Business Master File published 13 October 2026 and read 26 October 2026, for every organization at once. Returns through tax year 2024, the newest we have parsed for this organization.